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FC-10-0400E-284-02-DD
- Description:
- FortiGate-400E, ASE FortiCare (24x7 plus Advanced Services Ticket Handling)
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3 Year Extended Warranty
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Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0400E-284-02-DD Overview
FC-10-0400E-284-02-DD is a high-performance rack-mount firewall appliance engineered for enterprise and branch office deployments, delivering robust throughput capacity and advanced security services. It comes configured with multiple LAN and WAN/SFP+ ports to ensure comprehensive networking connectivity and offers integrated IPS, antivirus, web filtering, and VPN capabilities, designed to secure data flows in demanding environments.
FC-10-0400E-284-02-DD supports scalable management solutions through intuitive CLI, GUI, and centralized cloud-based configuration and reporting, meeting the needs of SMB, enterprise, and cloud deployments. The appliance provides a redundant AC power supply with active-passive high availability to ensure uninterrupted operations and is ideally suited for secure network segmentation and VPN-based remote access use cases.
What is the price of FC-10-0400E-284-02-DD?
Pricing for FC-10-0400E-284-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0400E-284-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0400E-284-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office / Cloud |
| Use Case | VPN / Secure Access / Segmentation / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 6 Gbps |
| VPN Throughput | 5 Gbps |
| Supported Applications | 150 |
| Centralized Configuration & Reporting | Yes |
| Feature | High Performance, Scalability, Redundancy |
| Concurrent Sessions | 1000000 |
| Maximum Concurrent Sessions | 1500000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 30000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP+ |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | No |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 1000 |
| Users Supported | Unlimited |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0400E-284-02-DD Next-Generation Firewall |
| Height | 1.75 |
| Width | 17.5 |
| Depth | 20 |
| Weight | 15 |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 500000 | 1000000 | 500000 | 500,000 | 500,000 |
| Deployment Type | Enterprise | Enterprise / Branch Office / Cloud | Small Business / Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 12 inches | 20 | 15 | 12 inches | 11.2 |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Next-Generation Firewall | High Performance, Scalability, Redundancy | Next-Generation Firewall Features | Advanced Threat Protection, Deep Packet Inspection | Next-Generation Firewall with UTM capabilities |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 250 | 1000 | 250 | 1000 | 500 |
| Firewall Throughput | 5 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 5 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 64 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | 1 RU | Rack-mount |
| Height | 1.75 inches | 1.75 | 1.75 | 1 inch | 1.75 |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 8 | 8 | 16 | 8 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 2 Gbps | 6 Gbps | 6 Gbps | 6 Gbps | 2 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in | Built-in / Syslog / Cloud Logging | Built-in / Syslog |
| Management Options | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / REST API / SNMP |
| Maximum Concurrent Sessions | 1000000 | 1500000 | 1000000 | 1,000,000 | 1,000,000 |
| Memory | 16 GB | 16 GB | 16 GB | 16 GB | 8 GB |
| New Sessions Per Second | 20000 | 30000 | 20000 | 30,000 | 50,000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FG-600E-BDL-988-DD Next-Generation Firewall | FC-10-0400E-284-02-DD Next-Generation Firewall | FC-10-00603-928-02-DD | FC-10-F6H1E-284-02-DD Next-Generation Firewall | FG-600D Next-Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 20 | 150 | 150 | 128 | 20 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | No | Yes | Yes | Yes |
| Threat Protection Throughput | 2 Gbps | 8 Gbps | 8 Gbps | 8 Gbps | 3 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM |
| Users Supported | N/A | Unlimited | 5000 | Unlimited | 10,000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 1 Gbps | 5 Gbps | 9 Gbps | 7 Gbps | 4 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 15 | 22 lbs | 20 lbs | 15 lbs |
| Width | 17 inches | 17.5 | 17 | 17 inches | 17.3 |
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Questions & Answers
Q
What is the FortiGate-400E firewall appliance?
A
The FortiGate-400E is a high-performance enterprise firewall delivering up to 36 Gbps of firewall throughput, integrated threat protection, and secure SD-WAN capabilities for large campus and data center deployments.
Q
What security features does the FortiGate-400E support?
A
It offers next-generation firewall (NGFW), intrusion prevention system (IPS), antivirus, web filtering, application control, SSL inspection, and advanced threat protection in a single appliance.
Q
What performance can I expect from the FortiGate-400E?
A
The unit delivers up to 36 Gbps firewall throughput, 8.5 Gbps IPS, 17 Gbps NGFW performance, and 10 Gbps SSL inspection, ensuring low-latency, high-availability security for demanding environments.
Q
What is ASE FortiCare 24x7 plus Advanced Services Ticket Handling?
A
ASE FortiCare 24x7 provides around-the-clock technical support and firmware updates, while Advanced Services Ticket Handling ensures prioritized escalation and dedicated expert assistance for complex issues.
Q
How does 24x7 technical support benefit my organization?
A
24x7 support ensures immediate response to critical incidents, minimizing downtime, protecting business continuity, and maintaining optimal security posture at all times.
Q
What are Advanced Services Ticket Handling privileges?
A
Advanced Services Ticket Handling offers SLA-backed incident resolution, direct access to senior Fortinet engineers, and proactive guidance for advanced configuration and complex troubleshooting.
Q
How do I activate my FortiCare subscription for FortiGate-400E?
A
Log into the Fortinet Support portal, navigate to License Management, enter your FortiGate serial number, select the FortiCare bundle, and follow the activation prompts.
Q
Can I manage the FortiGate-400E centrally?
A
Yes, you can use FortiManager to centrally configure, monitor, and push policies across multiple FortiGate-400E appliances for consistent security operations.
Q
How often are security updates available?
A
FortiCare subscribers receive continuous security signature updates, firmware releases, and threat intelligence feeds multiple times per day to protect against the latest threats.
Q
What is the warranty coverage for FortiGate-400E?
A
The appliance includes a one-year hardware warranty covering defects and replacement parts, extendable through FortiCare renewal or upgrade options.
Q
How do I renew or upgrade my FortiCare subscription?
A
Renew or upgrade via the Fortinet Support portal or authorized reseller by selecting your serial number and choosing extended 24x7 or Advanced Services options.
Q
Can FortiGate-400E integrate with third-party tools?
A
Yes, it supports RESTful APIs, syslog, SNMP, and integration with SIEM, SOC platforms, and orchestration tools for seamless security ecosystem collaboration.
Q
What deployment scenarios suit the FortiGate-400E?
A
Ideal for data centers, large campus networks, MSSP environments, and high-speed internet edges requiring scalable, low-latency threat protection and SD-WAN.
Q
What licensing options are available for FortiGate-400E?
A
Licenses include FortiGuard security services (NGFW, IPS, ATP), SD-WAN, FortiCare support, plus optional modules for analytics, sandboxing, and managed services.
Q
How does FortiGate-400E improve ROI?
A
By consolidating multiple security functions on a single platform, reducing hardware costs, streamlining management, and lowering operational overhead through automation.
Q
What distinguishes the FortiGate-400E from previous models?
A
Compared to prior series, it offers twice the throughput, enhanced NP7 ASIC acceleration, deeper SSL inspection capacity, and broader SD-WAN capabilities for modern networks.
