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Name:
920-29-508-101
- Description:
- Pro 920 Duo - Headset - Head-band - Office/Call center - Black - Monaural - China
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- Jabra
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Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
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Free 14-Day Returns
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
920-29-508-101 Overview
920-29-508-101-Pro 920 Duo - Headset - Head-band - Office/Call center - Black - Monaural - China is a professional monaural office headset designed for high-clarity audio in business environments and call centers. This headset features a single-ear, headband-style form factor with an integrated noise-cancelling microphone and high-quality speaker, offering focused audio while allowing users to remain aware of their surroundings. The 920 Duo supports wired connectivity via Quick Disconnect (QD), making it compatible with a wide range of desk phones and Unified Communications (UC) devices through compatible QD cables.
Engineered for all-day comfort, the headset efficiently balances lightweight construction with durability for intensive daily use. It delivers a frequency response optimized for clear voice reproduction (150 Hz – 6.8 kHz), and supports applications such as enterprise telephony, contact centers, customer service desks, and office communications. With its plug-and-play compatibility, noise-cancelling technology, and monaural configuration, the Pro 920 Duo is ideal for boardrooms, open-plan offices, and professional UC deployments.
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Explore more options from Audio Equipment or explore other Jabra products.
920-29-508-101 Specifications
| Product Type | Audio Equipment |
| Audio Device Type | Headset |
| Microphone Type | Noise-Cancelling / N/A |
| Speaker Type | N/A |
| Form Factor | Head-band |
| Use Case | Unified Communications / Conference Room / Office / Call Center |
| Channel Configuration | Mono |
| Connectivity | Quick Disconnect (QD) |
| Input Types | Quick Disconnect (QD) |
| Output Types | Quick Disconnect (QD) |
| Power Output (if Applicable) | N/A |
| Power Source | N/A |
| Frequency Response | 150 Hz – 6.8 kHz |
| Signal Processing | Noise Suppression |
| Audio Codecs Supported | N/A |
| Mounting Option | N/A |
| Control Interface | Physical Buttons |
| Wireless Support | No |
| Product Name | Pro 920 Duo Headset |
| Height | 6.4 inches |
| Width | 5.7 inches |
| Depth | 2.2 inches |
| Weight | 0.13 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Codecs Supported | N/A | N/A | N/A | SBC / AAC | N/A |
| Audio Device Type | Headset | Headset | Headset | Headset | Headset |
| Channel Configuration | Mono | Mono | Mono | Mono | Mono |
| Connectivity | Quick Disconnect (QD) | USB | USB | USB-C / Bluetooth | USB |
| Control Interface | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons | Physical Buttons |
| Depth | 2.2 inches | 6.46 | 2.1 | 2.44 | 1.8 |
| Form Factor | Head-band | Desktop | Head-band | Portable | Desktop |
| Frequency Response | 150 Hz – 6.8 kHz | 150 Hz – 7 kHz | 150 Hz – 7 kHz (Speaker), 150 Hz – 6.8 kHz (Microphone) | 20 Hz – 20 kHz (music), 100 Hz – 8 kHz (speak) | 150 Hz – 6.8 kHz |
| Height | 6.4 inches | 2.17 | 6.3 | 6.38 | 6.7 |
| Input Types | Quick Disconnect (QD) | USB | USB | USB / Bluetooth | USB |
| Microphone Type | Noise-Cancelling / N/A | Condenser | Condenser | Condenser | Condenser |
| Mounting Option | N/A | Desktop | Desktop | Desktop | N/A |
| Output Types | Quick Disconnect (QD) | USB | USB | Speaker / USB | USB |
| Power Output (if applicable) | N/A | N/A | N/A | N/A | N/A |
| Power Source | N/A | USB-Powered | USB-Powered | Battery / USB-Powered | USB-Powered |
| Product Name | Pro 920 Duo Headset | Jabra Evolve 20 SE Mono MS Leatherette | Jabra PRO 930 Mono EMEA USB Headset (930-25-509-101) | Jabra Evolve2 65 Link380c UC Mono Black | 14401-07-PRO 9450 - Headset - Head-band - Office/Call center - Black - Monaural - China |
| Product Type | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment | Audio Equipment |
| Signal Processing | Noise Suppression | DSP / Noise Suppression | DSP / AEC / Noise Suppression | DSP / AEC / Noise Suppression | DSP / Noise Suppression |
| Speaker Type | N/A | N/A | N/A | Active | N/A |
| Use Case | Unified Communications / Conference Room / Office / Call Center | Unified Communications / Conference Room / Meeting Space / Office | Unified Communications / Conference Room / Office | Unified Communications | Conference Room / Unified Communications / Office / Call Center |
| Weight | 0.13 lbs | 0.22 | 0.12 | 0.34 | 0.16 |
| Width | 5.7 inches | 7.21 | 5.5 | 7.08 | 5.6 |
| Wireless Support | No | No | No | Bluetooth | No |
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Questions & Answers
Q
What are the key features of the Pro 920 Duo headset?
A
The Pro 920 Duo offers professional sound quality, noise-canceling microphone, adjustable headband and monaural design for all-day office and call-center use.
Q
Is the Pro 920 Duo headset comfortable for extended wear?
A
Yes, its padded headband, soft ear cushion and lightweight construction ensure comfort during long shifts.
Q
Does the Pro 920 Duo come with noise cancellation?
A
Yes, the unidirectional noise-canceling microphone minimizes background noise for clear voice transmission.
Q
Is the Pro 920 Duo compatible with office phones and softphones?
A
Yes, it supports standard RJ9 and 3.5 mm connectors for desk phones, PCs and mobile devices via appropriate adapters.
Q
How do I connect the Pro 920 Duo to my device?
A
Simply plug the headset’s Quick Disconnect cable into your phone or adapter jack and secure the connection.
Q
Is the Pro 920 Duo a monaural or binaural headset?
A
The Pro 920 Duo is a monaural headset, providing single-ear listening and allowing situational awareness.
Q
Can I replace the ear cushion on the Pro 920 Duo?
A
Yes, the ear cushion is user-replaceable; spare cushions are available through our accessory catalog.
Q
What warranty does the Pro 920 Duo include?
A
The headset is backed by a two-year limited warranty covering manufacturing defects.
Q
Is the Pro 920 Duo certified for Microsoft Teams or Skype for Business?
A
Yes, it is certified for both Microsoft Teams and Skype for Business for seamless integration.
Q
How durable is the Pro 920 Duo headset?
A
Built with reinforced wiring and impact-resistant plastics, it withstands daily call-center use.
Q
What is the weight of the Pro 920 Duo?
A
The Pro 920 Duo weighs just 85 grams, reducing user fatigue over long periods.
Q
Does the Pro 920 Duo feature a rotating boom arm?
A
Yes, the boom arm rotates 330° for left- or right-side wearing and precise mic placement.
Q
Is the microphone boom on the Pro 920 Duo flexible?
A
Yes, the boom is adjustable and retains its position for consistent audio pickup.
Q
Is there a Quick Disconnect feature on the Pro 920 Duo?
A
Yes, the headset includes a Quick Disconnect adapter for easy call transfers and device changes.
Q
Where is the Pro 920 Duo headset manufactured?
A
The Pro 920 Duo is manufactured under strict quality controls in China.
Q
Are spare parts available for the Pro 920 Duo?
A
Yes, replacement ear cushions, cables and mic booms can be ordered directly from our parts catalog.
