United States
Name:
FC-10-0400E-210-02-DD
- Description:
- FortiGate-400E, Next Day Delivery Premium RMA Service (requires 24x7 support)
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0400E-210-02-DD Overview
FC-10-0400E-210-02-DD is a high-performance rack-mount hardware appliance engineered for enterprise and branch office deployments. It delivers a robust firewall throughput of 4 Gbps with dual SFP and RJ-45 port configurations for both LAN and WAN connections. The device comes with an AC power supply featuring redundant options, and it supports a comprehensive range of security services including IPS, antivirus, web filtering, and VPN, ensuring top-notch threat protection.
FC-10-0400E-210-02-DD is designed for scalable deployment in environments ranging from SMBs to large enterprises and cloud-based infrastructures. It offers high availability in an active-passive configuration and supports centralized management via CLI, GUI, REST API, and SNMP, making it ideal for use cases that demand clustering, advanced threat protection, and seamless integration within complex network security architectures.
What is the price of FC-10-0400E-210-02-DD?
Pricing for FC-10-0400E-210-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0400E-210-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0400E-210-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office / Cloud |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 4 Gbps |
| Threat Protection Throughput | 2 Gbps |
| IPS Throughput | 1.5 Gbps |
| VPN Throughput | 1.2 Gbps |
| Supported Applications | 150 |
| Centralized Configuration & Reporting | Yes |
| Feature | Advanced Threat Protection |
| Concurrent Sessions | 250000 |
| Maximum Concurrent Sessions | 300000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 20000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | No |
| POE Ports | No |
| Management Options | CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 500 |
| Users Supported | N/A |
| Memory | 8 GB |
| Flash Storage | 128 GB SSD |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0400E-210-02-DD |
| Height | 1.75 inches |
| Width | 17 inches |
| Depth | 15 inches |
| Weight | 20 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 500000 | 250000 | 500,000 | 500,000 | 100000 |
| Deployment Type | Enterprise | Enterprise / Branch Office / Cloud | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office |
| Depth | 18 inches | 15 inches | 18 inches | 15.7 inches | N/A |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Deep Packet Inspection, Zero-day Threat Protection | Advanced Threat Protection | High availability clustering | Advanced Threat Protection, High Availability | Advanced Threat Protection |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 1000 | 500 | 250 | 1000 | 5000 |
| Firewall Throughput | 6 Gbps | 4 Gbps | 10 Gbps | 10 Gbps | 0.95 Gbps |
| Flash Storage | 128 GB | 128 GB SSD | 128 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 inches | 3.5 inches | 1.75 inches | N/A |
| High Availability | Active-Passive | Active-Passive | Active-Active | Active-Passive | Active-Passive |
| Integrated I/O | 4 | 8 | 8 | 8 | 4 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP / SFP+ | RJ-45 / SFP / SFP+ | RJ-45 / SFP |
| IPS Throughput | 2 Gbps | 1.5 Gbps | 6 Gbps | 5 Gbps | N/A |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP | CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized |
| Maximum Concurrent Sessions | 1000000 | 300000 | 1,000,000 | 1,000,000 | 150000 |
| Memory | 16 GB | 8 GB | 16 GB | 16 GB | 8 GB |
| New Sessions Per Second | 50000 | 20000 | 20,000 | 200,000 | 5000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FG-600E-BDL-950-DD | FC-10-0400E-210-02-DD | FG-201E-BDL-950-DD NextGen Firewall | FG-600E-BDL-950-36 Next Generation Firewall | FG-200E-BDL-950-36 Next-Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 250 | 150 | 150 | 50 | N/A |
| Supported VPN Types | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP |
| Switch Ports | Yes | No | Yes | Yes | Yes |
| Threat Protection Throughput | 3 Gbps | 2 Gbps | 8 Gbps | 8 Gbps | N/A |
| Use Case | UTM | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM |
| Users Supported | Unlimited | N/A | Unlimited | Unlimited | N/A |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 4 Gbps | 1.2 Gbps | 7 Gbps | 4 Gbps | N/A |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 25 lbs | 20 lbs | 25 lbs | 20 lbs | N/A |
| Width | 17 inches | 17 inches | 17 inches | 17.3 inches | N/A |
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Questions & Answers
Q
What is the FortiGate-400E Next Day Delivery Premium RMA Service?
A
FortiGate-400E Next Day Delivery Premium RMA Service provides expedited replacement of faulty FortiGate-400E units with guaranteed next-business-day shipment, backed by 24x7 technical support.
Q
What does the 24x7 support requirement include?
A
The 24x7 support requirement ensures continuous access to Fortinet’s technical assistance team for RMA authorization, troubleshooting, and escalation at any time, day or night.
Q
How do I qualify for next-business-day delivery?
A
To qualify, register your FortiGate-400E under Premium RMA Service, submit a valid RMA request before the cut-off time, and confirm your shipping address is within covered regions.
Q
Which regions are covered by the next-day delivery service?
A
Next-day delivery is available in North America, Western Europe, Japan, Australia, and select major metropolitan areas subject to carrier availability.
Q
How do I initiate an RMA request for FortiGate-400E?
A
Log into the Fortinet Customer Service Portal, select your registered FortiGate-400E, click “Request RMA,” and follow the guided form to submit your claim.
Q
What is the typical turnaround time for a replacement unit?
A
Once approved, Fortinet dispatches a replacement FortiGate-400E unit for next-business-day delivery, typically arriving within 24 hours of shipment.
Q
Are there any additional fees for next-day delivery?
A
No extra fees apply beyond the Premium RMA Service contract; next-day shipping and handling are included in your annual service fee.
Q
How does the RMA service interact with my hardware warranty?
A
Premium RMA Service supplements your standard hardware warranty by expediting replacements but does not alter the original warranty’s terms or coverage period.
Q
Can I track the shipment of my replacement FortiGate-400E unit?
A
Yes; once the replacement ships, Fortinet provides a carrier tracking number via email for real-time delivery status updates.
Q
Does the Premium RMA Service cover both hardware and firmware issues?
A
Premium RMA Service covers hardware failures; firmware troubleshooting and updates remain part of your 24x7 technical support entitlement.
Q
What is the support response time under this service?
A
Fortinet guarantees a one-hour initial response for all logged RMA and technical support tickets under Premium RMA Service.
Q
How do I renew or extend my Premium RMA Service contract?
A
Contact your Fortinet reseller or Fortinet sales representative at least 30 days before expiration to receive a renewal quote and extend your service term seamlessly.
Q
Are there any prerequisites for activating Premium RMA Service?
A
Yes; you must have an active FortiCare contract, register your FortiGate-400E device, and agree to the 24x7 support terms.
Q
What documentation is required for an RMA submission?
A
Provide your device serial number, a detailed fault description, proof of purchase, and Fortinet support case number to expedite RMA approval.
Q
Which FortiGate models qualify for this Premium RMA Service?
A
This service specifically covers the FortiGate-400E platform; other models require separate Premium RMA Service contracts.
Q
How can I escalate an urgent RMA request?
A
Call Fortinet TAC immediately, reference your Premium RMA Service contract ID, and request an escalation to ensure next-hour response on critical cases.
Q
How do I verify the status of my Premium RMA Service?
A
Log in to the Fortinet Customer Service Portal, navigate to “Premium RMA Status,” and view real-time updates on active and completed RMAs.
