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FC-10-0500E-247-02-DD
FortiGate-500E, 24x7 FortiCare Contract
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FC-10-0500E-247-02-DD is a high-performance, rack-mounted hardware appliance engineered for demanding enterprise and branch office environments. It offers robust throughput capacity with multiple interface options including LAN, WAN, and SFP ports and features redundant AC power supplies to ensure continuous, reliable operation. Its design integrates advanced security services such as IPS, antivirus scanning, web filtering, and secure VPN capabilities.
FC-10-0500E-247-02-DD is optimized for centralized management and scalable deployment across diverse infrastructures including SMB, enterprise, and cloud environments. The device supports high availability through active-passive clustering, seamless integration via GUI, CLI, and REST API management options, and is ideally suited for applications that demand rapid session processing and real-time threat protection.
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| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office / Campus / Cloud | Enterprise / Branch Office | Enterprise / Branch Office / Data Center | Enterprise |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Threat Protection Throughput | 5 Gbps | 6 Gbps | 4 Gbps | 8 Gbps | 5 Gbps |
| IPS Throughput | 2 Gbps | 4 Gbps | 3 Gbps | 7 Gbps | 3 Gbps |
| VPN Throughput | 5 Gbps | 8 Gbps | 5 Gbps | 5 Gbps | 2 Gbps |
| Supported Applications | 500 | 50 | 250 | 250 | 50 |
| Centralized Configuration & Reporting | Yes | Centralized Management Portal | Yes | Yes | Yes |
| Feature | Advanced threat protection | Integrated Threat Management | Deep Packet Inspection | High Availability, Clustering, Scalability | Advanced threat protection, scalable clustering, high availability |
| Concurrent Sessions | 1000000 | 250,000 | 500000 | 500000 | 50000 |
| Maximum Concurrent Sessions | 2000000 | 500,000 | 1000000 | 500000 | 100000 |
| Users/Nodes | Unlimited | 1000 | Unlimited | Unlimited | Unlimited |
| Integrated I/O | 8 | 8 | 4 | 4 | 8 |
| New Sessions Per Second | 50000 | 20,000 | 30000 | 20000 | 2500 |
| Supported VPN Types | IPSec / SSL VPN / L2TP / PPTP | IPSec / SSL VPN / GRE | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Interfaces | RJ-45 / SFP / Combo Ports | RJ-45 / SFP / SFP+ | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| POE Ports | No | No | No | No | No |
| Management Options | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized | Cloud / CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog | Built-in | Built-in | Built-in / External | Built-in |
| Firewall Policies Supported | 2000 | 200 | 1500 | Unlimited | 250 |
| Users Supported | 500000 | 2000 | Unlimited | Unlimited | 10000 |
| Memory | 16 GB | 16 GB | 16 GB | 8 GB | 16 GB |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Expansion Slots | SFP / NP Module | SFP | SFP | SFP | SFP |
| Form Factor | 1 RU | Rack-mount | 1 RU | 2 RU | 1 RU |
| Rack Units | 1 RU | 1 RU | 1 RU | 2 RU | 1 RU |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Product Name | FC-10-0500E-247-02-DD Next-Generation Firewall | FC-10-00143-108-02-DD Next-Gen Firewall | FC-10-00603-108-02-DD NextGen Firewall | FC-10-0401E-288-02-DD | FC-10-00302-950-02-12 NextGen Firewall |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 3.5 inches | 1.75 inches |
| Width | 17 inches | 17 inches | 17.5 inches | 17.3 inches | 17.5 inches |
| Depth | 14 inches | 14 inches | 14 inches | 15.7 inches | 18 inches |
| Weight | 15 lbs | 15 lbs | 25 lbs | 22 lbs | 25 lbs |
24x7 FortiCare support has been dependable with quick response times.
Support coverage is consistent and helpful for critical environments.
Reliable contract that ensures peace of mind for production firewalls.
Good value support plan with professional assistance.
FortiCare experience has been smooth and predictable.
The FortiGate-500E 24×7 FortiCare Contract is a comprehensive support agreement that provides around-the-clock technical assistance and advanced hardware replacement for your FortiGate-500E firewall.
The contract includes 24×7 access to Fortinet’s expert support engineers via phone, email, and web portal for troubleshooting, configuration guidance, and issue resolution.
Advanced hardware replacement guarantees next-business-day delivery of a replacement FortiGate-500E unit following RMA approval.
Yes, the contract entitles you to all FortiOS software and firmware updates, ensuring your FortiGate-500E remains secure and up to date.