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Harold King
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Upgrading to 24x7 support gave peace of mind.
FC-10-0500E-274-01-DD
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FortiGate-500E, 1 Year HW bundle Upgrade to 24x7 from 8x5 Fo...
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FC-10-0500E-274-01-DD
- Description:
- FortiGate-500E, 1 Year HW bundle Upgrade to 24x7 from 8x5 FortiCare Contract
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- Fortinet
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3 Year Extended Warranty
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FC-10-0500E-274-01-DD Overview
FC-10-0500E-274-01-DD is a high-performance, rack-mounted network security appliance engineered to deliver enterprise-grade throughput and robust threat protection for data centers, branch offices, and large-scale networks. Built with a hardened hardware architecture, this device integrates multiple high-speed LAN and WAN/SFP interfaces that ensure optimal traffic management and advanced security service delivery including IPS, antivirus, web filtering, and VPN.
Designed for demanding environments, the appliance supports redundant AC power supplies to maintain continuous operations and prevent downtime. Its versatile management options and centralized deployment capabilities make it ideal for SMBs, enterprises, and cloud-connected sites, while scalability and high availability features—including clustering and active-passive configurations—enable seamless network growth and efficient security policy enforcement.
FC-10-0500E-274-01-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-0500E-274-01-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Middle-Range Series series or explore all Fortinet products.
FC-10-0500E-274-01-DD Specifications
- Power Source
- AC Power Supply
- Rack Units
- 1 RU
- Redundant Power Supply Supported
- Yes
- Width
- 17.5 inches
- Height
- 1.75 inches
- Depth
- 17.5 inches
- Weight
- 15 lbs
- WAN Ports
- 2 WAN
- Memory
- 8 GB
- LAN Ports
- 8 LAN Ports
- Expansion Slots
- SFP
- Architecture
- Rack-mount
- Users/Nodes
- Unlimited
- High Availability
- Active-Passive
- POE Ports
- No
- Form Factor
- 1 RU
- Device Type
- NGFW
- Product Type
- Firewall Appliance
- Routing Protocols Supported
- OSPF / BGP / Static Routing
- Interfaces
- RJ-45 / SFP
- Flash Storage
- 128 GB
- Supported VPN Types
- IPSec / SSL VPN
- Switch Ports
- No
- Firewall Throughput
- 10 Gbps
- Supported Applications
- 50
- Integrated I/O
- 8
- Firewall Policies Supported
- 1000
- Centralized Configuration & Reporting
- Yes
- Firewall Layer Supported
- Layer 7
- VPN Throughput
- 8 Gbps
- Logging & Monitoring
- Built-in / Syslog
- Deployment Type
- Enterprise / Branch Office / Data Center
- Maximum Concurrent Sessions
- 2000000
- New Sessions Per Second
- 50000
- Use Case
- UTM
- Security Services
- Antivirus / Web Filtering / IPS / VPN
- Management Options
- CLI / GUI / SNMP
- IPS Throughput
- 3 Gbps
- Threat Protection Throughput
- 2 Gbps
- Concurrent Sessions
- 2000000
- Users Supported
- 50000
- Feature
- High Availability, Clustering, Redundancy
- Product Name
- FC-10-0500E-274-01-DD Firewall Appliance
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-0500E-274-01-DD |  FC-10-00207-100-02-DD |  FG-101E-BDL-950-60 |  FG-240D-BDL-950-DD |  FC-10-00143-131-02-DD | |
|---|---|---|---|---|---|
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Deployment Type | Enterprise / Branch Office / Data Center | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise |
| Use Case | UTM | UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / UTM |
| Firewall Layer Supported | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Firewall Throughput | 10 Gbps | 10 Gbps | 9.5 Gbps | 10 Gbps | 10 Gbps |
| Threat Protection Throughput | 2 Gbps | 5 Gbps | 7.8 Gbps | 3 Gbps | 5 Gbps |
| IPS Throughput | 3 Gbps | 4 Gbps | 6 Gbps | 4 Gbps | 8 Gbps |
| VPN Throughput | 8 Gbps | 6 Gbps | 6 Gbps | 2 Gbps | 9 Gbps |
| Supported Applications | 50 | 50 | 50 | 100 | 50 |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Centralized |
| Feature | High Availability, Clustering, Redundancy | Integrated threat management with high availability clustering | Advanced Threat Detection | Advanced Threat Prevention | Advanced threat protection |
| Concurrent Sessions | 2000000 | 1000000 | 500K | 1000000 | 1000000 |
| Maximum Concurrent Sessions | 2000000 | 2000000 | 1M | 1500000 | 1500000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Integrated I/O | 8 | 8 | 8 | 8 | 4 |
| New Sessions Per Second | 50000 | 25000 | 40K | 30000 | 50000 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive | Active-Active | Active-Passive | Active-Passive | Active-Passive |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP / SFP+ | RJ-45 / SFP+ | RJ-45 / SFP | RJ-45 / SFP |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Switch Ports | No | Yes | Yes | Yes | Yes |
| POE Ports | No | No | No | No | No |
| Management Options | CLI / GUI / SNMP | CLI / GUI / Centralized / SNMP | CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in / External / Cloud Logging | Built-in / Syslog / Cloud Logging | Built-in / Syslog |
| Firewall Policies Supported | 1000 | 150 | 2000 | 250 | 1000 |
| Users Supported | 50000 | 500000 | Unlimited | Unlimited | Unlimited |
| Memory | 8 GB | 16 GB | 8 GB | 8 GB | 8 GB |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Form Factor | 1 RU | Rack-mount | 1 RU | 1 RU | 1 RU |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Product Name | FC-10-0500E-274-01-DD Firewall Appliance | FC-10-00207-100-02-DD | FG-101E-BDL-950-60 Next-Generation Firewall Appliance | FG-240D-BDL-950-DD Next-Generation Firewall | FC-10-00143-131-02-DD Next-Generation Firewall |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| Width | 17.5 inches | 17 inches | 17 inches | 17.5 inches | 17 inches |
| Depth | 17.5 inches | 16 inches | 15 inches | 18 inches | 18 inches |
| Weight | 15 lbs | 24 lbs | 15 lbs | 15 lbs | 20 lbs |
Reviews & Ratings
S
Stephen Long
5
Support availability improved response times.
M
Mitchell Hayes
4
Worth the upgrade for critical environments.
V
Victor Lawson
5
Reliable round the clock coverage.
R
Roger Allen
4
Professional support experience.
Questions & Answers
What is the FortiGate-500E 1 Year HW bundle Upgrade to 24x7 FortiCare Contract?
The FortiGate-500E 1 Year HW bundle Upgrade transitions your existing 8x5 FortiCare hardware support to 24x7 coverage for one year, ensuring round-the-clock technical assistance and hardware replacement.
Why should I upgrade from 8x5 to 24x7 FortiCare support for FortiGate-500E?
Upgrading to 24x7 FortiCare ensures immediate access to expert support and accelerated hardware replacement outside business hours, minimizing downtime and protecting network continuity.
What does the 24x7 FortiCare hardware support include?
The 24x7 FortiCare hardware support bundle provides continuous phone and online access to Fortinet engineers, advanced hardware replacement within defined SLAs, and global logistics coordination.
How quickly will Fortinet replace my FortiGate-500E hardware?
Under the 24x7 FortiCare upgrade, Fortinet commits to next-business-day or as-defined-in-SLA Advanced Hardware Replacement, depending on your regional service level agreement.
How do I activate the FortiCare upgrade for my FortiGate-500E?
To activate, log into the Fortinet Support Portal, register your device with SKU FC-10-0500E-274-01-DD, select the 24x7 upgrade, and submit the order reference for immediate coverage.
Can I renew the 24x7 FortiCare upgrade after one year?
Yes, you can renew the 24x7 FortiCare hardware support for another year at any time before expiration via the Fortinet Support Portal or authorized reseller.
Does the upgrade include software and firmware updates?
No, the 24x7 FortiCare hardware bundle covers hardware support and replacement only; software and firmware updates require a separate FortiCare Subscription.
Is on-site support available with this upgrade?
Yes, on-site hardware replacement is provided as part of the 24x7 FortiCare upgrade per your regional SLA, ensuring a certified technician handles hardware swaps.
Which FortiGate models are eligible for this 24x7 upgrade?
This upgrade applies specifically to FortiGate-500E devices under FortiCare 8x5 hardware support that are current on contract and registered with SKU FC-10-0500E-274-01-DD.
How do I escalate an urgent support issue?
To escalate, open a case via the Fortinet Support Portal or call the dedicated 24x7 hotline; reference your contract ID and priority level for immediate attention.
What regions does the 24x7 FortiCare hardware replacement cover?
The 24x7 FortiCare upgrade covers all regions where Fortinet maintains a logistics network, including North America, EMEA, Asia Pacific, and Latin America.
How does the 24x7 upgrade affect my existing FortiGate license?
The hardware upgrade does not alter your FortiGate-500E license or feature entitlements; it solely enhances your hardware support contract.
What payment methods are accepted for the FortiCare upgrade?
Fortinet accepts credit cards, purchase orders, and wire transfers through authorized partners or the Fortinet Support Portal for this 24x7 upgrade.
Can I transfer the 24x7 FortiCare contract to another FortiGate-500E device?
Yes, contract transfers are permitted for identical FortiGate-500E units; submit a transfer request via the Fortinet Support Portal with the new serial number.
How do I check the status of my FortiCare 24x7 contract?
Log into the Fortinet Support Portal, navigate to Asset Management, and view your FortiGate-500E under registered devices to see active support details.
What is the benefit of global logistics coordination in the 24x7 upgrade?
Global logistics coordination accelerates worldwide hardware shipment and replacement, ensuring compliance with local customs and faster on-site delivery.