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FC-10-00281-311-02-DD
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FortiGate-280D-POE, 8x5 FortiCare Contract
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Name:
FC-10-00281-311-02-DD
- Description:
- FortiGate-280D-POE, 8x5 FortiCare Contract
- Rating:
Added to cart 28 times recently
- Availability:
2 In stock - Ready to Ship
- Brand:
- Fortinet
- Condition:
Certified Refurbished
Professionally inspected, bench-tested, and firmware-verified, with configurations wiped. Restored to full working order and backed by our warranty.
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FC-10-00281-311-02-DD Overview
FC-10-00281-311-02-DD is a high-performance hardware firewall appliance designed in a 1 RU rack-mount form factor for secure enterprise and branch office deployments. It delivers up to 10 Gbps of firewall throughput, featuring a balanced mix of LAN and WAN ports—including RJ-45 and SFP options—to ensure versatile connectivity across diverse network environments.
This next-generation firewall supports an array of security services such as IPS, antivirus, web filtering, VPN, and application control, all backed by redundant AC power supplies for continuous operation. With flexible management options available via CLI, GUI, SNMP, and cloud interfaces, FC-10-00281-311-02-DD is engineered for scalable high availability, clustering deployments, and advanced threat defense use cases.
FC-10-00281-311-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-00281-311-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Middle-Range Series series or explore all Fortinet products.
FC-10-00281-311-02-DD Specifications
- Product Type
- Firewall Appliance
- Brand
- Fortinet
- Architecture
- Rack-mount
- Deployment Type
- Enterprise / Branch Office
- Use Case
- VPN / Secure Access / UTM
- Firewall Layer Supported
- Layer 3 / Layer 4 / Layer 7
- Power Source
- AC Power Supply
- Redundant Power Supply Supported
- Yes
- Firewall Throughput
- 10 Gbps
- Threat Protection Throughput
- 4 Gbps
- IPS Throughput
- 3 Gbps
- VPN Throughput
- 2 Gbps
- Supported Applications
- 200
- Centralized Configuration & Reporting
- Yes
- Feature
- Advanced threat protection, deep packet inspection, and integrated VPN services
- Concurrent Sessions
- 500000
- Maximum Concurrent Sessions
- 750000
- Users/Nodes
- Unlimited
- Integrated I/O
- 4
- New Sessions Per Second
- 20000
- Supported VPN Types
- IPSec / SSL VPN
- Routing Protocols Supported
- OSPF / BGP / Static Routing
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / VPN
- High Availability
- Active-Active
- Interfaces
- RJ-45 / SFP
- WAN Ports
- 2 WAN
- LAN Ports
- 8 LAN Ports
- Switch Ports
- Yes
- POE Ports
- No
- Management Options
- Cloud / CLI / GUI / SNMP
- Logging & Monitoring
- Built-in / Syslog
- Firewall Policies Supported
- 2000
- Memory
- 16 GB
- Flash Storage
- 128 GB
- Expansion Slots
- SFP
- Form Factor
- 1 RU
- Rack Units
- 1 RU
- Device Type
- NGFW
- Product Name
- FC-10-00281-311-02-DD Next-Generation Firewall
- Height
- 1.75
- Width
- 17.3
- Depth
- 11.2
- Weight
- 20 lbs
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Product Comparison Table 
| FC-10-00281-311-02-DD |  FG-400E-BDL-950-12 |  FG-401E |  FG-100F-BDL-950-60 |  FC-10-00240-289-02-DD | |
|---|---|---|---|---|---|
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mounted |
| Centralized Configuration & Reporting | Yes | Yes | CLI / GUI / REST API | Yes | Cloud-based |
| Concurrent Sessions | 500000 | 500K | 500,000 | 1000000 | 500000 |
| Deployment Type | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office / Cloud | Enterprise / Branch Office | Enterprise |
| Depth | 11.2 | 16 inches | 18.3 inches | 15.0 inches | 16.5 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Advanced threat protection, deep packet inspection, and integrated VPN services | Next-Generation Firewall, Advanced Threat Protection | High Availability, Clustering, Scalable Performance | Integrated Security Management | Advanced threat protection |
| Firewall Layer Supported | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 2000 | 1000 | 2000 | 5000 | 3000 |
| Firewall Throughput | 10 Gbps | 4 Gbps | 20 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 128 GB | 64 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Height | 1.75 | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| High Availability | Active-Active | Active-Active | Active-Active | Active-Active | Active-Passive |
| IPS Throughput | 3 Gbps | 2 Gbps | 10 Gbps | 8 Gbps | 4 Gbps |
| Integrated I/O | 4 | 8 | 4 | 8 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP+ |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog / Cloud Logging | Built-in / Syslog |
| Management Options | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / REST API |
| Maximum Concurrent Sessions | 750000 | 1M | 1,000,000 | 1200000 | 1000000 |
| Memory | 16 GB | 8 GB | 8 GB | 16 GB | 16 GB |
| New Sessions Per Second | 20000 | 50K | 30,000 | 50000 | 10000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-00281-311-02-DD Next-Generation Firewall | FG-400E-BDL-950-12 | FG-401E Next-Generation Firewall | FG-100F-BDL-950-60 | FC-10-00240-289-02-DD |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 200 | 10 | 10 | 100 | 250 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 4 Gbps | 3 Gbps | 15 Gbps | 8 Gbps | 5 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 2 Gbps | 3 Gbps | 5 Gbps | 5 Gbps | 8 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 20 lbs | 25 lbs | 20 lbs | 25 lbs | 25 lbs |
| Width | 17.3 | 17 inches | 17.2 inches | 17.5 inches | 17.5 inches |
Compliance & Warranty
100% Genuine Product Guarantee
Every unit is authentic, sourced through trusted and authorised channels, and serial-verified on request. Genuine networking and IT hardware, guaranteed, or your money back.
Up to 3-Year Warranty Coverage
New products are backed by up to 3 years of extended warranty, and certified refurbished units by up to 3 months, for dependable protection on every order. Coverage is clear, honoured in full, and confirmed on each product page.
Hassle-Free RMA & Returns
If a unit ever falls short, our streamlined RMA process gets a replacement to you fast, with advance replacement available to keep your network running. No jargon, no runaround.
Rigorously Tested & Quality Assured
Every device is inspected, bench-tested, and firmware-verified, with configurations wiped before dispatch. Additional testing can be arranged to confirm full working condition on request.
Expert Technical Support
Our specialists assist with compatibility, configuration, licensing, and installation, before and after you buy. Real hardware expertise, whenever you need it.
Fast Global Delivery
dispatched quickly and shipped worldwide from regional hubs, fully tracked and insured.
Reviews & Ratings
J
Jonathan Merrill
5
8x5 FortiCare support keeps our legacy deployment stable and well maintained.
P
Peter Langdon
5
Support coverage is predictable and sufficient for non critical environments.
C
Charles Whitaker
5
Straightforward contract that meets basic operational needs.
E
Edward Fleming
4
Good Fortinet backing for older hardware still in production.
R
Robert Collinsworth
4
Consistent assistance when support tickets are raised.
Questions & Answers
What does the FC-10-00281-311-02-DD 8×5 FortiCare Contract include?
It provides 8×5 remote technical support, firmware and software updates, advanced hardware replacement, and 24/7 self-service resources for the FortiGate-280D-POE.
Which FortiGate models are covered under this contract?
This contract covers the FortiGate-280D-POE device with SKU FC-10-00281-311-02-DD under the 8×5 FortiCare service plan.
What are the support hours for 8×5 FortiCare?
FortiCare 8×5 support is available Monday through Friday, 9:00 a.m. to 5:00 p.m. local time, excluding regional holidays.
What is the guaranteed support response time?
Initial response times are within four hours for critical cases and eight hours for non-critical issues during 8×5 support hours.
Does the contract include advanced hardware replacement?
Yes, the contract includes next-business-day advanced hardware replacement with shipment of a replacement unit for covered failures.
Are firmware and software updates included?
All firmware releases, security patches, and minor software updates are included at no additional cost during the contract term.
How do I open a support ticket?
You can open a support ticket via the Fortinet Customer Service portal or by calling the dedicated FortiCare help desk.
Can I upgrade to 24×7 global support?
Yes, you can upgrade to 24×7 global support by purchasing the FortiCare 24×7 service add-on through your Fortinet reseller.
What is the contract duration and renewal process?
Standard contracts run one year. Renewal notices are sent 30 days before expiration, and online renewal is completed via the Fortinet portal.
Does the contract cover onsite support?
Onsite support is not included in the 8×5 plan but can be added with a separate FortiCare Onsite Service Agreement.
Which regions does the contract support?
Global coverage includes the Americas, EMEA, and APAC regions. Service availability may vary by country based on Fortinet’s service footprint.
How do I check my contract status?
Log in to the Fortinet Support portal to view contract details, expiration dates, and service entitlement for your SKU.
What is the difference between 8×5 and 24×7 FortiCare?
8×5 support offers business hours assistance; 24×7 support provides continuous emergency response for critical network issues at all times.
Are configuration and troubleshooting services included?
Yes, the contract includes troubleshooting guidance and best-practice recommendations, but it does not cover configuration change services.
How are security patches delivered under this contract?
Security patches and updates are delivered via the Fortinet Support portal and automated update channels as soon as they are released.
What is the warranty coverage for PoE ports?
PoE ports are covered under the same advanced hardware replacement policy, ensuring rapid replacement of faulty power-over-Ethernet components.
How does the 8×5 FortiCare contract enhance network availability?
The contract minimizes downtime by combining timely technical support, proactive updates, and fast hardware replacement to maintain optimal network reliability.