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Name:
FC-10-00240-311-02-DD
- Description:
- FortiGate-240D, 8x5 FortiCare Contract
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3 Year Extended Warranty
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Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-00240-311-02-DD Overview
FC-10-00240-311-02-DD is a high-performance rack-mount firewall appliance designed for enterprise deployments. It delivers a firewall throughput of 10 Gbps with comprehensive port configurations including eight LAN ports and four WAN ports, as well as support for RJ-45 and SFP+ interfaces. It is equipped with an AC power supply and redundant power supply support, ensuring continuous operation. The device integrates multiple advanced security services such as IPS, antivirus, web filtering, application control, and VPN, making it suitable for rigorous security demands.
This appliance offers centralized configuration and reporting along with CLI, GUI, REST API, and SNMP management options, making it ideal for secure branch office connectivity and cloud management scenarios. With a maximum throughput for threat protection at 7 Gbps, IPS throughput at 5 Gbps, and VPN throughput at 8 Gbps, it scales to support 500,000 concurrent sessions (up to 1,000,000 maximum) and is built for high availability in an Active-Active clustering environment. Its design is purpose-built for robust UTM and secure access use cases in demanding enterprise networks.
What is the price of FC-10-00240-311-02-DD?
Pricing for FC-10-00240-311-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-00240-311-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-00240-311-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 7 Gbps |
| IPS Throughput | 5 Gbps |
| VPN Throughput | 8 Gbps |
| Supported Applications | 150 |
| Centralized Configuration & Reporting | Yes |
| Feature | High Performance, Scalable, Multi-layer Security |
| Concurrent Sessions | 500000 |
| Maximum Concurrent Sessions | 1000000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 10000 |
| Supported VPN Types | IPSec / SSL VPN / L2TP |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Active |
| Interfaces | RJ-45 / SFP+ |
| WAN Ports | 4 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging |
| Firewall Policies Supported | 300 |
| Users Supported | 1000000 |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 2 RU |
| Rack Units | 2 RU |
| Device Type | NGFW |
| Product Name | FC-10-00240-311-02-DD |
| Height | 3.5 |
| Width | 17 |
| Depth | 18 |
| Weight | 25 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | FortiManager | Yes |
| Concurrent Sessions | 500000 | 250000 | 500000 | 500000 | 1000000 |
| Deployment Type | Enterprise | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 18.0 inches | 16.1 inches | 18 | 15.0 | 18 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Advanced Threat Protection | Advanced Threat Protection, Deep Packet Inspection | High Performance, Scalable, Multi-layer Security | Advanced threat protection, high scalability, active-passive clustering | Advanced Threat Protection, High availability clustering |
| Firewall Layer Supported | Layer 7 | Layer 3 / Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 |
| Firewall Policies Supported | 1000 | 300 | 300 | 300 | 500 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | 2 RU | 2 RU | 2 RU | 1 RU | Rack-mount |
| Height | 1.75 inches | 3.5 inches | 3.5 | 1.75 | 1 inch |
| High Availability | Active-Passive | Active-Passive | Active-Active | Active-Passive | Active-Passive |
| Integrated I/O | 4 | 8 | 8 | 4 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP / SFP+ | RJ-45 / SFP+ | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 6 Gbps | 3 Gbps | 5 Gbps | 4 Gbps | 8 Gbps |
| LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog / Cloud Logging | Built-in / Syslog / Cloud Logging | Built-in / Syslog |
| Management Options | CLI / GUI / SNMP / REST API | Cloud / CLI / GUI / Centralized / REST API / SNMP | CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized |
| Maximum Concurrent Sessions | 1000000 | 500000 | 1000000 | 1000000 | 1000000 |
| Memory | 16 GB | 8 GB | 16 GB | 16 GB | 16 GB |
| New Sessions Per Second | 50000 | 15000 | 10000 | 20000 | 50000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0501E-131-02-DD Firewall Appliance | FC-10-00207-175-02-DD Enterprise Next-Generation Firewall | FC-10-00240-311-02-DD | FG-400E-BDL-980-DD | FG-100E-BDL-950-12 |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 2 RU | 2 RU | 2 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 100 | 150 | 150 | 250 | 100 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN / L2TP |
| Switch Ports | Yes | Yes | Yes | Yes | No |
| Threat Protection Throughput | 8 Gbps | 5 Gbps | 7 Gbps | 5 Gbps | 8 Gbps |
| Use Case | UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM |
| Users Supported | 10000 | 10000 | 1000000 | Unlimited | Unlimited |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 9 Gbps | 2 Gbps | 8 Gbps | 3 Gbps | 7 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 4 WAN | 2 WAN | 2 WAN |
| Weight | 25 lbs | 35 lbs | 25 lbs | 15 lbs | 15 lbs |
| Width | 17.5 inches | 17.2 inches | 17 | 17.3 | 17 inches |
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Questions & Answers
Q
What is the FortiGate-240D with an 8x5 FortiCare contract?
A
The FortiGate-240D is a high-performance network security appliance featuring integrated firewall, VPN, and intrusion prevention. The 8x5 FortiCare contract provides business hours technical support and hardware replacement coverage.
Q
What key features does the FortiGate-240D offer?
A
FortiGate-240D delivers up to 10 Gbps firewall throughput, 1.5 Gbps IPS performance, eight GE ports, dual WAN interfaces, SD-WAN routing, and scalable security services for comprehensive threat protection.
Q
What is included in an 8x5 FortiCare support contract?
A
The 8x5 FortiCare contract includes next-business-day hardware replacement, unlimited access to firmware updates, and live technical support during standard business hours (Monday–Friday, 8 AM–5 PM local time).
Q
How does 8x5 FortiCare differ from 24x7 support?
A
8x5 FortiCare covers technical support during standard business hours, while 24x7 FortiCare extends live assistance and expedited hardware replacement around the clock, including weekends and holidays.
Q
What throughput can I expect from the FortiGate-240D?
A
The FortiGate-240D delivers up to 10 Gbps of firewall throughput, 1.5 Gbps IPS throughput, and 1 Gbps VPN performance, ensuring reliable connectivity for medium to large networks.
Q
How many network interfaces are on FortiGate-240D?
A
The FortiGate-240D includes eight Gigabit Ethernet ports, two dedicated WAN interfaces, two SFP ports for fiber connectivity, and a USB management port for console access.
Q
How do I activate the 8x5 FortiCare contract?
A
Log in to the Fortinet Support portal, register your FortiGate-240D by serial number, and assign the purchased FortiCare SKU to your device to complete the activation.
Q
Can I renew my 8x5 FortiCare contract?
A
Yes. Contact your Fortinet reseller or log in to the Fortinet Support portal to purchase or renew the 8x5 FortiCare contract before the existing term expires to maintain uninterrupted support.
Q
What warranty does the FortiGate-240D include?
A
FortiGate-240D comes with a one-year limited hardware warranty. The 8x5 FortiCare contract extends hardware replacement services and support beyond the standard warranty period.
Q
Which security services are compatible with FortiGate-240D?
A
FortiGate-240D supports FortiGuard security services, including antivirus, web filtering, antispam, intrusion prevention, application control, and advanced threat protection subscriptions.
Q
What is the typical deployment use case for FortiGate-240D?
A
FortiGate-240D is ideal for medium-sized enterprises, branch offices, and data centers requiring high throughput multi-service firewalling, SD-WAN, and centralized security management.
Q
How do I configure SD-WAN on FortiGate-240D?
A
Access the FortiGate-240D web UI, navigate to Network > SD-WAN, define your WAN members, configure performance SLAs, and create SD-WAN rules to steer application traffic.
Q
Is the FortiGate-240D compatible with FortiManager?
A
Yes. FortiGate-240D integrates with FortiManager for centralized policy management, configuration backup, firmware updates, and multi-device orchestration.
Q
What are the power and environmental specifications of FortiGate-240D?
A
FortiGate-240D operates on 100–240VAC, consumes up to 100W, supports –5°C to 40°C operating temperature, and meets regulatory standards for safety and emissions.
Q
How do I monitor my FortiGate-240D health and performance?
A
Use the FortiGate-240D dashboard, SNMP, syslog, or integrate with FortiAnalyzer to track real-time metrics, event logs, and generate compliance reports for network security analytics.
Q
When will the FortiGate-240D reach end of life?
A
Refer to the Fortinet Product Life Cycle page; FortiGate-240D is supported under current product policy, with end-of-sale and end-of-support dates posted at least 12 months in advance.
