United States
Name:
FC-10-0400E-189-02-DD
- Description:
- FortiGate-400E, FortiConverter Service for one time configuration conversion service
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3 Year Extended Warranty
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Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0400E-189-02-DD Overview
FC-10-0400E-189-02-DD is a high-performance rack-mount firewall appliance engineered for enterprise and data center deployments. It offers robust throughput capacity and a versatile port configuration including both LAN and SFP interfaces, ensuring efficient connectivity and high-speed data processing.
The device features an AC power supply with redundant support to ensure continuous uptime, and it includes a comprehensive suite of security services such as IPS, antivirus, web filtering, VPN, and more. Designed for scalable and high-availability environments, FC-10-0400E-189-02-DD is ideal for use in branch, SMB, as well as cloud-managed deployments, providing options for clustering and advanced centralized management.
What is the price of FC-10-0400E-189-02-DD?
Pricing for FC-10-0400E-189-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0400E-189-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0400E-189-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Data Center |
| Use Case | VPN / Secure Access / Segmentation / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 7 Gbps |
| VPN Throughput | 5 Gbps |
| Supported Applications | 150 |
| Centralized Configuration & Reporting | Yes |
| Feature | Advanced Threat Prevention |
| Concurrent Sessions | 500000 |
| Maximum Concurrent Sessions | 1000000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 20000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 4 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 1000 |
| Users Supported | N/A |
| Memory | 8 GB |
| Flash Storage | 64 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0400E-189-02-DD Firewall Appliance |
| Height | 1.5 inches |
| Width | 17 inches |
| Depth | 18 inches |
| Weight | 10 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mounted | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | FortiManager Integration | GUI and SNMP |
| Concurrent Sessions | 1000000 | N/A | 500000 | 2500000 | 500000 |
| Deployment Type | Enterprise / Branch Office | SMB / Enterprise / Branch Office / Cloud | Enterprise / Data Center | Enterprise / Branch Office / Cloud | Enterprise |
| Depth | 15.0 inches | N/A | 18 inches | 18 inches | 14 |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Advanced Threat Protection, Unified Security Management | High Availability, Clustering, Scalable Security | Advanced Threat Prevention | Advanced Threat Protection and AI-based analytics | Advanced Threat Protection |
| Firewall Layer Supported | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 5000 | N/A | 1000 | 1500 | 500 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 64 GB | 64 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | Rack-mounted | 1 RU | Rack-mount | 1 RU |
| Height | 1.75 inches | N/A | 1.5 inches | 1.75 inches | 1.75 |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Active | Active-Active |
| Integrated I/O | 8 | N/A | 8 | 4 | 4 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 7 Gbps | N/A | 7 Gbps | 7 Gbps | 7 Gbps |
| LAN Ports | 8 LAN Ports | 4 LAN Ports | 4 LAN Ports | 4 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / External / Syslog / Cloud Logging | Built-in / Syslog | Built-in | Built-in / Syslog / Cloud Logging |
| Management Options | Cloud / CLI / GUI | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / REST API / SNMP |
| Maximum Concurrent Sessions | 1500000 | N/A | 1000000 | 3000000 | 1000000 |
| Memory | 16 GB | 8 GB | 8 GB | 8 GB | 16 GB |
| New Sessions Per Second | 20000 | N/A | 20000 | 40000 | 20000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-00240-274-01-DD Next-Generation Firewall Appliance | FC-10-00208-288-02-DD | FC-10-0400E-189-02-DD Firewall Appliance | FG-401E-BDL-950-12 | FG-100E Next-Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 50 | N/A | 150 | 75 | 200 |
| Supported VPN Types | IPSec / SSL VPN / L2TP / PPTP | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | No | Yes | No | Yes |
| Threat Protection Throughput | 8 Gbps | N/A | 8 Gbps | 8 Gbps | 5 Gbps |
| Use Case | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | UTM |
| Users Supported | Unlimited | N/A | N/A | Unlimited | 5000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 5 Gbps | N/A | 5 Gbps | 9 Gbps | 8 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 25 lbs | N/A | 10 lbs | 15 lbs | 15 lbs |
| Width | 17.5 inches | N/A | 17 inches | 17 inches | 17 |
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Questions & Answers
Q
What is the FortiConverter Service (SKU: FC-10-0400E-189-02-DD) for FortiGate-400E?
A
The FortiConverter Service (FC-10-0400E-189-02-DD) is a one-time professional service that automates and validates configuration conversion onto a FortiGate-400E firewall, ensuring a seamless migration from legacy platforms.
Q
How does the one-time configuration conversion service work?
A
Our engineers analyze your existing firewall configuration, map objects and policies to FortiGate-400E syntax, run automated conversion tools, and deliver a validated, ready-to-deploy FortiGate configuration.
Q
Which source firewall platforms are supported?
A
FortiConverter Service supports major vendors including Cisco ASA, Palo Alto Networks, Juniper, Check Point, Huawei, and other standard firewall formats for FortiGate-400E migration.
Q
What is included in the FC-10-0400E-189-02-DD SKU?
A
The SKU covers one full configuration conversion, expert project scoping, automated and manual validation, and delivery of a FortiGate-400E configuration file ready for deployment.
Q
How long does the conversion process take?
A
Typical delivery time is 3–7 business days after receipt of your source configuration and network documentation, depending on the complexity of your firewall policies.
Q
Do I need a FortiGate-400E device before starting the service?
A
Yes, you must have or order a FortiGate-400E device prior to conversion so we can align the new configuration to your exact hardware and firmware version.
Q
Can I customize policy and object mapping during conversion?
A
Yes, you can request custom object renaming, policy consolidation, and rule adjustments to match your naming conventions and security requirements.
Q
What are the prerequisites for a successful conversion?
A
Provide your current firewall configuration file, a network topology diagram, and clear policy definitions; ensure you have administrative access to your legacy device.
Q
How do I order the FortiConverter Service for FortiGate-400E?
A
Purchase through your authorized Fortinet partner or via the Fortinet Customer Service & Support portal using SKU FC-10-0400E-189-02-DD.
Q
What level of support is provided during the conversion?
A
The service includes dedicated remote support from certified Fortinet engineers, weekly status updates, and a final review session before deployment.
Q
Will there be network downtime during the conversion?
A
Downtime is minimal and limited to the final cut-over window; most preparation is done offline to avoid impacting live traffic.
Q
How does FortiConverter Service ensure data security?
A
We use encrypted file transfer, secure VPN sessions, and strict access controls to protect your configuration data throughout the conversion process.
Q
Are there any additional fees beyond the SKU?
A
The SKU covers one conversion only; fees apply only if you request extra revisions, additional device conversions, or extended support beyond the standard scope.
Q
Can the service handle multi-vendor environments?
A
Yes, FortiConverter Service can aggregate and convert configurations from multiple vendor firewalls into a single FortiGate-400E deployment.
Q
How can I validate my new FortiGate-400E configuration after conversion?
A
We provide a comprehensive validation report, test scripts, and remote guidance to verify connectivity, policy enforcement, and performance before go-live.
Q
What benefits does the FortiConverter Service offer?
A
It reduces manual errors, accelerates deployment, ensures policy consistency, and leverages FortiGate-400E advanced security features with minimal downtime.
