United States
Name:
FC-10-0400E-211-02-DD
- Description:
- FortiGate-400E, 4-Hour Hardware Delivery Premium RMA Service (requires 24x7 support)
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3 Year Extended Warranty
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0400E-211-02-DD Overview
FC-10-0400E-211-02-DD is a high-performance rack-mount firewall appliance engineered for enterprise and data center environments. It delivers up to 10 Gbps of firewall throughput with flexible port configurations featuring both RJ-45 and SFP+ interfaces for LAN and WAN connectivity, supported by redundant AC power supplies that ensure continuous operation. The device incorporates integrated security services including IPS, antivirus, web filtering, and VPN capabilities to safeguard network traffic.
FC-10-0400E-211-02-DD is optimized for centralized management and streamlined deployment across SMBs, branch offices, and large-scale enterprises. Featuring advanced features such as active-active high availability, robust clustering options, and support for over 500K concurrent sessions with 50K new sessions per second, it is ideally suited for demanding network environments. Its comprehensive security suite, multi-protocol VPN support, and versatile management options through CLI, GUI, cloud, and REST API enhance its use as a next-generation firewall appliance.
What is the price of FC-10-0400E-211-02-DD?
Pricing for FC-10-0400E-211-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0400E-211-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0400E-211-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Data Center |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 4 Gbps |
| IPS Throughput | 2 Gbps |
| VPN Throughput | 8 Gbps |
| Supported Applications | 256 |
| Centralized Configuration & Reporting | Yes |
| Feature | Advanced Threat Protection, SD-WAN, DDoS Protection |
| Concurrent Sessions | 500K |
| Maximum Concurrent Sessions | 1M |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 50K |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Active |
| Interfaces | RJ-45 / SFP+ / Combo Ports |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 1000 |
| Users Supported | 50000 |
| Memory | 16 GB |
| Flash Storage | 128 GB SSD |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0400E-211-02-DD Firewall Appliance |
| Height | 1.75 inches |
| Width | 17.3 inches |
| Depth | 15.7 inches |
| Weight | 12 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mounted | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Cloud |
| Concurrent Sessions | 1000000 | 1000000 | 500000 | 500K | 35000 |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office / Data Center | Enterprise / Data Center | Enterprise |
| Depth | 14 inches | 14 inches | 18.0 inches | 15.7 inches | 15 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP / NP Module | SFP | SFP | SFP | SFP |
| Feature | Advanced Threat Protection | Advanced Threat Protection | Advanced Threat Protection | Advanced Threat Protection, SD-WAN, DDoS Protection | High availability, clustering, advanced threat protection |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 |
| Firewall Policies Supported | 2000 | 2000 | 1000 | 1000 | 150 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 0.9 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB SSD | 64 GB |
| Form Factor | 1 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 inches | 3.5 inches | 1.75 inches | 1.75 inches |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Active | Active-Active |
| Integrated I/O | 8 | 4 | 4 | 8 | 4 |
| Interfaces | RJ-45 / SFP / Combo Ports | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP+ / Combo Ports | RJ-45 / SFP / SFP+ |
| IPS Throughput | 2 Gbps | 3 Gbps | 6 Gbps | 2 Gbps | 0.7 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / External / Syslog | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog / Cloud Logging |
| Management Options | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Maximum Concurrent Sessions | 2000000 | 1500000 | 1000000 | 1M | 45000 |
| Memory | 16 GB | 8 GB | 8 GB | 16 GB | 8 GB |
| New Sessions Per Second | 50000 | 50000 | 25000 | 50K | 1800 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply with Redundant Option | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0500E-247-02-DD Next-Generation Firewall | FG-200E-BDL-988-DD Next Gen Firewall | FC-10-F6H1E-301-02-DD Next Generation Firewall | FC-10-0400E-211-02-DD Firewall Appliance | FG-201E-BDL-900-DD Next-Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 500 | 50 | 50 | 256 | 150 |
| Supported VPN Types | IPSec / SSL VPN / L2TP / PPTP | IPSec / SSL VPN | IPSec / SSL VPN / L2TP / PPTP | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | No | Yes | Yes |
| Threat Protection Throughput | 5 Gbps | 5 Gbps | 8 Gbps | 4 Gbps | 0.8 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM |
| Users Supported | 500000 | 50000 | Unlimited | 50000 | Unlimited |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 5 Gbps | 7 Gbps | 5 Gbps | 8 Gbps | 0.85 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 15 lbs | 25 lbs | 12 lbs | 18 lbs |
| Width | 17 inches | 17.5 inches | 17.5 inches | 17.3 inches | 17.5 inches |
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Questions & Answers
Q
What is the FortiGate-400E with 4-Hour Hardware Delivery Premium RMA Service?
A
The FortiGate-400E is a high-performance next-gen firewall appliance paired with a 4-hour hardware delivery premium RMA service and 24x7 support, ensuring rapid hardware replacement and continuous protection.
Q
How fast is the hardware replacement for SKU FC-10-0400E-211-02-DD?
A
With the 4-hour hardware delivery premium RMA service, replacement hardware ships within four hours of RMA approval, minimizing downtime and maintaining network security.
Q
What support hours are included with this RMA service?
A
This premium RMA service provides 24x7 technical support and hardware dispatch, guaranteeing round-the-clock assistance and rapid hardware delivery.
Q
Which network environments benefit most from the FortiGate-400E?
A
Large enterprises and data centers with high throughput requirements benefit from the FortiGate-400E’s multi-gigabit performance, deep inspection, and advanced threat protection.
Q
What are the key hardware specifications of the FortiGate-400E?
A
The FortiGate-400E delivers up to 70 Gbps firewall throughput, 35 Gbps IPS, 12 million concurrent sessions, and eight integrated slots for enhanced network flexibility.
Q
How does the 4-hour RMA service process work?
A
Upon RMA request approval, Fortinet dispatches replacement hardware within four hours. Customers receive tracking information and on-site support until installation is confirmed.
Q
Is next-business-day delivery an option?
A
With this premium service, delivery commitments are guaranteed within four hours, which surpasses standard next-business-day options for critical deployments.
Q
Can I renew or extend the 4-hour RMA service?
A
Yes, customers can renew or extend the 4-hour hardware delivery premium RMA service through Fortinet’s renewals portal or authorized resellers.
Q
What licensing is required for the FortiGate-400E?
A
The FortiGate-400E requires a valid FortiGuard subscription and FortiCare support contract to activate security services, firmware updates, and premium RMA benefits.
Q
Does the service cover on-site installation assistance?
A
While the service focuses on hardware replacement and shipping, on-site installation can be arranged through optional professional services engagements.
Q
Which security services are supported on the FortiGate-400E?
A
Supported services include FortiGuard IPS, antivirus, web filtering, DNS filtering, application control, SSL inspection, and sandbox integration for comprehensive threat protection.
Q
How do I initiate an RMA for SKU FC-10-0400E-211-02-DD?
A
Log in to the Fortinet support portal, create an RMA ticket detailing the issue, and our team will validate the request before dispatching replacement hardware within four hours.
Q
What warranty coverage applies to the FortiGate-400E?
A
The FortiGate-400E includes a one-year limited hardware warranty, which can be extended with FortiCare support contracts offering advanced replacement and upgrade options.
Q
Are firmware updates included in the support?
A
Yes, FortiCare 24x7 support includes access to all firmware updates, feature enhancements, and security patches to keep your FortiGate-400E up to date.
Q
What are the ordering options for this SKU?
A
The FortiGate-400E with 4-hour premium RMA service (SKU FC-10-0400E-211-02-DD) is available through Fortinet authorized distributors and direct sales teams.
Q
How does this RMA service improve network uptime?
A
By guaranteeing hardware delivery within four hours and providing 24x7 support, the premium RMA service minimizes hardware-related downtime and accelerates incident recovery.
