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Name:
RS820+
- Description:
- Synology RackStation RS820+ NAS/storage server Rack (1U) Ethernet LAN Black, Grey C3538 (RS820+)
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3 Year Extended Warranty
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Express Delivery Across the USA
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Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
RS820+ Overview
RS820+ is a high-performance NAS storage system engineered for demanding enterprise environments. It features an 8-bay configuration that supports a mixed variety of drive types—including SATA HDD, SAS HDD, SATA SSD, and NVMe SSD drives—enabling a maximum storage capacity of up to 256 TB. The system supports multiple RAID levels (RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, and JBOD) and is powered by an Intel Xeon processor with 4 cores. Pre-installed with 8 GB of ECC DDR4 memory and expandable up to 64 GB, it provides robust data protection and high-speed access.
RS820+ is designed with redundancy and scalability in mind, featuring dual Gigabit Ethernet LAN ports and USB 3.0 connectivity along with expansion capabilities for additional modules. Its redundant fan cooling system and dual redundant power supplies operating at 350W ensure reliable performance in critical applications. The RS820+ is ideal for use cases including SMB backup, enterprise data centers, virtualization, and media server deployments, making it a flexible and resilient storage solution for mission-critical environments.
What is the price of RS820+?
Pricing for RS820+ is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for RS820+.
Explore more options from Storage or explore other Synology products.
RS820+ Specifications
| Product Type | Storage System |
| Storage Type | NAS |
| Form Factor | Rackmount |
| Bay Count | 8-bay |
| Supported Drive Types | Mixed |
| Hot-Swap Support | Yes |
| Max Supported Capacity | 256 TB |
| RAID Support | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 / JBOD |
| CPU Type | Intel Xeon |
| CPU Cores | 4 |
| Installed RAM | 8 GB |
| Max RAM Capacity | 64 GB |
| RAM Type | ECC DDR4 |
| Network Ports | 1GbE |
| LAN Ports | 2 |
| USB Ports | USB 3.0 |
| Expansion Support | Yes |
| Cooling | Redundant Fan |
| Power Supply | Redundant |
| Power Supply Wattage | 350W |
| Operating System | QTS |
| Snapshot Support | Yes |
| Cloud Sync Support | Yes |
| Virtualization Ready | Yes |
| ISCSI Support | Yes |
| Surveillance Support | Yes |
| Use Case | Enterprise Data Center |
| Product Name | RS820+ |
| Height | 3.5 inches |
| Width | 17.5 inches |
| Depth | 28.0 inches |
| Weight | 35 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Bay Count | 4-bay | 1-bay | 24-bay | 12-bay | 8-bay |
| Cloud Sync Support | Yes | Yes | Yes | Yes | Yes |
| Cooling | Active | Active | Redundant Fan | Redundant Fan | Redundant Fan |
| CPU Cores | 4 | 4 | 8 | 8 | 4 |
| CPU Type | Realtek | Realtek | Intel Xeon | Intel Xeon | Intel Xeon |
| Depth | 8.8 inches | 6.50 inches | 29 inches | 25 inches | 28.0 inches |
| Expansion Support | No | No | Yes | Yes | Yes |
| Form Factor | Desktop | Desktop | Rackmount | Rackmount | Rackmount |
| Height | 9.1 inches | 8.78 inches | 3.5 inches | 1.75 inches | 3.5 inches |
| Hot-Swap Support | Yes | No | Yes | Yes | Yes |
| Installed RAM | 2 GB | 2 GB | 16 GB | 16 GB | 8 GB |
| iSCSI Support | Yes | No | Yes | Yes | Yes |
| LAN Ports | 2 | 1 | 2 | 2 | 2 |
| Max RAM Capacity | 2 GB | 4 GB | 64 GB | 64 GB | 64 GB |
| Max Supported Capacity | 64 TB | 16 TB | 256 TB | 512 TB | 256 TB |
| Network Ports | 1GbE | 1GbE | 10GbE | 10GbE | 1GbE |
| Operating System | DSM | DSM | QTS | Custom OS | QTS |
| Power Supply | Single | Single | Redundant | Redundant | Redundant |
| Power Supply Wattage | N/A | N/A | 750W | 350W | 350W |
| Product Name | Synology DiskStation DS418 | Synology DiskStation DS118 | QNAP Enterprise Storage Server RS3621RPXS | RX1217SAS Storage Array | RS820+ |
| Product Type | Storage System | Storage System | Storage System | Storage System | Storage System |
| RAID Support | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 / JBOD | RAID 0 | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 / RAID 50 / RAID 60 / JBOD | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 | RAID 0 / RAID 1 / RAID 5 / RAID 6 / RAID 10 / JBOD |
| RAM Type | DDR4 | DDR4 | ECC DDR4 | ECC DDR4 | ECC DDR4 |
| Snapshot Support | Yes | No | Yes | Yes | Yes |
| Storage Type | NAS | NAS | SAN | SAN | NAS |
| Supported Drive Types | SATA HDD / SATA SSD | SATA HDD / SATA SSD | Mixed | Mixed | Mixed |
| Surveillance Support | Yes | Yes | Yes | No | Yes |
| USB Ports | USB 3.0 | USB 3.0 | USB 3.2 | USB 3.0 | USB 3.0 |
| Use Case | SMB / Media Server / Virtualization | Home Backup | Enterprise Data Center | Enterprise Data Center | Enterprise Data Center |
| Virtualization Ready | Yes | No | Yes | Yes | Yes |
| Weight | 4.5 lbs | 3.64 lbs | 70 lbs | 40 lbs | 35 lbs |
| Width | 6.5 inches | 9.13 inches | 19 inches | 19 inches | 17.5 inches |
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Questions & Answers
Q
What is the Synology RackStation RS820+?
A
The RackStation RS820+ is a 1U rack-mount NAS designed for small to medium businesses, offering high-speed data access, centralized storage, and robust data protection.
Q
How many drive bays does the RS820+ have?
A
The RS820+ features four 3.5"/2.5" drive bays, expandable up to eight bays with one Synology RX418 expansion unit.
Q
Which CPU powers the RS820+?
A
The RS820+ is equipped with an Intel C3538 quad-core 2.1 GHz processor, delivering balanced performance for multitasking and applications.
Q
How much memory does the RS820+ include and can it be upgraded?
A
It comes with 2 GB DDR4 ECC memory, expandable up to 18 GB via two SO-DIMM slots to support intensive workloads.
Q
What is the maximum raw storage capacity of the RS820+?
A
With eight 16 TB drives installed (using one RX418), the RS820+ supports up to 128 TB of raw storage capacity.
Q
What network connectivity options are available?
A
The RS820+ includes four 1 GbE RJ-45 ports with failover and Link Aggregation support to maximize network throughput and reliability.
Q
Does the RS820+ support SSD caching?
A
Yes, two built-in M.2 NVMe SSD slots enable high-performance read/write caching without occupying drive bays.
Q
Which RAID configurations are supported?
A
The RS820+ supports RAID 0, 1, 5, 6, 10, Basic, JBOD, and Synology Hybrid RAID (SHR) for flexible data protection and capacity management.
Q
What operating system does the RS820+ run?
A
It runs Synology DiskStation Manager (DSM), a Linux-based OS with an intuitive web interface and extensive application ecosystem.
Q
Can the RS820+ be used for virtualization?
A
Yes, the RS820+ is certified for VMware, Hyper-V, and Docker container support, enabling virtual machine deployment and management.
Q
What security features are included?
A
DSM on the RS820+ offers AES-256 encryption, firewall, automatic security updates, 2-factor authentication, and AppArmor integration to safeguard data.
Q
How energy efficient is the RS820+?
A
With low-power Intel C3538 and 92 mm PWM-controlled fans, the RS820+ consumes as little as 33.7 W in operation and 15.5 W in hibernation.
Q
Can I integrate the RS820+ with public cloud services?
A
Yes, Hybrid Share and Cloud Sync in DSM allow seamless integration with Synology C2, AWS, Azure, and Google Cloud for backup and tiered storage.
Q
How do I back up and restore data on the RS820+?
A
Use Hyper Backup for multi-version backup to local, remote, and cloud destinations, and Snapshot Replication for near-instant recovery of shared folders and LUNs.
Q
What file protocols are supported by the RS820+?
A
The RS820+ supports SMB, AFP, NFS, FTP, WebDAV, and iSCSI, enabling cross-platform file sharing for Windows, macOS, and Linux environments.
Q
What warranty and support does Synology offer for the RS820+?
A
Synology provides a 3-year limited warranty, with optional extensions up to 5 years, plus 24/7 online support and firmware updates.
