United States
Name:
FC-10-0500E-274-01-DD
- Description:
- FortiGate-500E, 1 Year HW bundle Upgrade to 24x7 from 8x5 FortiCare Contract
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3 Year Extended Warranty
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0500E-274-01-DD Overview
FC-10-0500E-274-01-DD is a high-performance, rack-mounted network security appliance engineered to deliver enterprise-grade throughput and robust threat protection for data centers, branch offices, and large-scale networks. Built with a hardened hardware architecture, this device integrates multiple high-speed LAN and WAN/SFP interfaces that ensure optimal traffic management and advanced security service delivery including IPS, antivirus, web filtering, and VPN.
Designed for demanding environments, the appliance supports redundant AC power supplies to maintain continuous operations and prevent downtime. Its versatile management options and centralized deployment capabilities make it ideal for SMBs, enterprises, and cloud-connected sites, while scalability and high availability features—including clustering and active-passive configurations—enable seamless network growth and efficient security policy enforcement.
What is the price of FC-10-0500E-274-01-DD?
Pricing for FC-10-0500E-274-01-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0500E-274-01-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0500E-274-01-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office / Data Center |
| Use Case | UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 2 Gbps |
| IPS Throughput | 3 Gbps |
| VPN Throughput | 8 Gbps |
| Supported Applications | 50 |
| Centralized Configuration & Reporting | Yes |
| Feature | High Availability, Clustering, Redundancy |
| Concurrent Sessions | 2000000 |
| Maximum Concurrent Sessions | 2000000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 50000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | No |
| POE Ports | No |
| Management Options | CLI / GUI / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 1000 |
| Users Supported | 50000 |
| Memory | 8 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0500E-274-01-DD Firewall Appliance |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 17.5 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Centralized | Yes | Yes | Yes |
| Concurrent Sessions | 2000000 | 1000000 | 1000000 | 1000000 | 500K |
| Deployment Type | Enterprise / Branch Office / Data Center | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 17.5 inches | 18 inches | 18 inches | 16 inches | 15 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | High Availability, Clustering, Redundancy | Advanced Threat Protection | Advanced Threat Prevention | Integrated threat management with high availability clustering | Advanced threat detection |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 |
| Firewall Policies Supported | 1000 | 1000 | 250 | 150 | 2000 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 9.5 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | Rack-mount | 1 RU |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Active | Active-Passive |
| Integrated I/O | 8 | 4 | 8 | 8 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP / SFP+ | RJ-45 / SFP+ |
| IPS Throughput | 3 Gbps | 8 Gbps | 4 Gbps | 4 Gbps | 6 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in / External / Cloud Logging |
| Management Options | CLI / GUI / SNMP | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | CLI / GUI / Centralized / SNMP | CLI / GUI / SNMP |
| Maximum Concurrent Sessions | 2000000 | 1500000 | 1500000 | 2000000 | 1M |
| Memory | 8 GB | 8 GB | 8 GB | 16 GB | 8 GB |
| New Sessions Per Second | 50000 | 50000 | 30000 | 25000 | 40K |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0500E-274-01-DD Firewall Appliance | FC-10-00143-131-02-DD Next-Generation Firewall | FG-240D-BDL-950-DD Next-Generation Firewall | FC-10-00207-100-02-DD | FG-101E-BDL-950-60 Next-Generation Firewall Appliance |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 50 | 50 | 100 | 50 | 50 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | No | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 2 Gbps | 5 Gbps | 3 Gbps | 5 Gbps | 7.8 Gbps |
| Use Case | UTM | VPN / UTM | VPN / Secure Access / UTM | UTM | VPN / Secure Access / UTM |
| Users Supported | 50000 | Unlimited | Unlimited | 500000 | Unlimited |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 8 Gbps | 9 Gbps | 2 Gbps | 6 Gbps | 6 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 20 lbs | 15 lbs | 24 lbs | 15 lbs |
| Width | 17.5 inches | 17 inches | 17.5 inches | 17 inches | 17 inches |
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Questions & Answers
Q
What is the FortiGate-500E 1 Year HW bundle Upgrade to 24x7 FortiCare Contract?
A
The FortiGate-500E 1 Year HW bundle Upgrade transitions your existing 8x5 FortiCare hardware support to 24x7 coverage for one year, ensuring round-the-clock technical assistance and hardware replacement.
Q
Why should I upgrade from 8x5 to 24x7 FortiCare support for FortiGate-500E?
A
Upgrading to 24x7 FortiCare ensures immediate access to expert support and accelerated hardware replacement outside business hours, minimizing downtime and protecting network continuity.
Q
What does the 24x7 FortiCare hardware support include?
A
The 24x7 FortiCare hardware support bundle provides continuous phone and online access to Fortinet engineers, advanced hardware replacement within defined SLAs, and global logistics coordination.
Q
How quickly will Fortinet replace my FortiGate-500E hardware?
A
Under the 24x7 FortiCare upgrade, Fortinet commits to next-business-day or as-defined-in-SLA Advanced Hardware Replacement, depending on your regional service level agreement.
Q
How do I activate the FortiCare upgrade for my FortiGate-500E?
A
To activate, log into the Fortinet Support Portal, register your device with SKU FC-10-0500E-274-01-DD, select the 24x7 upgrade, and submit the order reference for immediate coverage.
Q
Can I renew the 24x7 FortiCare upgrade after one year?
A
Yes, you can renew the 24x7 FortiCare hardware support for another year at any time before expiration via the Fortinet Support Portal or authorized reseller.
Q
Does the upgrade include software and firmware updates?
A
No, the 24x7 FortiCare hardware bundle covers hardware support and replacement only; software and firmware updates require a separate FortiCare Subscription.
Q
Is on-site support available with this upgrade?
A
Yes, on-site hardware replacement is provided as part of the 24x7 FortiCare upgrade per your regional SLA, ensuring a certified technician handles hardware swaps.
Q
Which FortiGate models are eligible for this 24x7 upgrade?
A
This upgrade applies specifically to FortiGate-500E devices under FortiCare 8x5 hardware support that are current on contract and registered with SKU FC-10-0500E-274-01-DD.
Q
How do I escalate an urgent support issue?
A
To escalate, open a case via the Fortinet Support Portal or call the dedicated 24x7 hotline; reference your contract ID and priority level for immediate attention.
Q
What regions does the 24x7 FortiCare hardware replacement cover?
A
The 24x7 FortiCare upgrade covers all regions where Fortinet maintains a logistics network, including North America, EMEA, Asia Pacific, and Latin America.
Q
How does the 24x7 upgrade affect my existing FortiGate license?
A
The hardware upgrade does not alter your FortiGate-500E license or feature entitlements; it solely enhances your hardware support contract.
Q
What payment methods are accepted for the FortiCare upgrade?
A
Fortinet accepts credit cards, purchase orders, and wire transfers through authorized partners or the Fortinet Support Portal for this 24x7 upgrade.
Q
Can I transfer the 24x7 FortiCare contract to another FortiGate-500E device?
A
Yes, contract transfers are permitted for identical FortiGate-500E units; submit a transfer request via the Fortinet Support Portal with the new serial number.
Q
How do I check the status of my FortiCare 24x7 contract?
A
Log into the Fortinet Support Portal, navigate to Asset Management, and view your FortiGate-500E under registered devices to see active support details.
Q
What is the benefit of global logistics coordination in the 24x7 upgrade?
A
Global logistics coordination accelerates worldwide hardware shipment and replacement, ensuring compliance with local customs and faster on-site delivery.
