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Next day RMA ensured quick recovery.
FC-10-0400E-210-02-DD
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FortiGate-400E, Next Day Delivery Premium RMA Service (requi...
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FC-10-0400E-210-02-DD
- Description:
- FortiGate-400E, Next Day Delivery Premium RMA Service (requires 24x7 support)
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-0400E-210-02-DD Overview
FC-10-0400E-210-02-DD is a high-performance rack-mount hardware appliance engineered for enterprise and branch office deployments. It delivers a robust firewall throughput of 4 Gbps with dual SFP and RJ-45 port configurations for both LAN and WAN connections. The device comes with an AC power supply featuring redundant options, and it supports a comprehensive range of security services including IPS, antivirus, web filtering, and VPN, ensuring top-notch threat protection.
FC-10-0400E-210-02-DD is designed for scalable deployment in environments ranging from SMBs to large enterprises and cloud-based infrastructures. It offers high availability in an active-passive configuration and supports centralized management via CLI, GUI, REST API, and SNMP, making it ideal for use cases that demand clustering, advanced threat protection, and seamless integration within complex network security architectures.
FC-10-0400E-210-02-DD price is is available on request. Get immediate quote.
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FC-10-0400E-210-02-DD Specifications
- Product Type
- Firewall Appliance
- Architecture
- Rack-mount
- Deployment Type
- Enterprise / Branch Office / Cloud
- Use Case
- VPN / Secure Access / UTM
- Firewall Layer Supported
- Layer 7
- Power Source
- AC Power Supply
- Redundant Power Supply Supported
- Yes
- Firewall Throughput
- 4 Gbps
- Threat Protection Throughput
- 2 Gbps
- IPS Throughput
- 1.5 Gbps
- VPN Throughput
- 1.2 Gbps
- Supported Applications
- 150
- Centralized Configuration & Reporting
- Yes
- Feature
- Advanced threat protection
- Concurrent Sessions
- 250000
- Maximum Concurrent Sessions
- 300000
- Users/Nodes
- Unlimited
- Integrated I/O
- 8
- New Sessions Per Second
- 20000
- Supported VPN Types
- IPSec / SSL VPN
- Routing Protocols Supported
- OSPF / BGP / RIP / Static Routing
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / VPN
- High Availability
- Active-Passive
- Interfaces
- RJ-45 / SFP
- WAN Ports
- 2 WAN
- LAN Ports
- 8 LAN Ports
- Switch Ports
- No
- POE Ports
- No
- Management Options
- CLI / GUI / Centralized / REST API / SNMP
- Logging & Monitoring
- Built-in / Syslog
- Firewall Policies Supported
- 500
- Users Supported
- N/A
- Memory
- 8 GB
- Flash Storage
- 128 GB SSD
- Expansion Slots
- SFP
- Form Factor
- 1 RU
- Rack Units
- 1 RU
- Device Type
- NGFW
- Product Name
- FC-10-0400E-210-02-DD
- Height
- 1.75 inches
- Width
- 17 inches
- Depth
- 15 inches
- Weight
- 20 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-0400E-210-02-DD |  FG-600E-BDL-950-36 |  FG-600E-BDL-950-DD |  FG-200E-BDL-950-36 |  FG-201E-BDL-950-DD | |
|---|---|---|---|---|---|
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 250000 | 500,000 | 500000 | 100000 | 500,000 |
| Deployment Type | Enterprise / Branch Office / Cloud | Enterprise | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 15 inches | 15.7 inches | 18 inches | N/A | 18 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Advanced threat protection | Advanced Threat Protection, High Availability | Deep Packet Inspection, Zero-day Threat Protection | Advanced threat protection | High availability clustering |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 500 | 1000 | 1000 | 5000 | 250 |
| Firewall Throughput | 4 Gbps | 10 Gbps | 6 Gbps | 0.95 Gbps | 10 Gbps |
| Flash Storage | 128 GB SSD | 128 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | 1 RU | 2 RU |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | N/A | 3.5 inches |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Active |
| IPS Throughput | 1.5 Gbps | 5 Gbps | 2 Gbps | N/A | 6 Gbps |
| Integrated I/O | 8 | 8 | 4 | 4 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP / SFP+ | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP / SFP+ |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog / Cloud Logging |
| Management Options | CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Maximum Concurrent Sessions | 300000 | 1,000,000 | 1000000 | 150000 | 1,000,000 |
| Memory | 8 GB | 16 GB | 16 GB | 8 GB | 16 GB |
| New Sessions Per Second | 20000 | 200,000 | 50000 | 5000 | 20,000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0400E-210-02-DD | FG-600E-BDL-950-36 Next Generation Firewall | FG-600E-BDL-950-DD | FG-200E-BDL-950-36 Next-Generation Firewall | FG-201E-BDL-950-DD NextGen Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 2 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 150 | 50 | 250 | N/A | 150 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN / L2TP | IPSec / SSL VPN |
| Switch Ports | No | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 2 Gbps | 8 Gbps | 3 Gbps | N/A | 8 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / UTM | UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM |
| Users Supported | N/A | Unlimited | Unlimited | N/A | Unlimited |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 1.2 Gbps | 4 Gbps | 4 Gbps | N/A | 7 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 20 lbs | 20 lbs | 25 lbs | N/A | 25 lbs |
| Width | 17 inches | 17.3 inches | 17 inches | N/A | 17 inches |
Reviews & Ratings
B
Bruce Hamilton
4
Hardware replacement was efficient.
N
Neil Patterson
5
Essential for uptime focused environments.
L
Lawrence Boyd
4
Support handled the case professionally.
T
Timothy Ross
5
Reduced operational risk significantly.
Questions & Answers
What is the FortiGate-400E Next Day Delivery Premium RMA Service?
FortiGate-400E Next Day Delivery Premium RMA Service provides expedited replacement of faulty FortiGate-400E units with guaranteed next-business-day shipment, backed by 24x7 technical support.
What does the 24x7 support requirement include?
The 24x7 support requirement ensures continuous access to Fortinet’s technical assistance team for RMA authorization, troubleshooting, and escalation at any time, day or night.
How do I qualify for next-business-day delivery?
To qualify, register your FortiGate-400E under Premium RMA Service, submit a valid RMA request before the cut-off time, and confirm your shipping address is within covered regions.
Which regions are covered by the next-day delivery service?
Next-day delivery is available in North America, Western Europe, Japan, Australia, and select major metropolitan areas subject to carrier availability.
How do I initiate an RMA request for FortiGate-400E?
Log into the Fortinet Customer Service Portal, select your registered FortiGate-400E, click “Request RMA,” and follow the guided form to submit your claim.
What is the typical turnaround time for a replacement unit?
Once approved, Fortinet dispatches a replacement FortiGate-400E unit for next-business-day delivery, typically arriving within 24 hours of shipment.
Are there any additional fees for next-day delivery?
No extra fees apply beyond the Premium RMA Service contract; next-day shipping and handling are included in your annual service fee.
How does the RMA service interact with my hardware warranty?
Premium RMA Service supplements your standard hardware warranty by expediting replacements but does not alter the original warranty’s terms or coverage period.
Can I track the shipment of my replacement FortiGate-400E unit?
Yes; once the replacement ships, Fortinet provides a carrier tracking number via email for real-time delivery status updates.
Does the Premium RMA Service cover both hardware and firmware issues?
Premium RMA Service covers hardware failures; firmware troubleshooting and updates remain part of your 24x7 technical support entitlement.
What is the support response time under this service?
Fortinet guarantees a one-hour initial response for all logged RMA and technical support tickets under Premium RMA Service.
How do I renew or extend my Premium RMA Service contract?
Contact your Fortinet reseller or Fortinet sales representative at least 30 days before expiration to receive a renewal quote and extend your service term seamlessly.
Are there any prerequisites for activating Premium RMA Service?
Yes; you must have an active FortiCare contract, register your FortiGate-400E device, and agree to the 24x7 support terms.
What documentation is required for an RMA submission?
Provide your device serial number, a detailed fault description, proof of purchase, and Fortinet support case number to expedite RMA approval.
Which FortiGate models qualify for this Premium RMA Service?
This service specifically covers the FortiGate-400E platform; other models require separate Premium RMA Service contracts.
How can I escalate an urgent RMA request?
Call Fortinet TAC immediately, reference your Premium RMA Service contract ID, and request an escalation to ensure next-hour response on critical cases.
How do I verify the status of my Premium RMA Service?
Log in to the Fortinet Customer Service Portal, navigate to “Premium RMA Status,” and view real-time updates on active and completed RMAs.