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UDM
- Description:
- UBNT UniFi UDM Dual-Band Router, 1 Gigabit Ethernet, Wireless AP,Wave 2 integrated AC controller
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
UDM Overview
UDM is a purpose‐built all-in-one network appliance that combines a robust integrated architecture with flexible power options, offering a dedicated AC power input with built-in redundancy safeguards. It features a single Gigabit WAN port alongside multiple Gigabit LAN interfaces, ensuring seamless connectivity while delivering a suite of integrated services including routing, switching, firewall protection, and centralized controller management.
UDM also provides modular capabilities through its expandable design and supports IPSec VPN for secure remote connectivity. Its high throughput capacity and optimized performance deliver reliable packet processing with built-in redundancy features, making it ideal for small business, home office, and enterprise edge use cases where simplicity and performance converge.
What is the price of UDM?
Pricing for UDM is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for UDM.
Explore more options from Routers or explore other Ubiquiti products.
UDM Specifications
| Product Type | Integrated Gateway |
| VPN Support | IPSec |
| Power Source | AC Power Supply, Redundant |
| Routing Protocols | OSPF / RIP / Static Routing |
| Broadband | N/A |
| Architecture | Integrated |
| WAN Configuration | WAN |
| WAN Ports | 1 WAN |
| LAN Ports | 4 LAN Ports |
| Ethernet Technology | 10/100/1000 |
| Wi-Fi Standard | WiFi 5 |
| Connectivity Type | Wired / Wireless |
| Network Protocols | TCP/IP, ICMP, UDP, SNMP |
| Remote Management | UniFi Controller, SSH |
| Compliance Standards | FCC, CE |
| Wireless Support | Yes |
| Speed/Capacity | Gigabit |
| Firewall Features | Yes |
| Features | Mesh, VPN, IPv6 Compatible, Firewall |
| Use Case | Small Business / Home Office |
| Management | Managed |
| Form Factor | Desktop |
| Integrated Services | N/A |
| High Availability Support | Not Supported |
| Safety | N/A |
| EMC | N/A |
| Telecom | N/A |
| Throughput Capacity | 3.5 Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall / Intrusion Prevention |
| Expansion Slots | N/A |
| Modular Slots Available | N/A |
| Stacking Capability | No |
| 5G Support | No |
| Memory | 2 GB |
| Flash Memory | 16 GB |
| Interface Ports | RJ-45 |
| Power | 29.5W |
| Device Type | Router |
| Product Name | UniFi Dream Machine |
| Height | 4.33 inches |
| Width | 8.27 inches |
| Depth | 9.29 inches |
| Weight | 4.85 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| 5G Support | No | No | No | No | No |
| Architecture | Integrated | Fixed | Modular | Modular | Modular |
| Broadband | N/A | N/A | Fiber Optic / DSL | Fiber Optic | Fiber Optic / DSL / LTE |
| Built-in Security Features | Firewall / Intrusion Prevention | Firewall, Intrusion Prevention, Deep Packet Inspection | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection | Firewall / Intrusion Prevention |
| Compliance Standards | FCC, CE | FCC, CE | IEEE 802.3, IEEE 802.1Q, NIST SP 800-53 | FCC, CE, RoHS | FCC / CE / RoHS |
| Connectivity Type | Wired / Wireless | Wired | Wired | Wired | Wired / Ethernet |
| Depth | 9.29 inches | 11 inches | 15 inches | 16.5 inches | 15 inches |
| Device Type | Router | Router | Router | Router | Router |
| EMC | N/A | N/A | FCC Part 15, CE Marked | N/A | EN 55032 / FCC Part 15 |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Expansion Slots | N/A | N/A | NIM, SFP+ | SFP+, NIM | NIM / SFP+ |
| Features | Mesh, VPN, IPv6 Compatible, Firewall | VPN, VLAN, QoS, Firewall, IDS/IPS | VPN, IPv6 Compatible, Firewall, MPLS, Syslog | VPN, IPv6 Compatible, Firewall, MPLS | VPN / IPv6 Compatible / Firewall / MPLS |
| Firewall Features | Yes | Yes | Yes | Yes | Yes |
| Flash Memory | 16 GB | 1 GB | 512 MB | 512 MB | 512 MB |
| Form Factor | Desktop | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Height | 4.33 inches | 1.7 inches | 2.2 inches | 4.5 inches | 1.75 inches |
| High Availability Support | Not Supported | Supported | Supported | Supported | Supported |
| Integrated Services | N/A | Firewall, VPN, Routing, IDS/IPS | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization | Voice / Video / WAN Optimization |
| Interface Ports | RJ-45 | RJ-45, SFP | RJ-45, SFP | RJ-45, SFP | RJ-45 / SFP |
| LAN Ports | 4 LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Management | Managed | Managed | Managed | Managed | Managed |
| Memory | 2 GB | 1 GB | 4 GB | 4 GB | 2 GB |
| Modular Slots Available | N/A | N/A | 3+ Slots | 3+ Slots | 2 Slots |
| Network Protocols | TCP/IP, ICMP, UDP, SNMP | TCP/IP, UDP, ICMP | IPv4, IPv6 | IPv4, IPv6 | IPv4 / IPv6 |
| Power | 29.5W | 48W | 350 Watt | 250W | 350W |
| Power Source | AC Power Supply, Redundant | AC Power Supply | AC Power Supply / Redundant | AC Power Supply / Redundant | AC Power Supply with Redundant Option |
| Product Name | UniFi Dream Machine | UniFi Security Gateway Pro 4 | ER-4 Enterprise Router | ACB-AC Enterprise Router | ER-12 Enterprise Router |
| Product Type | Integrated Gateway | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported | Supported |
| Remote Management | UniFi Controller, SSH | HTTPS, SSH | SSH, Telnet, SNMP | SSH, Telnet, SNMP, HTTPS | SSH / Telnet / SNMP / HTTPS |
| Routing Protocols | OSPF / RIP / Static Routing | Static Routing / OSPF / BGP | OSPF / BGP / EIGRP / MPLS / Static Routing | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / EIGRP / Static Routing |
| Safety | N/A | N/A | UL Listed, CE Certified | N/A | IEC 60950 / UL61010 |
| Speed/Capacity | Gigabit | Gigabit | Gigabit | Gigabit | Gigabit |
| Stacking Capability | No | No | Yes | Yes | Yes |
| Telecom | N/A | N/A | TIA/EIA-568 | N/A | TIA/EIA-568 |
| Throughput Capacity | 3.5 Gbps | 3 Gbps | 5 Gbps | 10 Gbps | 1 Gbps |
| Use Case | Small Business / Home Office | Business, Enterprise | Enterprise | Enterprise | Enterprise |
| VPN Support | IPSec | IPSec / SSL VPN | IPSec / SSL VPN / GRE / DMVPN / FlexVPN | IPSec / SSL VPN / GRE | IPSec / SSL VPN / DMVPN |
| WAN Configuration | WAN | Dual WAN | Dual WAN | Dual WAN | Dual WAN |
| WAN Ports | 1 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 4.85 lbs | 5.4 lbs | 15 lbs | 25 lbs | 25 lbs |
| Wi-Fi Standard | WiFi 5 | N/A | N/A | WiFi 6 | WiFi 6 |
| Width | 8.27 inches | 17.2 inches | 17.5 inches | 17.5 inches | 17.5 inches |
| Wireless Support | Yes | No | No | No | No |
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Questions & Answers
Q
What is the UniFi UDM Dual-Band Router (UDM)?
A
The UniFi UDM is an all-in-one dual-band router, Gigabit switch, wireless access point and Wave 2 AC controller designed for enterprise and prosumer networks.
Q
Which Wi-Fi standards and speeds does the UDM support?
A
The UDM supports 802.11a/b/g/n/ac Wave 2 with MU-MIMO, delivering up to 1.7 Gbps on 5 GHz and 800 Mbps on 2.4 GHz bands.
Q
How many Ethernet ports are included on the UDM?
A
The UDM includes one Gigabit WAN port, four Gigabit LAN ports and one Gigabit RJ45/SFP combo port for uplinks or direct fiber.
Q
Does the UDM include a built-in security gateway and firewall?
A
Yes. The UniFi UDM features an integrated security gateway with stateful inspection firewall, Deep Packet Inspection (DPI) and IDS/IPS capabilities.
Q
How many UniFi devices can the UDM manage?
A
The UDM can manage up to 20 UniFi access points, switches and other devices concurrently through its integrated UniFi Network Controller.
Q
Can I create VLANs and guest networks on the UDM?
A
Yes. The UniFi UDM supports multiple VLANs, SSID tagging and guest portal/custom hotspot functionality for network segmentation and access control.
Q
What is the typical wireless coverage area of the UDM?
A
Under standard conditions, the UDM covers up to 2,500 ft², depending on building materials, RF interference and antenna orientation.
Q
How do I set up and configure the UniFi UDM?
A
Setup is via the UniFi Network mobile app or web portal. Simply power on the UDM, connect WAN/LAN cables, and follow the guided provisioning wizard.
Q
Does the UDM support VPN connections?
A
Yes. The UDM supports site-to-site IPSec VPN tunnels as well as remote-access L2TP over IPSec to secure private network access.
Q
Can I manage the UDM remotely from the cloud?
A
Yes. Remote management and monitoring are available through UniFi Cloud (requires a Ubiquiti account) with secure single-sign-on access.
Q
How are firmware updates handled on the UniFi UDM?
A
Firmware updates are pushed through the UniFi Network Controller with automated scheduling and one-click upgrade, ensuring the latest features and security patches.
Q
What are the power requirements for the UDM?
A
The UniFi UDM uses a 12 V DC, 5 A power adapter included in the box. No PoE input or output is supported on this model.
Q
Is the UniFi UDM compatible with other UniFi switches and APs?
A
Yes. The UDM integrates seamlessly with all UniFi PoE switches, gateways and access points for unified network management.
Q
What warranty does the UniFi UDM include?
A
The UniFi UDM comes with Ubiquiti’s standard limited warranty covering defects in materials and workmanship for one year from the date of purchase.
Q
Where can I purchase the UniFi UDM?
A
The UniFi UDM (SKU: UDM) is available through authorized Ubiquiti resellers, online marketplaces and the official Ubiquiti eStore.
Q
How can I factory reset the UniFi UDM?
A
Press and hold the reset button on the rear panel for at least 10 seconds until the LED flashes amber to restore factory defaults.
