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6593-823-399
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- Evolve 65 MS Mono - Headset - Head-band - Office/Call center - Black - Monaural - China
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Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
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If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
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Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
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In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
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30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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6593-823-399 Overview
6593-823-399-Evolve 65 MS Mono - Headset - Head-band - Office/Call center - Black - Monaural - China is a professional wireless monaural headset designed for office environments, unified communications (UC), and call centers. This headset incorporates a high-quality speaker and noise-canceling microphone, ensuring clear audio output and crisp voice pickup during calls and virtual meetings. It is optimized for Microsoft Teams (Skype for Business), offering seamless UC integration for modern collaborative workspaces and customer service teams.
The Evolve 65 MS Mono features Bluetooth wireless connectivity and can connect simultaneously to a PC via USB and a mobile device via Bluetooth, delivering flexibility for users moving between workspaces. The headset provides a frequency response optimized for speech (100 Hz – 8 kHz), featuring Digital Signal Processing (DSP) and Acoustic Echo Cancellation (AEC) for enhanced call clarity. Its lightweight headband form factor and on-device controls provide comfortable, all-day, hands-free use, making it ideal for open office environments, meetings, hot-desking, and call handling in professional settings.
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Explore more options from Audio Equipment or explore other Jabra products.
6593-823-399 Specifications
| Product Type | Audio Equipment |
| Audio Device Type | Headset |
| Microphone Type | Condenser |
| Speaker Type | N/A |
| Form Factor | Portable |
| Use Case | Unified Communications / Conference Room / Office / Call Center |
| Channel Configuration | Mono |
| Connectivity | USB / Bluetooth |
| Input Types | USB / Bluetooth |
| Output Types | USB / Bluetooth |
| Power Output (if Applicable) | N/A |
| Power Source | USB-Powered / Battery |
| Frequency Response | 100 Hz – 8 kHz |
| Signal Processing | DSP / AEC / Noise Suppression |
| Audio Codecs Supported | SBC |
| Mounting Option | N/A |
| Control Interface | Physical Buttons |
| Wireless Support | Bluetooth |
| Product Name | Jabra Evolve 65 MS Mono |
| Height | 6.1 |
| Width | 6.5 |
| Depth | 2.3 |
| Weight | 0.22 |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Codecs Supported | N/A | SBC | N/A | SBC / AAC | SBC |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Channel Configuration | Stereo | Mono | Stereo | Stereo | Mono |
| Connectivity | USB | USB / Bluetooth | USB | USB / Bluetooth | Bluetooth / USB |
| Control Interface | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons / Touch Control / Software / App | Physical Buttons |
| Depth | 2.0 | 2.3 | 7.68 | 2.8 | 2.68 |
| Form Factor | Desktop | Portable | Portable | Portable / Desktop | Portable |
| Frequency Response | 150 Hz – 7 kHz | 100 Hz – 8 kHz | 20 Hz – 20 kHz (Speaker), 100 Hz – 14 kHz (Microphone) | 20 Hz – 20 kHz (speaker); 10 Hz – 20 kHz (microphone) | 20 Hz – 20 kHz (music mode), 100 Hz – 8 kHz (speak mode) |
| Height | 7.0 | 6.1 | 2.25 | 8.7 | 6.38 |
| Input Types | USB | USB / Bluetooth | USB | USB / Bluetooth / 3.5mm | USB |
| Microphone Type | Condenser | Condenser | Condenser | Boom / Condenser | Condenser |
| Mounting Option | N/A | N/A | N/A | Desktop (Stand) | Desktop |
| Output Types | USB | USB / Bluetooth | USB | Stereo / USB / 3.5mm | 3.5mm / USB |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | USB-Powered | USB-Powered / Battery | USB-Powered | Battery / USB-Powered (Charging Stand) | Battery |
| Product Name | Jabra Evolve 20 UC Stereo (4999-829-209) | Jabra Evolve 65 MS Mono | Jabra Evolve2 40 UC Stereo - Headset (24089-989-999) | Jabra Evolve2 85 Link380c UC Stereo Stand Black (28599-989-889) | Jabra Evolve2 65 Link380a UC Mono with Stand Black (26599-889-989) |
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Signal Processing | DSP / Noise Suppression | DSP / AEC / Noise Suppression | DSP / AEC / Noise Suppression | DSP / AEC / Noise Suppression | DSP / AEC / Noise Suppression |
| Speaker Type | N/A | N/A | N/A | Active / 2-Way | Active |
| Use Case | Unified Communications / Conference Room / Office | Unified Communications / Conference Room / Office / Call Center | Unified Communications / Conference Room / Streaming / Broadcast / Remote Work | Unified Communications / Conference Room / Office / Meeting Space | Unified Communications |
| Weight | 0.25 | 0.22 | 0.39 | 0.65 | 0.36 |
| Width | 6.0 | 6.5 | 6.37 | 7.5 | 6.42 |
| Wireless Support | No | Bluetooth | No | Bluetooth | Bluetooth |
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Questions & Answers
Q
What is the battery life of the Evolve 65 MS Mono headset?
A
The Evolve 65 MS Mono offers up to 14 hours of talk time on a single charge, ensuring all-day wireless use.
Q
How do I connect the Evolve 65 MS Mono to my computer or mobile device?
A
Use the included USB-A or USB-C Bluetooth adapter for plug-and-play pairing, or connect directly via your device’s Bluetooth menu.
Q
Is the Evolve 65 MS Mono certified for Microsoft Teams?
A
Yes, the Evolve 65 MS Mono is Microsoft Teams certified, featuring a dedicated Teams button for instant meeting access.
Q
What wireless range does the Evolve 65 MS Mono support?
A
Enjoy a wireless range of up to 30 meters (100 feet) in open office environments for maximum mobility.
Q
Does the Evolve 65 MS Mono have active noise cancellation?
A
The headset includes passive noise isolation and a noise-canceling microphone to reduce background distractions during calls.
Q
Can I use the Evolve 65 MS Mono with multiple devices simultaneously?
A
Yes, it supports dual-device connectivity, allowing seamless switching between a computer and a smartphone.
Q
How long does it take to fully charge the Evolve 65 MS Mono?
A
A full charge takes approximately 2 hours, providing up to 14 hours of continuous talk time.
Q
Is the Evolve 65 MS Mono comfortable for all-day wear?
A
Featuring an adjustable head-band and soft ear cushion, it offers ergonomic comfort for extended office or call-center use.
Q
What type of microphone does the Evolve 65 MS Mono use?
A
It uses a noise-canceling boom microphone that cuts background noise for clear, professional audio.
Q
How do I mute the microphone on the Evolve 65 MS Mono?
A
Press the on-headset mute button; the LED indicator turns red to confirm the microphone is muted.
Q
Does the Evolve 65 MS Mono support fast charging?
A
Yes, a 15-minute quick charge provides up to 2 hours of additional talk time when you’re in a hurry.
Q
What operating systems are compatible with the Evolve 65 MS Mono?
A
It’s compatible with Windows, macOS, Android, and iOS devices via Bluetooth or USB adapter.
Q
Can I use the Evolve 65 MS Mono in a noisy office environment?
A
Absolutely. The headset’s noise-canceling microphone and snug ear cushion deliver clear calls even in busy workspaces.
Q
What warranty does the Evolve 65 MS Mono include?
A
The headset comes with a two-year manufacturer’s warranty covering defects in materials and workmanship.
Q
How do I update the firmware on the Evolve 65 MS Mono?
A
Install the Jabra Sound+ or Jabra Direct app on your PC or mobile device to automatically check and install firmware updates.
Q
Is the Evolve 65 MS Mono suitable for call-center use?
A
Yes, its robust battery life, noise-canceling mic, and MS Teams certification make it ideal for high-volume call-center environments.
