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24x7 FortiCare ensures round the clock support coverage.
FC-10-0060E-247-02-DD
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FortiGate-60E, 24x7 FortiCare Contract
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FC-10-0060E-247-02-DD
- Description:
- FortiGate-60E, 24x7 FortiCare Contract
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- Fortinet
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FC-10-0060E-247-02-DD Overview
FC-10-0060E-247-02-DD is a high-performance, rack-mounted firewall appliance engineered for enterprise and branch office deployments. It delivers robust throughput capacity with advanced security services including IPS, antivirus, web filtering, and VPN, ensuring minimal latency even under heavy loads.
Designed with a versatile port configuration featuring both LAN and SFP interfaces, the device supports AC power with redundant options to maximize uptime. It is optimized for scalability and high availability, making it ideal for secure segmentation, unified threat management, and centralized deployment in cloud and on-premises environments.
FC-10-0060E-247-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-0060E-247-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Entry-Level Series series or explore all Fortinet products.
FC-10-0060E-247-02-DD Specifications
- Product Type
- Firewall Appliance
- Architecture
- Rack-mount
- Deployment Type
- Enterprise / Branch Office
- Use Case
- UTM
- Firewall Layer Supported
- Layer 7
- Power Source
- AC Power Supply
- Redundant Power Supply Supported
- Yes
- Firewall Throughput
- 10 Gbps
- Threat Protection Throughput
- 3 Gbps
- IPS Throughput
- 2.5 Gbps
- VPN Throughput
- 8 Gbps
- Supported Applications
- 500
- Centralized Configuration & Reporting
- Yes
- Feature
- Deep Packet Inspection, High Session Capacity
- Concurrent Sessions
- 500000
- Maximum Concurrent Sessions
- 1000000
- Users/Nodes
- Unlimited
- Integrated I/O
- 4
- New Sessions Per Second
- 60000
- Supported VPN Types
- IPSec / SSL VPN
- Routing Protocols Supported
- OSPF / BGP / Static Routing
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / VPN
- High Availability
- Active-Passive
- Interfaces
- RJ-45 / SFP
- WAN Ports
- 2 WAN
- LAN Ports
- 8 LAN Ports
- Switch Ports
- Yes
- POE Ports
- No
- Management Options
- Cloud / CLI / GUI / SNMP
- Logging & Monitoring
- Built-in
- Firewall Policies Supported
- 1000
- Users Supported
- N/A
- Memory
- 8 GB
- Flash Storage
- 128 GB
- Expansion Slots
- SFP
- Form Factor
- 1 RU
- Rack Units
- 1 RU
- Device Type
- NGFW
- Product Name
- FC-10-0060E-247-02-DD Next-Generation Firewall Appliance
- Height
- 1.75 inches
- Width
- 17.5 inches
- Depth
- 12 inches
- Weight
- 15 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-0060E-247-02-DD |  FC-10-0060E-274-01-DD |  FG-60E-BDL-950-12 |  FG-100E-BDL-950-36 |  FC-10-0081E-179-02-DD | |
|---|---|---|---|---|---|
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office |
| Use Case | UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Firewall Throughput | 10 Gbps | 10 Gbps | 0.95 Gbps | 2 Gbps | 10 Gbps |
| Threat Protection Throughput | 3 Gbps | 8 Gbps | 0.75 Gbps | 1.5 Gbps | 2 Gbps |
| IPS Throughput | 2.5 Gbps | 4 Gbps | 0.75 Gbps | 1 Gbps | 2 Gbps |
| VPN Throughput | 8 Gbps | 2 Gbps | 0.85 Gbps | 1 Gbps | 4 Gbps |
| Supported Applications | 500 | 15 | 50 | 500 | 150 |
| Centralized Configuration & Reporting | Yes | Yes | Centralized Management Supported | Yes | Cloud Enabled |
| Feature | Deep Packet Inspection, High Session Capacity | Advanced Threat Detection | High availability, clustering, and scalability | High performance security with advanced inspection | Integrated IPS/AV/Web Filtering/VPN |
| Concurrent Sessions | 500000 | 500000 | 500000 | 300000 | 1000000 |
| Maximum Concurrent Sessions | 1000000 | 750000 | 500000 | 500000 | 1500000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Integrated I/O | 4 | 8 | 8 | 12 | 4 |
| New Sessions Per Second | 60000 | 10000 | 15000 | 20000 | 50000 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP+ |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| POE Ports | No | No | No | No | No |
| Management Options | Cloud / CLI / GUI / SNMP | CLI / GUI / Centralized / REST API / SNMP | CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog / Cloud Logging |
| Firewall Policies Supported | 1000 | 2000 | 250 | 1000 | 1000 |
| Users Supported | N/A | 10000 | Unlimited | Unlimited | Unlimited |
| Memory | 8 GB | 16 GB | 8 GB | 8 GB | 16 GB |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Form Factor | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Product Name | FC-10-0060E-247-02-DD Next-Generation Firewall Appliance | FC-10-0060E-274-01-DD | FG-60E-BDL-950-12 | FG-100E-BDL-950-36 | FC-10-0081E-179-02-DD Next-Generation Firewall |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches |
| Width | 17.5 inches | 17 inches | 17 inches | 17.5 inches | 17.5 inches |
| Depth | 12 inches | 12 inches | 18 inches | 18.2 inches | 15 inches |
| Weight | 15 lbs | 25 lbs | 15 lbs | 30 lbs | 15 lbs |
Reviews & Ratings
E
Edward Knight
4
Support engineers are knowledgeable and efficient.
G
Gordon Mills
5
Reliable assistance during critical incidents.
S
Stuart Brennan
4
Good value for continuous operations.
A
Alan Prescott
4
Consistent service quality.
Questions & Answers
What is the FortiGate-60E, 24x7 FortiCare Contract (SKU: FC-10-0060E-247-02-DD)?
The FortiGate-60E with 24x7 FortiCare Contract (SKU: FC-10-0060E-247-02-DD) pairs a high-performance next-generation firewall with around-the-clock global support, including hardware replacement, firmware upgrades, and expert technical assistance.
What key features does the FortiGate-60E deliver?
FortiGate-60E offers advanced threat protection with IPS, application control, antivirus, web filtering, SSL inspection and delivers up to 3.5 Gbps firewall throughput for small to midsize networks.
What services are included in the 24x7 FortiCare Contract?
The 24x7 FortiCare Contract includes 24x7 remote technical support, unlimited firmware updates, next business day hardware replacement, and continuous FortiGuard threat intelligence updates.
How do I activate my FortiCare 24x7 Contract?
Log in to the Fortinet Support Portal, register your FortiGate-60E under the contract SKU, upload proof of purchase, and the FortiCare license will automatically activate.
What are the support response times under the 24x7 FortiCare Contract?
FortiCare guarantees a 60-minute initial response for critical issues and a four-hour response for high-severity cases, available 24x7 worldwide.
Are firmware updates and security patches included in the contract?
Yes, all FortiGate firmware updates, security patches and feature releases are included at no additional cost and can be downloaded from the Support Portal.
Does the FortiCare Contract cover hardware replacement?
Yes, the contract covers next business day onsite hardware replacement for covered failures, subject to regional availability and service terms.
Can I renew my 24x7 FortiCare Contract online?
Yes, you can renew directly through the Fortinet Support Portal or via your authorized Fortinet partner prior to contract expiration.
Which FortiGuard services are provided with this contract?
Included FortiGuard services cover threat intelligence updates, antivirus signatures, intrusion prevention, web filtering, and application control databases.
What is the minimum contract term for FortiCare 24x7?
The minimum subscription term is one year, with options to extend in annual increments up to five years for continuous coverage.
How do I escalate a support ticket under this contract?
To escalate, contact your assigned FortiCare engineer via phone or email, reference your ticket number, and request escalation to a senior support specialist.
Can I transfer my FortiCare Contract to a replacement FortiGate device?
Yes, contract transfers are permitted once the original device is decommissioned and the replacement device is registered under the same contract SKU.
What payment options are available for the FortiCare 24x7 Contract?
You can pay via credit card, purchase order or wire transfer, according to your organization’s procurement policies and regional options.
How does 24x7 FortiCare support enhance FortiGate-60E performance?
Continuous firmware updates, real-time threat intelligence and expert support ensure optimal security performance, higher uptime and rapid issue resolution.
Where can I view my FortiCare contract details and expiration date?
Sign in to the Fortinet Support Portal, navigate to License & Contract Management, and review your active contracts, coverage details and renewal dates.
Is international support included in the 24x7 FortiCare Contract?
Yes, the contract provides global support 24x7 in multiple languages, ensuring assistance across all FortiCare-covered regions.