United States
Name:
FC-10-0501E-211-02-DD
- Description:
- FortiGate-501E, 4-Hour Hardware Delivery Premium RMA Service (requires 24x7 support)
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0501E-211-02-DD Overview
FC-10-0501E-211-02-DD is a hardware firewall appliance engineered as a rack-mounted solution with a 10 Gbps firewall throughput and a versatile port configuration including LAN, WAN, and SFP interfaces. It comes equipped with an AC power supply supporting redundancy to ensure continuous operation while delivering comprehensive security services such as IPS, antivirus, web filtering, and VPN for robust network protection.
FC-10-0501E-211-02-DD is optimized for both enterprise and branch office environments, offering scalable centralized management and deployment options via CLI, GUI, and SNMP for efficient configuration and reporting. With high availability in an active-passive cluster setup, this device is ideally suited for demanding UTM use cases, ensuring reliable secure access and segmentation without compromising performance.
What is the price of FC-10-0501E-211-02-DD?
Pricing for FC-10-0501E-211-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0501E-211-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0501E-211-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise |
| Use Case | UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 5 Gbps |
| VPN Throughput | 7 Gbps |
| Supported Applications | 25 |
| Centralized Configuration & Reporting | Yes |
| Feature | Cluster Capability |
| Concurrent Sessions | 500,000 |
| Maximum Concurrent Sessions | 1,000,000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 50,000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 4 LAN Ports |
| Switch Ports | No |
| POE Ports | No |
| Management Options | CLI / GUI / Centralized / SNMP |
| Logging & Monitoring | Built-in |
| Firewall Policies Supported | 200 |
| Users Supported | Unlimited |
| Memory | 8 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0501E-211-02-DD |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 13 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 500,000 | 2000000 | 500,000 | 500000 | 500,000 |
| Deployment Type | Enterprise | Enterprise / Branch Office / Cloud | Enterprise / Data Center | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 13 inches | 15 inches | 15 inches | 18 in | 11.2 |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Cluster Capability | Deep Packet Inspection, SSL Decryption | Deep Packet Inspection, Advanced Threat Protection | Deep Packet Inspection, Advanced Threat Protection | Next-Generation Firewall with UTM capabilities |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 |
| Firewall Policies Supported | 200 | 500 | 200 | 250 | 500 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 5 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 64 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | 1 RU | Rack-mount |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 in | 1.75 |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 4 | 4 | 4 | 8 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 5 Gbps | 6 Gbps | 5 Gbps | 6 Gbps | 2 Gbps |
| LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports |
| Logging & Monitoring | Built-in | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog |
| Management Options | CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / SNMP | CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / REST API / SNMP |
| Maximum Concurrent Sessions | 1,000,000 | 2500000 | 1,000,000 | 1000000 | 1,000,000 |
| Memory | 8 GB | 16 GB | 8 GB | 16 GB | 8 GB |
| New Sessions Per Second | 50,000 | 25000 | 20,000 | 15000 | 50,000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0501E-211-02-DD | FC-10-00143-212-02-DD Next-Gen Firewall Appliance | FC-10-FG1HF-179-02-DD | FG-501E-BDL-950-12 | FG-600D Next-Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 25 | 50 | 150 | 250 | 20 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | No | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 8 Gbps | 8 Gbps | 8 Gbps | 3 Gbps |
| Use Case | UTM | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM |
| Users Supported | Unlimited | Unlimited | 10,000 | 5000 | 10,000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 7 Gbps | 4 Gbps | 7 Gbps | 5 Gbps | 4 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 25 lbs | 25 lbs | 25 lbs | 15 lbs |
| Width | 17.5 inches | 17.5 inches | 17.5 inches | 17 in | 17.3 |
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Questions & Answers
Q
What is the FortiGate-501E 4-Hour Hardware Delivery Premium RMA Service?
A
The FortiGate-501E 4-Hour Hardware Delivery Premium RMA Service (SKU: FC-10-0501E-211-02-DD) guarantees replacement FortiGate-501E hardware within four hours of RMA approval, backed by 24×7 technical support.
Q
What does SKU FC-10-0501E-211-02-DD include?
A
The SKU FC-10-0501E-211-02-DD includes a four-hour expedited parts shipment for FortiGate-501E hardware replacements and around-the-clock professional support coverage.
Q
Who is eligible for the 4-Hour Hardware Delivery Premium RMA Service?
A
All customers with an active FortiCare contract for FortiGate-501E can purchase this Premium RMA add-on, provided they meet 24×7 support requirements.
Q
What are the 24×7 support requirements?
A
You must maintain an active FortiCare 24×7 support contract for FortiGate-501E to qualify for the four-hour hardware delivery SLA.
Q
What is the SLA for RMA replacement under this service?
A
Once an RMA is authorized, replacement hardware ships within four hours, with delivery verified by carrier tracking and Fortinet support.
Q
How do I register for the Premium RMA Service?
A
Contact your Fortinet reseller or Fortinet Support to add SKU FC-10-0501E-211-02-DD to your existing FortiCare contract and complete purchase.
Q
How do I initiate an RMA request?
A
Log into the Fortinet Support portal, open a case for hardware failure, and request Premium RMA. A support engineer will validate and authorize the four-hour shipment.
Q
Which regions are covered by four-hour hardware delivery?
A
The service covers major metropolitan areas worldwide where Fortinet has regional depot locations and carrier partners.
Q
How long does it take to activate the Premium RMA Service?
A
Activation occurs within 24 hours of purchase confirmation and updates to your Fortinet Support portal account.
Q
Can I renew the Premium RMA Service?
A
Yes. You can renew SKU FC-10-0501E-211-02-DD annually through your Fortinet reseller or the Fortinet Support portal.
Q
What is the cost of the four-hour delivery service?
A
Pricing varies by region and contract term; contact your Fortinet reseller for a formal quote tailored to your deployment.
Q
What happens if hardware is not delivered within four hours?
A
Fortinet will waive applicable service fees for that incident and escalate your case with priority support until resolution.
Q
Is on-site installation included in this service?
A
No. The service covers expedited hardware shipment only; on-site installation is available as a separate FortiCare professional service.
Q
Does this service cover all FortiGate-501E hardware faults?
A
Yes. Any qualifying factory-defect or operational hardware failure under the FortiCare policy is covered by the Premium RMA SLA.
Q
How do I upgrade from standard RMA to Premium RMA?
A
Purchase SKU FC-10-0501E-211-02-DD and apply it to your active FortiCare contract; your support portal will reflect the upgraded SLA.
Q
How can I track my RMA shipment?
A
After RMA authorization, Fortinet provides carrier tracking details via email and in your Fortinet Support portal case.
