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Bruce Manning
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8x5 FortiCare support is responsive.
FC-10-0060E-311-02-DD
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FortiGate-60E, 8x5 FortiCare Contract
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FC-10-0060E-311-02-DD
- Description:
- FortiGate-60E, 8x5 FortiCare Contract
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-0060E-311-02-DD Overview
FC-10-0060E-311-02-DD is a high-performance, rack-mounted hardware firewall appliance engineered for enterprise and branch office environments. Built with robust throughput capabilities, this device delivers up to 10 Gbps of firewall processing, supports multiple port configurations including RJ-45 and SFP, and is powered by an AC power supply with redundant support to ensure uninterrupted operation.
Designed to meet demanding security and connectivity needs, FC-10-0060E-311-02-DD offers comprehensive security services such as IPS, antivirus, web filtering, and VPN. Its management versatility—supporting CLI, GUI, SNMP, and REST API—makes it ideal for centralized deployment across SMBs, enterprises, and cloud integrations, while high availability through active-active clustering ensures scalable and resilient protection.
FC-10-0060E-311-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-0060E-311-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Entry-Level Series series or explore all Fortinet products.
FC-10-0060E-311-02-DD Specifications
- Product Type
- Firewall Appliance
- Architecture
- Rack-mount
- Deployment Type
- Enterprise
- Use Case
- VPN / Secure Access / Segmentation / UTM
- Firewall Layer Supported
- Layer 7
- Power Source
- AC Power Supply
- Redundant Power Supply Supported
- Yes
- Firewall Throughput
- 10 Gbps
- Threat Protection Throughput
- 3 Gbps
- IPS Throughput
- 2 Gbps
- VPN Throughput
- 1.5 Gbps
- Supported Applications
- 100
- Centralized Configuration & Reporting
- Yes
- Feature
- Deep Packet Inspection, Sandboxing, Content Filtering
- Concurrent Sessions
- 500000
- Maximum Concurrent Sessions
- 500000
- Users/Nodes
- Unlimited
- Integrated I/O
- 4
- New Sessions Per Second
- 30000
- Supported VPN Types
- IPSec, SSL VPN, L2TP
- Routing Protocols Supported
- OSPF, BGP, Static Routing
- Security Services
- Antivirus, Web Filtering, Application Control, IPS, VPN
- High Availability
- Active-Active
- Interfaces
- RJ-45, SFP
- WAN Ports
- 2 WAN
- LAN Ports
- 8 LAN Ports
- Switch Ports
- Yes
- POE Ports
- No
- Management Options
- CLI, GUI, SNMP, REST API
- Logging & Monitoring
- Built-in, Syslog, Cloud Logging
- Firewall Policies Supported
- 150
- Users Supported
- 1000
- Memory
- 16 GB
- Flash Storage
- 128 GB
- Expansion Slots
- SFP
- Form Factor
- 2 RU
- Rack Units
- 2 RU
- Device Type
- NGFW
- Product Name
- FC-10-0060E-311-02-DD Next Generation Firewall
- Height
- 3 inches
- Width
- 17 inches
- Depth
- 19 inches
- Weight
- 25 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-0060E-311-02-DD |  FC-10-0081E-188-02-DD |  FG-81E-BDL-950-12 |  FC-10-0051E-212-02-DD |  FC-10-0081E-288-02-DD | |
|---|---|---|---|---|---|
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | CLI, GUI, REST API, SNMP | Yes | Yes | GUI / CLI / SNMP |
| Concurrent Sessions | 500000 | 500000 | 500,000 | 500,000 | 500,000 |
| Deployment Type | Enterprise | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office / Cloud | Enterprise |
| Depth | 19 inches | 18 | 15.0 inches | 15 inches | 16.5 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Deep Packet Inspection, Sandboxing, Content Filtering | High Availability, Clustering, Scalability | Advanced threat protection | High Availability, Scalability, Clustering Options | High Availability, Clustering, Scalability |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 3 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 |
| Firewall Policies Supported | 150 | 500 | 200 | 200 | 20 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | 2 RU | Rack-mount | 1 RU | 1 RU | 1 RU |
| Height | 3 inches | 1 | 1.75 inches | 1.75 inches | 1.75 inches |
| High Availability | Active-Active | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| IPS Throughput | 2 Gbps | 5 Gbps | 6 Gbps | 7 Gbps | 4 Gbps |
| Integrated I/O | 4 | 4 | 8 | 4 | 4 |
| Interfaces | RJ-45, SFP | RJ-45 / SFP / Combo Ports | RJ-45 / SFP / SFP+ | RJ-45 / SFP | RJ-45 / SFP |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in, Syslog, Cloud Logging | Built-in / External / Syslog | Built-in / Syslog | Built-in / External / Syslog / Cloud Logging | Built-in / Syslog |
| Management Options | CLI, GUI, SNMP, REST API | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized |
| Maximum Concurrent Sessions | 500000 | 1000000 | 1,000,000 | 1,000,000 | 1,000,000 |
| Memory | 16 GB | 16 GB | 16 GB | 16 GB | 16 GB |
| New Sessions Per Second | 30000 | 20000 | 30,000 | 30,000 | 50,000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0060E-311-02-DD Next Generation Firewall | FC-10-0081E-188-02-DD Network Security Appliance | FG-81E-BDL-950-12 Next-Generation Firewall | FC-10-0051E-212-02-DD | FC-10-0081E-288-02-DD Advanced Security Appliance |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 2 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF, BGP, Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus, Web Filtering, Application Control, IPS, VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 100 | 100 | 50 | 50 | 150 |
| Supported VPN Types | IPSec, SSL VPN, L2TP | IPSec / SSL VPN / L2TP / PPTP | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 3 Gbps | 8 Gbps | 8 Gbps | 8 Gbps | 5 Gbps |
| Use Case | VPN / Secure Access / Segmentation / UTM | UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access | VPN / Secure Access / UTM |
| Users Supported | 1000 | 5000 | 1000 | 10,000 | 1000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 1.5 Gbps | 2 Gbps | 7 Gbps | 9 Gbps | 8 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 25 lbs | 15 | 22 lbs | 15 lbs | 25 lbs |
| Width | 17 inches | 17 | 17.5 inches | 17.5 inches | 17.5 inches |
Reviews & Ratings
H
Howard Finch
5
Issues resolved efficiently during business hours.
R
Roger Quinn
4
Professional support experience.
I
Ian Dalton
4
Dependable coverage for daily operations.
V
Victor Stone
5
A solid support contract.
Questions & Answers
What does the FortiGate-60E, 8x5 FortiCare contract cover?
The 8x5 FortiCare contract for FortiGate-60E includes firmware updates, hardware replacement, and technical support with an 8-business-hour response time, ensuring continuous network protection during standard business hours.
How does 8x5 FortiCare support work for FortiGate-60E?
8x5 FortiCare provides access to Fortinet’s support engineers Monday through Friday during local business hours, delivering troubleshooting guidance, configuration assistance, and expedited hardware replacement.
What are the key features of the FortiGate-60E firewall?
The FortiGate-60E offers advanced threat protection, SD-WAN capabilities, SSL inspection, and integrated switching; it secures small to mid-sized networks with high throughput and low latency.
Who should choose the FortiGate-60E with 8x5 FortiCare?
Small to medium-sized businesses and branch offices that require enterprise-grade firewall features and reliable business-hour support will benefit most from FortiGate-60E with 8x5 FortiCare.
How can I renew my 8x5 FortiCare contract for FortiGate-60E?
You can renew online via the Fortinet Customer Service & Support portal or through your authorized Fortinet reseller before your contract expiration to avoid service interruptions.
What is the guaranteed response time under the 8x5 FortiCare contract?
The 8x5 FortiCare contract guarantees an initial response from Fortinet’s support team within eight business hours after your case submission.
How do I activate FortiCare support for FortiGate-60E?
Register your FortiGate-60E device on the Fortinet Customer Service & Support portal using the device’s serial number, then assign the 8x5 FortiCare license to begin support coverage.
Can I upgrade from 8x5 to 24x7 FortiCare support?
Yes, you can upgrade at any time through your Fortinet reseller or the Fortinet portal to access round-the-clock support and faster response SLAs.
What technical services are included with 8x5 FortiCare?
8x5 FortiCare includes access to software patches, firmware upgrades, configuration support, and next-business-day advanced hardware replacement for your FortiGate-60E.
How does the FortiCare contract improve network security?
By ensuring timely updates, expert support, and rapid hardware replacement, the FortiCare contract minimizes vulnerability exposure and maximizes uptime for your FortiGate-60E firewall.
Is on-site support included in the 8x5 FortiCare contract?
No, 8x5 FortiCare provides remote technical support and next-business-day hardware replacement; on-site services require a separate FortiCare On-Site contract.
Which software updates are covered under the 8x5 contract?
The 8x5 FortiCare contract covers all FortiOS firmware updates, security patches, and feature enhancements released during the contract term.
How do I contact FortiCare for technical assistance?
Log into the Fortinet Customer Service & Support portal, open a support case, or call the regional FortiCare hotline provided on the portal during business hours.
What is the minimum duration for a FortiCare contract?
FortiCare contracts have a minimum term of one year, with multi-year options available for extended support and cost savings.
What licensing requirements apply to FortiGate-60E?
FortiGate-60E requires a valid FortiCare contract to receive firmware updates, support services, and access to Fortinet’s security services and threat intelligence.
Does the 8x5 FortiCare contract include firmware upgrades?
Yes, the 8x5 FortiCare contract includes all official FortiOS firmware upgrades released during the contract period.
Is FortiCare support available globally for FortiGate-60E?
FortiCare support is available in all major regions worldwide, with localized response centers and regional service level agreements for FortiGate-60E.