United States
Name:
FC-10-00240-247-02-DD
- Description:
- FortiGate-240D, 24x7 FortiCare Contract
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3 Year Extended Warranty
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Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-00240-247-02-DD Overview
FC-10-00240-247-02-DD is a hardware appliance designed for enterprise and branch office environments. It features a robust rack-mount architecture with a throughput capacity of up to 10 Gbps, offering multi-port configurations that include 8 LAN ports, 2 WAN ports, and SFP+ interfaces for high-speed fiber connectivity. The device is powered by an AC power supply with redundant support to ensure continuous operation even in critical network conditions.
FC-10-00240-247-02-DD supports a wide range of security services such as IPS, antivirus, web filtering, and VPN, making it ideal for unified threat management (UTM) applications. The appliance provides streamlined management via CLI, GUI, and REST API, and supports deployment use cases from small to enterprise-scale networks. Additionally, it is engineered for high availability with active-passive clustering options, ensuring scalability and resilient network security in dynamic IT environments.
What is the price of FC-10-00240-247-02-DD?
Pricing for FC-10-00240-247-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-00240-247-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-00240-247-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office |
| Use Case | UTM / VPN / Firewall |
| Firewall Layer Supported | Layer 3 / Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 5 Gbps |
| VPN Throughput | 3 Gbps |
| Supported Applications | 50 |
| Centralized Configuration & Reporting | Yes |
| Feature | Advanced threat protection, granular control |
| Concurrent Sessions | 500,000 |
| Maximum Concurrent Sessions | 1,000,000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 50,000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP+ |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | CLI / GUI / REST API |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 250 |
| Users Supported | Unlimited |
| Memory | 8 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP / NP Module |
| Form Factor | Rack-mount |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-00240-247-02-DD Next-Gen Firewall Appliance |
| Height | 1.75 inches |
| Width | 17.3 inches |
| Depth | 15 inches |
| Weight | 25 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 500,000 | 500,000 | 50000 | 1,000,000 | 500000 |
| Deployment Type | Enterprise | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 13 inches | 15 inches | 14 inches | 14 inches | 15.0 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP / NP Module | SFP | SFP | SFP |
| Feature | Cluster Capability | Advanced threat protection, granular control | Clustering, High Availability | High Availability Clustering | Integrated Threat Management |
| Firewall Layer Supported | Layer 7 | Layer 3 / Layer 7 | Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 |
| Firewall Policies Supported | 200 | 250 | 200 | 500 | 300 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 4 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | Rack-mount | 1 RU | Rack-mount | 1 RU |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 3.5 inches | 1.7 inches |
| High Availability | Active-Passive | Active-Passive | Active-Active | Active-Active | Active-Active |
| Integrated I/O | 4 | 4 | 4 | 8 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45 / SFP | RJ-45 / SFP / SFP+ | RJ-45 / SFP |
| IPS Throughput | 5 Gbps | 5 Gbps | 2 Gbps | 4 Gbps | 1.5 Gbps |
| LAN Ports | 4 LAN Ports | 8 LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in | Built-in / Syslog | Built-in / External / Syslog | Built-in | Built-in / Syslog / Cloud Logging |
| Management Options | CLI / GUI / Centralized / SNMP | CLI / GUI / REST API | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / REST API / SNMP |
| Maximum Concurrent Sessions | 1,000,000 | 1,000,000 | 100000 | 1,500,000 | 1000000 |
| Memory | 8 GB | 8 GB | 16 GB | 16 GB | 8 GB |
| New Sessions Per Second | 50,000 | 50,000 | 2000 | 50,000 | 50000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0501E-211-02-DD | FC-10-00240-247-02-DD Next-Gen Firewall Appliance | FC-10-00208-179-02-DD Next-Generation Firewall | FC-10-00281-284-02-DD Next-Generation Firewall | FG-400E-BDL-950-DD |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 2 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 25 | 50 | 10 | 150 | 150 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN / L2TP |
| Switch Ports | No | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 8 Gbps | 8 Gbps | 5 Gbps | 2 Gbps |
| Use Case | UTM | UTM / VPN / Firewall | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM |
| Users Supported | Unlimited | Unlimited | 50000 | N/A | Unlimited |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 7 Gbps | 3 Gbps | 1 Gbps | 3 Gbps | 3 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 25 lbs | 15 lbs | 25 lbs | 15 lbs |
| Width | 17.5 inches | 17.3 inches | 17 inches | 17.5 inches | 17.0 inches |
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Questions & Answers
Q
What is the FortiGate-240D appliance?
A
The FortiGate-240D is a mid-range next-generation firewall that delivers high-performance threat protection, SSL inspection and integration with Fortinet’s Security Fabric. It supports multi-gigabit throughput and a comprehensive set of security and networking features for enterprise branch and data center deployments.
Q
What are the key features of the FortiGate-240D?
A
Key features include up to 5.6 Gbps firewall throughput, 1.2 Gbps NGFW performance, IPS, application control, SSL/TLS inspection, VPN, and 18 x GE RJ45 plus 2 x SFP ports. It leverages Fortinet’s custom ASICs for low latency and high sessions per second.
Q
What does the 24x7 FortiCare Contract include?
A
The 24x7 FortiCare Contract provides around-the-clock technical support, software updates, threat signature downloads, advanced hardware replacement and online resources. It ensures continuous security effectiveness and minimal downtime with rapid access to Fortinet support engineers.
Q
How do I activate my 24x7 FortiCare Contract?
A
To activate, register your FortiGate-240D serial number on the Fortinet Support portal within 60 days of purchase. Once registered, assign the 24x7 FortiCare license to start receiving software updates, technical assistance and hardware replacement services.
Q
What are the benefits of 24x7 FortiCare support?
A
With 24x7 FortiCare support you gain uninterrupted access to expert technical assistance, proactive firmware and signature updates, priority incident handling and advanced hardware replacement options. This maximizes uptime and ensures your firewall is always current against emerging threats.
Q
Can I upgrade my FortiCare support level?
A
Yes. You can upgrade from 24x7 FortiCare to higher tiers such as FortiCare Premium or FortiCare Elite via the Fortinet Support portal or your authorized reseller. Upgrades unlock enhanced SLAs, proactive services and dedicated technical account management.
Q
How do I renew my FortiCare 24x7 Contract?
A
Renewal is available through your Fortinet partner, reseller or directly on the Fortinet Support portal. Initiate renewal before contract expiry to maintain continuous access to support, software updates and advanced hardware replacement services without service interruption.
Q
Does the FortiCare Contract include firmware and security updates?
A
Yes. The 24x7 FortiCare Contract grants unlimited access to all FortiOS firmware releases, security patch updates and threat intelligence signature databases. Regular updates ensure your FortiGate-240D is protected against the latest vulnerabilities and malware.
Q
How does FortiCare hardware replacement (RMA) work?
A
Under the 24x7 contract, hardware replacement can be next-business-day or advanced exchange depending on your region and service level. After RMA approval, Fortinet ships a replacement unit to you before receiving the faulty appliance, minimizing downtime.
Q
What is the standard hardware warranty for FortiGate-240D?
A
FortiGate-240D includes a one-year limited hardware warranty. Purchasing a 24x7 FortiCare Contract extends warranty coverage, adds advanced hardware replacement and provides ongoing access to firmware updates and technical support throughout the contract term.
Q
What throughput can I expect from FortiGate-240D?
A
The FortiGate-240D delivers up to 5.6 Gbps of firewall throughput, 2.5 Gbps IPS performance and 1.2 Gbps Next-Generation Firewall (NGFW) throughput. Actual performance varies by configuration, traffic mix and enabled security features.
Q
How many ports does the FortiGate-240D have?
A
FortiGate-240D offers 18 x 10/100/1000 RJ45 ports and 2 x GE SFP slots. This port density supports versatile network segmentation, high-speed uplinks and scalable connectivity for enterprise branch or data center environments.
Q
Is the FortiGate-240D suitable for small and medium businesses?
A
Yes. The FortiGate-240D’s mid-range performance, comprehensive security feature set and cost-effective licensing make it ideal for SMBs seeking enterprise-grade threat protection, SSL inspection and scalable connectivity in a single appliance.
Q
How does the FortiGate-240D enhance network security?
A
FortiGate-240D secures networks with multi-layer threat protection including intrusion prevention, web filtering, application control, anti-malware and SSL/TLS inspection. Integrated AI-powered FortiGuard services deliver real-time threat intelligence and automated response.
Q
Can I manage FortiGate-240D centrally with FortiManager or FortiCloud?
A
Yes. FortiGate-240D integrates with FortiManager for centralized on-premise configuration, monitoring and analytics. It also supports FortiCloud for secure cloud-based management, log retention and reporting without additional infrastructure.
Q
What are the support response times under the 24x7 FortiCare SLA?
A
24x7 FortiCare offers guaranteed response times: critical cases (P1) receive initial response in 15 minutes, high (P2) in 30 minutes and medium/low (P3/P4) within 4 hours. SLA metrics vary by region and contract tier.
