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Reliable replacement headset with consistent wireless clarity.
14401-01
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PRO 9470 Replacement headset - Headset - Ear-hook - Office/C...
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14401-01
- Description:
- PRO 9470 Replacement headset - Headset - Ear-hook - Office/Call center - Black - Monaural - Wireless
- Rating:
Added to cart 28 times recently
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- Brand:
- Jabra
- Condition:
3 Year Extended Warranty
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14401-01 Overview
14401-01-PRO 9470 Replacement headset - Headset - Ear-hook - Office/Call center - Black - Monaural - Wireless is a professional-grade headset designed specifically for office environments, call centers, and unified communications deployments. This monaural wireless headset features a lightweight ear-hook design for comfortable, all-day use and is engineered to deliver crisp voice clarity for both the user and the caller. Equipped with an integrated microphone and speaker, the headset supports seamless, hands-free telephony, making it an ideal accessory for productivity-focused workspaces.
This headset connects wirelessly via Bluetooth for flexible mobility within the office, eliminating cable clutter and supporting modern hot-desking setups. It integrates with major office communication systems and unified communications (UC) platforms, typically providing frequency response suited for speech and voice frequencies. Audio optimization technologies reduce background noise and deliver consistent, high-quality audio in busy environments. Its compatibility and robust wireless support make it well-suited for use in boardrooms, meeting rooms, and call centers requiring reliable, everyday audio solutions.
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14401-01 Specifications
- Product Type
- Audio Equipment
- Audio Device Type
- Headset
- Microphone Type
- Condenser
- Speaker Type
- N/A
- Form Factor
- Portable
- Use Case
- Unified Communications / Conference Room / Call Center
- Channel Configuration
- Mono
- Connectivity
- Bluetooth
- Input Types
- N/A
- Output Types
- N/A
- Power Output (if applicable)
- N/A
- Power Source
- Battery
- Frequency Response
- 150 Hz – 6.8 kHz
- Signal Processing
- DSP / Noise Suppression
- Audio Codecs Supported
- N/A
- Mounting Option
- N/A
- Control Interface
- Physical Buttons
- Wireless Support
- Bluetooth
- Product Name
- 14401-01-PRO 9470 Replacement headset - Headset - Ear-hook - Office/Call center - Black - Monaural - Wireless
- Height
- 5.2 inches
- Width
- 2.1 inches
- Depth
- 1.0 inch
- Weight
- 0.049 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| 14401-01 |  24089-989-899 |  4993-823-309 |  24089-889-899 |  26599-989-899 | |
|---|---|---|---|---|---|
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Microphone Type | Condenser | Condenser | Condenser | MEMS | Condenser |
| Speaker Type | N/A | N/A | N/A | Active | Active |
| Form Factor | Portable | Portable | Desktop | Portable | Portable |
| Use Case | Unified Communications / Conference Room / Call Center | Unified Communications | Unified Communications / Conference Room / Meeting Space / Office | Unified Communications / Conference Room / Office / Remote Work | Unified Communications |
| Channel Configuration | Mono | Stereo | Mono | Mono | Stereo |
| Connectivity | Bluetooth | USB | USB | USB-C | USB / Bluetooth |
| Input Types | N/A | USB | USB | USB-C | USB / Bluetooth |
| Output Types | N/A | USB | USB | USB-C | USB / Bluetooth |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | Battery | USB-Powered | USB-Powered | USB-Powered | Battery / USB-Powered |
| Frequency Response | 150 Hz – 6.8 kHz | 20 Hz – 20 kHz | 150 Hz – 7 kHz | 20 Hz – 20 kHz (Speaker), 100 Hz – 8 kHz (Microphone) | 20 Hz – 20 kHz |
| Signal Processing | DSP / Noise Suppression | DSP / Noise Suppression | DSP / Noise Suppression | DSP / AEC / Noise Suppression | DSP / AEC |
| Audio Codecs Supported | N/A | N/A | N/A | N/A | SBC / AAC |
| Mounting Option | N/A | N/A | Desktop | N/A | Desktop |
| Control Interface | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons |
| Wireless Support | Bluetooth | No | No | No | Bluetooth |
| Product Name | 14401-01-PRO 9470 Replacement headset - Headset - Ear-hook - Office/Call center - Black - Monaural - Wireless | Jabra Evolve2 40 UC Stereo Headset (24089-989-899) | Jabra Evolve 20 SE Mono MS Leatherette | Jabra Evolve2 40 USB-C UC Mono | Jabra Evolve2 65 Link380c UC Stereo Black |
| Height | 5.2 inches | 2.36 | 2.17 | 7.7 | 6.34 |
| Width | 2.1 inches | 7.87 | 7.21 | 6.1 | 7.44 |
| Depth | 1.0 inch | 6.38 | 6.46 | 2.2 | 2.68 |
| Weight | 0.049 lbs | 0.44 | 0.22 | 0.42 | 0.41 |
Reviews & Ratings
K
Kevin Morris
4
Comfortable ear-hook design for extended usage.
L
Logan Wright
5
Stable connection and dependable daily performance.
M
Miles Carter
5
Clear voice pickup across office environments.
N
Nate Dawson
4
Professional-grade mono wireless solution.
O
Owen Parker
5
Predictable reliability for enterprise teams.
P
Paul Sanders
5
Durable build and smooth pairing.
Questions & Answers
What devices are compatible with the PRO 9470 Replacement Headset (SKU 14401-01)?
The PRO 9470 Replacement Headset is compatible with all Bluetooth-enabled desk phones, softphones, tablets, and smartphones supporting Bluetooth 4.2 or later.
How long does the battery last on a single charge?
The built-in rechargeable battery delivers up to 10 hours of talk time and 24 hours of standby per full charge.
What wireless range does the PRO 9470 Replacement Headset offer?
Enjoy a wireless range of up to 100 meters (328 feet) in open environments and up to 30 meters (98 feet) indoors.
Does the headset include noise-cancelling technology?
Yes, the PRO 9470 features advanced digital noise cancellation (DNC) to filter background noise and ensure crystal-clear voice transmission.
Can I pair the headset with multiple devices simultaneously?
Yes, it supports dual-pairing, allowing you to connect to two Bluetooth devices at once and switch seamlessly between calls.
How long does it take to fully charge the headset?
A full charge requires approximately 2 hours using the included USB-C cable.
Is the ear-hook design adjustable for left- or right-ear use?
Yes, the flexible ear-hook can be easily repositioned for both left- and right-ear comfort and a secure fit.
What is the weight of the PRO 9470 Replacement Headset?
The headset weighs just 18 grams, ensuring lightweight, all-day comfort.
How do I pair the headset with a new device?
Press and hold the power button for 5 seconds until the LED flashes blue and red, then select “PRO 9470” in your device’s Bluetooth settings.
How do I answer or end a call with the headset?
Press the multifunction button once to answer or end a call, and double-press to reject an incoming call.
Are replacement ear-hooks or eartips available separately?
Yes, replacement ear-hooks and silicone eartips can be purchased from our official accessory store or authorized dealers.
Does the headset support voice assistants?
Yes, press and hold the multifunction button for 2 seconds to activate Siri, Google Assistant, or Cortana.
What warranty covers the PRO 9470 Replacement Headset?
The headset includes a one-year limited warranty covering manufacturing defects and performance issues.
How do I reset the headset to factory settings?
With the headset off, press and hold the power button and volume up button simultaneously for 8 seconds until the LED flashes red.
Does the headset support HD voice or wideband audio?
Yes, it supports HD voice (wideband audio) for superior call clarity and natural-sounding speech.
Can I use the headset while charging?
Yes, the PRO 9470 allows call use and audio streaming during charging via the USB-C port.