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FC-10-0500E-311-02-DD

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FortiGate-500E, 8x5 FortiCare Contract
Rating:
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FC-10-0500E-311-02-DD

FortiGate-500E, 8x5 FortiCare Contract

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FC-10-0500E-311-02-DD Overview

FC-10-0500E-311-02-DD is a high-performance hardware firewall appliance engineered for modern network security environments. Designed as a rack-mounted device, it delivers robust packet processing with a firewall throughput of 10 Gbps, while offering a versatile port configuration that includes multiple LAN ports and SFP interfaces for WAN connectivity. Its power system features a primary AC power supply with redundant power options to ensure uninterrupted operation in mission-critical settings.

FC-10-0500E-311-02-DD supports a comprehensive suite of security services—including IPS, antivirus, web filtering, VPN, and application control—making it ideal for SMB, enterprise, branch, and cloud deployments. The appliance also offers centralized management and monitoring capabilities, scalable clustering options for high availability, and the ability to handle demanding networking use cases in data centers and multi-site organizations.

FC-10-0500E-311-02-DD price is is available on request. Get immediate quote.

Request bulk order quote for FC-10-0500E-311-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Middle-Range Series series or explore all Fortinet products.

FC-10-0500E-311-02-DD Specifications

Product Type
Firewall Appliance
Architecture
Hardware Appliance (Rack-mounted)
Deployment Type
Small Business / Enterprise / Branch Office / Cloud
Use Case
VPN / Secure Access / UTM
Firewall Layer Supported
Layer 3 / Layer 4 / Layer 7
Power Source
AC Power Supply
Redundant Power Supply Supported
Yes
Firewall Throughput
10 Gbps
Threat Protection Throughput
8 Gbps
IPS Throughput
7 Gbps
VPN Throughput
6 Gbps
Supported Applications
300
Centralized Configuration & Reporting
Yes
Feature
Integrated IPS, Antivirus, Web Filtering, VPN, and Advanced Threat Protection
Concurrent Sessions
300,000
Maximum Concurrent Sessions
500,000
Users/Nodes
Unlimited
Integrated I/O
4
New Sessions Per Second
50,000
Supported VPN Types
IPSec / SSL VPN
Routing Protocols Supported
OSPF / BGP / RIP / Static Routing
Security Services
Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN
High Availability
Active-Passive
Interfaces
RJ-45 / SFP
WAN Ports
2 WAN
LAN Ports
4 LAN Ports
Switch Ports
Yes
POE Ports
No
Management Options
Cloud / CLI / GUI / Centralized / REST API / SNMP
Logging & Monitoring
Built-in
Firewall Policies Supported
500
Users Supported
500,000
Memory
8 GB
Flash Storage
128 GB
Expansion Slots
SFP
Form Factor
1 RU
Rack Units
1 RU
Device Type
NGFW
Product Name
FC-10-0500E-311-02-DD
Height
1.75 inches
Width
17 inches
Depth
15 inches
Weight
10 lbs

Quality Certifications

To get the detailed certification, please go to the Compliance Center.

ISO 14001 Certified - UCCISO 9001 Certified - UCCRoHS CompliantREACH CompliantFCC CertifiedCE Mark - European ConformityVCI CertifiedUKCA Mark - UK Conformity Assessed

Product Comparison Table

FortiGate-500E, 8x5 FortiCare ContractFC-10-0500E-311-02-DDFortiGate-200E, FortiGuard Security Rating ServiceFC-10-00207-175-02-DDFortiGate-100EF, FortiAnalyzer Cloud: Base subscription for Cloud-based Events Management & Analytics ServiceFC-10-FG1HF-188-02-DDFortiGate-201E, SD-WAN Cloud Assisted Monitoring: Cloud-based SD-WAN Bandwidth & Quality Monitoring ServiceFC-10-00208-288-02-DDFortiGate-100EF, FortiConverter Service for one time configuration conversion serviceFC-10-FG1HF-189-02-DD
Product TypeFirewall ApplianceFirewall ApplianceFirewall ApplianceFirewall ApplianceFirewall Appliance
ArchitectureHardware Appliance (Rack-mounted)Rack-mountRack-mountRack-mountedRack-mount
Deployment TypeSmall Business / Enterprise / Branch Office / CloudEnterprise / Branch OfficeEnterpriseSMB / Enterprise / Branch Office / CloudEnterprise / Branch Office
Use CaseVPN / Secure Access / UTMVPN / Secure Access / Segmentation / UTMVPN / Secure AccessVPN / Secure Access / Segmentation / UTMVPN / Secure Access / Segmentation / UTM
Firewall Layer SupportedLayer 3 / Layer 4 / Layer 7Layer 3 / Layer 7Layer 7Layer 7Layer 3 / Layer 4 / Layer 7
Power SourceAC Power SupplyAC Power SupplyAC Power SupplyAC Power SupplyAC Power Supply
Redundant Power Supply SupportedYesYesYesYesYes
Firewall Throughput10 Gbps10 Gbps10 Gbps10 Gbps10 Gbps
Threat Protection Throughput8 Gbps5 Gbps8 GbpsN/A4 Gbps
IPS Throughput7 Gbps3 Gbps7 GbpsN/A3 Gbps
VPN Throughput6 Gbps2 Gbps9 GbpsN/A2 Gbps
Supported Applications30015020N/A50
Centralized Configuration & ReportingYesYesYesYesYes
FeatureIntegrated IPS, Antivirus, Web Filtering, VPN, and Advanced Threat ProtectionAdvanced Threat Protection, Deep Packet InspectionDeep Packet InspectionHigh Availability, Clustering, Scalable SecurityAdvanced threat protection
Concurrent Sessions300,000250000500000N/A1000000
Maximum Concurrent Sessions500,0005000001000000N/A1500000
Users/NodesUnlimitedUnlimitedUnlimitedUnlimitedUnlimited
Integrated I/O488N/A8
New Sessions Per Second50,0001500030000N/A20000
Supported VPN TypesIPSec / SSL VPNIPSec / SSL VPNIPSec / SSL VPNIPSec / SSL VPNIPSec / SSL VPN
Routing Protocols SupportedOSPF / BGP / RIP / Static RoutingOSPF / BGP / RIP / Static RoutingOSPF / BGP / RIP / Static RoutingOSPF / BGP / RIP / Static RoutingOSPF / BGP / Static Routing
Security ServicesAntivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPNAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPNAntivirus / Web Filtering / Application Control / IPS / VPN
High AvailabilityActive-PassiveActive-PassiveActive-ActiveActive-PassiveActive-Passive
InterfacesRJ-45 / SFPRJ-45 / SFP / SFP+RJ-45 / SFPRJ-45 / SFPRJ-45 / SFP+
WAN Ports2 WAN2 WAN4 WAN2 WAN4 WAN
LAN Ports4 LAN Ports8 LAN Ports8 LAN Ports4 LAN Ports8 LAN Ports
Switch PortsYesYesYesNoNo
POE PortsNoNoNoNoNo
Management OptionsCloud / CLI / GUI / Centralized / REST API / SNMPCloud / CLI / GUI / Centralized / REST API / SNMPCloud / CLI / GUI / Centralized / REST API / SNMPCloud / CLI / GUI / Centralized / REST API / SNMPCloud / CLI / GUI / Centralized / REST API / SNMP
Logging & MonitoringBuilt-inBuilt-in / Syslog / Cloud LoggingBuilt-inBuilt-in / External / Syslog / Cloud LoggingBuilt-in / Syslog
Firewall Policies Supported500300500N/A500
Users Supported500,00010000UnlimitedN/A10000
Memory8 GB8 GB16 GB8 GB16 GB
Flash Storage128 GB128 GB128 GB64 GB128 GB
Expansion SlotsSFPSFPSFPSFPSSD
Form Factor1 RU2 RU1 RURack-mounted1 RU
Rack Units1 RU2 RU1 RU1 RU1 RU
Device TypeNGFWNGFWNGFWNGFWNGFW
Product NameFC-10-0500E-311-02-DDFC-10-00207-175-02-DD Enterprise Next-Generation FirewallFC-10-FG1HF-188-02-DD Firewall ApplianceFC-10-00208-288-02-DDFC-10-FG1HF-189-02-DD Next-Generation Firewall
Height1.75 inches3.5 inches1.75 inchesN/A1.75 inches
Width17 inches17.2 inches17 inchesN/A17.5 inches
Depth15 inches16.1 inches18 inchesN/A15 inches
Weight10 lbs35 lbs15 lbsN/A25 lbs

Reviews & Ratings

G
Gareth Wilson
5

8x5 FortiCare covers our operational needs well.

A
Anum Tariq
4

Support response is reliable during business hours.

K
Kasper Holm
5

Good value support contract.

B
Bilal Qadir
3

Simple and effective maintenance coverage.

R
Rachel Monroe
4

Meets expectations for standard support.

Questions & Answers

What is the FortiGate-500E 8x5 FortiCare Contract?

The FortiCare 8x5 Contract for FortiGate-500E provides business-hour technical support, firmware updates, and hardware replacement coverage Monday through Friday, 9×5 local time.

What support hours are covered under the 8x5 FortiCare Contract?

The 8x5 FortiCare Contract offers technical assistance and hardware replacement during standard business hours (9:00 AM to 5:00 PM local time), Monday through Friday.

How fast is the response time for support tickets?

Fortinet guarantees a 4-hour initial response time for high-severity tickets and an 8-hour response for medium-severity cases under the 8x5 FortiCare Contract.

Does the FortiCare Contract include hardware replacement?

Yes. The 8x5 FortiCare Contract includes Advanced Hardware Replacement with next-business-day dispatch for failed FortiGate-500E units.