United States
Name:
14401-01
- Description:
- PRO 9470 Replacement headset - Headset - Ear-hook - Office/Call center - Black - Monaural - Wireless
- Rating:
-
(0)
Added to cart 43 times recently
- Availability:
-
In stock - Ready to Ship
- Brand:
- Jabra
- Condition:
- Warranty:
-
3 - List Price:
-
- Price:
-
Quantity:
1
3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
Need Additional Discount on Product?
Request a quote below - Get Exclusive Pricing and Support.
Exclusive Bulk Discounts tailored to your order size
Priority Processing with a dedicated account manager
Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
Holiday Bonus: Submissions on holidays receive priority handling the next business day
Shipping:
Payment:
Shipping as per your need
Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
14401-01 Overview
14401-01-PRO 9470 Replacement headset - Headset - Ear-hook - Office/Call center - Black - Monaural - Wireless is a professional-grade headset designed specifically for office environments, call centers, and unified communications deployments. This monaural wireless headset features a lightweight ear-hook design for comfortable, all-day use and is engineered to deliver crisp voice clarity for both the user and the caller. Equipped with an integrated microphone and speaker, the headset supports seamless, hands-free telephony, making it an ideal accessory for productivity-focused workspaces.
This headset connects wirelessly via Bluetooth for flexible mobility within the office, eliminating cable clutter and supporting modern hot-desking setups. It integrates with major office communication systems and unified communications (UC) platforms, typically providing frequency response suited for speech and voice frequencies. Audio optimization technologies reduce background noise and deliver consistent, high-quality audio in busy environments. Its compatibility and robust wireless support make it well-suited for use in boardrooms, meeting rooms, and call centers requiring reliable, everyday audio solutions.
What is the price of 14401-01?
Pricing for 14401-01 is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for 14401-01.
Explore more options from Audio Equipment or explore other Jabra products.
14401-01 Specifications
| Product Type | Audio Equipment |
| Audio Device Type | Headset |
| Microphone Type | Condenser |
| Speaker Type | N/A |
| Form Factor | Portable |
| Use Case | Unified Communications / Conference Room / Call Center |
| Channel Configuration | Mono |
| Connectivity | Bluetooth |
| Input Types | N/A |
| Output Types | N/A |
| Power Output (if Applicable) | N/A |
| Power Source | Battery |
| Frequency Response | 150 Hz – 6.8 kHz |
| Signal Processing | DSP / Noise Suppression |
| Audio Codecs Supported | N/A |
| Mounting Option | N/A |
| Control Interface | Physical Buttons |
| Wireless Support | Bluetooth |
| Product Name | 14401-01-PRO 9470 Replacement headset - Headset - Ear-hook - Office/Call center - Black - Monaural - Wireless |
| Height | 5.2 inches |
| Width | 2.1 inches |
| Depth | 1.0 inch |
| Weight | 0.049 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
|
|
|
|
|
|
|---|---|---|---|---|---|
| Audio Codecs Supported | SBC / AAC | N/A | N/A | N/A | N/A |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Channel Configuration | Stereo | Mono | Stereo | Mono | Mono |
| Connectivity | USB / Bluetooth | USB-C | USB | USB | Bluetooth |
| Control Interface | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons |
| Depth | 2.68 | 2.2 | 6.38 | 6.46 | 1.0 inch |
| Form Factor | Portable | Portable | Portable | Desktop | Portable |
| Frequency Response | 20 Hz – 20 kHz | 20 Hz – 20 kHz (Speaker), 100 Hz – 8 kHz (Microphone) | 20 Hz – 20 kHz | 150 Hz – 7 kHz | 150 Hz – 6.8 kHz |
| Height | 6.34 | 7.7 | 2.36 | 2.17 | 5.2 inches |
| Input Types | USB / Bluetooth | USB-C | USB | USB | N/A |
| Microphone Type | Condenser | MEMS | Condenser | Condenser | Condenser |
| Mounting Option | Desktop | N/A | N/A | Desktop | N/A |
| Output Types | USB / Bluetooth | USB-C | USB | USB | N/A |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | Battery / USB-Powered | USB-Powered | USB-Powered | USB-Powered | Battery |
| Product Name | Jabra Evolve2 65 Link380c UC Stereo Black | Jabra Evolve2 40 USB-C UC Mono | Jabra Evolve2 40 UC Stereo Headset (24089-989-899) | Jabra Evolve 20 SE Mono MS Leatherette | 14401-01-PRO 9470 Replacement headset - Headset - Ear-hook - Office/Call center - Black - Monaural - Wireless |
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Signal Processing | DSP / AEC | DSP / AEC / Noise Suppression | DSP / Noise Suppression | DSP / Noise Suppression | DSP / Noise Suppression |
| Speaker Type | Active | Active | N/A | N/A | N/A |
| Use Case | Unified Communications | Unified Communications / Conference Room / Office / Remote Work | Unified Communications | Unified Communications / Conference Room / Meeting Space / Office | Unified Communications / Conference Room / Call Center |
| Weight | 0.41 | 0.42 | 0.44 | 0.22 | 0.049 lbs |
| Width | 7.44 | 6.1 | 7.87 | 7.21 | 2.1 inches |
| Wireless Support | Bluetooth | No | No | No | Bluetooth |
Showing - of 0 Results
Questions & Answers
Q
What devices are compatible with the PRO 9470 Replacement Headset (SKU 14401-01)?
A
The PRO 9470 Replacement Headset is compatible with all Bluetooth-enabled desk phones, softphones, tablets, and smartphones supporting Bluetooth 4.2 or later.
Q
How long does the battery last on a single charge?
A
The built-in rechargeable battery delivers up to 10 hours of talk time and 24 hours of standby per full charge.
Q
What wireless range does the PRO 9470 Replacement Headset offer?
A
Enjoy a wireless range of up to 100 meters (328 feet) in open environments and up to 30 meters (98 feet) indoors.
Q
Does the headset include noise-cancelling technology?
A
Yes, the PRO 9470 features advanced digital noise cancellation (DNC) to filter background noise and ensure crystal-clear voice transmission.
Q
Can I pair the headset with multiple devices simultaneously?
A
Yes, it supports dual-pairing, allowing you to connect to two Bluetooth devices at once and switch seamlessly between calls.
Q
How long does it take to fully charge the headset?
A
A full charge requires approximately 2 hours using the included USB-C cable.
Q
Is the ear-hook design adjustable for left- or right-ear use?
A
Yes, the flexible ear-hook can be easily repositioned for both left- and right-ear comfort and a secure fit.
Q
What is the weight of the PRO 9470 Replacement Headset?
A
The headset weighs just 18 grams, ensuring lightweight, all-day comfort.
Q
How do I pair the headset with a new device?
A
Press and hold the power button for 5 seconds until the LED flashes blue and red, then select “PRO 9470” in your device’s Bluetooth settings.
Q
How do I answer or end a call with the headset?
A
Press the multifunction button once to answer or end a call, and double-press to reject an incoming call.
Q
Are replacement ear-hooks or eartips available separately?
A
Yes, replacement ear-hooks and silicone eartips can be purchased from our official accessory store or authorized dealers.
Q
Does the headset support voice assistants?
A
Yes, press and hold the multifunction button for 2 seconds to activate Siri, Google Assistant, or Cortana.
Q
What warranty covers the PRO 9470 Replacement Headset?
A
The headset includes a one-year limited warranty covering manufacturing defects and performance issues.
Q
How do I reset the headset to factory settings?
A
With the headset off, press and hold the power button and volume up button simultaneously for 8 seconds until the LED flashes red.
Q
Does the headset support HD voice or wideband audio?
A
Yes, it supports HD voice (wideband audio) for superior call clarity and natural-sounding speech.
Q
Can I use the headset while charging?
A
Yes, the PRO 9470 allows call use and audio streaming during charging via the USB-C port.
