United States
Name:
FC-10-00143-301-02-DD
- Description:
- FortiGate-140E-POE, Secure RMA Service
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3 Year Extended Warranty
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Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
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Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-00143-301-02-DD Overview
FC-10-00143-301-02-DD is a rack-mounted hardware appliance engineered for high-performance network security deployments. It delivers up to 10 Gbps firewall throughput with a port configuration that includes 4x LAN ports, 2x WAN ports, and dual SFP slots, while featuring dual AC power supplies with built-in redundancy for continuous operation.
The device supports a comprehensive suite of security services such as IPS, antivirus, web filtering, VPN, and application control. It is optimized for centralized management through GUI, CLI, and cloud-based platforms, making it an ideal solution for enterprise, branch, and cloud deployments with scalability and active-passive high availability configurations.
What is the price of FC-10-00143-301-02-DD?
Pricing for FC-10-00143-301-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-00143-301-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-00143-301-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office / Cloud |
| Use Case | VPN / Secure Access / Segmentation / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 7 Gbps |
| VPN Throughput | 5 Gbps |
| Supported Applications | 12 |
| Centralized Configuration & Reporting | Yes |
| Feature | Deep packet inspection with integrated threat management |
| Concurrent Sessions | 500,000 |
| Maximum Concurrent Sessions | 750,000 |
| Users/Nodes | Unlimited |
| Integrated I/O | N/A |
| New Sessions Per Second | 50,000 |
| Supported VPN Types | IPSec / SSL VPN / L2TP |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 4 LAN Ports |
| Switch Ports | No |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging |
| Firewall Policies Supported | 250 |
| Users Supported | 400 |
| Memory | 8 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | Rack-mount |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-00143-301-02-DD |
| Height | 1 inch |
| Width | 18 inches |
| Depth | 16 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | GUI, CLI, REST API |
| Concurrent Sessions | 500,000 | 500000 | 500000 | 500,000 | 500,000 |
| Deployment Type | Enterprise / Branch Office / Cloud | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office / Data Center |
| Depth | 16 inches | 15.0 inches | 18 inches | 15 inches | 15.0 |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | N/A | SFP |
| Feature | Deep packet inspection with integrated threat management | Advanced Threat Protection | Advanced Threat Protection | Next-Generation Firewall with integrated IPS, Antivirus, Web Filtering, and VPN support | High Availability, Clustering |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 250 | 500 | 200 | 1000 | 1000 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 12 Gbps | 5 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | Rack-mount | 1 RU | Rack-mounted | 1 RU | 1 RU |
| Height | 1 inch | 1.75 inches | 1.75 inches | 1 inches | 1.75 |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | N/A | 4 | 8 | 8 | 4 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP / SFP+ |
| IPS Throughput | 7 Gbps | 8 Gbps | 9 Gbps | 8 Gbps | 3 Gbps |
| LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog |
| Management Options | Cloud / CLI / GUI / Centralized / REST API | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API | Cloud / CLI / GUI / SNMP |
| Maximum Concurrent Sessions | 750,000 | 750000 | 1000000 | 1,000,000 | 1,000,000 |
| Memory | 8 GB | 8 GB | 16 GB | 8 GB | 8 GB |
| New Sessions Per Second | 50,000 | 25000 | 20000 | 50,000 | 50,000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply with Redundancy |
| Product Name | FC-10-00143-301-02-DD | FC-10-0500E-179-02-DD Next Generation Firewall | FC-10-FG1HE-159-02-DD | FG-500E-BDL-950-12 Next-Generation Firewall | FG-501E-BDL-950-60 Next-Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 12 | 50 | 50 | 200 | 50 |
| Supported VPN Types | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | No | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 9 Gbps | 8 Gbps | 10 Gbps | 2 Gbps |
| Use Case | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | UTM | UTM |
| Users Supported | 400 | 10000 | 1000 | Unlimited | 500,000 |
| Users/Nodes | Unlimited | Unlimited | 1000 | Unlimited | Unlimited |
| VPN Throughput | 5 Gbps | 7 Gbps | 7 Gbps | 6 Gbps | 1.5 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 4 WAN | 2 WAN | 2 WAN |
| Weight | 15 lbs | 15 lbs | 15 lbs | 20 lbs | 22 lbs |
| Width | 18 inches | 17.5 inches | 17.3 inches | 17 inches | 17.5 |
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Questions & Answers
Q
What is the FortiGate-140E-POE Secure RMA Service?
A
FortiGate-140E-POE Secure RMA Service is a Fortinet support offering that provides expedited hardware replacement, secure device sanitization, and minimized downtime in the event of a hardware failure.
Q
What does the Secure RMA Service cover for FortiGate-140E-POE?
A
It covers physical hardware defects, expedited device replacement, secure data destruction on returned units, and pre-paid return shipping.
Q
How do I initiate an RMA request for my FortiGate-140E-POE?
A
Log in to the Fortinet Support Portal, create a new case with your device serial number and failure details, and select the Secure RMA option.
Q
What is the replacement turnaround time under Secure RMA?
A
After RMA approval, Fortinet ships the replacement FortiGate-140E-POE unit the next business day, subject to regional availability.
Q
Are shipping costs included with Secure RMA Service?
A
Yes. Secure RMA Service includes pre-paid shipping for both the replacement unit and the return of the defective device.
Q
Does Secure RMA Service have geographic restrictions?
A
Service is available in most regions where Fortinet operates; please verify eligibility and coverage details with your authorized Fortinet reseller.
Q
What SLA applies to hardware replacement under Secure RMA?
A
Secure RMA Service provides a 4-hour response SLA for hardware dispatch, ensuring next-day delivery after RMA approval.
Q
How long does Secure RMA Service cover my FortiGate-140E-POE?
A
Standard coverage is one year from the date of purchase, with options to renew annually for up to five years.
Q
Can I renew or extend my Secure RMA Service?
A
Yes. Contact your Fortinet partner or sales representative before expiration to purchase renewal or extend your current term.
Q
How can I track the status of my RMA request?
A
Sign in to the Fortinet Support Portal and view real-time updates and shipment tracking under the “My Cases” section.
Q
What conditions are excluded from Secure RMA coverage?
A
Exclusions include damage from unauthorized repairs, physical accidents, environmental misuse, and non-Fortinet-approved modifications.
Q
Does Secure RMA Service include configuration backup or migration?
A
No. Customers should back up or export their FortiGate-140E-POE configuration before submitting an RMA request.
Q
Is an active FortiCare support contract required for Secure RMA?
A
Yes. Secure RMA Service is part of the FortiCare Support portfolio and requires an active FortiCare contract linked to the device serial number.
Q
What information is required to process a Secure RMA?
A
You must provide the FortiGate-140E-POE serial number, proof of purchase, FortiCare contract ID, and a detailed description of the hardware issue.
Q
Are loaner units available under Secure RMA Service?
A
Temporary loaner units are offered through the FortiLoan program for critical deployments; availability may vary by region.
Q
How much does Secure RMA Service cost for FortiGate-140E-POE?
A
Pricing depends on region, service term length, and support level. Contact your Fortinet partner or reseller for a customized quote.
Q
How do I upgrade from a standard warranty to Secure RMA Service?
A
Reach out to your Fortinet sales representative or authorized partner to convert or upgrade your existing FortiGate-140E-POE warranty to Secure RMA Service.
