United States
Name:
ER-12
- Description:
- EDGEROUTER 12 (ON ALLOCATION)
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3 Year Extended Warranty
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
ER-12 Overview
ER-12 is a high-performance enterprise router featuring a modular architecture, flexible power options including redundant AC supplies, and dual WAN interfaces paired with multiple LAN ports for robust connectivity. It delivers integrated services such as voice, video, and WAN optimization while maintaining high throughput and exceptional performance under demanding enterprise conditions.
ER-12 is engineered with advanced VPN features, secure remote management, and built-in firewall protection to ensure reliable, high-availability network operations. Designed for mission-critical use cases, its modular capabilities, extensive routing protocols, and optimized redundancy make it a versatile solution for modern business infrastructures.
What is the price of ER-12?
Pricing for ER-12 is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for ER-12.
Explore more options from Routers or explore other Ubiquiti products.
ER-12 Specifications
| Product Type | Enterprise Router |
| VPN Support | IPSec / SSL VPN / DMVPN |
| Power Source | AC Power Supply with Redundant Option |
| Routing Protocols | OSPF / BGP / EIGRP / Static Routing |
| Broadband | Fiber Optic / DSL / LTE |
| Architecture | Modular |
| WAN Configuration | Dual WAN |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Ethernet Technology | 10/100/1000 |
| Wi-Fi Standard | WiFi 6 |
| Connectivity Type | Wired / Ethernet |
| Network Protocols | IPv4 / IPv6 |
| Remote Management | SSH / Telnet / SNMP / HTTPS |
| Compliance Standards | FCC / CE / RoHS |
| Wireless Support | No |
| Speed/Capacity | Gigabit |
| Firewall Features | Yes |
| Features | VPN / IPv6 Compatible / Firewall / MPLS |
| Use Case | Enterprise |
| Management | Managed |
| Form Factor | Rack-mount |
| Integrated Services | Voice / Video / WAN Optimization |
| High Availability Support | Supported |
| Safety | IEC 60950 / UL61010 |
| EMC | EN 55032 / FCC Part 15 |
| Telecom | TIA/EIA-568 |
| Throughput Capacity | 1 Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall / Intrusion Prevention |
| Expansion Slots | NIM / SFP+ |
| Modular Slots Available | 2 Slots |
| Stacking Capability | Yes |
| 5G Support | No |
| Memory | 2 GB |
| Flash Memory | 512 MB |
| Interface Ports | RJ-45 / SFP |
| Power | 350W |
| Device Type | Router |
| Product Name | ER-12 Enterprise Router |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 15 inches |
| Weight | 25 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| 5G Support | No | No | No | No | No |
| Architecture | Chassis | Fixed | Fixed | Modular | Modular |
| Broadband | Fiber Optic | N/A | N/A | Fiber Optic / DSL / LTE | Fiber Optic / DSL / LTE |
| Built-in Security Features | Firewall / Intrusion Prevention / Malware Protection | Firewall, Intrusion Prevention, Deep Packet Inspection | Firewall | Firewall, Intrusion Prevention, Malware Protection | Firewall / Intrusion Prevention |
| Compliance Standards | FCC / CE | FCC, CE | CE, FCC | FCC, CE, RoHS | FCC / CE / RoHS |
| Connectivity Type | Wired / Ethernet | Wired | Wired | Wired | Wired / Ethernet |
| Depth | 7.64 inches | 11 inches | 5.9 inches | 15 inches | 15 inches |
| Device Type | Router | Router | Router | Router | Router |
| EMC | N/A | N/A | N/A | N/A | EN 55032 / FCC Part 15 |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Expansion Slots | N/A | N/A | N/A | NIM, SFP+ | NIM / SFP+ |
| Features | VPN / Firewall / IDS/IPS / Deep Packet Inspection | VPN, VLAN, QoS, Firewall, IDS/IPS | VPN, Firewall, IPv6 Compatible | VPN, Firewall, IPv6 Compatible, Redundancy | VPN / IPv6 Compatible / Firewall / MPLS |
| Firewall Features | Yes | Yes | Yes | Yes | Yes |
| Flash Memory | 16 GB | 1 GB | 256 MB | 256 MB | 512 MB |
| Form Factor | Rack-mount | Rack-mount | Desktop | Rack-mount | Rack-mount |
| Height | 1.73 inches | 1.7 inches | 1.0 inches | 2.0 inches | 1.75 inches |
| High Availability Support | Supported | Supported | Not Supported | Supported | Supported |
| Integrated Services | UniFi Network Controller / Security Gateway / IDS/IPS / VPN | Firewall, VPN, Routing, IDS/IPS | N/A | Voice, Video, WAN Optimization | Voice / Video / WAN Optimization |
| Interface Ports | RJ45, 10G SFP+ | RJ-45, SFP | RJ-45 | RJ-45, SFP+ | RJ-45 / SFP |
| LAN Ports | 8 GbE RJ45 | 4 LAN Ports | 2 LAN Ports | 4 LAN Ports | 8 LAN Ports |
| Management | Managed | Managed | Managed | Managed | Managed |
| Memory | 2 GB | 1 GB | 512 MB | 4 GB | 2 GB |
| Modular Slots Available | N/A | N/A | N/A | 3+ Slots | 2 Slots |
| Network Protocols | IPv4, IPv6, VLAN | TCP/IP, UDP, ICMP | IPv4, IPv6 | IPv4, IPv6 | IPv4 / IPv6 |
| Power | 30W | 48W | 7 W | 60 Watt | 350W |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply / Redundant | AC Power Supply with Redundant Option |
| Product Name | UniFi Dream Machine Pro | UniFi Security Gateway Pro 4 | UniFi Security Gateway | ER-6P Enterprise Router | ER-12 Enterprise Router |
| Product Type | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported | Supported |
| Remote Management | UniFi Controller, SNMP | HTTPS, SSH | SSH, HTTPS, SNMP | SSH, HTTPS, SNMP | SSH / Telnet / SNMP / HTTPS |
| Routing Protocols | Static Routing | Static Routing / OSPF / BGP | Static Routing | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / EIGRP / Static Routing |
| Safety | N/A | N/A | N/A | N/A | IEC 60950 / UL61010 |
| Speed/Capacity | Gigabit | Gigabit | Gigabit | Gigabit | Gigabit |
| Stacking Capability | No | No | No | Yes | Yes |
| Telecom | N/A | N/A | N/A | N/A | TIA/EIA-568 |
| Throughput Capacity | 3.5 Gbps | 3 Gbps | 1 Gbps | 2 Gbps | 1 Gbps |
| Use Case | Enterprise / Small Business | Business, Enterprise | Small Business | Enterprise | Enterprise |
| VPN Support | IPSec | IPSec / SSL VPN | IPSec / L2TP / PPTP | IPSec / SSL VPN | IPSec / SSL VPN / DMVPN |
| WAN Configuration | Dual WAN | Dual WAN | WAN | Dual WAN | Dual WAN |
| WAN Ports | 1 RJ45 Gigabit, 1 10G SFP+ | 2 WAN | 1 WAN | 2 WAN | 2 WAN |
| Weight | 6.8 lbs | 5.4 lbs | 1.1 lbs | 8 lbs | 25 lbs |
| Wi-Fi Standard | N/A | N/A | N/A | N/A | WiFi 6 |
| Width | 17.4 inches | 17.2 inches | 7.87 inches | 17 inches | 17.5 inches |
| Wireless Support | No | No | No | No | No |
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Questions & Answers
Q
What is the Ubiquiti EdgeRouter 12 (ER-12)?
A
The EdgeRouter 12 (SKU: ER-12) is a high-performance, carrier-class router by Ubiquiti Networks offering advanced routing, firewall and QoS features in a compact 1U form factor.
Q
What are the key performance specifications of the ER-12?
A
The ER-12 delivers up to 3.4 million packets per second (Mpps), 6 Gbps of routing throughput and 1 Gbps IPsec VPN, powered by a quad-core 1 GHz CPU and 1 GB DDR3 RAM.
Q
How many network ports does the EdgeRouter 12 include?
A
The EdgeRouter 12 includes ten Gigabit RJ45 Ethernet ports plus two SFP ports for fiber connectivity, enabling flexible WAN/LAN designs.
Q
Does the ER-12 support VLAN and advanced switching?
A
Yes, the ER-12 supports 802.1Q VLAN tagging, VLAN aggregation, Layer 2 switching and static/dynamic routing for advanced network segmentation.
Q
Can the EdgeRouter 12 provide Power over Ethernet (PoE)?
A
No, the ER-12 does not supply PoE. Use a separate PoE injector or PoE-capable switch to power PoE devices.
Q
What power input options are available for the ER-12?
A
The ER-12 accepts a 12–28 VDC input via terminal block (2 A max) and includes an external 24 VDC, 0.5 A power adapter for global compatibility.
Q
Is the EdgeRouter 12 rack-mountable?
A
Yes, the ER-12 ships with rack-mount ears and all necessary hardware for installation in a standard 19-inch equipment rack.
Q
What firmware does the ER-12 run and how do I update it?
A
The ER-12 runs Ubiquiti’s EdgeOS. Firmware updates are available via the web UI or CLI; simply upload the .tar file and apply the update in Settings > System.
Q
How do I perform the initial setup of the EdgeRouter 12?
A
Connect to the ER-12’s default IP (192.168.1.1), log in with the default credentials (ubnt/ubnt), then use the Setup Wizard in the web interface to configure WAN, LAN and firewall.
Q
What routing and VPN protocols does the ER-12 support?
A
The ER-12 supports static routing, OSPF, RIP, BGP, and IPsec VPN with site-to-site and remote-access capabilities, including pre-shared key and certificate authentication.
Q
How do I monitor and manage the EdgeRouter 12 remotely?
A
Use the built-in web UI, SSH/CLI or Ubiquiti UNMS/UISP controller for real-time monitoring, configuration backups, and performance alerts.
Q
What security features are included on the ER-12?
A
The ER-12 features stateful firewall, NAT, DHCP filtering, GeoIP blocking, DoS mitigation and customizable firewall policies for granular network protection.
Q
What warranty and support options are available for the ER-12?
A
Ubiquiti provides a one-year limited hardware warranty. Optional premium support subscriptions are available for 24/7 phone and email assistance.
Q
Is the EdgeRouter 12 currently available or on allocation?
A
The ER-12 is on allocation due to high demand. Contact an authorized Ubiquiti distributor for current lead times and allocation status.
Q
What are typical use cases for the Ubiquiti EdgeRouter 12?
A
The ER-12 is ideal for medium to large businesses, branch offices and service providers requiring multi-WAN load balancing, high-performance routing and advanced security.
Q
How do I configure VLAN tagging on the ER-12?
A
Log into EdgeOS, navigate to Routing & Firewall > VLANs, click Add, specify VLAN ID and parent interface, then apply to your LAN segments.
