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FC-10-0400E-247-02-DD
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FortiGate-400E, 24x7 FortiCare Contract
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Name:
FC-10-0400E-247-02-DD
- Description:
- FortiGate-400E, 24x7 FortiCare Contract
- Rating:
Added to cart 28 times recently
- Availability:
2 In stock - Ready to Ship
- Brand:
- Fortinet
- Condition:
Certified Refurbished
Professionally inspected, bench-tested, and firmware-verified, with configurations wiped. Restored to full working order and backed by our warranty.
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FC-10-0400E-247-02-DD Overview
FC-10-0400E-247-02-DD is a high-performance, rack-mounted hardware appliance designed for enterprise and branch office deployments. It delivers industry-leading firewall throughput while offering a robust port configuration that includes 8 LAN ports, 2 WAN ports, and integrated SFP/combo ports, ensuring secure and flexible connectivity across diverse network environments.
FC-10-0400E-247-02-DD features an advanced security suite encompassing IPS, antivirus, web filtering, application control, and VPN services. With an AC power supply supporting redundant configurations and options for high availability in active-passive clustering, this device meets the rigorous requirements of centralized management, scalable performance, and secure network segmentation for modern IT infrastructures.
FC-10-0400E-247-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-0400E-247-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Middle-Range Series series or explore all Fortinet products.
FC-10-0400E-247-02-DD Specifications
- Product Type
- Firewall Appliance
- Brand
- Fortinet
- Architecture
- Rack-mount
- Deployment Type
- Enterprise / Branch Office
- Use Case
- VPN / Secure Access / UTM
- Firewall Layer Supported
- Layer 3 / Layer 4 / Layer 7
- Power Source
- AC Power Supply
- Redundant Power Supply Supported
- Yes
- Firewall Throughput
- 10 Gbps
- Threat Protection Throughput
- 8 Gbps
- IPS Throughput
- 2 Gbps
- VPN Throughput
- 4 Gbps
- Supported Applications
- 250
- Centralized Configuration & Reporting
- Yes
- Feature
- Next-Generation Firewall
- Concurrent Sessions
- 1000000
- Maximum Concurrent Sessions
- 1500000
- Users/Nodes
- Unlimited
- Integrated I/O
- 4
- New Sessions Per Second
- 25000
- Supported VPN Types
- IPSec / SSL VPN
- Routing Protocols Supported
- OSPF / BGP / RIP / Static Routing
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / VPN
- High Availability
- Active-Passive
- Interfaces
- RJ-45 / SFP / Combo Ports
- WAN Ports
- 2 WAN
- LAN Ports
- 8 LAN Ports
- Switch Ports
- Yes
- POE Ports
- No
- Management Options
- Cloud / CLI / GUI / SNMP
- Logging & Monitoring
- Built-in / Syslog
- Firewall Policies Supported
- 300
- Users Supported
- 5000
- Memory
- 8 GB
- Flash Storage
- 64 GB
- Expansion Slots
- SFP
- Form Factor
- 1 RU
- Rack Units
- 1 RU
- Device Type
- NGFW
- Product Name
- FC-10-0400E-247-02-DD
- Height
- 1.75 inches
- Width
- 17.3 inches
- Depth
- 17 inches
- Weight
- 15 lbs
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Product Comparison Table 
| FC-10-0400E-247-02-DD |  FC-10-00143-928-02-DD |  FG-200E-BDL-950-12 |  FC-10-00603-112-02-DD |  FC-10-00143-950-02-DD | |
|---|---|---|---|---|---|
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 1000000 | 200000 | 1,000,000 | 500000 | 500000 |
| Deployment Type | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 17 inches | 18 inches | 15 inches | 16.5 in | 14 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Next-Generation Firewall | Advanced threat protection | Advanced Threat Protection, High Availability, Scalability | Advanced Threat Prevention | Advanced threat protection |
| Firewall Layer Supported | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 300 | 200 | 150 | 200 | 200 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 64 GB | 128 GB SSD | 128 GB SSD | 128 GB | 64 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 in | 1.75 inches |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| IPS Throughput | 2 Gbps | 3 Gbps | 1.5 Gbps | 4 Gbps | 5 Gbps |
| Integrated I/O | 4 | 8 | 8 | 4 | 4 |
| Interfaces | RJ-45 / SFP / Combo Ports | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in | Built-in / Syslog / Cloud Logging | Built-in / Syslog |
| Management Options | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized |
| Maximum Concurrent Sessions | 1500000 | 500000 | 1,200,000 | 1000000 | 1000000 |
| Memory | 8 GB | 16 GB | 8 GB | 8 GB | 8 GB |
| New Sessions Per Second | 25000 | 50000 | 50,000 | 15000 | 25000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0400E-247-02-DD | FC-10-00143-928-02-DD Next-Generation Firewall | FG-200E-BDL-950-12 | FC-10-00603-112-02-DD NextGen Firewall | FC-10-00143-950-02-DD Next-Gen Firewall Appliance |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 250 | 50 | 5 | 250 | 150 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | No | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 5 Gbps | 2 Gbps | 6 Gbps | 5 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | UTM / Secure Access / VPN | VPN / Secure Access / Segmentation / UTM |
| Users Supported | 5000 | Unlimited | Unlimited | 5000 | 5000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 4 Gbps | 2 Gbps | 8 Gbps | 8 Gbps | 7 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 15 lbs | 15 lbs | 18 lbs | 25 lbs |
| Width | 17.3 inches | 17 inches | 17 inches | 17.3 in | 17 inches |
Compliance & Warranty
100% Genuine Product Guarantee
Every unit is authentic, sourced through trusted and authorised channels, and serial-verified on request. Genuine networking and IT hardware, guaranteed, or your money back.
Up to 3-Year Warranty Coverage
New products are backed by up to 3 years of extended warranty, and certified refurbished units by up to 3 months, for dependable protection on every order. Coverage is clear, honoured in full, and confirmed on each product page.
Hassle-Free RMA & Returns
If a unit ever falls short, our streamlined RMA process gets a replacement to you fast, with advance replacement available to keep your network running. No jargon, no runaround.
Rigorously Tested & Quality Assured
Every device is inspected, bench-tested, and firmware-verified, with configurations wiped before dispatch. Additional testing can be arranged to confirm full working condition on request.
Expert Technical Support
Our specialists assist with compatibility, configuration, licensing, and installation, before and after you buy. Real hardware expertise, whenever you need it.
Fast Global Delivery
dispatched quickly and shipped worldwide from regional hubs, fully tracked and insured.
Reviews & Ratings
E
Edwin Parker
5
24x7 FortiCare support handled issues quickly.
R
Raymond Fox
5
Knowledgeable engineers and fast response.
C
Clive Morgan
5
Improved uptime with proactive assistance.
J
Julian Cox
4
Professional enterprise support experience.
V
Victor James
4
Reliable support contract for core firewalls.
Questions & Answers
What is the FortiGate-400E 24x7 FortiCare Contract?
The 24x7 FortiCare Contract for FortiGate-400E provides around-the-clock access to expert technical support, firmware updates, and expedited hardware replacement to ensure continuous network protection.
What features are included in the 24x7 FortiCare support for FortiGate-400E?
The contract includes 24x7 global technical assistance, firmware and signature updates, advanced hardware replacement, and access to the Fortinet Customer Service & Support portal.
How does hardware replacement work under the FortiCare Contract?
Under the 24x7 FortiCare Contract, failed FortiGate-400E units are replaced next business day or faster depending on your service level agreement (SLA).
What is the guaranteed response time for support requests?
FortiCare 24x7 guarantees initial response times as low as 15 minutes for critical cases and within one hour for high-severity issues.
Does the FortiCare Contract include firmware and signature updates?
Yes. The 24x7 FortiCare Contract provides automatic access to the latest FortiOS firmware, antivirus, IPS and application-control signature updates.
How do I activate my FortiGate-400E 24x7 FortiCare Contract?
Log in to the Fortinet Support portal, register your FortiGate-400E serial number, and apply the contract code provided at purchase to complete activation.
Can I renew my FortiGate-400E 24x7 FortiCare Contract?
Yes. You can renew your FortiCare 24x7 Contract at any time before expiration to maintain uninterrupted support and updates.
What support channels are available with the 24x7 FortiCare Contract?
The contract offers 24x7 phone, email, and live-chat support through the Fortinet Customer Service & Support portal worldwide.
Is on-site support included in the FortiGate-400E FortiCare Contract?
On-site support is not included by default; hardware replacement is handled via depot swap. On-site options are available as a separate service add-on.
How many support cases can I open under the 24x7 FortiCare plan?
FortiCare 24x7 allows unlimited technical support cases for your FortiGate-400E throughout the contract term.
Are major software upgrades covered under the contract?
Yes. Major FortiOS upgrades are fully covered, allowing you to deploy new features and security enhancements at no extra cost.
Does the FortiCare Contract cover advanced threat protection features?
Yes. Your 24x7 FortiCare subscription includes continuous updates for antivirus, IPS, web filtering, and application control to ensure advanced threat protection.
How does the FortiCare Contract improve network uptime?
By providing immediate access to firmware updates, security signatures, and fast hardware replacement, the 24x7 FortiCare Contract minimizes service disruptions and maximizes uptime.
Is 24x7 FortiCare support available globally?
Yes. FortiCare 24x7 offers worldwide coverage through regional support centers to meet local language and time-zone requirements.
What is the duration of the FortiGate-400E 24x7 FortiCare contract?
The standard contract term is one year, with options to purchase multi-year extensions for continuous support and updates.
Can I upgrade from standard support to a 24x7 FortiCare Contract?
Yes. Existing customers can upgrade their support plan to 24x7 FortiCare at any time by contacting Fortinet sales or resellers.