United States
Name:
FC-10-00143-212-02-DD
- Description:
- FortiGate-140E-POE, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-00143-212-02-DD Overview
FC-10-00143-212-02-DD is a high-performance, rack-mounted hardware appliance delivering up to 10 Gbps firewall throughput with dual WAN and eight LAN ports along with SFP connectivity. It is engineered with a redundant AC power supply, ensuring continuous operations and optimized for advanced security services such as IPS, antivirus, web filtering, and VPN.
FC-10-00143-212-02-DD supports deployment in enterprise, branch, and cloud environments through centralized management interfaces (Cloud, CLI, GUI, SNMP) and is built to scale with high availability via active-passive clustering options. Its robust design incorporates deep packet inspection, low latency session handling, and a comprehensive feature set tailored for secure access, segmentation, and UTM use cases.
What is the price of FC-10-00143-212-02-DD?
Pricing for FC-10-00143-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-00143-212-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-00143-212-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office / Cloud |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 6 Gbps |
| VPN Throughput | 4 Gbps |
| Supported Applications | 50 |
| Centralized Configuration & Reporting | Yes |
| Feature | Deep Packet Inspection, SSL Decryption |
| Concurrent Sessions | 2000000 |
| Maximum Concurrent Sessions | 2500000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 25000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 500 |
| Users Supported | Unlimited |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-00143-212-02-DD Next-Gen Firewall Appliance |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 15 inches |
| Weight | 25 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Centralized Management Supported | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 500000 | 2000000 | 500,000 | 500000 | 250000 |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office / Cloud | Enterprise | Small Business / Enterprise / Branch Office | Enterprise |
| Depth | 15.7 inches | 15 inches | 14 inches | 15 | 16 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Advanced Threat Protection | Deep Packet Inspection, SSL Decryption | Advanced threat protection & deep packet inspection | Next-Generation Firewall Features | Integrated Threat Management |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 1024 | 500 | 150 | 250 | 200 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 4 Gbps | 10 Gbps | 4 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 32 GB |
| Form Factor | 1 RU | 1 RU | Rack-mount | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 | 1 inches |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 8 | 4 | 8 | 16 | 8 |
| Interfaces | RJ-45 / SFP / SFP+ | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 6 Gbps | 6 Gbps | 2 Gbps | 6 Gbps | 2 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog | Built-in | Built-in |
| Management Options | CLI / GUI / SNMP | Cloud / CLI / GUI / SNMP | CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / SNMP |
| Maximum Concurrent Sessions | 1000000 | 2500000 | 1,000,000 | 1000000 | 300000 |
| Memory | 16 GB | 16 GB | 8 GB | 16 GB | 8 GB |
| New Sessions Per Second | 20000 | 25000 | 25,000 | 20000 | 4000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FG-600E-BDL-980-DD Next-Generation Firewall Appliance | FC-10-00143-212-02-DD Next-Gen Firewall Appliance | FG-240D-BDL Next Generation Firewall | FC-10-00603-928-02-DD | FC-10-00143-210-02-DD |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 256 | 50 | 100 | 150 | 50 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 8 Gbps | 3 Gbps | 8 Gbps | 3 Gbps |
| Use Case | UTM | VPN / Secure Access / UTM | UTM | UTM | UTM |
| Users Supported | Unlimited | Unlimited | N/A | 5000 | 1000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 5 Gbps | 4 Gbps | 1 Gbps | 9 Gbps | 1.5 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 25 lbs | 25 lbs | 15 lbs | 22 lbs | 15 lbs |
| Width | 17.6 inches | 17.5 inches | 17.5 inches | 17 | 17 inches |
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Questions & Answers
Q
What does the FortiGate-140E-POE Premium RMA Service include?
A
The Premium RMA Service includes 24x7 technical support, a 4-hour hardware replacement SLA, and onsite engineer dispatch for your FortiGate-140E-POE appliance.
Q
How do I initiate a Premium RMA hardware replacement for my FortiGate-140E-POE?
A
Contact Fortinet 24x7 support, provide your device serial number and service contract ID, and open a high-priority RMA ticket to start the replacement process.
Q
What does the 4-hour hardware response guarantee mean?
A
It guarantees a certified engineer on-site with replacement hardware within four hours of RMA ticket acceptance to minimize downtime.
Q
Is 24x7 support mandatory for Premium RMA Service?
A
Yes. Continuous 24x7 Fortinet support is required to maintain eligibility for the Premium RMA Service.
Q
Who performs the onsite hardware replacement?
A
Fortinet-certified onsite engineers handle hardware diagnostics and replacement for your FortiGate-140E-POE device.
Q
Are spare parts and shipping costs covered?
A
Yes. All required replacement parts and shipping expenses are fully covered under the Premium RMA Service.
Q
What is the typical service contract duration?
A
Standard contracts run for 12 months, with options to renew or extend before the expiration date.
Q
Can I renew or extend my Premium RMA Service?
A
Yes. You can renew or extend the service contract through your Fortinet reseller or via the Fortinet Support Portal.
Q
What are the SLA response times for support queries?
A
All queries receive an initial response within 30 minutes, with hardware dispatch guaranteed within four hours.
Q
How can I escalate a critical hardware issue?
A
Use the dedicated premium support hotline and reference your service contract ID to escalate critical hardware issues immediately.
Q
Does the service cover power-over-Ethernet (PoE) failures?
A
Yes. Any hardware faults affecting PoE ports on the FortiGate-140E-POE are fully covered under the Premium RMA Service.
Q
How do I check my service contract status online?
A
Log into the Fortinet Support Portal, navigate to 'Contracts & Services,' and view your FortiGate-140E-POE RMA contract details.
Q
Can I upgrade from Standard to Premium RMA Service?
A
Yes. Upgrades are available at any time through your Fortinet account manager or authorized reseller.
Q
Are travel time and onsite labor included?
A
Yes. Onsite labor and travel time for the engineer are fully included in the Premium RMA Service.
Q
What should I prepare before the engineer arrives?
A
Ensure secure site access, power availability, and have relevant device documentation and serial numbers on hand.
