United States
Name:
FC-10-0051E-212-02-DD
- Description:
- FortiGate-51E, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Priority Processing with a dedicated account manager
Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
Holiday Bonus: Submissions on holidays receive priority handling the next business day
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0051E-212-02-DD Overview
FC-10-0051E-212-02-DD is a high-performance rack-mounted security appliance engineered for enterprise and branch office deployments. Designed to deliver robust throughput capabilities, this device offers advanced port configurations with integrated LAN and SFP connectivity, dual redundant power supplies, and a hardware architecture optimized for critical network traffic management and security enforcement.
FC-10-0051E-212-02-DD supports a comprehensive suite of security services including IPS, antivirus, web filtering, and VPN, making it suitable for SMB to large-scale enterprise environments. Its management tools enable easy deployment via cloud, CLI, or GUI interfaces along with centralized reporting, while built-in scalability options, high availability, and clustering support allow seamless integration into complex network infrastructures.
What is the price of FC-10-0051E-212-02-DD?
Pricing for FC-10-0051E-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0051E-212-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0051E-212-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office / Cloud |
| Use Case | VPN / Secure Access |
| Firewall Layer Supported | Layer 3 / Layer 4 / Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 7 Gbps |
| VPN Throughput | 9 Gbps |
| Supported Applications | 50 |
| Centralized Configuration & Reporting | Yes |
| Feature | High Availability, Scalability, Clustering Options |
| Concurrent Sessions | 500,000 |
| Maximum Concurrent Sessions | 1,000,000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 30,000 |
| Supported VPN Types | IPSec / SSL VPN / L2TP |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / External / Syslog / Cloud Logging |
| Firewall Policies Supported | 200 |
| Users Supported | 10,000 |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0051E-212-02-DD |
| Height | 1.75 inches |
| Width | 17.5 inches |
| Depth | 15 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount / Virtual | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Built-in | Yes | Yes |
| Concurrent Sessions | 500,000 | 500,000 | 1000000 | 500,000 | 500K |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office / Cloud | Small Business / Enterprise / Branch Office / Cloud | Enterprise / Branch Office / Data Center / Cloud | Enterprise / Branch Office |
| Depth | 18 inches | 15 inches | 18 inches | 15.0 | 11.0 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Next-Generation Firewall, Advanced Threat Protection, Application Control | High Availability, Scalability, Clustering Options | Advanced Threat Protection, Scalability, High Availability | Advanced Threat Protection, Deep Packet Inspection | High Availability, Scalability, Clustering |
| Firewall Layer Supported | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 |
| Firewall Policies Supported | 1000 | 200 | 250 | 250 | 250 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | 1 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 inches | 3.5 inches | 1.75 | 1.75 inches |
| High Availability | Active-Active | Active-Passive | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 4 | 4 | 8 | 8 | 6 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP / SFP+ |
| IPS Throughput | 5 Gbps | 7 Gbps | 5 Gbps | 8 Gbps | 6 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / External / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog |
| Management Options | CLI / GUI / SNMP / REST API | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized | CLI / GUI / SNMP / REST API | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Maximum Concurrent Sessions | 1,000,000 | 1,000,000 | 1500000 | 1,000,000 | 500K |
| Memory | 16 GB | 16 GB | 16 GB | 16 GB | 8 GB |
| New Sessions Per Second | 20,000 | 30,000 | 50000 | 20,000 | 25000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-00E80-301-02-DD | FC-10-0051E-212-02-DD | FC-10-00E80-211-02-DD | FC-10-0050E-175-02-DD Next-Generation Firewall | FG-61E-BDL-980-DD Firewall Appliance |
| Product Type | Firewall Appliance | Firewall Appliance | Next-Generation Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / DLP / Sandboxing / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 50 | 50 | 100 | 64 | 150 |
| Supported VPN Types | IPSec / SSL VPN / L2TP | IPSec / SSL VPN / L2TP | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN / L2TP |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 8 Gbps | 8 Gbps | 10 Gbps | 7.5 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access | VPN / UTM / Secure Access / Segmentation | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access |
| Users Supported | Unlimited | 10,000 | Unlimited | Unlimited | Unlimited |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 7 Gbps | 9 Gbps | 2 Gbps | 9 Gbps | 5 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 4 WAN |
| Weight | 15 lbs | 15 lbs | 15 lbs | 12 lbs | 15 lbs |
| Width | 17.25 inches | 17.5 inches | 17 inches | 17.5 | 17.5 inches |
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Questions & Answers
Q
What is the FortiGate-51E 4-Hour Hardware and Onsite Engineer Premium RMA Service?
A
This service provides 24x7 hardware replacement coverage and dispatches a certified engineer onsite within 4 hours of fault confirmation for your FortiGate-51E appliance.
Q
How do I initiate a Premium RMA request for FortiGate-51E?
A
Log in to the Fortinet Support Portal, create a support ticket, provide your device serial number and fault details, and select Premium RMA to trigger 4-hour onsite dispatch.
Q
What is the guaranteed response time for onsite engineer dispatch?
A
Upon fault verification, an onsite engineer will arrive at your location within 4 hours, 24 hours a day, 7 days a week.
Q
Which geographic regions are eligible for this service?
A
The Premium RMA Service covers North America, Europe, Asia Pacific and select LATAM countries. Check availability by contacting your regional Fortinet reseller.
Q
Does the service include hardware replacement parts?
A
Yes. Faulty FortiGate-51E units are replaced with new or equivalent refurbished hardware at no additional charge.
Q
Are travel and labor costs included in the 4-hour onsite service?
A
Yes. All engineer travel, labor, and replacement parts are fully covered under the Premium RMA Service.
Q
What support hours apply to the 4-hour Premium RMA Service?
A
The service operates 24x7x365, including weekends and holidays, ensuring continuous support and rapid hardware replacement.
Q
Can I renew or extend my Premium RMA coverage?
A
Yes. You can renew or extend coverage up to one year prior to expiration via the Fortinet Support Portal or through your authorized reseller.
Q
What information is required to process a Premium RMA?
A
Provide your FortiGate-51E serial number, service contract ID, fault description, and site access details when submitting an RMA request.
Q
How does Premium RMA differ from standard RMA service?
A
Premium RMA guarantees a 4-hour onsite engineer dispatch and expedited hardware replacement, while standard RMA typically offers next-business-day or courier-based parts delivery.
Q
What Service Level Agreements (SLAs) apply to this plan?
A
The service SLA guarantees fault verification within 30 minutes and onsite engineer arrival within 4 hours of confirmation.
Q
Are software support and configuration included?
A
This plan focuses on hardware replacement and onsite engineering. Software support and configuration services may require a separate support contract.
Q
How is the Premium RMA Service priced?
A
Pricing is tiered by region and contract term. Contact your Fortinet reseller for a customized quote based on location and duration.
Q
Can I cancel or downgrade my Premium RMA Service?
A
Cancellations or downgrades must be requested in writing at least 30 days before renewal. Early termination fees may apply.
Q
What are the eligibility requirements for onsite engineer dispatch?
A
Eligibility requires a valid service contract, verified device fault, accurate site address, and compliance with Fortinet’s site safety guidelines.
Q
How do I contact Fortinet support for urgent assistance?
A
Call the 24x7 Support Hotline or submit an urgent ticket via the Fortinet Support Portal with priority set to Premium RMA.
