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Trevor Collins
5
4-hour onsite RMA response was excellent.
FC-10-R035D-212-02-DD
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FortiGateRugged-35D, 4-Hour Hardware and Onsite Engineer Pr...
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FC-10-R035D-212-02-DD
- Description:
- FortiGateRugged-35D, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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- Brand:
- Fortinet
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3 Year Extended Warranty
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FC-10-R035D-212-02-DD Overview
FC-10-R035D-212-02-DD is a high-performance rack-mounted hardware appliance designed for advanced network security, delivering robust firewall protection with a throughput capacity of up to 10 Gbps. It features a versatile port configuration including multiple RJ-45 LAN ports, dual WAN interfaces, and SFP slots for fiber connectivity, ensuring flexible network interconnections and optimal performance in demanding environments.
This appliance supports a broad spectrum of security services including IPS, antivirus, web filtering, and VPN functionalities to safeguard enterprise and branch environments. With redundant AC power supplies for enhanced reliability, comprehensive management options (cloud, CLI, GUI, and SNMP), and high availability through active-passive clustering, FC-10-R035D-212-02-DD is ideally suited for scalability and seamless deployment in mission-critical scenarios.
FC-10-R035D-212-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-R035D-212-02-DD for additional pricing. Browse the full Fortinet Fortigate Rugged Series series or explore all Fortinet products.
FC-10-R035D-212-02-DD Specifications
- Power Source
- AC Power Supply
- Rack Units
- 1 RU
- Redundant Power Supply Supported
- Yes
- Width
- 17.5 inches
- Height
- 1.75 inches
- Depth
- 15 inches
- Weight
- 15 lbs
- WAN Ports
- 2 WAN
- Memory
- 8 GB
- LAN Ports
- 8 LAN Ports
- Expansion Slots
- SFP
- Architecture
- Rack-mount
- Users/Nodes
- Unlimited
- High Availability
- Active-Passive
- Switch Ports
- Yes
- POE Ports
- No
- Form Factor
- 1 RU
- Device Type
- NGFW
- Product Type
- Firewall Appliance
- Deployment Type
- Enterprise / Branch Office
- Concurrent Sessions
- 500,000
- Maximum Concurrent Sessions
- 1,000,000
- Routing Protocols Supported
- OSPF / BGP / Static Routing
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / VPN
- Interfaces
- RJ-45 / SFP
- Management Options
- Cloud / CLI / GUI / SNMP
- Flash Storage
- 128 GB
- Supported VPN Types
- IPSec / SSL VPN
- Firewall Policies Supported
- 500
- Users Supported
- Unlimited
- Firewall Throughput
- 10 Gbps
- IPS Throughput
- 5 Gbps
- Integrated I/O
- 8
- Use Case
- VPN / Secure Access / Segmentation / UTM
- Centralized Configuration & Reporting
- Yes
- Firewall Layer Supported
- Layer 7
- Logging & Monitoring
- Built-in / Syslog
- Feature
- Next-Generation Firewall
- New Sessions Per Second
- 20,000
- Supported Applications
- 250
- Threat Protection Throughput
- 6 Gbps
- VPN Throughput
- 4 Gbps
- Product Name
- FC-10-R035D-212-02-DD
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-R035D-212-02-DD |  FGR-30D |  FC-10-R035D-100-02-DD |  FGR-60D-BDL-900-DD |  FC-10-00095-247-02-DD | |
|---|---|---|---|---|---|
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Next-Generation Firewall Appliance | NGFW Appliance |
| Architecture | Rack-mount | Desktop / Rack-mounted | Rack-mount | Rack-mount | Rack-mount |
| Deployment Type | Enterprise / Branch Office | Small Business / Branch Office | Enterprise / SMB / Branch Office | Enterprise / Branch Office / Data Center | Enterprise / Branch Office |
| Use Case | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | UTM / VPN / Secure Access | UTM |
| Firewall Layer Supported | Layer 7 | Layer 3 / Layer 4 | Layer 7 | Layer 7 | Layer 7 |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Redundant Power Supply Supported | Yes | No | Yes | Yes | Yes |
| Firewall Throughput | 10 Gbps | 900 Mbps | 10 Gbps | 900 Mbps | 10 Gbps |
| Threat Protection Throughput | 6 Gbps | 300 Mbps | 9 Gbps | 800 Mbps | 8 Gbps |
| IPS Throughput | 5 Gbps | 100 Mbps | 2.5 Gbps | 600 Mbps | 4 Gbps |
| VPN Throughput | 4 Gbps | 130 Mbps | 5 Gbps | 450 Mbps | 2 Gbps |
| Supported Applications | 250 | N/A | 50 | 50 | 150 |
| Centralized Configuration & Reporting | Yes | FortiManager / FortiAnalyzer | CLI / GUI / SNMP | Yes | Yes |
| Feature | Next-Generation Firewall | Next-Generation Firewall | Integrated Threat Intelligence | Advanced threat protection | Advanced IPS, Antivirus, Web Filtering, VPN, and centralized management |
| Concurrent Sessions | 500,000 | 75000 | 2000000 | 100,000 | 500000 |
| Maximum Concurrent Sessions | 1,000,000 | 75000 | 2000000 | 150,000 | 1000000 |
| Users/Nodes | Unlimited | N/A | Unlimited | Unlimited | Unlimited |
| Integrated I/O | 8 | 3 | 8 | 8 | 6 |
| New Sessions Per Second | 20,000 | 3000 | 25000 | 20,000 | 10000 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45 / SFP | RJ-45, SFP |
| WAN Ports | 2 WAN | 1 WAN | 2 WAN | 2 WAN | 4 WAN |
| LAN Ports | 8 LAN Ports | 5 LAN Ports | 8 LAN Ports | 24 LAN Ports | 8 LAN Ports |
| Switch Ports | Yes | No | No | Yes | Yes |
| POE Ports | No | No | No | No | No |
| Management Options | Cloud / CLI / GUI / SNMP | CLI / GUI / SNMP / Centralized | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / SNMP | GUI, CLI, SNMP, Centralized |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in | Built-in / Syslog | Built-in |
| Firewall Policies Supported | 500 | N/A | 1000 | 500 | 250 |
| Users Supported | Unlimited | N/A | Unlimited | 10,000 | Unlimited |
| Memory | 8 GB | 1 GB | 16 GB | 8 GB | 16 GB |
| Flash Storage | 128 GB | 16 GB | 64 GB SSD | 128 GB | 128 GB SSD |
| Expansion Slots | SFP | N/A | SFP | SFP | SFP |
| Form Factor | 1 RU | Desktop | Rack-mount | 2 RU | 1 RU |
| Rack Units | 1 RU | 1 RU | 1 RU | 2 RU | 1 RU |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Product Name | FC-10-R035D-212-02-DD | FGR-30D | FC-10-R035D-100-02-DD | FGR-60D-BDL-900-DD | FC-10-00095-247-02-DD |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 3.5 inches | 1.75 inches |
| Width | 17.5 inches | 7.5 inches | 17.3 inches | 17 inches | 17.5 inches |
| Depth | 15 inches | 8 inches | 15.7 inches | 18 inches | 18 inches |
| Weight | 15 lbs | 5 lbs | 15 lbs | 25 lbs | 15 lbs |
Reviews & Ratings
N
Nathan Brooks
5
Quick hardware replacement minimized downtime.
P
Paul Garner
5
Professional onsite support experience.
E
Elliot Fraser
5
Premium service worth the investment.
V
Victor Hale
5
Reliable RMA coverage for rugged devices.
Questions & Answers
What is the FC-10-R035D-212-02-DD Premium RMA Service for FortiGate Rugged 35D?
The FC-10-R035D-212-02-DD is a 4-Hour Hardware and Onsite Engineer Premium RMA Service for FortiGate Rugged 35D that guarantees rapid parts replacement and an engineer onsite within four hours, backed by 24x7 support.
Which hardware failures are covered under this Premium RMA Service?
The service covers any FortiGate Rugged 35D hardware failures due to manufacturing defects or normal wear, including power supplies, network interfaces, and internal components.
How do I request onsite engineer support within four hours?
To request onsite support, submit a service request via the Fortinet support portal or call the 24x7 hotline; your ticket is triaged and escalated to dispatch an engineer within four hours.
Do I need to purchase 24x7 support separately?
No, the Premium RMA Service FC-10-R035D-212-02-DD includes mandatory 24x7 technical support as part of the package to ensure uninterrupted coverage.
Which regions are eligible for four-hour onsite engineer service?
Four-hour onsite engineer service is available in major metropolitan areas across North America, Europe, and select APAC regions; check Fortinet’s coverage map for exact locations.
How do I activate my Premium RMA Service contract?
Activation occurs automatically upon purchase; you will receive a confirmation email with the service contract number and activation details for FortiGate Rugged 35D coverage.
Can I extend my Premium RMA Service after it expires?
Yes, you can renew or extend your contract at any time before expiration to maintain uninterrupted 4-Hour Hardware and Onsite Engineer support.
Are replacement parts and labor included?
Yes, the Premium RMA Service includes both genuine Fortinet replacement parts and certified engineer labor at no additional cost.
What qualifications do onsite engineers have?
Onsite engineers are Fortinet-certified professionals trained specifically on FortiGate Rugged 35D hardware installation, diagnosis, and repair procedures.
How does the RMA process work for FortiGate Rugged 35D?
Once a hardware fault is confirmed, Fortinet dispatches an engineer with the necessary replacement parts to your site and completes the repair within the four-hour SLA.
Is remote diagnosis included before dispatching an engineer?
Yes, Fortinet support will perform remote diagnostics to validate the hardware issue and prepare the engineer with the correct parts prior to onsite dispatch.
Can I upgrade from standard RMA to Premium RMA service?
You can upgrade at any time by contacting your Fortinet reseller or Fortinet sales representative; prorated fees may apply based on your current contract term.
What is the minimum contract duration for this service?
The minimum contract term is one year, ensuring consistent 24x7 support and four-hour onsite response for your FortiGate Rugged 35D.
What happens if an engineer cannot arrive within four hours?
In the unlikely event of a breach, Fortinet provides credit toward your next renewal and escalates support efforts to meet SLA commitments.
How do I track the status of my RMA request?
Log in to the Fortinet support portal and enter your service contract number to view real-time updates on the dispatch and repair status.
Can I cover multiple FortiGate Rugged 35D units under one contract?
Yes, you can purchase a multi-device Premium RMA Service contract to cover multiple FortiGate Rugged 35D appliances under the same service agreement.