United States
Name:
FC-10-F6H1E-212-02-DD
- Description:
- FortiGate-601E, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-F6H1E-212-02-DD Overview
FC-10-F6H1E-212-02-DD is a high-performance rack-mounted hardware appliance engineered for enterprise and branch office networks. It delivers exceptional firewall throughput alongside robust LAN, WAN, and SFP port configurations to ensure efficient traffic management and secure data transmission.
FC-10-F6H1E-212-02-DD comes equipped with a redundant AC power supply to guarantee continuous operation and supports a comprehensive suite of security services including IPS, antivirus, web filtering, VPN, and application control. Designed for scalable deployments and high availability via active-active clustering, this appliance is well-suited for centralized management in SMB, enterprise, branch, and cloud environments.
What is the price of FC-10-F6H1E-212-02-DD?
Pricing for FC-10-F6H1E-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-F6H1E-212-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-F6H1E-212-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 7 Gbps |
| IPS Throughput | 6 Gbps |
| VPN Throughput | 8 Gbps |
| Supported Applications | 50 |
| Centralized Configuration & Reporting | Yes |
| Feature | Deep Packet Inspection |
| Concurrent Sessions | 1000000 |
| Maximum Concurrent Sessions | 2000000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 50000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Active |
| Interfaces | RJ-45 / SFP / SFP+ |
| WAN Ports | 4 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 500 |
| Users Supported | Unlimited |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 2 RU |
| Rack Units | 2 RU |
| Device Type | NGFW |
| Product Name | FC-10-F6H1E-212-02-DD |
| Height | 1.75 inches |
| Width | 17 inches |
| Depth | 12 inches |
| Weight | 9 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | CLI, GUI, REST API | Yes | Yes |
| Concurrent Sessions | 500000 | 1000000 | 500000 | 500,000 | 500000 |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise | Enterprise / Branch Office | Branch Office / Enterprise |
| Depth | 14 inches | 12 inches | 18 | 15 inches | 17.3 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Deep Packet Inspection | Deep Packet Inspection | Advanced threat protection, application control, secure VPN connectivity | High Performance, Scalable, High Availability | Advanced Threat Protection |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 1500 | 500 | 250 | 200 | 250 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 2 Gbps | 6 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 32 GB |
| Form Factor | 1 RU | 2 RU | 1 RU | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 inches | 1 | 1.75 inches | 1.75 inches |
| High Availability | Active-Passive | Active-Active | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 4 | 8 | 8 | 4 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP / SFP+ | RJ-45 / SFP / Combo Ports | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 3 Gbps | 6 Gbps | 3 Gbps | 1 Gbps | 3 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports |
| Logging & Monitoring | Built-in | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in |
| Management Options | Cloud / CLI / GUI / Centralized | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / SNMP | CLI / GUI / SNMP / REST API / Cloud |
| Maximum Concurrent Sessions | 1000000 | 2000000 | 1000000 | 500,000 | 500000 |
| Memory | 16 GB | 16 GB | 16 GB | 8 GB | 4 GB |
| New Sessions Per Second | 30000 | 50000 | 20000 | 10,000 | 15000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply with Redundant options | AC Power Supply |
| Product Name | FC-10-00603-108-02-DD NextGen Firewall | FC-10-F6H1E-212-02-DD | FC-10-00306-100-02-DD | FG-200E-BDL-950-60 Next-Generation Firewall | FG-301E-BDL Next-Gen Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 2 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 250 | 50 | 250 | 50 | 100 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | No | Yes | No |
| Threat Protection Throughput | 4 Gbps | 7 Gbps | 2 Gbps | 1.5 Gbps | 4 Gbps |
| Use Case | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access | VPN / UTM / Secure Access | VPN / Secure Access / UTM |
| Users Supported | Unlimited | Unlimited | 50000 | Unlimited | 500000 |
| Users/Nodes | Unlimited | Unlimited | 50000 | Unlimited | Unlimited |
| VPN Throughput | 5 Gbps | 8 Gbps | 8 Gbps | 1.8 Gbps | 2 Gbps |
| WAN Ports | 2 WAN | 4 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 25 lbs | 9 lbs | 15 lbs | 18 lbs | 15 lbs |
| Width | 17.5 inches | 17 inches | 17 | 17.5 inches | 17.3 inches |
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Questions & Answers
Q
What does the FortiGate-601E 4-Hour Hardware & Onsite Engineer Premium RMA Service include?
A
This service provides 24x7 technical support, expedited RMA processing, and a certified onsite engineer within four hours of hardware failure notification.
Q
How quickly will a replacement unit arrive under this Premium RMA Service?
A
A replacement FortiGate-601E unit is delivered onsite within four hours after your support case is validated and approved.
Q
Is 24x7 support required for Premium RMA eligibility?
A
Yes, you must have an active 24x7 FortiCare support contract to qualify for the 4-Hour Hardware & Onsite Engineer Premium RMA Service.
Q
Which geographic regions are covered by the four-hour onsite engineer service?
A
Coverage extends to major metropolitan areas in North America, Europe and Asia-Pacific; check with your Fortinet sales representative for exact locations.
Q
Can I track my RMA case status online?
A
Yes, log in to the FortiCare portal to monitor real-time status updates, technician dispatch, and delivery ETA.
Q
What qualifications does the onsite engineer hold?
A
All onsite engineers are Fortinet-certified professionals trained in FortiGate hardware diagnostics, installation and configuration best practices.
Q
Are consumable parts covered under this Premium RMA Service?
A
No, the service applies only to failed hardware components and excludes consumables such as batteries and cables.
Q
How do I request the four-hour onsite engineer service?
A
Open a support ticket via the FortiCare portal, provide your device serial number and issue details, and request Premium RMA escalation.
Q
What is the cost difference between standard RMA and Premium RMA?
A
Premium RMA service incurs a higher annual fee reflecting expedited delivery and onsite engineer dispatch; contact your Fortinet partner for pricing details.
Q
Can I renew the Premium RMA Service?
A
Yes, you can renew the Premium RMA Service annually through your Fortinet reseller or via the FortiCare portal before the expiration date.
Q
Does the service require a site readiness assessment?
A
No formal assessment is needed, but you should ensure secure access to the FortiGate-601E and clear pathways for engineer entry.
Q
What is the SLA for RMA case validation?
A
Cases are validated within one hour of submission during business hours and within two hours outside standard business hours.
Q
Are hardware upgrades covered under the Premium RMA Service?
A
No, the service is limited to replacing defective hardware with an equivalent FortiGate-601E model only.
Q
How do I escalate an unresolved support ticket?
A
Use the FortiCare portal’s escalation workflow or contact your account manager directly to activate the Premium RMA escalation process.
Q
What documentation is required for RMA processing?
A
Provide your FortiCare contract number, device serial number and a detailed failure description when submitting the RMA request.
Q
Will the onsite engineer configure the replacement device?
A
Yes, the engineer will perform basic hardware installation and verify network connectivity; additional configuration services can be ordered separately.
