United States
Name:
FC-10-R035D-212-02-DD
- Description:
- FortiGateRugged-35D, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-R035D-212-02-DD Overview
FC-10-R035D-212-02-DD is a high-performance rack-mounted hardware appliance designed for advanced network security, delivering robust firewall protection with a throughput capacity of up to 10 Gbps. It features a versatile port configuration including multiple RJ-45 LAN ports, dual WAN interfaces, and SFP slots for fiber connectivity, ensuring flexible network interconnections and optimal performance in demanding environments.
This appliance supports a broad spectrum of security services including IPS, antivirus, web filtering, and VPN functionalities to safeguard enterprise and branch environments. With redundant AC power supplies for enhanced reliability, comprehensive management options (cloud, CLI, GUI, and SNMP), and high availability through active-passive clustering, FC-10-R035D-212-02-DD is ideally suited for scalability and seamless deployment in mission-critical scenarios.
What is the price of FC-10-R035D-212-02-DD?
Pricing for FC-10-R035D-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-R035D-212-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-R035D-212-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office |
| Use Case | VPN / Secure Access / Segmentation / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 6 Gbps |
| IPS Throughput | 5 Gbps |
| VPN Throughput | 4 Gbps |
| Supported Applications | 250 |
| Centralized Configuration & Reporting | Yes |
| Feature | Next-Generation Firewall |
| Concurrent Sessions | 500,000 |
| Maximum Concurrent Sessions | 1,000,000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 20,000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 500 |
| Users Supported | Unlimited |
| Memory | 8 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-R035D-212-02-DD |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 15 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Desktop / Rack-mounted | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | CLI / GUI / SNMP | FortiManager / FortiAnalyzer | Yes | Yes |
| Concurrent Sessions | 100,000 | 2000000 | 75000 | 500000 | 500,000 |
| Deployment Type | Enterprise / Branch Office / Data Center | Enterprise / SMB / Branch Office | Small Business / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 18 inches | 15.7 inches | 8 inches | 18 inches | 15 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | N/A | SFP | SFP |
| Feature | Advanced Threat Protection | Integrated threat intelligence | Next-Generation Firewall | Advanced IPS, Antivirus, Web Filtering, VPN, and centralized management | Next-Generation Firewall |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 3 / Layer 4 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 500 | 1000 | N/A | 250 | 500 |
| Firewall Throughput | 900 Mbps | 10 Gbps | 900 Mbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 64 GB SSD | 16 GB | 128 GB SSD | 128 GB |
| Form Factor | 2 RU | Rack-mount | Desktop | 1 RU | 1 RU |
| Height | 3.5 inches | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 8 | 8 | 3 | 6 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45 / SFP | RJ-45, SFP | RJ-45 / SFP |
| IPS Throughput | 600 Mbps | 2.5 Gbps | 100 Mbps | 4 Gbps | 5 Gbps |
| LAN Ports | 24 LAN Ports | 8 LAN Ports | 5 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in | Built-in / Syslog | Built-in | Built-in / Syslog |
| Management Options | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / SNMP | CLI / GUI / SNMP / Centralized | GUI, CLI, SNMP, Centralized | Cloud / CLI / GUI / SNMP |
| Maximum Concurrent Sessions | 150,000 | 2000000 | 75000 | 1000000 | 1,000,000 |
| Memory | 8 GB | 16 GB | 1 GB | 16 GB | 8 GB |
| New Sessions Per Second | 20,000 | 25000 | 3000 | 10000 | 20,000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FGR-60D-BDL-900-DD | FC-10-R035D-100-02-DD | FGR-30D | FC-10-00095-247-02-DD | FC-10-R035D-212-02-DD |
| Product Type | Next-Generation Firewall Appliance | Firewall Appliance | Firewall Appliance | NGFW Appliance | Firewall Appliance |
| Rack Units | 2 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | No | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 50 | 50 | N/A | 150 | 250 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | No | No | Yes | Yes |
| Threat Protection Throughput | 800 Mbps | 9 Gbps | 300 Mbps | 8 Gbps | 6 Gbps |
| Use Case | UTM / VPN / Secure Access | VPN / Secure Access / UTM | VPN / Secure Access / UTM | UTM | VPN / Secure Access / Segmentation / UTM |
| Users Supported | 10,000 | Unlimited | N/A | Unlimited | Unlimited |
| Users/Nodes | Unlimited | Unlimited | N/A | Unlimited | Unlimited |
| VPN Throughput | 450 Mbps | 5 Gbps | 130 Mbps | 2 Gbps | 4 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 1 WAN | 4 WAN | 2 WAN |
| Weight | 25 lbs | 15 lbs | 5 lbs | 15 lbs | 15 lbs |
| Width | 17 inches | 17.3 inches | 7.5 inches | 17.5 inches | 17.5 inches |
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Questions & Answers
Q
What is the FC-10-R035D-212-02-DD Premium RMA Service for FortiGate Rugged 35D?
A
The FC-10-R035D-212-02-DD is a 4-Hour Hardware and Onsite Engineer Premium RMA Service for FortiGate Rugged 35D that guarantees rapid parts replacement and an engineer onsite within four hours, backed by 24x7 support.
Q
Which hardware failures are covered under this Premium RMA Service?
A
The service covers any FortiGate Rugged 35D hardware failures due to manufacturing defects or normal wear, including power supplies, network interfaces, and internal components.
Q
How do I request onsite engineer support within four hours?
A
To request onsite support, submit a service request via the Fortinet support portal or call the 24x7 hotline; your ticket is triaged and escalated to dispatch an engineer within four hours.
Q
Do I need to purchase 24x7 support separately?
A
No, the Premium RMA Service FC-10-R035D-212-02-DD includes mandatory 24x7 technical support as part of the package to ensure uninterrupted coverage.
Q
Which regions are eligible for four-hour onsite engineer service?
A
Four-hour onsite engineer service is available in major metropolitan areas across North America, Europe, and select APAC regions; check Fortinet’s coverage map for exact locations.
Q
How do I activate my Premium RMA Service contract?
A
Activation occurs automatically upon purchase; you will receive a confirmation email with the service contract number and activation details for FortiGate Rugged 35D coverage.
Q
Can I extend my Premium RMA Service after it expires?
A
Yes, you can renew or extend your contract at any time before expiration to maintain uninterrupted 4-Hour Hardware and Onsite Engineer support.
Q
Are replacement parts and labor included?
A
Yes, the Premium RMA Service includes both genuine Fortinet replacement parts and certified engineer labor at no additional cost.
Q
What qualifications do onsite engineers have?
A
Onsite engineers are Fortinet-certified professionals trained specifically on FortiGate Rugged 35D hardware installation, diagnosis, and repair procedures.
Q
How does the RMA process work for FortiGate Rugged 35D?
A
Once a hardware fault is confirmed, Fortinet dispatches an engineer with the necessary replacement parts to your site and completes the repair within the four-hour SLA.
Q
Is remote diagnosis included before dispatching an engineer?
A
Yes, Fortinet support will perform remote diagnostics to validate the hardware issue and prepare the engineer with the correct parts prior to onsite dispatch.
Q
Can I upgrade from standard RMA to Premium RMA service?
A
You can upgrade at any time by contacting your Fortinet reseller or Fortinet sales representative; prorated fees may apply based on your current contract term.
Q
What is the minimum contract duration for this service?
A
The minimum contract term is one year, ensuring consistent 24x7 support and four-hour onsite response for your FortiGate Rugged 35D.
Q
What happens if an engineer cannot arrive within four hours?
A
In the unlikely event of a breach, Fortinet provides credit toward your next renewal and escalates support efforts to meet SLA commitments.
Q
How do I track the status of my RMA request?
A
Log in to the Fortinet support portal and enter your service contract number to view real-time updates on the dispatch and repair status.
Q
Can I cover multiple FortiGate Rugged 35D units under one contract?
A
Yes, you can purchase a multi-device Premium RMA Service contract to cover multiple FortiGate Rugged 35D appliances under the same service agreement.
