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C2801-10UC/K9
- Description:
- 2801 w/ PVDM2-32,AIM-CUE,10 CME/CUE/Ph lic,SP Serv,128F/384D
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Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
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Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
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Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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C2801-10UC/K9 Overview
C2801-10UC/K9 is a fixed integrated services router engineered for branch deployments that demand reliable, high-performance connectivity with robust redundancy features. It supports versatile power options with an AC power supply, dual WAN configurations through its two WAN ports, and flexible LAN connectivity via configurable Ethernet interfaces, ensuring secure VPN features and integrated services for voice and video applications.
C2801-10UC/K9 features a modular design with two available EHWIC slots for expansion, enabling enhanced routing protocols and integrated security measures such as a stateful firewall and intrusion prevention. Its architecture guarantees efficient throughput of up to 0.075 Gbps, making it ideal for business use cases where performance, redundancy, and advanced VPN capabilities are essential.
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C2801-10UC/K9 Specifications
| Product Type | Integrated Services Router |
| VPN Support | IPSec / SSL VPN / DMVPN |
| Power Source | AC Power Supply |
| Routing Protocols | OSPF / EIGRP / RIP / BGP / Static Routing |
| Broadband | N/A |
| Architecture | Fixed |
| WAN Configuration | Dual WAN |
| WAN Ports | 2 WAN |
| LAN Ports | N/A |
| Ethernet Technology | 10/100 |
| Wi-Fi Standard | N/A |
| Connectivity Type | Wired |
| Network Protocols | IP / IPX / IPv6 |
| Remote Management | Telnet / SSH / SNMP |
| Compliance Standards | FCC / CE / RoHS |
| Wireless Support | No |
| Speed/Capacity | N/A |
| Firewall Features | Yes |
| Features | VPN / VoIP / IPv6 Compatible / Firewall |
| Use Case | Business |
| Management | Managed |
| Form Factor | Desktop |
| Integrated Services | Voice / Video |
| High Availability Support | Supported |
| Safety | N/A |
| EMC | N/A |
| Telecom | N/A |
| Throughput Capacity | 0.075 Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall / Intrusion Prevention |
| Expansion Slots | EHWIC |
| Modular Slots Available | 2 Slots |
| Stacking Capability | No |
| 5G Support | No |
| Memory | 512 MB |
| Flash Memory | 256 MB |
| Interface Ports | RJ-45 |
| Power | 65 Watt |
| Device Type | Router |
| Product Name | Cisco 2801 Integrated Services Router |
| Height | N/A |
| Width | N/A |
| Depth | N/A |
| Weight | N/A |
C2801-10UC/K9 Use Case
Branch Office Unified Communications with C2801-10UC/K9-2801 and AIM-CUE
A nationwide retail chain deploys the C2801-10UC/K9-2801 w/ PVDM2-32, AIM-CUE, 10 CME/CUE/Ph lic, SP Serv, 128F/384D at each branch to converge voice and data on a single platform. The integrated Cisco Unified Communications Express (AIM-CUE) supports up to 10 concurrent call paths with voicemail and conferencing, while PVDM2-32 DSP modules offload media processing. Hardware forwarding at 128kpps and 384 Mbps WAN throughput simplifies QoS and traffic management. Benefit: 30% CAPEX reduction and centralized WAN/voice management with carrier-grade reliability.
Secure Multi-Site VoIP and Data Connectivity Using C2801-10UC/K9-2801
A financial services firm leverages the C2801-10UC/K9-2801 w/ PVDM2-32, AIM-CUE, 10 CME/CUE/Ph lic, SP Serv, 128F/384D to establish encrypted site-to-site IPsec tunnels and carrier-grade MPLS connectivity between headquarters and ten regional offices. Hardware-based forwarding (128 kpps, 384 Mbps) ensures sub-20 ms latency under peak load, while QoS policies prioritize voice streams through PVDM2 DSP resources. The SP Services package delivers SLA-backed failover and remote management. Benefit: 99.9% uptime with end-to-end encryption and zero packet loss for critical voice applications.
High-Availability Contact Center Voice Gateway with C2801-10UC/K9-2801
A 50-agent contact center implements the C2801-10UC/K9-2801 w/ PVDM2-32, AIM-CUE, 10 CME/CUE/Ph lic, SP Serv, 128F/384D as its primary SIP-to-PSTN gateway. PVDM2-32 modules offload G.711/G.729 transcoding and conferencing, while the 10 concurrent CME licenses handle call control and IVR integration. The router’s hardware forwarding capacity (128 kpps, 384 Mbps) accommodates burst traffic and automatic PSTN failover. Benefit: Scales to 200 simultaneous sessions with sub-25 ms latency and uninterrupted service availability.
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| 5G Support | No | No | No | No | No |
| Architecture | Modular | Modular | Modular | Fixed | Fixed |
| Broadband | N/A | N/A | N/A | N/A | N/A |
| Built-in Security Features | Firewall / Intrusion Prevention | Firewall / Intrusion Prevention | Firewall | Firewall / Intrusion Prevention | Firewall / Intrusion Prevention |
| Compliance Standards | FCC / CE | FCC, CE, RoHS | IEEE 802.3 / IEEE 802.3u | FCC / CE / RoHS | IEEE 802.3 / IEEE 802.1D |
| Connectivity Type | Wired | Wired | Wired | Wired | Wired |
| Depth | 16.10 inches | N/A | 11.3 inches | N/A | N/A |
| Device Type | Router | Router | Router | Router | Router |
| EMC | N/A | N/A | N/A | N/A | N/A |
| Ethernet Technology | 10/100 | 10/100 | 10/100 | 10/100 | 10/100 |
| Expansion Slots | EHWIC / NIM | EHWIC | EHWIC | EHWIC | NIM |
| Features | VPN / VoIP / IPv6 Compatible / Firewall | VPN, IPv6 Compatible, Firewall | VPN / IPv6 Compatible / Firewall / Voice | VPN / VoIP / IPv6 Compatible / Firewall | VPN / Voice / IPv6 Compatible / Firewall |
| Firewall Features | Yes | Yes | Yes | Yes | Yes |
| Flash Memory | 256 MB | 256 MB | 256 MB | 256 MB | 128 MB |
| Form Factor | Chassis | Rack-mount | Rack-mount | Desktop | Rack-mount / Desktop |
| Height | 1.73 inches | N/A | 1.8 inches | N/A | N/A |
| High Availability Support | Supported | Supported | Not Supported | Supported | Not Supported |
| Integrated Services | Voice | Voice, Video | Voice | Voice / Video | Voice / Data |
| Interface Ports | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ-45 |
| LAN Ports | Modular LAN | 4 LAN Ports | N/A | N/A | 2 LAN Ports |
| Management | Managed | Managed | Managed | Managed | Managed |
| Memory | 128 MB | 512 MB | 512 MB | 512 MB | 256 MB |
| Modular Slots Available | 2 Slots | 2 Slots | 2 Slots | 2 Slots | 2 Slots |
| Network Protocols | IP / IPX / Frame Relay / PPP / HDLC | IPv4, IPv6 | IPv4 / IPv6 | IP / IPX / IPv6 | IP / Frame Relay / PPP / HDLC |
| Power | 65W | 85 W | 60W | 65 Watt | 65 Watt |
| Power Source | AC Power Supply | AC Power Supply / Redundant | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | Cisco 2811 Integrated Services Router with 3G and Security | Cisco C2851-VSEC-CUBE/K9 | Cisco 2821 Integrated Services Router | Cisco 2801 Integrated Services Router | Cisco 2821 Integrated Services Router |
| Product Type | Enterprise Router | Enterprise Router | Enterprise Router | Integrated Services Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported | Supported |
| Remote Management | CLI / SNMP / Telnet / SSH | SSH / Telnet / SNMP | Telnet / SSH / SNMP | Telnet / SSH / SNMP | CLI / SNMP |
| Routing Protocols | OSPF / BGP / EIGRP / RIP / Static Routing | OSPF / BGP / EIGRP / RIP / Static Routing | OSPF / EIGRP / BGP / RIP / Static Routing | OSPF / EIGRP / RIP / BGP / Static Routing | OSPF / BGP / EIGRP / RIP / Static Routing |
| Safety | N/A | N/A | N/A | N/A | N/A |
| Speed/Capacity | N/A | N/A | N/A | N/A | N/A |
| Stacking Capability | No | No | No | No | No |
| Telecom | N/A | N/A | N/A | N/A | N/A |
| Throughput Capacity | 0.03 Gbps | 0.05 Gbps | N/A | 0.075 Gbps | 0.075 Gbps |
| Use Case | Enterprise | Enterprise | Enterprise | Business | Enterprise |
| VPN Support | IPSec | IPSec / SSL VPN | IPSec | IPSec / SSL VPN / DMVPN | IPSec VPN |
| WAN Configuration | WAN | Dual WAN | Dual WAN | Dual WAN | Dual WAN |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 23 lbs | N/A | 10.3 lbs | N/A | 7.5 lbs |
| Wi-Fi Standard | N/A | N/A | N/A | N/A | N/A |
| Width | 17.20 inches | N/A | 17.3 inches | N/A | N/A |
| Wireless Support | No | No | No | No | No |
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Questions & Answers
Q
What is the Cisco 2801 router with PVDM2-32, AIM-CUE, and 10 CME/CUE/Phone licenses?
A
The Cisco 2801 (SKU: C2801-10UC/K9) is an integrated services router with a PVDM2-32 DSP module, AIM-CUE voicemail/auto attendant card, and 10 Cisco Unified Communications Manager Express (CME)/Cisco Unity Express (CUE)/phone licenses for small-to-medium voice deployments.
Q
How does the PVDM2-32 DSP module enhance voice performance?
A
The PVDM2-32 module provides 32 digital signal processor channels for transcoding, conferencing, and media processing, delivering high-quality voice calls, improved latency, and support for multiple codecs.
Q
What capabilities does the AIM-CUE card deliver?
A
The AIM-CUE (Application Integration Module for Cisco Unity Express) card offers integrated voicemail, auto attendant, call routing, and unified messaging services directly on the 2801 router without external servers.
Q
How many concurrent calls are supported by the 10 CME/CUE/Phone licenses?
A
The 10 CME/CUE/Phone licenses allow up to 10 registered IP phones, 10 automated attendant sessions, or 10 voicemail ports simultaneously on Cisco Unified Communications Manager Express and Unity Express.
Q
What are the hardware specifications for memory and flash on the Cisco 2801?
A
The Cisco 2801 router includes 384 MB of DRAM and 128 MB of flash memory, providing sufficient resources for voice, data, and security applications.
Q
What service package is included with the SP Serv (Service Provider) option?
A
The SP Serv option includes a Cisco Smart Net Total Care service contract that provides 24×7 technical support, next-business-day hardware replacement, and software updates for service providers.
Q
Is the Cisco 2801 compatible with Cisco Unified Communications Manager Express (CME)?
A
Yes, the Cisco 2801 with CME licensing supports Cisco Unified Communications Manager Express, enabling call processing and IP telephony features for small to medium offices.
Q
Can the Cisco 2801 support Cisco Unity Express (CUE) for voicemail?
A
Yes, the integrated AIM-CUE card on the 2801 router supports Cisco Unity Express for voicemail, automated attendant, and unified messaging without additional servers.
Q
How do I install and configure the PVDM2-32 module on the Cisco 2801?
A
To install, power down the router, insert the PVDM2-32 into the DSP/SIMM slot, power up, and use IOS commands (e.g., "show platform hardware dsp" and "voice dsp group") to verify and configure DSP resources.
Q
What are the power consumption and physical dimensions of the Cisco 2801?
A
The Cisco 2801 consumes approximately 45 W, weighs 6.5 lbs (2.95 kg), and measures 1.75 in × 17.5 in × 11.5 in (H×W×D) for standard 19-inch rack mounting.
Q
How can I upgrade the Cisco 2801 for additional voice channels?
A
You can upgrade by adding extra PVDM2 modules (e.g., PVDM2-16) and purchasing additional CME/CUE/Phone licenses to expand the number of concurrent voice sessions.
Q
What warranty and support options are available for SKU C2801-10UC/K9?
A
The Cisco 2801 comes with a limited lifetime warranty on hardware and a 90-day warranty on software; extended support is available via Smart Net Total Care contracts.
Q
Which network environments and use cases suit the Cisco 2801 router?
A
The Cisco 2801 is ideal for small to medium branch offices requiring integrated voice/data services, secure VPN connectivity, basic firewalling, and unified communications.
Q
What security features are included on the Cisco 2801?
A
The Cisco 2801 offers integrated firewall (Cisco IOS Zone-Based Policy Firewall), IPSec VPN, secure VPN remote access, and support for control-plane policing and DoS protection.
Q
Where can I purchase the Cisco 2801 SKU C2801-10UC/K9?
A
You can purchase the Cisco 2801 (SKU: C2801-10UC/K9) through authorized Cisco partners, resellers, or the Cisco online store with available Smart Net support options.
