United States
Name:
FC-10-00119-284-02-DD
- Description:
- FortiGate-101E, ASE FortiCare (24x7 plus Advanced Services Ticket Handling)
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3 Year Extended Warranty
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Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-00119-284-02-DD Overview
FC-10-00119-284-02-DD is a high-performance rack-mounted firewall appliance engineered to deliver enterprise-grade security with multi-gigabit throughput capacity. It is equipped with configurable LAN, WAN, and SFP ports, along with a redundant AC power supply that ensures operational continuity in critical deployments.
FC-10-00119-284-02-DD supports an array of advanced security services including IPS, antivirus, web filtering, and VPN, making it ideal for protecting complex network environments. Its centralized management capabilities and flexible deployment options are tailored for SMB, enterprise, branch office, and cloud use cases while offering scalability, high availability through active-passive clustering, and robust performance for dynamic network infrastructures.
What is the price of FC-10-00119-284-02-DD?
Pricing for FC-10-00119-284-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-00119-284-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-00119-284-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office |
| Use Case | VPN / Secure Access / Segmentation |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 5 Gbps |
| IPS Throughput | 4 Gbps |
| VPN Throughput | 2 Gbps |
| Supported Applications | 256 |
| Centralized Configuration & Reporting | Yes |
| Feature | Deep Packet Inspection, Sandboxing, Threat Intelligence |
| Concurrent Sessions | 500000 |
| Maximum Concurrent Sessions | 750000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 30000 |
| Supported VPN Types | IPSec / SSL VPN / L2TP |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Syslog / Cloud Logging |
| Firewall Policies Supported | 1000 |
| Users Supported | 20000 |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-00119-284-02-DD Next-Generation Firewall Appliance |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 18.2 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 1000000 | 500000 | 500000 | 1000000 | 500000 |
| Deployment Type | Enterprise / Data Center | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 20 inches | 18.2 inches | 15.0 inches | 15.0 inches | 18.5 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Adaptive Threat Protection | Deep Packet Inspection, Sandboxing, Threat Intelligence | Advanced Threat Protection | Next-Generation Firewall with Advanced Threat Protection | High performance, scalable security with unified threat management |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 1000 | 1000 | 500 | 500 | 1000 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 8 Gbps | 20 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Height | 1 inch | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Active |
| Integrated I/O | 6 | 4 | 4 | 8 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 7 Gbps | 4 Gbps | 8 Gbps | 2 Gbps | 4 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog / Cloud Logging |
| Management Options | Cloud / CLI / GUI / Centralized / SNMP | CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Maximum Concurrent Sessions | 2000000 | 750000 | 750000 | 1200000 | 1000000 |
| Memory | 16 GB | 16 GB | 8 GB | 16 GB | 16 GB |
| New Sessions Per Second | 50000 | 30000 | 25000 | 50000 | 10000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-FG1HF-274-01-DD | FC-10-00119-284-02-DD Next-Generation Firewall Appliance | FC-10-0500E-179-02-DD Next Generation Firewall | FG-600E-BDL-950-12 | FG-200F Next Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 250 | 256 | 50 | 50 | 300 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 5 Gbps | 9 Gbps | 3 Gbps | 5 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM |
| Users Supported | 50000 | 20000 | 10000 | N/A | N/A |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 6 Gbps | 2 Gbps | 7 Gbps | 4 Gbps | 12 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 4 WAN | 2 WAN |
| Weight | 15 lbs | 15 lbs | 15 lbs | 28 lbs | 15 lbs |
| Width | 17 inches | 17.5 inches | 17.5 inches | 17.3 inches | 17.5 inches |
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Questions & Answers
Q
What is the FortiGate-101E with ASE FortiCare (24x7 plus Advanced Services Ticket Handling)?
A
The FortiGate-101E is a next-generation firewall appliance delivering up to 3 Gbps firewall throughput. The ASE FortiCare subscription provides 24x7 technical support and advanced services ticket handling for rapid troubleshooting and expert guidance.
Q
What does the ASE FortiCare (24x7 plus Advanced Services Ticket Handling) subscription include?
A
ASE FortiCare offers round-the-clock access to Fortinet’s technical support team, prioritized ticket escalation, advanced issue diagnosis, and expert configuration guidance to maximize FortiGate-101E performance and uptime.
Q
How do I register and activate my ASE FortiCare subscription?
A
Log in to the FortiCare Customer Service Portal, enter your SKU (FC-10-00119-284-02-DD) and device serial number, and follow the on-screen prompts to complete registration and activation in minutes.
Q
What are the support response times under 24x7 FortiCare?
A
FortiCare guarantees an initial response within 30 minutes for critical severity issues and under four hours for high-priority tickets, ensuring rapid resolution and minimal network downtime.
Q
How does Advanced Services Ticket Handling differ from standard support?
A
Advanced Services Ticket Handling provides prioritized ticket routing, in-depth root cause analysis, proactive configuration reviews, and tailored best-practice recommendations beyond standard troubleshooting.
Q
Can I renew my ASE FortiCare subscription before expiration?
A
Yes. Subscriptions can be renewed up to 90 days before expiration via the FortiCare portal or through your Fortinet reseller to maintain continuous support and service coverage.
Q
Are firmware upgrades included with this subscription?
A
Yes. ASE FortiCare includes full access to all FortiOS firmware updates and feature enhancements released during your subscription term, ensuring your FortiGate-101E stays current.
Q
Which hardware specifications define the FortiGate-101E?
A
The FortiGate-101E features 4x GE RJ45 WAN ports, 16x GE RJ45 switch ports, 1x GE RJ45 MGMT port, 3 Gbps firewall throughput, and 200 Mbps IPS throughput, ideal for mid-sized enterprise deployments.
Q
Is the FortiGate-101E ASE FortiCare subscription transferable?
A
No. ASE FortiCare is tied to the specific device serial number and SKU. Transfer requires deactivating the current subscription and purchasing a new one for the replacement device.
Q
How do I escalate a critical support ticket?
A
Open a ticket in the FortiCare portal, mark it as ‘Critical’, and reference your ASE FortiCare SKU. You can also call Fortinet’s 24x7 hotline to ensure immediate escalation.
Q
Can I manage multiple FortiGate-101E units under one FortiCare account?
A
Yes. The FortiCare portal allows you to add and manage multiple devices, view their support status, and consolidate ticket management under a single account dashboard.
Q
What service-level agreements (SLAs) apply to ASE FortiCare?
A
ASE FortiCare provides a 30-minute response SLA for critical issues, four-hour SLA for high-priority cases, and next-business-day response for medium-priority tickets.
Q
Does ASE FortiCare support integration with FortiManager?
A
Yes. ASE FortiCare includes guidance and troubleshooting support for configuring FortiManager policies, device groups, and automated backups for your FortiGate-101E.
Q
How does ASE FortiCare improve my network security posture?
A
By ensuring immediate access to expert support, proactive best practices, and timely firmware updates, ASE FortiCare helps you maintain optimal firewall configurations and rapid threat mitigation.
Q
What are the common use cases for FortiGate-101E?
A
FortiGate-101E excels in mid-sized branch/office security, secure SD-WAN deployments, and hybrid cloud environments requiring robust threat protection and high availability.
Q
How do I purchase or upgrade to SKU FC-10-00119-284-02-DD?
A
Contact your authorized Fortinet reseller or visit the Fortinet eStore, provide the SKU, and specify your desired term. The reseller will process the order and assist with deployment.
Q
What happens if I cancel my ASE FortiCare subscription?
A
Upon cancellation or expiration, you lose access to 24x7 support, firmware updates, and advanced ticket handling. Your device reverts to limited self-help and community support only.
