United States
Name:
FC-10-0501E-311-02-DD
- Description:
- FortiGate-501E, 8x5 FortiCare Contract
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0501E-311-02-DD Overview
FC-10-0501E-311-02-DD is a high-performance rack-mounted firewall appliance engineered for enterprise and branch office environments. It offers robust throughput capabilities, featuring up to 10 Gbps of firewall throughput and an array of port configurations including RJ-45 and SFP ports for flexible LAN/WAN connectivity. The device is built with a redundant AC power supply, ensuring continuous operation and enhanced reliability while delivering multiple integrated security services such as IPS, antivirus, web filtering, and VPN for complete threat protection.
FC-10-0501E-311-02-DD is designed to support centralized management with CLI, GUI, and built-in reporting functionalities to streamline deployment and configuration in complex networks. Its architecture not only meets the demanding scalability and high availability requirements of enterprise setups but also supports clustering via active-passive configurations. This appliance is ideally suited for environments that require secure access, UTM, and advanced threat protection without compromising on speed or reliability.
What is the price of FC-10-0501E-311-02-DD?
Pricing for FC-10-0501E-311-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0501E-311-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0501E-311-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 7 Gbps |
| VPN Throughput | 6 Gbps |
| Supported Applications | 50 |
| Centralized Configuration & Reporting | Built-in |
| Feature | Advanced Threat Protection |
| Concurrent Sessions | 500000 |
| Maximum Concurrent Sessions | 1000000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 25000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 4 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | CLI / GUI / Centralized |
| Logging & Monitoring | Built-in |
| Firewall Policies Supported | 1000 |
| Users Supported | 10000 |
| Memory | 8 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0501E-311-02-DD Next-Generation Firewall |
| Height | 1.75 inches |
| Width | 17 inches |
| Depth | 14 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Built-in | Yes | CLI / GUI / REST API |
| Concurrent Sessions | 500000 | 500000 | 500000 | 500K | 500,000 |
| Deployment Type | Enterprise / Branch Office | Enterprise / Data Center / Branch Office | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office / Cloud |
| Depth | 12 inches | 16 inches | 14 inches | 15 inches | 18.3 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Advanced threat protection, deep packet inspection, and application control | Deep Packet Inspection | Advanced Threat Protection | Advanced threat detection | High Availability, Clustering, Scalable Performance |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 |
| Firewall Policies Supported | 200 | 100 | 1000 | 2000 | 2000 |
| Firewall Throughput | 4 Gbps | 10 Gbps | 10 Gbps | 9.5 Gbps | 20 Gbps |
| Flash Storage | 128 GB | 64 GB | 128 GB | 128 GB | 64 GB |
| Form Factor | 1 RU | Rack-mount | 1 RU | 1 RU | 1 RU |
| Height | 1.75 inches | 1.5 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| High Availability | Active-Passive | Active-Active | Active-Passive | Active-Passive | Active-Active |
| Integrated I/O | 4 | 8 | 4 | 8 | 4 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45 / SFP |
| IPS Throughput | 2 Gbps | 6 Gbps | 7 Gbps | 6 Gbps | 10 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in | Built-in / External / Cloud Logging | Built-in / Syslog / Cloud Logging |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized | CLI / GUI / Centralized | CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Maximum Concurrent Sessions | 1000000 | 1000000 | 1000000 | 1M | 1,000,000 |
| Memory | 8 GB | 8 GB | 8 GB | 8 GB | 8 GB |
| New Sessions Per Second | 20000 | 20000 | 25000 | 40K | 30,000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0400E-928-02-DD Next-Generation Firewall | FC-10-00603-100-02-DD Enterprise Firewall | FC-10-0501E-311-02-DD Next-Generation Firewall | FG-101E-BDL-950-60 Next-Generation Firewall Appliance | FG-401E Next-Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 120 | 50 | 50 | 50 | 10 |
| Supported VPN Types | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP / PPTP / GRE |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 3 Gbps | 5 Gbps | 8 Gbps | 7.8 Gbps | 15 Gbps |
| Use Case | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM |
| Users Supported | 1000 | 1000 | 10000 | Unlimited | 5000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 3 Gbps | 8 Gbps | 6 Gbps | 6 Gbps | 5 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 15 lbs | 15 lbs | 15 lbs | 20 lbs |
| Width | 17.5 inches | 17 inches | 17 inches | 17 inches | 17.2 inches |
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Questions & Answers
Q
What is the 8x5 FortiCare Contract for FortiGate-501E?
A
The 8x5 FortiCare Contract for FortiGate-501E provides Monday–Friday, 8-hour-per-day access to Fortinet’s Technical Assistance Center (TAC), firmware updates, and hardware replacement services.
Q
What support hours are covered by an 8x5 FortiCare Contract?
A
An 8x5 FortiCare Contract covers eight business hours per day, Monday through Friday, excluding public holidays, for technical support and RMA services.
Q
How do I activate my 8x5 FortiCare Contract for FortiGate-501E?
A
To activate, register your FortiGate-501E serial number at support.fortinet.com, select the 8x5 FortiCare SKU, complete the purchase, and verify activation via email confirmation.
Q
What issues are covered under the 8x5 FortiCare Contract?
A
The contract covers hardware failure repairs, Advanced Hardware Replacement, FortiOS firmware upgrades, security patches, and remote technical support from Fortinet TAC.
Q
What response time can I expect under the 8x5 FortiCare Contract?
A
Fortinet guarantees an initial TAC response within eight business hours for critical issues, with lower-severity cases addressed in subsequent business days.
Q
Can I upgrade from 8x5 to 24x7 FortiCare support?
A
Yes. You can upgrade by purchasing a 24x7 FortiCare Contract through your Fortinet partner or the Fortinet Support portal to extend coverage to nights and weekends.
Q
How do I renew my 8x5 FortiCare Contract for FortiGate-501E?
A
Renewal is completed online via support.fortinet.com or through your Fortinet reseller before contract expiration, ensuring uninterrupted support services.
Q
Are hardware repairs and replacements included in the 8x5 Contract?
A
Yes. The contract includes Advanced Hardware Replacement, shipping a replacement unit to your site within agreed SLA timeframes at no additional cost.
Q
What firmware and software updates are provided under FortiCare?
A
You receive all FortiOS firmware releases, security patches, and minor software updates for the FortiGate-501E at no extra charge during the contract term.
Q
Is remote technical support included with my 8x5 FortiCare Contract?
A
Yes. You have unlimited remote access to Fortinet TAC engineers by phone, email, or support portal during contracted business hours.
Q
How does an 8x5 FortiCare Contract improve my network security?
A
By ensuring timely firmware updates, expert threat analysis, and fast hardware replacement, FortiCare reduces downtime and keeps your FortiGate-501E defenses current.
Q
What service level agreements (SLAs) does the 8x5 Contract guarantee?
A
SLAs include an eight-hour TAC response for critical cases, next-business-day hardware replacement, and guaranteed access to firmware upgrades and patches.
Q
How do I submit a support ticket under my FortiCare Contract?
A
Log in to support.fortinet.com, click 'Create a Ticket,' provide your device serial number, issue details, and submit for TAC escalation.
Q
Does the 8x5 FortiCare Contract include access to the Fortinet Support Portal?
A
Yes. All FortiCare contracts grant full access to the Fortinet Support Portal for knowledge base articles, downloads, and ticket management.
Q
Can I extend 8x5 FortiCare coverage to additional FortiGate devices?
A
Yes. Purchase separate 8x5 FortiCare Contracts for each FortiGate unit via your Fortinet reseller or the online support portal.
Q
What are the key benefits of choosing an 8x5 FortiCare Contract?
A
Key benefits include prioritized TAC support during business hours, timely hardware replacement, continuous firmware updates, and reduced operational risk.
