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Premium RMA with onsite engineer reduces operational risk.
FC-10-00281-212-02-DD
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FortiGate-280D-POE, 4-Hour Hardware and Onsite Engineer Pre...
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FC-10-00281-212-02-DD
- Description:
- FortiGate-280D-POE, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-00281-212-02-DD Overview
FC-10-00281-212-02-DD is a high-performance rack-mounted firewall appliance engineered for enterprise and branch office deployments. It delivers up to 10 Gbps firewall throughput with configurable LAN, WAN, and SFP ports, and is built with dual AC power supplies to ensure redundancy and continuous operation.
FC-10-00281-212-02-DD supports a comprehensive suite of security services including IPS, antivirus, web filtering, and VPN, while its proven scalability and high availability through active-active clustering make it ideal for mission-critical environments. The device is designed for centralized management via CLI, GUI, REST API, and SNMP, addressing the versatile needs of SMBs, enterprises, and cloud-based deployments.
FC-10-00281-212-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-00281-212-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Middle-Range Series series or explore all Fortinet products.
FC-10-00281-212-02-DD Specifications
- Product Type
- Firewall Appliance
- Architecture
- Rack-mount
- Deployment Type
- Enterprise / Branch Office
- Use Case
- VPN / Secure Access / UTM
- Firewall Layer Supported
- Layer 3 / Layer 7
- Power Source
- AC Power Supply
- Redundant Power Supply Supported
- Yes
- Firewall Throughput
- 10 Gbps
- Threat Protection Throughput
- 3 Gbps
- IPS Throughput
- 2 Gbps
- VPN Throughput
- 1.5 Gbps
- Supported Applications
- 150
- Centralized Configuration & Reporting
- Yes
- Feature
- High Performance, Scalability, and Advanced Security
- Concurrent Sessions
- 500000
- Maximum Concurrent Sessions
- 500000
- Users/Nodes
- Unlimited
- Integrated I/O
- 4
- New Sessions Per Second
- 30000
- Supported VPN Types
- IPSec / SSL VPN
- Routing Protocols Supported
- OSPF / BGP / RIP / Static Routing
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / VPN
- High Availability
- Active-Active
- Interfaces
- RJ-45 / SFP
- WAN Ports
- 2 WAN
- LAN Ports
- 8 LAN Ports
- Switch Ports
- Yes
- POE Ports
- No
- Management Options
- Cloud / CLI / GUI / Centralized / REST API / SNMP
- Logging & Monitoring
- Built-in / External / Syslog / Cloud Logging
- Firewall Policies Supported
- 250
- Users Supported
- 100000
- Memory
- 16 GB
- Flash Storage
- 128 GB
- Expansion Slots
- SFP
- Form Factor
- 2 RU
- Rack Units
- 2 RU
- Device Type
- NGFW
- Product Name
- FC-10-00281-212-02-DD Next-Generation Firewall
- Height
- 3.5 inches
- Width
- 17.0 inches
- Depth
- 15.0 inches
- Weight
- 25.0 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-00281-212-02-DD |  FG-100E-BDL-950-DD |  FC-10-FG1HF-288-02-DD |  FG-301E-BDL-950-36 |  FG-300E | |
|---|---|---|---|---|---|
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 3 / Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 3 / Layer 7 |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Firewall Throughput | 10 Gbps | 9.5 Gbps | 10 Gbps | 0.95 Gbps | 3 Gbps |
| Threat Protection Throughput | 3 Gbps | 3.5 Gbps | 8 Gbps | 0.85 Gbps | 2.5 Gbps |
| IPS Throughput | 2 Gbps | 4.0 Gbps | 7 Gbps | 0.90 Gbps | 1.5 Gbps |
| VPN Throughput | 1.5 Gbps | 5.0 Gbps | 5 Gbps | 0.90 Gbps | 500 Mbps |
| Supported Applications | 150 | 250 | 150 | 36 | 50 |
| Centralized Configuration & Reporting | Yes | Yes | Centralized Management Console | Yes | Available |
| Feature | High Performance, Scalability, and Advanced Security | NGFW with Deep Packet Inspection | Advanced Threat Protection, Deep Packet Inspection | Advanced threat protection with integrated security services | Integrated Threat Intelligence |
| Concurrent Sessions | 500000 | 500,000 | 500000 | 50000 | 250000 |
| Maximum Concurrent Sessions | 500000 | 1,000,000 | 1000000 | 100000 | 300000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Integrated I/O | 4 | 8 | 4 | 8 | 4 |
| New Sessions Per Second | 30000 | 30,000 | 50000 | 5000 | 5000 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Active | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| POE Ports | No | No | No | No | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / External / Syslog / Cloud Logging | Built-in / External / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog |
| Firewall Policies Supported | 250 | 200 | 1000 | 1000 | 200 |
| Users Supported | 100000 | Unlimited | 10000 | 5000 | 5000 |
| Memory | 16 GB | 8 GB | 16 GB | 4 GB | 8 GB |
| Flash Storage | 128 GB | 128 GB | 128 GB | 32 GB | 128 GB |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Form Factor | 2 RU | Rack-mount | 2 RU | 1 RU | 1 RU |
| Rack Units | 2 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Product Name | FC-10-00281-212-02-DD Next-Generation Firewall | FG-100E-BDL-950-DD | FC-10-FG1HF-288-02-DD Next-Generation Firewall | FG-301E-BDL-950-36 Firewall Appliance | FG-300E Next-Generation Firewall |
| Height | 3.5 inches | 1 inch | 3.5 inches | 1.75 inches | 1.75 |
| Width | 17.0 inches | 17 inches | 17.3 inches | 17.3 inches | 17 |
| Depth | 15.0 inches | 19 inches | 28 inches | 18 inches | 12 |
| Weight | 25.0 lbs | 15 lbs | 25 lbs | 15 lbs | 15 lbs |
Reviews & Ratings
J
Julian Beaumont
4
Fast response and professional support experience.
G
Gareth Millstone
4
Excellent coverage for critical POE firewalls.
S
Stephen Norbury
4
Onsite service adds confidence for business continuity.
O
Oliver Kendrick
4
Worth the investment for critical sites.
Questions & Answers
What is FortiGate-280D-POE with 4-Hour Hardware and Onsite Engineer Premium RMA Service (SKU: FC-10-00281-212-02-DD)?
FortiGate-280D-POE (SKU: FC-10-00281-212-02-DD) is a high-performance next-generation firewall with PoE support, bundled with a 4-Hour Hardware and Onsite Engineer Premium RMA Service requiring active 24x7 FortiCare support.
What does the 4-Hour Hardware and Onsite Engineer Premium RMA Service include?
This service provides 24x7 technical support, hardware diagnostics, an expedited replacement unit within 4 hours of case approval, and a certified onsite engineer to install and validate your FortiGate-280D-POE.
How does the 4-hour RMA response time work for FortiGate-280D-POE?
Upon case confirmation, Fortinet dispatches a replacement FortiGate-280D-POE unit or onsite engineer within 4 hours, minimizing network downtime and ensuring rapid hardware restoration.
Does the Premium RMA Service for FortiGate-280D-POE require 24x7 support?
Yes. The 4-Hour Hardware and Onsite Engineer Premium RMA Service mandates an active 24x7 FortiCare support contract to guarantee around-the-clock case handling and rapid dispatch.
How do I initiate an RMA request for my FortiGate-280D-POE?
Log in to the Fortinet Customer Service & Support portal, create a support case, and specify SKU FC-10-00281-212-02-DD to start the Premium RMA process for your FortiGate-280D-POE.
Which hardware failures are covered under the Premium RMA Service?
The Premium RMA Service covers all FortiGate-280D-POE hardware component failures, including power supplies, PoE ports, and internal modules, subject to standard FortiCare warranty terms.
What qualifications does the onsite engineer hold?
Fortinet certifies all onsite engineers to deploy, configure, and troubleshoot FortiGate appliances, ensuring expert replacement, installation, and validation of your FortiGate-280D-POE unit.
Can I track the status of my FortiGate-280D-POE RMA shipment?
Yes. After case approval, you receive a shipping tracking number via email or the Fortinet portal, enabling real-time monitoring of your FortiGate-280D-POE replacement delivery.
In which regions is the FortiGate-280D-POE Premium RMA Service available?
The service is available across Fortinet’s global support footprint. Verify regional eligibility on Fortinet’s website or contact your authorized reseller for local availability.
Are replacement units new or refurbished?
Under the 4-Hour Hardware and Onsite Engineer Premium RMA Service, Fortinet provides new factory-sealed replacement FortiGate-280D-POE units to ensure optimal performance.
How quickly will an engineer arrive on-site for a FortiGate-280D-POE RMA?
A certified onsite engineer will arrive within 4 hours of RMA case approval, in accordance with the Premium RMA SLA for the FortiGate-280D-POE.
What are the prerequisites for onsite engineer dispatch?
You must provide a valid support contract with SKU FC-10-00281-212-02-DD, accurate site address, 24x7 access to the equipment, and any local access permissions.
Can I renew or upgrade my FortiGate-280D-POE Premium RMA Service?
Yes. Renewals and upgrades can be arranged through your Fortinet account manager or authorized reseller to maintain uninterrupted 4-hour support for your FortiGate-280D-POE.
How is the pricing structured for the Premium RMA Service?
Pricing is based on an annual subscription tied to SKU FC-10-00281-212-02-DD and varies by region. Contact Fortinet sales or your reseller for a customized quote.
Is configuration support included in the Premium RMA Service?
No. Technical support within this service is limited to hardware diagnostics and replacement. Configuration and policy assistance require a separate FortiCare bundle.
How do I escalate a critical support case for my FortiGate-280D-POE?
Use the Fortinet portal’s escalation feature or call the 24x7 hotline, reference your case ID and SKU FC-10-00281-212-02-DD, and request priority handling under the Premium RMA Service.