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4999-823-189
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- JABRA EVOLVE 20 STEREO MS USB-C
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If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
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Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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4999-823-189 Overview
4999-823-189-JABRA EVOLVE 20 STEREO MS USB-C is a professional USB-C wired stereo headset designed specifically for unified communications. This headset features dual stereo speakers and a noise-cancelling boom condenser microphone, providing high-quality input and output for crystal-clear voice transmission and reception. The connection is made via a USB-C interface, optimized for modern laptops and devices, and is compatible with Microsoft Teams and other major unified communications platforms. The frequency response ranges from 150 Hz to 7 kHz for the microphone and 150 Hz to 7 kHz for speakers, offering reliable voice bandwidth and audio clarity suited for calls and conferencing.
Supported by integrated DSP for call management and passive noise cancellation, the Jabra Evolve 20 Stereo MS USB-C delivers an optimal productivity experience in all business environments. Typical use cases include boardrooms, meeting spaces, call centers, and unified communications deployments where reliable and comfortable headset performance is critical. The headset is powered via USB-C with in-line physical controls for volume and call management, and is a plug-and-play solution with no additional software needed for certified platforms, making it ideal for professional conferencing and daily office communications.
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4999-823-189 Specifications
| Product Type | Audio Equipment |
| Audio Device Type | Headset |
| Microphone Type | Condenser |
| Speaker Type | N/A |
| Form Factor | Desktop |
| Use Case | Unified Communications / Conference Room / Office |
| Channel Configuration | Stereo |
| Connectivity | USB-C |
| Input Types | USB-C |
| Output Types | USB-C |
| Power Output (if Applicable) | N/A |
| Power Source | USB-Powered |
| Frequency Response | 150 Hz – 7 kHz |
| Signal Processing | DSP / Noise Suppression |
| Audio Codecs Supported | N/A |
| Mounting Option | Desktop |
| Control Interface | Physical Buttons |
| Wireless Support | No |
| Product Name | Jabra Evolve 20 Stereo MS USB-C |
| Height | 7.87 |
| Width | 6.89 |
| Depth | 2.36 |
| Weight | 0.28 |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Codecs Supported | N/A | SBC / AAC | N/A | SBC / AAC | N/A |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Channel Configuration | Stereo | Stereo | Stereo | Stereo | Stereo |
| Connectivity | USB / 3.5mm | USB-C / Bluetooth | USB | USB / Bluetooth | USB-C |
| Control Interface | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons / Touch Control / Software / App | Physical Buttons |
| Depth | 6.93 | 2.68 | 2.0 inches | 2.8 | 2.36 |
| Form Factor | Portable | Portable | Head-band | Portable / Desktop | Desktop |
| Frequency Response | 20 Hz – 20 kHz (speaker), 100 Hz – 10 kHz (microphone) | 20 Hz – 20 kHz (Speaker), 100 Hz – 8 kHz (Microphone) | 150 Hz – 6,800 Hz | 20 Hz – 20 kHz (speaker); 10 Hz – 20 kHz (microphone) | 150 Hz – 7 kHz |
| Height | 2.12 | 6.36 | 6.7 inches | 8.7 | 7.87 |
| Input Types | USB / 3.5mm | USB / Bluetooth | USB | USB / Bluetooth / 3.5mm | USB-C |
| Microphone Type | Condenser | Condenser | Condenser | Boom / Condenser | Condenser |
| Mounting Option | N/A | Desktop | N/A | Desktop (Stand) | Desktop |
| Output Types | USB / 3.5mm | 3.5mm / USB | USB | Stereo / USB / 3.5mm | USB-C |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | USB-Powered | Battery | USB-Powered | Battery / USB-Powered (Charging Stand) | USB-Powered |
| Product Name | Jabra EVOLVE 30 II MS DUO | Jabra Evolve2 65 Link380c MS Stereo Black | Jabra Biz 2300 Duo USB UC Headset (2399-829-109) | Jabra Evolve2 85 Link380c UC Stereo Stand Black (28599-989-889) | Jabra Evolve 20 Stereo MS USB-C |
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Signal Processing | DSP / AEC | DSP / AEC / Noise Suppression | DSP / Noise Suppression | DSP / AEC / Noise Suppression | DSP / Noise Suppression |
| Speaker Type | N/A | Active | N/A | Active / 2-Way | N/A |
| Use Case | Unified Communications / Conference Room / Meeting Space | Conference Room / Unified Communications / Streaming | Unified Communications / Conference Room / Office / Call Center | Unified Communications / Conference Room / Office / Meeting Space | Unified Communications / Conference Room / Office |
| Weight | 0.33 | 0.42 | 0.13 lbs | 0.65 | 0.28 |
| Width | 7.2 | 7.08 | 7.4 inches | 7.5 | 6.89 |
| Wireless Support | No | Bluetooth | No | Bluetooth | No |
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Questions & Answers
Q
What is the Jabra Evolve 20 Stereo MS USB-C?
A
The Jabra Evolve 20 Stereo MS USB-C is a wired, stereo UC headset optimized for Microsoft Skype and Teams, featuring noise-canceling microphone technology and USB-C connectivity for high-quality audio calls.
Q
Is the Jabra Evolve 20 Stereo MS USB-C compatible with Microsoft Teams?
A
Yes. It is certified for Microsoft Teams and Skype for Business, ensuring one-touch call controls and seamless integration with Teams software on PC and Mac.
Q
How does the noise-canceling microphone perform?
A
The headset features an adjustable boom arm with a noise-canceling microphone that reduces background noise by up to 80%, delivering clear voice quality in open offices and busy environments.
Q
Can I use this headset with a smartphone or tablet?
A
Yes. The USB-C connection works with smartphones and tablets supporting USB-C audio output. No adapter is required for devices with native USB-C audio support.
Q
What is the cable length of the Jabra Evolve 20 Stereo USB-C?
A
The headset cable measures 1.5 meters (approximately 4.9 feet), providing ample reach for desktop setups without excess tangling.
Q
Does the headset include in-line call controls?
A
Yes. Integrated in-line controls allow you to answer/end calls, mute the microphone, and adjust volume directly on the cable without touching your computer.
Q
Are the ear cushions replaceable?
A
Yes. The memory foam ear cushions are replaceable and designed for all-day comfort, maintaining hygiene and performance over extended use.
Q
What kind of warranty does Jabra offer?
A
Jabra provides a two-year limited warranty covering defects in materials and workmanship, ensuring reliable performance and peace of mind.
Q
How do I mute the microphone?
A
Press the dedicated mute button on the in-line controller to instantly mute or unmute the microphone. An LED indicator confirms mute status.
Q
Does it support stereo music playback?
A
Yes. The stereo speakers deliver wideband audio that enhances multimedia, music and video calls without compromising call clarity.
Q
How do I connect to my MacBook Pro?
A
Plug the USB-C connector directly into a MacBook Pro USB-C port. The headset installs automatically—no drivers required for macOS.
Q
What is the difference between the stereo and mono versions?
A
The stereo version delivers audio in both ears for immersive sound, while the mono version covers only one ear, enabling awareness of your surroundings.
Q
Can I adjust the headband size?
A
Yes. The adjustable headband extends and retracts smoothly to fit different head sizes, ensuring a secure and comfortable fit.
Q
Is the headset plug-and-play?
A
Absolutely. The Jabra Evolve 20 Stereo MS USB-C is fully plug-and-play on Windows and macOS, requiring no additional software installations.
Q
What environments is this headset best suited for?
A
Ideal for open-plan offices, home offices, and call centers, where clear audio, background noise reduction and UC integration are essential.
Q
How do I clean and maintain the headset?
A
Wipe ear cushions and headband with a soft, damp cloth. Replace ear cushions periodically. Store in a dry place to prevent cable and foam deterioration.
