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Premium RMA service delivered fast replacement with minimal downtime.
FC-10-00306-212-02-DD
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FortiGate-300E, 4-Hour Hardware and Onsite Engineer Premium...
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FC-10-00306-212-02-DD
- Description:
- FortiGate-300E, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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- Fortinet
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FC-10-00306-212-02-DD Overview
Overview of FC-10-00306-212-02-DD: FC-10-00306-212-02-DD is a high-performance, rack-mounted hardware appliance engineered for demanding network security environments. It delivers a firewall throughput of 10 Gbps alongside an 8 Gbps threat protection capacity, and it is configured with dual WAN ports and eight LAN ports featuring both RJ-45 and SFP interfaces, all powered by an AC power supply with redundant support.
FC-10-00306-212-02-DD is purpose-built for enterprise and branch office deployments, offering integrated security services such as IPS, antivirus, web filtering, application control, and robust VPN connectivity. It supports comprehensive management and deployment options including cloud, CLI, and GUI interfaces, and features scalable high availability through active-active clustering, making it ideal for secure access, segmentation, and UTM use cases in complex network environments.
FC-10-00306-212-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-00306-212-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Middle-Range Series series or explore all Fortinet products.
FC-10-00306-212-02-DD Specifications
- Product Type
- Firewall Appliance
- Architecture
- Rack-mount
- Deployment Type
- Enterprise / Branch Office
- Use Case
- VPN / Secure Access / Segmentation / UTM
- Firewall Layer Supported
- Layer 7
- Power Source
- AC Power Supply
- Redundant Power Supply Supported
- Yes
- Firewall Throughput
- 10 Gbps
- Threat Protection Throughput
- 8 Gbps
- IPS Throughput
- 5 Gbps
- VPN Throughput
- 9 Gbps
- Supported Applications
- 250
- Centralized Configuration & Reporting
- Yes
- Feature
- Advanced Threat Intelligence
- Concurrent Sessions
- 1000000
- Maximum Concurrent Sessions
- 1500000
- Users/Nodes
- Unlimited
- Integrated I/O
- 4
- New Sessions Per Second
- 25000
- Supported VPN Types
- IPSec / SSL VPN
- Routing Protocols Supported
- OSPF / BGP / Static Routing
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / VPN
- High Availability
- Active-Active
- Interfaces
- RJ-45 / SFP
- WAN Ports
- 2 WAN
- LAN Ports
- 8 LAN Ports
- Switch Ports
- Yes
- POE Ports
- No
- Management Options
- Cloud / CLI / GUI / SNMP
- Logging & Monitoring
- Built-in / Syslog
- Firewall Policies Supported
- 500
- Users Supported
- N/A
- Memory
- 16 GB
- Flash Storage
- 128 GB
- Expansion Slots
- SFP
- Form Factor
- 1 RU
- Rack Units
- 1 RU
- Device Type
- NGFW
- Product Name
- FC-10-00306-212-02-DD
- Height
- 1.75 inches
- Width
- 17 inches
- Depth
- 16 inches
- Weight
- 15 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-00306-212-02-DD |  FC-10-F6H0E-288-02-DD |  FG-300E-BDL-950-12 |  FG-200E-BDL-988-DD |  FC-10-0401E-288-02-DD | |
|---|---|---|---|---|---|
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 1000000 | 5000000 | 500,000 | 1000000 | 500000 |
| Deployment Type | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office / Data Center |
| Depth | 16 inches | 15 inches | 18 inches | 14 inches | 15.7 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Advanced Threat Intelligence | Deep Packet Inspection | Unified Threat Management | Advanced threat protection | High Availability, Clustering, Scalability |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 500 | 2000 | 1000 | 2000 | Unlimited |
| Firewall Throughput | 10 Gbps | 10 Gbps | 3 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 128 GB | 64 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | 2 RU | 1 RU | 1 RU | 2 RU |
| Height | 1.75 inches | 3.5 inches | 1.75 inches | 1.75 inches | 3.5 inches |
| High Availability | Active-Active | Active-Active | Active-Passive | Active-Passive | Active-Passive |
| IPS Throughput | 5 Gbps | 3 Gbps | 1.5 Gbps | 3 Gbps | 7 Gbps |
| Integrated I/O | 4 | 8 | 4 | 4 | 4 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog / Cloud Logging | Built-in / External / Syslog | Built-in / External |
| Management Options | Cloud / CLI / GUI / SNMP | CLI / GUI / SNMP / REST API / Cloud | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API | Cloud / CLI / GUI / Centralized / SNMP |
| Maximum Concurrent Sessions | 1500000 | 10000000 | 1,000,000 | 1500000 | 500000 |
| Memory | 16 GB | 16 GB | 8 GB | 8 GB | 8 GB |
| New Sessions Per Second | 25000 | 25000 | 50,000 | 50000 | 20000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply with Redundant Option | AC Power Supply |
| Product Name | FC-10-00306-212-02-DD | FC-10-F6H0E-288-02-DD Next-Gen Firewall | FG-300E-BDL-950-12 Firewall Appliance | FG-200E-BDL-988-DD Next Gen Firewall | FC-10-0401E-288-02-DD |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 2 RU | 1 RU | 1 RU | 2 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 250 | 50 | 80 | 50 | 250 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 5 Gbps | 2 Gbps | 5 Gbps | 8 Gbps |
| Use Case | VPN / Secure Access / Segmentation / UTM | UTM | VPN / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM |
| Users Supported | N/A | 10000 | 500,000 | 50000 | Unlimited |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 9 Gbps | 2 Gbps | 2 Gbps | 7 Gbps | 5 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 28 lbs | 15 lbs | 15 lbs | 22 lbs |
| Width | 17 inches | 17.5 inches | 17.5 inches | 17.5 inches | 17.3 inches |
Reviews & Ratings
S
Simon Carter
5
Onsite engineer support was professional and efficient.
R
Robert Lane
4
Ideal for environments where uptime is critical.
J
James Thornton
5
Service response times met SLA expectations consistently.
P
Peter Williams
5
Provided peace of mind for critical FortiGate deployments.
Questions & Answers
What does the FortiGate-300E 4-Hour Hardware and Onsite Engineer Premium RMA Service include?
The Premium RMA Service for FortiGate-300E includes 24x7 technical support, expedited replacement parts shipment, and dispatch of a certified onsite engineer to your site to install a fully tested replacement within four hours of RMA approval.
How quickly will FortiGate-300E hardware be replaced under the Premium RMA Service?
Under the Premium RMA Service, FortiGate-300E hardware is replaced within four business hours of RMA validation, ensuring minimal network downtime and rapid system restoration.
What are the support hours for the FortiGate-300E Premium RMA Service?
Our FortiGate-300E Premium RMA Service provides 24x7 global support, with RMA initiation, troubleshooting, and onsite engineer dispatch available any time, including holidays and weekends.
How do I initiate a Premium RMA Service request for my FortiGate-300E?
To initiate a Premium RMA Service request, log in to the Fortinet Support portal, create a case citing your FortiGate-300E serial number and SKU FC-10-00306-212-02-DD, and select “4-Hour Premium RMA.”
Are parts and labor covered under the FortiGate-300E Premium RMA Service?
Yes, the Premium RMA Service covers both replacement hardware parts and onsite engineer labor, with no additional charges for parts, shipping, or technician time.
Can I upgrade from a standard RMA to the Premium RMA Service?
You can upgrade from a standard RMA to Premium RMA Service by contacting Fortinet Sales or your authorized reseller at least five business days prior to your current contract’s expiration.
Is onsite engineer deployment guaranteed within four hours?
Yes, a certified onsite engineer is dispatched within four hours of RMA approval and arrival at your facility to replace failed FortiGate-300E hardware, subject to regional availability.
Do I need to register my FortiGate-300E device to activate Premium RMA?
You must register your FortiGate-300E serial number in the Fortinet Support portal to activate Premium RMA coverage and verify eligibility for 24x7 support and four-hour replacement.
What geographic regions are covered by the FortiGate-300E onsite engineer service?
Premium RMA Service for FortiGate-300E, SKU FC-10-00306-212-02-DD, is available in most North American, EMEA, and APAC regions; availability may vary in remote locations.
What happens if the FortiGate-300E cannot be replaced within four hours?
If delivery or onsite replacement cannot be completed within four hours, Fortinet provides interim support solutions and compensatory service credits per the service-level agreement.
How do I track the status of my FortiGate-300E RMA request?
Track your RMA status online by logging into the Fortinet Support portal, selecting “My Cases,” and reviewing the real-time RMA shipment and engineer deployment details.
What is the difference between four-hour and next-business-day RMA Service levels?
Four-hour Premium RMA guarantees onsite hardware replacement within four hours, while Next-Business-Day RMA provides replacement by the end of the next business day and excludes 24x7 support.
Can I extend the FortiGate-300E Premium RMA Service beyond the initial term?
You can extend Premium RMA Service at any time through the Fortinet Support portal or by contacting your account manager, ensuring continuous coverage and accelerated hardware replacement.
How do I contact support for emergency FortiGate-300E hardware failures?
For emergency hardware failures, contact Fortinet Global Support by phone using the number in your support contract or submit an urgent case through the Support portal for immediate assistance.
Are firmware updates or configuration assistance included in the Premium RMA Service?
Firmware updates and device configuration assistance are not included in the Premium RMA Service; they are available separately through FortiCare Professional Services or online self-help resources.
What prerequisites must be in place for onsite engineer access under Premium RMA Service?
Ensure on-site staff, facility access, and network prerequisites are in place before engineer arrival; the onsite engineer will handle hardware swap and basic functional testing.