United States
Name:
FC-10-F6H0E-311-02-DD
- Description:
- FortiGate-600E, 8x5 FortiCare Contract
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-F6H0E-311-02-DD Overview
FC-10-F6H0E-311-02-DD is a robust rack-mount firewall appliance engineered for enterprise environments with high throughput capacities and a versatile port configuration that includes LAN, WAN, and SFP interfaces. It features a redundant AC power supply to ensure continuous operation, while delivering integrated security services such as IPS, antivirus, web filtering, and VPN capabilities.
FC-10-F6H0E-311-02-DD is designed for diverse deployment use cases ranging from enterprise data centers to branch offices, with management options available via cloud, CLI, and GUI for streamlined configuration and reporting. Its scalable architecture supports high availability through active-passive clustering, making it an ideal solution for secure access, deep packet inspection, and high concurrent session environments.
What is the price of FC-10-F6H0E-311-02-DD?
Pricing for FC-10-F6H0E-311-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-F6H0E-311-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-F6H0E-311-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 6 Gbps |
| IPS Throughput | 4 Gbps |
| VPN Throughput | 8 Gbps |
| Supported Applications | 200 |
| Centralized Configuration & Reporting | Yes |
| Feature | Deep Packet Inspection |
| Concurrent Sessions | 500,000 |
| Maximum Concurrent Sessions | 1,000,000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 20,000 |
| Supported VPN Types | IPSec / SSL VPN / L2TP / PPTP / GRE |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP+ / QSFP+ |
| WAN Ports | 4 WAN |
| LAN Ports | 24 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging |
| Firewall Policies Supported | 1000 |
| Users Supported | Unlimited |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-F6H0E-311-02-DD |
| Height | 1.75 inches |
| Width | 17 inches |
| Depth | 15 inches |
| Weight | 25 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mounted | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 500,000 | 500000 | 500000 | 1000000 | 500000 |
| Deployment Type | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office | Small Business / Enterprise / Branch Office | Small Business / Enterprise / Branch Office |
| Depth | 15 inches | 15 | 15 inches | 15 inches | 15 |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | NP Module | SFP | NP Module | SFP |
| Feature | Deep Packet Inspection | Integrated Threat Management | Advanced Threat Protection, Deep Packet Inspection | Advanced threat protection | Next-Generation Firewall Features |
| Firewall Layer Supported | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 1000 | 200 | 200 | 500 | 250 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 | 1.75 inches | 1.75 inches | 1.75 |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 8 | 8 | 4 | 4 | 16 |
| Interfaces | RJ-45 / SFP+ / QSFP+ | RJ-45 / SFP+ | RJ-45 / SFP / Combo Ports | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 4 Gbps | 6 Gbps | 3 Gbps | 1.5 Gbps | 6 Gbps |
| LAN Ports | 24 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging | Built-in / Syslog / Cloud Logging | Built-in / Syslog / Cloud Logging | Built-in | Built-in |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / Centralized | Cloud / CLI / GUI / Centralized / SNMP |
| Maximum Concurrent Sessions | 1,000,000 | 750000 | 1000000 | 1500000 | 1000000 |
| Memory | 16 GB | 16 GB | 8 GB | 16 GB | 16 GB |
| New Sessions Per Second | 20,000 | 60000 | 20000 | 50000 | 20000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-F6H0E-311-02-DD | FC-10-0400E-212-02-DD Next Generation Firewall | FC-10-0501E-210-02-DD Next-Generation Firewall | FC-10-00119-950-02-DD Next-Gen Firewall | FC-10-00603-928-02-DD |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 200 | 50 | 120 | 50 | 150 |
| Supported VPN Types | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 6 Gbps | 7 Gbps | 2 Gbps | 2 Gbps | 8 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | UTM |
| Users Supported | Unlimited | N/A | 5000 | 10000 | 5000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 8 Gbps | 5 Gbps | 1 Gbps | 4 Gbps | 9 Gbps |
| WAN Ports | 4 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 25 lbs | 16 lbs | 12 lbs | 20 lbs | 22 lbs |
| Width | 17 inches | 17 | 17 inches | 17.3 inches | 17 |
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Questions & Answers
Q
What is the FortiGate-600E 8x5 FortiCare Contract?
A
The FortiGate-600E 8x5 FortiCare Contract is a one-year support agreement that provides hardware replacement, firmware updates and technical assistance during standard business hours (8 hours a day, 5 days a week).
Q
What support hours does the 8x5 FortiCare Contract cover?
A
The 8x5 FortiCare Contract covers technical support and hardware replacement requests eight hours per day, five days per week, aligned to your local business hours.
Q
Which services are included in the FortiCare Contract for FortiGate-600E?
A
The FortiCare Contract includes next-business-day advanced hardware replacement, firmware and OS updates, configuration guidance, and troubleshooting from Fortinet’s expert support team.
Q
How do I renew my FortiCare Contract for FortiGate-600E?
A
To renew, contact your Fortinet authorized reseller or log in to the Fortinet Support Portal, select your device serial number and follow the prompts to purchase and activate the renewal.
Q
Can I upgrade from 8x5 to 24x7 FortiCare support?
A
Yes. You can upgrade to a 24x7 FortiCare Contract at any time by contacting your Fortinet reseller or the Fortinet sales team, and the new service period will reflect your payment date.
Q
What hardware replacement options are available under FortiCare?
A
Under the FortiCare 8x5 plan, you receive next-business-day advanced replacement of defective hardware shipped to your location, subject to parts availability.
Q
How do I request technical support under my FortiCare Contract?
A
Log in to the Fortinet Support Portal, open a support ticket with your device serial number, or call the FortiCare hotline during business hours for immediate assistance.
Q
Does the FortiCare Contract include firmware and OS updates?
A
Yes. All FortiGate-600E FortiCare Contracts include access to the latest FortiOS firmware updates, security patches and feature enhancements throughout the contract term.
Q
What is the guaranteed response time for support tickets?
A
For the 8x5 FortiCare Contract, Fortinet’s target initial response time is one business day for severity 3 issues and four hours for severity 1 and 2 issues during support hours.
Q
How can I obtain pricing for the 8x5 FortiCare Contract?
A
Pricing varies by region and reseller. Contact your Fortinet authorized partner or visit the Fortinet website to request a customized quote based on your deployment.
Q
Is on-site support included in the FortiCare Contract?
A
No. The standard 8x5 FortiCare Contract provides advanced hardware replacement but does not include on-site engineer visits. On-site support can be added as a separate service.
Q
What is the difference between FortiCare and FortiGuard?
A
FortiCare delivers technical support and hardware services, while FortiGuard provides subscription-based security services such as antivirus, intrusion prevention and web filtering.
Q
Can I add additional FortiGate units to my existing contract?
A
Yes. You can append more FortiGate devices to your current FortiCare Contract by contacting your reseller and providing the new device serial numbers for coverage.
Q
Which regions are covered by FortiCare support?
A
FortiCare support is available worldwide. Service levels and response times may vary by territory, so check with your local Fortinet office or partner for specific coverage details.
Q
What happens if my FortiCare Contract lapses?
A
If your contract expires, you lose access to firmware updates, technical support and hardware replacement. You must purchase a renewal or reinstatement to restore full services.
Q
How do I check the status of my FortiCare Contract?
A
Log in to the Fortinet Support Portal, navigate to 'My Assets' and review the contract status and expiration date for each registered FortiGate unit.
