United States
Name:
FC-10-0501E-212-02-DD
- Description:
- FortiGate-501E, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0501E-212-02-DD Overview
FC-10-0501E-212-02-DD is a high-performance rack-mount hardware appliance designed for enterprise and data center deployments. It delivers robust firewall throughput of up to 10 Gbps along with integrated security services including IPS, antivirus, web filtering, and VPN support, all built into a scalable platform ideal for secure branch and cloud environments.
FC-10-0501E-212-02-DD features a dual WAN and eight LAN port configuration with integrated RJ-45 and SFP interfaces, powered by an AC supply with redundant support to ensure continuous operation. Its comprehensive management options, including CLI, GUI, REST API, and SNMP, paired with high availability capabilities in an Active-Passive setup, make it perfectly suited for centralized configuration, reporting, and mission-critical network deployments.
What is the price of FC-10-0501E-212-02-DD?
Pricing for FC-10-0501E-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0501E-212-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0501E-212-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Data Center |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 3 / Layer 4 / Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 4 Gbps |
| VPN Throughput | 7 Gbps |
| Supported Applications | 20 |
| Centralized Configuration & Reporting | Yes |
| Feature | Deep Packet Inspection |
| Concurrent Sessions | 100,000 |
| Maximum Concurrent Sessions | 200,000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 5,000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | CLI / GUI / REST API / SNMP |
| Logging & Monitoring | Built-in |
| Firewall Policies Supported | 500 |
| Users Supported | 5000 |
| Memory | 8 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0501E-212-02-DD |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 15 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mounted |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 100,000 | 500,000 | 500000 | 500000 | 60000 |
| Deployment Type | Enterprise / Data Center | Small Business / Enterprise / Branch Office / Data Center / Cloud | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office |
| Depth | 15 inches | 17 inches | 14 inches | 14 inches | 14 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Deep Packet Inspection | Advanced Threat Protection, Deep Packet Inspection, Integrated Antivirus, Web Filtering, VPN | Deep Packet Inspection | Advanced Threat Protection | Integrated Threat Management and Advanced Routing |
| Firewall Layer Supported | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 7 | Layer 3, Layer 4, Layer 7 |
| Firewall Policies Supported | 500 | 100 | 1500 | 500 | N/A |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 950 Mbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 32 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 4 | 6 | 4 | 4 | N/A |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP / SFP+ | RJ-45 / SFP | RJ-45 / SFP | RJ-45, SFP |
| IPS Throughput | 4 Gbps | 6 Gbps | 3 Gbps | 7 Gbps | 850 Mbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports |
| Logging & Monitoring | Built-in | Built-in / Syslog | Built-in | Built-in / Syslog / Cloud Logging | Built-in, Syslog |
| Management Options | CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized | Cloud / CLI / GUI / Centralized / REST API / SNMP | CLI, GUI, SNMP, REST API |
| Maximum Concurrent Sessions | 200,000 | 1,000,000 | 1000000 | 1000000 | 60000 |
| Memory | 8 GB | 16 GB | 16 GB | 16 GB | 4 GB |
| New Sessions Per Second | 5,000 | 20,000 | 30000 | 50000 | 2000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0501E-212-02-DD | FC-10-00208-274-01-DD NextGen Firewall | FC-10-00603-108-02-DD NextGen Firewall | FC-10-00143-284-02-DD | FG-301E-BDL-950-60 |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Next-Generation Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF, BGP, RIP, Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus, Web Filtering, Application Control, IPS, VPN |
| Supported Applications | 20 | 50 | 250 | 250 | 64 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec, SSL VPN, L2TP |
| Switch Ports | Yes | Yes | Yes | Yes | No |
| Threat Protection Throughput | 8 Gbps | 8 Gbps | 4 Gbps | 8 Gbps | 950 Mbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM |
| Users Supported | 5000 | 1000 | Unlimited | Unlimited | N/A |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | N/A |
| VPN Throughput | 7 Gbps | 4 Gbps | 5 Gbps | 5 Gbps | 700 Mbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 15 lbs | 25 lbs | 15 lbs | 15 lbs |
| Width | 17.5 inches | 17.5 inches | 17.5 inches | 17 inches | 17 inches |
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Questions & Answers
Q
What is the FortiGate-501E with 4-Hour Hardware and Onsite Engineer Premium RMA Service?
A
The FortiGate-501E with Premium RMA Service (SKU: FC-10-0501E-212-02-DD) combines a FortiGate-501E next-generation firewall with 24x7 support and a guaranteed 4-hour onsite engineer dispatch for hardware replacement.
Q
What does the 4-Hour Hardware and Onsite Engineer service include?
A
This service provides around-the-clock technical support, advance replacement of failed hardware, and a certified engineer on-site within four hours of RMA approval.
Q
What is the guaranteed onsite response time?
A
A qualified field engineer arrives on-site within four hours of your approved service request, 24 hours a day, 7 days a week, 365 days a year.
Q
Is a 24x7 support subscription required?
A
Yes. Premium RMA Service requires an active 24x7 FortiCare support contract to ensure continuous monitoring, troubleshooting, and expedited onsite dispatch.
Q
Which regions are covered by the onsite engineer dispatch?
A
Coverage includes major metropolitan areas in North America, EMEA, and APAC. Confirm availability with your Fortinet reseller for specific locations.
Q
How do I initiate a Premium RMA case?
A
Log into the Fortinet Support Portal, open a ticket with your device serial number, and request an RMA under SKU FC-10-0501E-212-02-DD.
Q
What information is required to process an RMA request?
A
You need the product serial number, proof of service entitlement, a detailed fault description, and your preferred onsite delivery address.
Q
Are replacement parts and labor included?
A
Yes. The Premium RMA Service covers all parts, shipping, and certified engineer labor for onsite hardware replacement.
Q
What happens if the replacement unit is not in stock?
A
If stock is unavailable, Fortinet prioritizes next-best alternatives or expedited sourcing. You remain eligible for 4-hour dispatch once inventory is confirmed.
Q
What is the contract term and renewal process?
A
Contracts start at one year. You can renew via the Fortinet Support Portal or your authorized reseller up to 90 days before expiration for continuous coverage.
Q
Can I upgrade my existing support to Premium RMA Service?
A
Yes. Contact your Fortinet reseller or Support Portal to upgrade from 8x5 or return-to-depot support to the 4-hour onsite Premium RMA tier.
Q
How does Premium RMA Service improve network uptime?
A
By providing rapid hardware replacement and certified engineer dispatch, this service minimizes downtime and ensures continuous protection against threats.
Q
Who is the ideal customer for this service?
A
Enterprises and data centers requiring mission-critical security appliances, zero-tolerance downtime, and immediate onsite remediation benefit most.
Q
How is pricing determined for SKU FC-10-0501E-212-02-DD?
A
Pricing depends on geographic region and contract length. Obtain a customized quote from your Fortinet authorized reseller.
Q
How do I purchase the Premium RMA Service for FortiGate-501E?
A
Order through an authorized Fortinet reseller or the Fortinet online store by specifying SKU FC-10-0501E-212-02-DD along with your FortiGate-501E license.
Q
What service level agreements (SLAs) apply to this Premium RMA Service?
A
SLAs guarantee a four-hour onsite response time, 24x7 technical support, and advance hardware replacement under the Fortinet Global Services policy.
