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FC-10-0500E-247-02-DD

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FortiGate-500E, 24x7 FortiCare Contract
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FC-10-0500E-247-02-DD

FortiGate-500E, 24x7 FortiCare Contract

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FC-10-0500E-247-02-DD Overview

FC-10-0500E-247-02-DD is a high-performance, rack-mounted hardware appliance engineered for demanding enterprise and branch office environments. It offers robust throughput capacity with multiple interface options including LAN, WAN, and SFP ports and features redundant AC power supplies to ensure continuous, reliable operation. Its design integrates advanced security services such as IPS, antivirus scanning, web filtering, and secure VPN capabilities.

FC-10-0500E-247-02-DD is optimized for centralized management and scalable deployment across diverse infrastructures including SMB, enterprise, and cloud environments. The device supports high availability through active-passive clustering, seamless integration via GUI, CLI, and REST API management options, and is ideally suited for applications that demand rapid session processing and real-time threat protection.

FC-10-0500E-247-02-DD price is is available on request. Get immediate quote.

Request bulk order quote for FC-10-0500E-247-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Middle-Range Series series or explore all Fortinet products.

FC-10-0500E-247-02-DD Specifications

Product Type
Firewall Appliance
Architecture
Rack-mount
Deployment Type
Enterprise / Branch Office
Use Case
VPN / Secure Access / UTM
Firewall Layer Supported
Layer 7
Power Source
AC Power Supply
Redundant Power Supply Supported
Yes
Firewall Throughput
10 Gbps
Threat Protection Throughput
5 Gbps
IPS Throughput
2 Gbps
VPN Throughput
5 Gbps
Supported Applications
500
Centralized Configuration & Reporting
Yes
Feature
Advanced threat protection
Concurrent Sessions
1000000
Maximum Concurrent Sessions
2000000
Users/Nodes
Unlimited
Integrated I/O
8
New Sessions Per Second
50000
Supported VPN Types
IPSec / SSL VPN / L2TP / PPTP
Routing Protocols Supported
OSPF / BGP / Static Routing
Security Services
Antivirus / Web Filtering / Application Control / IPS / VPN
High Availability
Active-Passive
Interfaces
RJ-45 / SFP / Combo Ports
WAN Ports
2 WAN
LAN Ports
8 LAN Ports
Switch Ports
Yes
POE Ports
No
Management Options
Cloud / CLI / GUI / REST API / SNMP
Logging & Monitoring
Built-in / Syslog
Firewall Policies Supported
2000
Users Supported
500000
Memory
16 GB
Flash Storage
128 GB
Expansion Slots
SFP / NP Module
Form Factor
1 RU
Rack Units
1 RU
Device Type
NGFW
Product Name
FC-10-0500E-247-02-DD Next-Generation Firewall
Height
1.75 inches
Width
17 inches
Depth
14 inches
Weight
15 lbs

Quality Certifications

To get the detailed certification, please go to the Compliance Center.

ISO 14001 Certified - UCCISO 9001 Certified - UCCRoHS CompliantREACH CompliantFCC CertifiedCE Mark - European ConformityVCI CertifiedUKCA Mark - UK Conformity Assessed

Product Comparison Table

FortiGate-500E, 24x7 FortiCare ContractFC-10-0500E-247-02-DDFortiGate-140E-POE, FortiGuard IPS ServiceFC-10-00143-108-02-DDFortiGate-600D, FortiGuard IPS ServiceFC-10-00603-108-02-DDFortiGate-401E, SD-WAN Cloud Assisted Monitoring: Cloud-based SD-WAN Bandwidth & Quality Monitoring ServiceFC-10-0401E-288-02-DDFortiGate-300C Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud)FC-10-00302-950-02-12
Product TypeFirewall ApplianceFirewall ApplianceFirewall ApplianceFirewall ApplianceFirewall Appliance
ArchitectureRack-mountRack-mountRack-mountRack-mountRack-mount
Deployment TypeEnterprise / Branch OfficeEnterprise / Branch Office / Campus / CloudEnterprise / Branch OfficeEnterprise / Branch Office / Data CenterEnterprise
Use CaseVPN / Secure Access / UTMVPN / Secure Access / Segmentation / UTMVPN / Secure Access / Segmentation / UTMVPN / Secure Access / UTMVPN / Secure Access / UTM
Firewall Layer SupportedLayer 7Layer 7Layer 7Layer 7Layer 7
Power SourceAC Power SupplyAC Power SupplyAC Power SupplyAC Power SupplyAC Power Supply
Redundant Power Supply SupportedYesYesYesYesYes
Firewall Throughput10 Gbps10 Gbps10 Gbps10 Gbps10 Gbps
Threat Protection Throughput5 Gbps6 Gbps4 Gbps8 Gbps5 Gbps
IPS Throughput2 Gbps4 Gbps3 Gbps7 Gbps3 Gbps
VPN Throughput5 Gbps8 Gbps5 Gbps5 Gbps2 Gbps
Supported Applications5005025025050
Centralized Configuration & ReportingYesCentralized Management PortalYesYesYes
FeatureAdvanced threat protectionIntegrated Threat ManagementDeep Packet InspectionHigh Availability, Clustering, ScalabilityAdvanced threat protection, scalable clustering, high availability
Concurrent Sessions1000000250,00050000050000050000
Maximum Concurrent Sessions2000000500,0001000000500000100000
Users/NodesUnlimited1000UnlimitedUnlimitedUnlimited
Integrated I/O88448
New Sessions Per Second5000020,00030000200002500
Supported VPN TypesIPSec / SSL VPN / L2TP / PPTPIPSec / SSL VPN / GREIPSec / SSL VPNIPSec / SSL VPN / L2TPIPSec / SSL VPN
Routing Protocols SupportedOSPF / BGP / Static RoutingOSPF / BGP / RIP / Static RoutingOSPF / BGP / Static RoutingOSPF / BGP / RIP / Static RoutingOSPF / BGP / RIP / Static Routing
Security ServicesAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPN
High AvailabilityActive-PassiveActive-PassiveActive-PassiveActive-PassiveActive-Passive
InterfacesRJ-45 / SFP / Combo PortsRJ-45 / SFP / SFP+RJ-45 / SFPRJ-45 / SFPRJ-45 / SFP
WAN Ports2 WAN2 WAN2 WAN2 WAN2 WAN
LAN Ports8 LAN Ports8 LAN Ports8 LAN Ports8 LAN Ports8 LAN Ports
Switch PortsYesYesYesYesYes
POE PortsNoNoNoNoNo
Management OptionsCloud / CLI / GUI / REST API / SNMPCloud / CLI / GUI / Centralized / REST API / SNMPCloud / CLI / GUI / CentralizedCloud / CLI / GUI / Centralized / SNMPCloud / CLI / GUI / Centralized / REST API / SNMP
Logging & MonitoringBuilt-in / SyslogBuilt-inBuilt-inBuilt-in / ExternalBuilt-in
Firewall Policies Supported20002001500Unlimited250
Users Supported5000002000UnlimitedUnlimited10000
Memory16 GB16 GB16 GB8 GB16 GB
Flash Storage128 GB128 GB128 GB128 GB128 GB
Expansion SlotsSFP / NP ModuleSFPSFPSFPSFP
Form Factor1 RURack-mount1 RU2 RU1 RU
Rack Units1 RU1 RU1 RU2 RU1 RU
Device TypeNGFWNGFWNGFWNGFWNGFW
Product NameFC-10-0500E-247-02-DD Next-Generation FirewallFC-10-00143-108-02-DD Next-Gen FirewallFC-10-00603-108-02-DD NextGen FirewallFC-10-0401E-288-02-DDFC-10-00302-950-02-12 NextGen Firewall
Height1.75 inches1.75 inches1.75 inches3.5 inches1.75 inches
Width17 inches17 inches17.5 inches17.3 inches17.5 inches
Depth14 inches14 inches14 inches15.7 inches18 inches
Weight15 lbs15 lbs25 lbs22 lbs25 lbs

Reviews & Ratings

M
Martin Ellsworth
5

24x7 FortiCare support has been dependable with quick response times.

J
Julian Penrose
4

Support coverage is consistent and helpful for critical environments.

G
Gareth Holbrook
5

Reliable contract that ensures peace of mind for production firewalls.

S
Stephen Calder
3

Good value support plan with professional assistance.

O
Oliver Winfield
4

FortiCare experience has been smooth and predictable.

Questions & Answers

What is the FortiGate-500E 24×7 FortiCare Contract?

The FortiGate-500E 24×7 FortiCare Contract is a comprehensive support agreement that provides around-the-clock technical assistance and advanced hardware replacement for your FortiGate-500E firewall.

What technical support services are included in this contract?

The contract includes 24×7 access to Fortinet’s expert support engineers via phone, email, and web portal for troubleshooting, configuration guidance, and issue resolution.

What is the hardware replacement policy under the FortiCare Contract?

Advanced hardware replacement guarantees next-business-day delivery of a replacement FortiGate-500E unit following RMA approval.

Are software and firmware updates included?

Yes, the contract entitles you to all FortiOS software and firmware updates, ensuring your FortiGate-500E remains secure and up to date.