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FC-10-F6H0E-311-02-DD

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FortiGate-600E, 8x5 FortiCare Contract
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FortiGate-600E, 8x5 FortiCare Contract

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FC-10-F6H0E-311-02-DD Overview

FC-10-F6H0E-311-02-DD is a robust rack-mount firewall appliance engineered for enterprise environments with high throughput capacities and a versatile port configuration that includes LAN, WAN, and SFP interfaces. It features a redundant AC power supply to ensure continuous operation, while delivering integrated security services such as IPS, antivirus, web filtering, and VPN capabilities.

FC-10-F6H0E-311-02-DD is designed for diverse deployment use cases ranging from enterprise data centers to branch offices, with management options available via cloud, CLI, and GUI for streamlined configuration and reporting. Its scalable architecture supports high availability through active-passive clustering, making it an ideal solution for secure access, deep packet inspection, and high concurrent session environments.

FC-10-F6H0E-311-02-DD price is is available on request. Get immediate quote.

Request bulk order quote for FC-10-F6H0E-311-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Middle-Range Series series or explore all Fortinet products.

FC-10-F6H0E-311-02-DD Specifications

Product Type
Firewall Appliance
Architecture
Rack-mount
Deployment Type
Enterprise
Use Case
VPN / Secure Access / UTM
Firewall Layer Supported
Layer 7
Power Source
AC Power Supply
Redundant Power Supply Supported
Yes
Firewall Throughput
10 Gbps
Threat Protection Throughput
6 Gbps
IPS Throughput
4 Gbps
VPN Throughput
8 Gbps
Supported Applications
200
Centralized Configuration & Reporting
Yes
Feature
Deep Packet Inspection
Concurrent Sessions
500,000
Maximum Concurrent Sessions
1,000,000
Users/Nodes
Unlimited
Integrated I/O
8
New Sessions Per Second
20,000
Supported VPN Types
IPSec / SSL VPN / L2TP / PPTP / GRE
Routing Protocols Supported
OSPF / BGP / RIP / Static Routing
Security Services
Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN
High Availability
Active-Passive
Interfaces
RJ-45 / SFP+ / QSFP+
WAN Ports
4 WAN
LAN Ports
24 LAN Ports
Switch Ports
Yes
POE Ports
No
Management Options
Cloud / CLI / GUI / Centralized / REST API / SNMP
Logging & Monitoring
Built-in / Syslog / Cloud Logging
Firewall Policies Supported
1000
Users Supported
Unlimited
Memory
16 GB
Flash Storage
128 GB
Expansion Slots
SFP
Form Factor
1 RU
Rack Units
1 RU
Device Type
NGFW
Product Name
FC-10-F6H0E-311-02-DD
Height
1.75 inches
Width
17 inches
Depth
15 inches
Weight
25 lbs

Quality Certifications

To get the detailed certification, please go to the Compliance Center.

ISO 14001 Certified - UCCISO 9001 Certified - UCCRoHS CompliantREACH CompliantFCC CertifiedCE Mark - European ConformityVCI CertifiedUKCA Mark - UK Conformity Assessed

Product Comparison Table full-right-arrow

FortiGate-600E, 8x5 FortiCare ContractFC-10-F6H0E-311-02-DDFortiGate-400E, 4-Hour Hardware and Onsite Engineer  Premium RMA Service (requires 24x7 support)FC-10-0400E-212-02-DDFortiGate-501E, Next Day Delivery Premium RMA Service (requires 24x7 support)FC-10-0501E-210-02-DDFortiGate-101E, Unified (UTM) Protection (24x7 FortiCare plus Application Control, IPS, AV, Web Filtering and Antispam, FortiSandbox Cloud)FC-10-00119-950-02-DDFortiGate-600D, Advanced Threat Protection (24x7 FortiCare plus Application Control, IPS, AV and FortiSandbox Cloud)FC-10-00603-928-02-DD
Product TypeFirewall ApplianceFirewall ApplianceFirewall ApplianceFirewall ApplianceFirewall Appliance
ArchitectureRack-mountRack-mountRack-mountRack-mountedRack-mount
Deployment TypeEnterpriseEnterprise / Branch OfficeEnterprise / Branch OfficeSmall Business / Enterprise / Branch OfficeSmall Business / Enterprise / Branch Office
Use CaseVPN / Secure Access / UTMVPN / Secure Access / UTMVPN / Secure Access / UTMVPN / Secure Access / UTMUTM
Firewall Layer SupportedLayer 7Layer 3 / Layer 4 / Layer 7Layer 7Layer 7Layer 7
Power SourceAC Power SupplyAC Power SupplyAC Power SupplyAC Power SupplyAC Power Supply
Redundant Power Supply SupportedYesYesYesYesYes
Firewall Throughput10 Gbps10 Gbps10 Gbps10 Gbps10 Gbps
Threat Protection Throughput6 Gbps7 Gbps2 Gbps2 Gbps8 Gbps
IPS Throughput4 Gbps6 Gbps3 Gbps1.5 Gbps6 Gbps
VPN Throughput8 Gbps5 Gbps1 Gbps4 Gbps9 Gbps
Supported Applications2005012050150
Centralized Configuration & ReportingYesYesYesYesYes
FeatureDeep Packet InspectionIntegrated Threat ManagementAdvanced Threat Protection, Deep Packet InspectionAdvanced threat protectionNext-Generation Firewall features
Concurrent Sessions500,0005000005000001000000500000
Maximum Concurrent Sessions1,000,000750000100000015000001000000
Users/NodesUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Integrated I/O884416
New Sessions Per Second20,00060000200005000020000
Supported VPN TypesIPSec / SSL VPN / L2TP / PPTP / GREIPSec / SSL VPN / L2TPIPSec / SSL VPNIPSec / SSL VPNIPSec / SSL VPN
Routing Protocols SupportedOSPF / BGP / RIP / Static RoutingOSPF / BGP / RIP / Static RoutingOSPF / BGP / Static RoutingOSPF / BGP / RIP / Static RoutingOSPF / BGP / RIP / Static Routing
Security ServicesAntivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPNAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPN
High AvailabilityActive-PassiveActive-PassiveActive-PassiveActive-PassiveActive-Passive
InterfacesRJ-45 / SFP+ / QSFP+RJ-45 / SFP+RJ-45 / SFP / Combo PortsRJ-45 / SFPRJ-45 / SFP
WAN Ports4 WAN2 WAN2 WAN2 WAN2 WAN
LAN Ports24 LAN Ports8 LAN Ports8 LAN Ports8 LAN Ports8 LAN Ports
Switch PortsYesYesYesYesYes
POE PortsNoNoNoNoNo
Management OptionsCloud / CLI / GUI / Centralized / REST API / SNMPCloud / CLI / GUI / Centralized / SNMPCloud / CLI / GUI / Centralized / SNMPCloud / CLI / GUI / CentralizedCloud / CLI / GUI / Centralized / SNMP
Logging & MonitoringBuilt-in / Syslog / Cloud LoggingBuilt-in / Syslog / Cloud LoggingBuilt-in / Syslog / Cloud LoggingBuilt-inBuilt-in
Firewall Policies Supported1000200200500250
Users SupportedUnlimitedN/A5000100005000
Memory16 GB16 GB8 GB16 GB16 GB
Flash Storage128 GB128 GB128 GB128 GB128 GB
Expansion SlotsSFPNP ModuleSFPNP ModuleSFP
Form Factor1 RU1 RU1 RU1 RU1 RU
Rack Units1 RU1 RU1 RU1 RU1 RU
Device TypeNGFWNGFWNGFWNGFWNGFW
Product NameFC-10-F6H0E-311-02-DDFC-10-0400E-212-02-DD Next Generation FirewallFC-10-0501E-210-02-DD Next-Generation FirewallFC-10-00119-950-02-DD Next-Gen FirewallFC-10-00603-928-02-DD
Height1.75 inches1.751.75 inches1.75 inches1.75
Width17 inches1717 inches17.3 inches17
Depth15 inches1515 inches15 inches15
Weight25 lbs16 lbs12 lbs20 lbs22 lbs

Reviews & Ratings

H
Harold Winthrop
5

8x5 FortiCare support has been dependable.

C
Calvin Aldridge
5

Support responses are timely and helpful.

J
Julian Fenton
5

Good coverage for routine operational needs.

M
Marcus Fairleigh
5

Consistent Fortinet support experience.

E
Edward Kingsford
5

Reliable maintenance contract.

Questions & Answers

What is the FortiGate-600E 8x5 FortiCare Contract?

The FortiGate-600E 8x5 FortiCare Contract is a one-year support agreement that provides hardware replacement, firmware updates and technical assistance during standard business hours (8 hours a day, 5 days a week).

What support hours does the 8x5 FortiCare Contract cover?

The 8x5 FortiCare Contract covers technical support and hardware replacement requests eight hours per day, five days per week, aligned to your local business hours.

Which services are included in the FortiCare Contract for FortiGate-600E?

The FortiCare Contract includes next-business-day advanced hardware replacement, firmware and OS updates, configuration guidance, and troubleshooting from Fortinet’s expert support team.

How do I renew my FortiCare Contract for FortiGate-600E?

To renew, contact your Fortinet authorized reseller or log in to the Fortinet Support Portal, select your device serial number and follow the prompts to purchase and activate the renewal.

Can I upgrade from 8x5 to 24x7 FortiCare support?

Yes. You can upgrade to a 24x7 FortiCare Contract at any time by contacting your Fortinet reseller or the Fortinet sales team, and the new service period will reflect your payment date.

What hardware replacement options are available under FortiCare?

Under the FortiCare 8x5 plan, you receive next-business-day advanced replacement of defective hardware shipped to your location, subject to parts availability.

How do I request technical support under my FortiCare Contract?

Log in to the Fortinet Support Portal, open a support ticket with your device serial number, or call the FortiCare hotline during business hours for immediate assistance.

Does the FortiCare Contract include firmware and OS updates?

Yes. All FortiGate-600E FortiCare Contracts include access to the latest FortiOS firmware updates, security patches and feature enhancements throughout the contract term.

What is the guaranteed response time for support tickets?

For the 8x5 FortiCare Contract, Fortinet’s target initial response time is one business day for severity 3 issues and four hours for severity 1 and 2 issues during support hours.

How can I obtain pricing for the 8x5 FortiCare Contract?

Pricing varies by region and reseller. Contact your Fortinet authorized partner or visit the Fortinet website to request a customized quote based on your deployment.

Is on-site support included in the FortiCare Contract?

No. The standard 8x5 FortiCare Contract provides advanced hardware replacement but does not include on-site engineer visits. On-site support can be added as a separate service.

What is the difference between FortiCare and FortiGuard?

FortiCare delivers technical support and hardware services, while FortiGuard provides subscription-based security services such as antivirus, intrusion prevention and web filtering.

Can I add additional FortiGate units to my existing contract?

Yes. You can append more FortiGate devices to your current FortiCare Contract by contacting your reseller and providing the new device serial numbers for coverage.

Which regions are covered by FortiCare support?

FortiCare support is available worldwide. Service levels and response times may vary by territory, so check with your local Fortinet office or partner for specific coverage details.

What happens if my FortiCare Contract lapses?

If your contract expires, you lose access to firmware updates, technical support and hardware replacement. You must purchase a renewal or reinstatement to restore full services.

How do I check the status of my FortiCare Contract?

Log in to the Fortinet Support Portal, navigate to 'My Assets' and review the contract status and expiration date for each registered FortiGate unit.