United States
Name:
FC-10-00281-212-02-DD
- Description:
- FortiGate-280D-POE, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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3 Year Extended Warranty
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Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-00281-212-02-DD Overview
FC-10-00281-212-02-DD is a high-performance rack-mounted firewall appliance engineered for enterprise and branch office deployments. It delivers up to 10 Gbps firewall throughput with configurable LAN, WAN, and SFP ports, and is built with dual AC power supplies to ensure redundancy and continuous operation.
FC-10-00281-212-02-DD supports a comprehensive suite of security services including IPS, antivirus, web filtering, and VPN, while its proven scalability and high availability through active-active clustering make it ideal for mission-critical environments. The device is designed for centralized management via CLI, GUI, REST API, and SNMP, addressing the versatile needs of SMBs, enterprises, and cloud-based deployments.
What is the price of FC-10-00281-212-02-DD?
Pricing for FC-10-00281-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-00281-212-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-00281-212-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 3 / Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 3 Gbps |
| IPS Throughput | 2 Gbps |
| VPN Throughput | 1.5 Gbps |
| Supported Applications | 150 |
| Centralized Configuration & Reporting | Yes |
| Feature | High Performance, Scalability, and Advanced Security |
| Concurrent Sessions | 500000 |
| Maximum Concurrent Sessions | 500000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 30000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Active |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / External / Syslog / Cloud Logging |
| Firewall Policies Supported | 250 |
| Users Supported | 100000 |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 2 RU |
| Rack Units | 2 RU |
| Device Type | NGFW |
| Product Name | FC-10-00281-212-02-DD Next-Generation Firewall |
| Height | 3.5 inches |
| Width | 17.0 inches |
| Depth | 15.0 inches |
| Weight | 25.0 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Centralized Management Console | Yes | Available |
| Concurrent Sessions | 500000 | 500,000 | 500000 | 50000 | 250000 |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 15.0 inches | 19 inches | 28 inches | 18 inches | 12 |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | High Performance, Scalability, and Advanced Security | NGFW with Deep Packet Inspection | Advanced Threat Protection, Deep Packet Inspection | Advanced threat protection with integrated security services | Integrated Threat Intelligence |
| Firewall Layer Supported | Layer 3 / Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 3 / Layer 7 |
| Firewall Policies Supported | 250 | 200 | 1000 | 1000 | 200 |
| Firewall Throughput | 10 Gbps | 9.5 Gbps | 10 Gbps | 0.95 Gbps | 3 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 32 GB | 128 GB |
| Form Factor | 2 RU | Rack-mount | 2 RU | 1 RU | 1 RU |
| Height | 3.5 inches | 1 inch | 3.5 inches | 1.75 inches | 1.75 |
| High Availability | Active-Active | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 4 | 8 | 4 | 8 | 4 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 2 Gbps | 4.0 Gbps | 7 Gbps | 0.90 Gbps | 1.5 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / External / Syslog / Cloud Logging | Built-in / External / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Maximum Concurrent Sessions | 500000 | 1,000,000 | 1000000 | 100000 | 300000 |
| Memory | 16 GB | 8 GB | 16 GB | 4 GB | 8 GB |
| New Sessions Per Second | 30000 | 30,000 | 50000 | 5000 | 5000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-00281-212-02-DD Next-Generation Firewall | FG-100E-BDL-950-DD | FC-10-FG1HF-288-02-DD Next-Generation Firewall | FG-301E-BDL-950-36 Firewall Appliance | FG-300E Next-Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 2 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 150 | 250 | 150 | 36 | 50 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 3 Gbps | 3.5 Gbps | 8 Gbps | 0.85 Gbps | 2.5 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM |
| Users Supported | 100000 | Unlimited | 10000 | 5000 | 5000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 1.5 Gbps | 5.0 Gbps | 5 Gbps | 0.90 Gbps | 500 Mbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 25.0 lbs | 15 lbs | 25 lbs | 15 lbs | 15 lbs |
| Width | 17.0 inches | 17 inches | 17.3 inches | 17.3 inches | 17 |
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Questions & Answers
Q
What is FortiGate-280D-POE with 4-Hour Hardware and Onsite Engineer Premium RMA Service (SKU: FC-10-00281-212-02-DD)?
A
FortiGate-280D-POE (SKU: FC-10-00281-212-02-DD) is a high-performance next-generation firewall with PoE support, bundled with a 4-Hour Hardware and Onsite Engineer Premium RMA Service requiring active 24x7 FortiCare support.
Q
What does the 4-Hour Hardware and Onsite Engineer Premium RMA Service include?
A
This service provides 24x7 technical support, hardware diagnostics, an expedited replacement unit within 4 hours of case approval, and a certified onsite engineer to install and validate your FortiGate-280D-POE.
Q
How does the 4-hour RMA response time work for FortiGate-280D-POE?
A
Upon case confirmation, Fortinet dispatches a replacement FortiGate-280D-POE unit or onsite engineer within 4 hours, minimizing network downtime and ensuring rapid hardware restoration.
Q
Does the Premium RMA Service for FortiGate-280D-POE require 24x7 support?
A
Yes. The 4-Hour Hardware and Onsite Engineer Premium RMA Service mandates an active 24x7 FortiCare support contract to guarantee around-the-clock case handling and rapid dispatch.
Q
How do I initiate an RMA request for my FortiGate-280D-POE?
A
Log in to the Fortinet Customer Service & Support portal, create a support case, and specify SKU FC-10-00281-212-02-DD to start the Premium RMA process for your FortiGate-280D-POE.
Q
Which hardware failures are covered under the Premium RMA Service?
A
The Premium RMA Service covers all FortiGate-280D-POE hardware component failures, including power supplies, PoE ports, and internal modules, subject to standard FortiCare warranty terms.
Q
What qualifications does the onsite engineer hold?
A
Fortinet certifies all onsite engineers to deploy, configure, and troubleshoot FortiGate appliances, ensuring expert replacement, installation, and validation of your FortiGate-280D-POE unit.
Q
Can I track the status of my FortiGate-280D-POE RMA shipment?
A
Yes. After case approval, you receive a shipping tracking number via email or the Fortinet portal, enabling real-time monitoring of your FortiGate-280D-POE replacement delivery.
Q
In which regions is the FortiGate-280D-POE Premium RMA Service available?
A
The service is available across Fortinet’s global support footprint. Verify regional eligibility on Fortinet’s website or contact your authorized reseller for local availability.
Q
Are replacement units new or refurbished?
A
Under the 4-Hour Hardware and Onsite Engineer Premium RMA Service, Fortinet provides new factory-sealed replacement FortiGate-280D-POE units to ensure optimal performance.
Q
How quickly will an engineer arrive on-site for a FortiGate-280D-POE RMA?
A
A certified onsite engineer will arrive within 4 hours of RMA case approval, in accordance with the Premium RMA SLA for the FortiGate-280D-POE.
Q
What are the prerequisites for onsite engineer dispatch?
A
You must provide a valid support contract with SKU FC-10-00281-212-02-DD, accurate site address, 24x7 access to the equipment, and any local access permissions.
Q
Can I renew or upgrade my FortiGate-280D-POE Premium RMA Service?
A
Yes. Renewals and upgrades can be arranged through your Fortinet account manager or authorized reseller to maintain uninterrupted 4-hour support for your FortiGate-280D-POE.
Q
How is the pricing structured for the Premium RMA Service?
A
Pricing is based on an annual subscription tied to SKU FC-10-00281-212-02-DD and varies by region. Contact Fortinet sales or your reseller for a customized quote.
Q
Is configuration support included in the Premium RMA Service?
A
No. Technical support within this service is limited to hardware diagnostics and replacement. Configuration and policy assistance require a separate FortiCare bundle.
Q
How do I escalate a critical support case for my FortiGate-280D-POE?
A
Use the Fortinet portal’s escalation feature or call the 24x7 hotline, reference your case ID and SKU FC-10-00281-212-02-DD, and request priority handling under the Premium RMA Service.
