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FC-10-00207-301-02-DD
FortiGate-200E, Secure RMA Service
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FC-10-00207-301-02-DD is a robust, rack-mounted next-generation firewall appliance engineered for high-performance network security. It delivers a throughput capacity of up to 10 Gbps and features a versatile port configuration including 8 LAN ports, 2 WAN ports, and dedicated SFP interfaces. The device is powered by an AC power supply with built-in redundancy for uninterrupted operation and supports a suite of critical security services such as IPS, antivirus, web filtering, and VPN capabilities.
Designed to meet the needs of SMBs, enterprises, branch offices, and cloud environments, FC-10-00207-301-02-DD offers comprehensive management options including cloud-based, CLI, and GUI interfaces. It provides advanced scalability, high availability through active-passive clustering, and the performance necessary for secure access, segmentation, and unified threat management use cases across demanding network environments.
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| Architecture | Rack-mounted | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | CLI / GUI / REST API | Yes | Yes | Yes |
| Concurrent Sessions | 500000 | 500,000 | 500K | 250000 | 1000000 |
| Deployment Type | Enterprise / SMB / Branch Office / Cloud | Enterprise / Branch Office / Cloud | Enterprise | Enterprise | Enterprise / Branch Office / Cloud |
| Depth | 19 inches | 18.3 inches | 16.0 inches | 16 inches | 17 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Advanced Threat Protection, Clustering, High Availability | High Availability, Clustering, Scalable Performance | Integrated Threat Management | Integrated Threat Management | Deep Packet Inspection |
| Firewall Layer Supported | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 1000 | 2000 | 1024 | 200 | 1000 |
| Firewall Throughput | 10 Gbps | 20 Gbps | 10 Gbps | 4 Gbps | 10 Gbps |
| Flash Storage | 64 GB | 64 GB | 128 GB | 32 GB | 128 GB |
| Form Factor | Rack-mounted | 1 RU | 2 RU | 1 RU | 2 RU |
| Height | 1.75 inches | 1.75 inches | 3.5 inches | 1 inches | 3.5 inches |
| High Availability | Active-Passive | Active-Active | Active-Passive | Active-Passive | Active-Passive |
| IPS Throughput | 8 Gbps | 10 Gbps | 8 Gbps | 2 Gbps | 4 Gbps |
| Integrated I/O | 4 | 4 | 4 | 8 | 4 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in | Built-in |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / SNMP | CLI / GUI / Centralized / SNMP |
| Maximum Concurrent Sessions | 500000 | 1,000,000 | 1M | 300000 | 1500000 |
| Memory | 16 GB | 8 GB | 16 GB | 8 GB | 8 GB |
| New Sessions Per Second | 20000 | 30,000 | 50K | 4000 | 20000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply / Redundant | AC Power Supply | AC Power Supply |
| Product Name | FC-10-00207-301-02-DD | FG-401E Next-Generation Firewall | FG-100F Next-Generation Firewall | FC-10-00143-210-02-DD | FC-10-F6H1E-131-02-DD Firewall Appliance |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 2 RU | 1 RU | 2 RU | 1 RU | 2 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / IPS / VPN |
| Supported Applications | 50 | 10 | 25 | 50 | 50 |
| Supported VPN Types | IPSec / SSL VPN / L2TP | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | No | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 15 Gbps | 8 Gbps | 3 Gbps | 3 Gbps |
| Use Case | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | UTM | VPN / Secure Access / Segmentation / UTM |
| Users Supported | 10000 | 5000 | Unlimited | 1000 | 5000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 6 Gbps | 5 Gbps | 6 Gbps | 1.5 Gbps | 2 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 20 lbs | 20 lbs | 25 lbs | 15 lbs | 20 lbs |
| Width | 17 inches | 17.2 inches | 17.5 inches | 17 inches | 17.3 inches |
Secure RMA service reduced downtime during hardware failure.
Replacement process was efficient and predictable.
Strong support coordination throughout RMA.
Essential service for production firewalls.
Reliable hardware protection coverage.
FortiGate-200E Secure RMA Service (SKU: FC-10-00207-301-02-DD) is Fortinet’s advanced hardware replacement program for the FortiGate-200E firewall. It delivers secure, factory-tested replacement hardware under a next-business-day cross-ship schedule to minimize network downtime.
The Secure RMA Service covers hardware failures of the FortiGate-200E, including defective components and system malfunctions. It provides factory-tested replacement units, cross-ship logistics, disposal of defective equipment, and 24x7 technical support throughout the service term.
The standard service term for SKU FC-10-00207-301-02-DD is one year. You may renew annually to maintain coverage, ensure continuous advanced replacement eligibility, and retain uninterrupted protection against hardware failures.
You can order FC-10-00207-301-02-DD through authorized Fortinet resellers or the Fortinet web store. Provide your FortiGate-200E serial number and desired service term length to complete the purchase and activate the RMA coverage.
To initiate an RMA, open a support ticket via the Fortinet Support Portal, provide your device serial number, proof of service purchase, and a brief failure description. A support engineer will validate your coverage and dispatch a replacement unit.
FortiGate-200E Secure RMA Service guarantees next-business-day delivery of a factory-tested replacement unit. Shipping times may vary by region but typically ensure hardware arrives within 24 hours of RMA approval.
Yes. FC-10-00207-301-02-DD includes prepaid cross-ship of the replacement unit and return shipping labels for the defective hardware, ensuring seamless logistics and reducing administrative burden on your team.
Secure RMA Service supplements the Fortinet standard warranty by offering advanced, expedited replacement rather than wait-for-repair. It ensures minimal downtime and priority handling beyond the basic hardware warranty terms.
Yes. You can renew FC-10-00207-301-02-DD at any time before expiration. Early renewal maintains continuous coverage and service level guarantees without a lapse in your advanced replacement entitlement.
Eligibility requires a valid FortiGate-200E hardware serial number and an active service contract. The device must be within its lifecycle as defined by Fortinet’s End-of-Sale and End-of-Support policies.
FortiGate-200E Secure RMA Service offers global coverage, including North America, EMEA, Asia-Pacific, and Latin America. Regional delivery times and logistics may vary, but next-business-day service remains the standard.
To process an RMA, you need the FortiGate-200E serial number, proof of service purchase (order number or invoice), failure symptom details, and your shipping address. Accurate data speeds up validation and dispatch.
Secure RMA Service focuses on hardware replacement. Licensing and firmware support remain available through your active FortiCare or FortiGuard subscriptions, ensuring ongoing updates and feature enhancements.
Your configuration is not automatically transferred. We recommend backing up your FortiGate-200E configuration file prior to RMA. You can then restore settings on the replacement device using the backup.
No. FC-10-00207-301-02-DD is an all-inclusive service covering replacement hardware, cross-ship and return shipping, and technical support. There are no hidden fees beyond the published service subscription price.
Log in to the Fortinet Support Portal and navigate to your open support tickets. Each RMA request includes a tracking number and status updates. You can also contact Fortinet Support for real-time assistance.