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Four hour RMA service minimizes operational downtime.
FC-10-0051E-212-02-DD
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FortiGate-51E, 4-Hour Hardware and Onsite Engineer Premium...
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FC-10-0051E-212-02-DD
- Description:
- FortiGate-51E, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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- Brand:
- Fortinet
- Condition:
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FC-10-0051E-212-02-DD Overview
FC-10-0051E-212-02-DD is a high-performance rack-mounted security appliance engineered for enterprise and branch office deployments. Designed to deliver robust throughput capabilities, this device offers advanced port configurations with integrated LAN and SFP connectivity, dual redundant power supplies, and a hardware architecture optimized for critical network traffic management and security enforcement.
FC-10-0051E-212-02-DD supports a comprehensive suite of security services including IPS, antivirus, web filtering, and VPN, making it suitable for SMB to large-scale enterprise environments. Its management tools enable easy deployment via cloud, CLI, or GUI interfaces along with centralized reporting, while built-in scalability options, high availability, and clustering support allow seamless integration into complex network infrastructures.
FC-10-0051E-212-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-0051E-212-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Entry-Level Series series or explore all Fortinet products.
FC-10-0051E-212-02-DD Specifications
- Product Type
- Firewall Appliance
- Architecture
- Rack-mount
- Deployment Type
- Enterprise / Branch Office / Cloud
- Use Case
- VPN / Secure Access
- Firewall Layer Supported
- Layer 3 / Layer 4 / Layer 7
- Power Source
- AC Power Supply
- Redundant Power Supply Supported
- Yes
- Firewall Throughput
- 10 Gbps
- Threat Protection Throughput
- 8 Gbps
- IPS Throughput
- 7 Gbps
- VPN Throughput
- 9 Gbps
- Supported Applications
- 50
- Centralized Configuration & Reporting
- Yes
- Feature
- High Availability, Scalability, Clustering Options
- Concurrent Sessions
- 500,000
- Maximum Concurrent Sessions
- 1,000,000
- Users/Nodes
- Unlimited
- Integrated I/O
- 4
- New Sessions Per Second
- 30,000
- Supported VPN Types
- IPSec / SSL VPN / L2TP
- Routing Protocols Supported
- OSPF / BGP / RIP / Static Routing
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN
- High Availability
- Active-Passive
- Interfaces
- RJ-45 / SFP
- WAN Ports
- 2 WAN
- LAN Ports
- 8 LAN Ports
- Switch Ports
- Yes
- POE Ports
- No
- Management Options
- Cloud / CLI / GUI / Centralized / REST API / SNMP
- Logging & Monitoring
- Built-in / External / Syslog / Cloud Logging
- Firewall Policies Supported
- 200
- Users Supported
- 10,000
- Memory
- 16 GB
- Flash Storage
- 128 GB
- Expansion Slots
- SFP
- Form Factor
- 1 RU
- Rack Units
- 1 RU
- Device Type
- NGFW
- Product Name
- FC-10-0051E-212-02-DD
- Height
- 1.75 inches
- Width
- 17.5 inches
- Depth
- 15 inches
- Weight
- 15 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-0051E-212-02-DD |  FG-61E-BDL-980-DD |  FC-10-0050E-175-02-DD |  FC-10-00E80-211-02-DD |  FC-10-00E80-301-02-DD | |
|---|---|---|---|---|---|
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Next-Generation Firewall Appliance | Firewall Appliance |
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount / Virtual | Rack-mount |
| Deployment Type | Enterprise / Branch Office / Cloud | Enterprise / Branch Office | Enterprise / Branch Office / Data Center / Cloud | Small Business / Enterprise / Branch Office / Cloud | Enterprise / Branch Office |
| Use Case | VPN / Secure Access | VPN / Secure Access | VPN / Secure Access / Segmentation / UTM | VPN / UTM / Secure Access / Segmentation | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Threat Protection Throughput | 8 Gbps | 7.5 Gbps | 10 Gbps | 8 Gbps | 8 Gbps |
| IPS Throughput | 7 Gbps | 6 Gbps | 8 Gbps | 5 Gbps | 5 Gbps |
| VPN Throughput | 9 Gbps | 5 Gbps | 9 Gbps | 2 Gbps | 7 Gbps |
| Supported Applications | 50 | 150 | 64 | 100 | 50 |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Built-in | Yes |
| Feature | High Availability, Scalability, Clustering Options | High Availability, Scalability, Clustering | Advanced Threat Protection, Deep Packet Inspection | Advanced Threat Protection, Scalability, High Availability | Next-Generation Firewall, Advanced Threat Protection, Application Control |
| Concurrent Sessions | 500,000 | 500K | 500,000 | 1000000 | 500,000 |
| Maximum Concurrent Sessions | 1,000,000 | 500K | 1,000,000 | 1500000 | 1,000,000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Integrated I/O | 4 | 6 | 8 | 8 | 4 |
| New Sessions Per Second | 30,000 | 25000 | 20,000 | 50000 | 20,000 |
| Supported VPN Types | IPSec / SSL VPN / L2TP | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN / L2TP |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Passive | Active-Active |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP / SFP+ | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| WAN Ports | 2 WAN | 4 WAN | 2 WAN | 2 WAN | 2 WAN |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| POE Ports | No | No | No | No | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | CLI / GUI / SNMP / REST API | Cloud / CLI / GUI / Centralized | CLI / GUI / SNMP / REST API |
| Logging & Monitoring | Built-in / External / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog |
| Firewall Policies Supported | 200 | 250 | 250 | 250 | 1000 |
| Users Supported | 10,000 | Unlimited | Unlimited | Unlimited | Unlimited |
| Memory | 16 GB | 8 GB | 16 GB | 16 GB | 16 GB |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Form Factor | 1 RU | 1 RU | 1 RU | 2 RU | 1 RU |
| Rack Units | 1 RU | 1 RU | 1 RU | 2 RU | 1 RU |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Product Name | FC-10-0051E-212-02-DD | FG-61E-BDL-980-DD Firewall Appliance | FC-10-0050E-175-02-DD Next-Generation Firewall | FC-10-00E80-211-02-DD | FC-10-00E80-301-02-DD |
| Height | 1.75 inches | 1.75 inches | 1.75 | 3.5 inches | 1.75 inches |
| Width | 17.5 inches | 17.5 inches | 17.5 | 17 inches | 17.25 inches |
| Depth | 15 inches | 11.0 inches | 15.0 | 18 inches | 18 inches |
| Weight | 15 lbs | 15 lbs | 12 lbs | 15 lbs | 15 lbs |
Reviews & Ratings
I
Irum Javed
5
Onsite engineer response was professional and fast.
H
Henrik Olsen
4
Excellent support option for critical locations.
F
Faizan Akhtar
5
Reduced risk during unexpected hardware failures.
M
Melissa Carter
5
Premium service worth the investment.
Questions & Answers
What is the FortiGate-51E 4-Hour Hardware and Onsite Engineer Premium RMA Service?
This service provides 24x7 hardware replacement coverage and dispatches a certified engineer onsite within 4 hours of fault confirmation for your FortiGate-51E appliance.
How do I initiate a Premium RMA request for FortiGate-51E?
Log in to the Fortinet Support Portal, create a support ticket, provide your device serial number and fault details, and select Premium RMA to trigger 4-hour onsite dispatch.
What is the guaranteed response time for onsite engineer dispatch?
Upon fault verification, an onsite engineer will arrive at your location within 4 hours, 24 hours a day, 7 days a week.
Which geographic regions are eligible for this service?
The Premium RMA Service covers North America, Europe, Asia Pacific and select LATAM countries. Check availability by contacting your regional Fortinet reseller.
Does the service include hardware replacement parts?
Yes. Faulty FortiGate-51E units are replaced with new or equivalent refurbished hardware at no additional charge.
Are travel and labor costs included in the 4-hour onsite service?
Yes. All engineer travel, labor, and replacement parts are fully covered under the Premium RMA Service.
What support hours apply to the 4-hour Premium RMA Service?
The service operates 24x7x365, including weekends and holidays, ensuring continuous support and rapid hardware replacement.
Can I renew or extend my Premium RMA coverage?
Yes. You can renew or extend coverage up to one year prior to expiration via the Fortinet Support Portal or through your authorized reseller.
What information is required to process a Premium RMA?
Provide your FortiGate-51E serial number, service contract ID, fault description, and site access details when submitting an RMA request.
How does Premium RMA differ from standard RMA service?
Premium RMA guarantees a 4-hour onsite engineer dispatch and expedited hardware replacement, while standard RMA typically offers next-business-day or courier-based parts delivery.
What Service Level Agreements (SLAs) apply to this plan?
The service SLA guarantees fault verification within 30 minutes and onsite engineer arrival within 4 hours of confirmation.
Are software support and configuration included?
This plan focuses on hardware replacement and onsite engineering. Software support and configuration services may require a separate support contract.
How is the Premium RMA Service priced?
Pricing is tiered by region and contract term. Contact your Fortinet reseller for a customized quote based on location and duration.
Can I cancel or downgrade my Premium RMA Service?
Cancellations or downgrades must be requested in writing at least 30 days before renewal. Early termination fees may apply.
What are the eligibility requirements for onsite engineer dispatch?
Eligibility requires a valid service contract, verified device fault, accurate site address, and compliance with Fortinet’s site safety guidelines.
How do I contact Fortinet support for urgent assistance?
Call the 24x7 Support Hotline or submit an urgent ticket via the Fortinet Support Portal with priority set to Premium RMA.