Name: UBNT UniFi UDM Dual-Band Router, 1 Gigabit Ethernet, Wireless AP,Wave 2 integrated AC controller
Brand: Ubiquiti
SKU: UDM
Availability: OutOfStock

Question 1

What is the UniFi UDM Dual-Band Router (UDM)?

Accepted Answer

The UniFi UDM is an all-in-one dual-band router, Gigabit switch, wireless access point and Wave 2 AC controller designed for enterprise and prosumer networks.

Question 2

Which Wi-Fi standards and speeds does the UDM support?

Accepted Answer

The UDM supports 802.11a/b/g/n/ac Wave 2 with MU-MIMO, delivering up to 1.7 Gbps on 5 GHz and 800 Mbps on 2.4 GHz bands.

Question 3

How many Ethernet ports are included on the UDM?

Accepted Answer

The UDM includes one Gigabit WAN port, four Gigabit LAN ports and one Gigabit RJ45/SFP combo port for uplinks or direct fiber.

Question 4

Does the UDM include a built-in security gateway and firewall?

Accepted Answer

Yes. The UniFi UDM features an integrated security gateway with stateful inspection firewall, Deep Packet Inspection (DPI) and IDS/IPS capabilities.

Question 5

How many UniFi devices can the UDM manage?

Accepted Answer

The UDM can manage up to 20 UniFi access points, switches and other devices concurrently through its integrated UniFi Network Controller.

Question 6

Can I create VLANs and guest networks on the UDM?

Accepted Answer

Yes. The UniFi UDM supports multiple VLANs, SSID tagging and guest portal/custom hotspot functionality for network segmentation and access control.

Question 7

What is the typical wireless coverage area of the UDM?

Accepted Answer

Under standard conditions, the UDM covers up to 2,500 ft², depending on building materials, RF interference and antenna orientation.

Question 8

How do I set up and configure the UniFi UDM?

Accepted Answer

Setup is via the UniFi Network mobile app or web portal. Simply power on the UDM, connect WAN/LAN cables, and follow the guided provisioning wizard.

Question 9

Does the UDM support VPN connections?

Accepted Answer

Yes. The UDM supports site-to-site IPSec VPN tunnels as well as remote-access L2TP over IPSec to secure private network access.

Question 10

Can I manage the UDM remotely from the cloud?

Accepted Answer

Yes. Remote management and monitoring are available through UniFi Cloud (requires a Ubiquiti account) with secure single-sign-on access.

Question 11

How are firmware updates handled on the UniFi UDM?

Accepted Answer

Firmware updates are pushed through the UniFi Network Controller with automated scheduling and one-click upgrade, ensuring the latest features and security patches.

Question 12

What are the power requirements for the UDM?

Accepted Answer

The UniFi UDM uses a 12 V DC, 5 A power adapter included in the box. No PoE input or output is supported on this model.

Question 13

Is the UniFi UDM compatible with other UniFi switches and APs?

Accepted Answer

Yes. The UDM integrates seamlessly with all UniFi PoE switches, gateways and access points for unified network management.

Question 14

What warranty does the UniFi UDM include?

Accepted Answer

The UniFi UDM comes with Ubiquiti’s standard limited warranty covering defects in materials and workmanship for one year from the date of purchase.

Question 15

Where can I purchase the UniFi UDM?

Accepted Answer

The UniFi UDM (SKU: UDM) is available through authorized Ubiquiti resellers, online marketplaces and the official Ubiquiti eStore.

Question 16

How can I factory reset the UniFi UDM?

Accepted Answer

Press and hold the reset button on the rear panel for at least 10 seconds until the LED flashes amber to restore factory defaults.

	UDM	ER-4	ACB-AC	ER-12	USG-PRO-4
5G Support	No	No	No	No	No
Architecture	Integrated	Modular	Modular	Modular	Fixed
Broadband	N/A	Fiber Optic / DSL	Fiber Optic	Fiber Optic / DSL / LTE	N/A
Built-in Security Features	Firewall / Intrusion Prevention	Firewall, Intrusion Prevention, Malware Protection	Firewall, Intrusion Prevention, Malware Protection	Firewall / Intrusion Prevention	Firewall, Intrusion Prevention, Deep Packet Inspection
Compliance Standards	FCC, CE	IEEE 802.3, IEEE 802.1Q, NIST SP 800-53	FCC, CE, RoHS	FCC / CE / RoHS	FCC, CE
Connectivity Type	Wired / Wireless	Wired	Wired	Wired / Ethernet	Wired
Depth	9.29 inches	15 inches	16.5 inches	15 inches	11 inches
Device Type	Router	Router	Router	Router	Router
EMC	N/A	FCC Part 15, CE Marked	N/A	EN 55032 / FCC Part 15	N/A
Ethernet Technology	10/100/1000	10/100/1000	10/100/1000	10/100/1000	10/100/1000
Expansion Slots	N/A	NIM, SFP+	SFP+, NIM	NIM / SFP+	N/A
Features	Mesh, VPN, IPv6 Compatible, Firewall	VPN, IPv6 Compatible, Firewall, MPLS, Syslog	VPN, IPv6 Compatible, Firewall, MPLS	VPN / IPv6 Compatible / Firewall / MPLS	VPN, VLAN, QoS, Firewall, IDS/IPS
Firewall Features	Yes	Yes	Yes	Yes	Yes
Flash Memory	16 GB	512 MB	512 MB	512 MB	1 GB
Form Factor	Desktop	Rack-mount	Rack-mount	Rack-mount	Rack-mount
Height	4.33 inches	2.2 inches	4.5 inches	1.75 inches	1.7 inches
High Availability Support	Not Supported	Supported	Supported	Supported	Supported
Integrated Services	N/A	Voice, Video, WAN Optimization	Voice, Video, WAN Optimization	Voice / Video / WAN Optimization	Firewall, VPN, Routing, IDS/IPS
Interface Ports	RJ-45	RJ-45, SFP	RJ-45, SFP	RJ-45 / SFP	RJ-45, SFP
LAN Ports	4 LAN Ports	8 LAN Ports	8 LAN Ports	8 LAN Ports	4 LAN Ports
Management	Managed	Managed	Managed	Managed	Managed
Memory	2 GB	4 GB	4 GB	2 GB	1 GB
Modular Slots Available	N/A	3+ Slots	3+ Slots	2 Slots	N/A
Network Protocols	TCP/IP, ICMP, UDP, SNMP	IPv4, IPv6	IPv4, IPv6	IPv4 / IPv6	TCP/IP, UDP, ICMP
Power	29.5W	350 Watt	250W	350W	48W
Power Source	AC Power Supply, Redundant	AC Power Supply / Redundant	AC Power Supply / Redundant	AC Power Supply with Redundant Option	AC Power Supply
Product Name	UniFi Dream Machine	ER-4 Enterprise Router	ACB-AC Enterprise Router	ER-12 Enterprise Router	UniFi Security Gateway Pro 4
Product Type	Integrated Gateway	Enterprise Router	Enterprise Router	Enterprise Router	Enterprise Router
QoS Features	Supported	Supported	Supported	Supported	Supported
Remote Management	UniFi Controller, SSH	SSH, Telnet, SNMP	SSH, Telnet, SNMP, HTTPS	SSH / Telnet / SNMP / HTTPS	HTTPS, SSH
Routing Protocols	OSPF / RIP / Static Routing	OSPF / BGP / EIGRP / MPLS / Static Routing	OSPF / BGP / EIGRP / Static Routing	OSPF / BGP / EIGRP / Static Routing	Static Routing / OSPF / BGP
Safety	N/A	UL Listed, CE Certified	N/A	IEC 60950 / UL61010	N/A
Speed/Capacity	Gigabit	Gigabit	Gigabit	Gigabit	Gigabit
Stacking Capability	No	Yes	Yes	Yes	No
Telecom	N/A	TIA/EIA-568	N/A	TIA/EIA-568	N/A
Throughput Capacity	3.5 Gbps	5 Gbps	10 Gbps	1 Gbps	3 Gbps
Use Case	Small Business / Home Office	Enterprise	Enterprise	Enterprise	Business, Enterprise
VPN Support	IPSec	IPSec / SSL VPN / GRE / DMVPN / FlexVPN	IPSec / SSL VPN / GRE	IPSec / SSL VPN / DMVPN	IPSec / SSL VPN
WAN Configuration	WAN	Dual WAN	Dual WAN	Dual WAN	Dual WAN
WAN Ports	1 WAN	2 WAN	2 WAN	2 WAN	2 WAN
Weight	4.85 lbs	15 lbs	25 lbs	25 lbs	5.4 lbs
Wi-Fi Standard	WiFi 5	N/A	WiFi 6	WiFi 6	N/A
Width	8.27 inches	17.5 inches	17.5 inches	17.5 inches	17.2 inches
Wireless Support	Yes	No	No	No	No

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Questions & Answers

What is the UniFi UDM Dual-Band Router (UDM)?

Which Wi-Fi standards and speeds does the UDM support?

How many Ethernet ports are included on the UDM?

Does the UDM include a built-in security gateway and firewall?

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