United States
Name:
FC-10-FG60J-311-02-DD
- Description:
- FortiGate-60E-DSLJ, 8x5 FortiCare Contract
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- Brand:
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
Holiday Bonus: Submissions on holidays receive priority handling the next business day
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-FG60J-311-02-DD Overview
FC-10-FG60J-311-02-DD is a high-performance hardware appliance engineered for secure network environments, offering robust protection and reliable connectivity. Designed with a rack-mounted form factor, this device delivers substantial firewall throughput while providing a comprehensive port configuration that includes LAN, WAN, and SFP interfaces, ensuring seamless integration into diverse network setups.
FC-10-FG60J-311-02-DD supports advanced security services such as IPS, antivirus, web filtering, and VPN, making it ideal for enterprise branch offices, SMBs, and cloud-managed deployments. With redundant AC power supplies for enhanced uptime, intuitive management via CLI and GUI, and scalability options including high availability clustering, this next-generation firewall is engineered to meet the demanding needs of dynamic network environments.
What is the price of FC-10-FG60J-311-02-DD?
Pricing for FC-10-FG60J-311-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-FG60J-311-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-FG60J-311-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office |
| Use Case | VPN / Secure Access / Segmentation / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 5 Gbps |
| IPS Throughput | 5 Gbps |
| VPN Throughput | 2 Gbps |
| Supported Applications | 256 |
| Centralized Configuration & Reporting | Yes |
| Feature | Integrated Security, High Availability, Scalability |
| Concurrent Sessions | 1000000 |
| Maximum Concurrent Sessions | 1500000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 50000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 5000 |
| Users Supported | Unlimited |
| Memory | 8 GB |
| Flash Storage | 64 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-FG60J-311-02-DD |
| Height | 1 inch |
| Width | 17 inches |
| Depth | 12 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Desktop |
| Centralized Configuration & Reporting | CLI / GUI / SNMP / REST API | Yes | Yes | Yes | FortiManager |
| Concurrent Sessions | 250,000 | 1000000 | 1000000 | 500000 | 500,000 |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office / Cloud | Enterprise / Branch Office | Small Business / Branch Office |
| Depth | 16 inches | 12 inches | 18 inches | 12 inches | 12 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | N/A | SFP | SFP | SFP | N/A |
| Feature | Next-Generation Firewall, IPS, VPN, High Availability | Integrated Security, High Availability, Scalability | High Availability, Clustering Options | Integrated threat management | Next-Generation Firewall, Intrusion Prevention, Antivirus, Application Control, Web Filtering |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 |
| Firewall Policies Supported | 10000 | 5000 | 200 | 1000 | 300 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 3 Gbps | 3.5 Gbps |
| Flash Storage | 128 GB | 64 GB | 128 GB | 128 GB | 32 GB |
| Form Factor | 1 RU | 1 RU | 1 RU | Rack-mount | Desktop |
| Height | 1.75 inches | 1 inch | 1.75 inches | 1.75 inches | 1 inch |
| High Availability | Active-Passive | Active-Passive | Active-Passive / Active-Active | Active-Passive | Active-Passive |
| Integrated I/O | 4 | 4 | 4 | 8 | 8 |
| Interfaces | RJ-45 / SFP+ | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 4 Gbps | 5 Gbps | 8 Gbps | 1.5 Gbps | 500 Mbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in | Built-in / Syslog | Built-in / Syslog / Cloud Logging |
| Management Options | CLI / GUI / SNMP / REST API | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Maximum Concurrent Sessions | 500,000 | 1500000 | 1500000 | 500000 | 1,000,000 |
| Memory | 16 GB | 8 GB | 16 GB | 8 GB | 4 GB |
| New Sessions Per Second | 20,000 | 50000 | 25000 | 50000 | 50,000 |
| POE Ports | No | No | No | No | Yes |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-00092-211-02-DD Next-Generation Firewall | FC-10-FG60J-311-02-DD | FC-10-0081E-289-02-DD Advanced Next-Generation Firewall | FG-60E-DSLJ-BDL-980-DD | FortiGate FG-80E-POE |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | N/A |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | No |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 128 | 256 | 50 | 150 | 50 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | 5 Gbps | 9 Gbps | 2.5 Gbps | 1.0 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM |
| Users Supported | 5000 | Unlimited | Unlimited | Unlimited | N/A |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 2 Gbps | 2 Gbps | 7 Gbps | 1.2 Gbps | 1.0 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 1 WAN |
| Weight | 12 lbs | 15 lbs | 25 lbs | 15 lbs | 7 lbs |
| Width | 17.5 inches | 17 inches | 17 inches | 17 inches | 17 inches |
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Questions & Answers
Q
What is the FortiGate-60E-DSLJ with 8x5 FortiCare Contract?
A
The SKU FC-10-FG60J-311-02-DD bundles the FortiGate-60E-DSLJ next-generation firewall with an 8x5 FortiCare support contract, delivering business-hour technical assistance and hardware replacement for complete network protection.
Q
What features does the FortiGate-60E-DSLJ appliance offer?
A
The FortiGate-60E-DSLJ includes an integrated DSL modem, 5 Gigabit ports, up to 950 Mbps firewall throughput, advanced threat protection, IPSec VPN, and application control to secure small and mid-sized networks.
Q
What does 8x5 FortiCare support cover?
A
8x5 FortiCare provides telephone and online technical support during local business hours, firmware updates, access to the Fortinet knowledge base, and hardware replacement within the contract term.
Q
What is the guaranteed response time under the 8x5 FortiCare contract?
A
FortiCare 8x5 standard response time is four hours for Severity 1 issues and eight hours for Severity 2 issues, ensuring timely assistance within business hours.
Q
Is next-business-day hardware replacement included?
A
Yes, the 8x5 FortiCare contract includes next-business-day advance hardware replacement for defective units, minimizing network downtime.
Q
How long does the FortiCare contract last?
A
Each FortiCare 8x5 contract term for SKU FC-10-FG60J-311-02-DD is available in one-, two-, or three-year durations, depending on your procurement choice.
Q
Can I upgrade from 8x5 to 24x7 support?
A
Yes, you can upgrade your FortiCare contract at any time to 24x7 coverage by contacting your Fortinet reseller or FortiCare account manager.
Q
How do I register and activate the FortiCare contract?
A
Log in to the Fortinet Support portal, navigate to 'Contract Registration,' enter your product serial number and contract code, and follow the on-screen steps to activate coverage.
Q
How do I renew the 8x5 FortiCare contract?
A
Renewal can be processed through your Fortinet reseller or the Support portal by selecting the existing contract, choosing the desired term, and completing payment before expiration.
Q
Are firmware and security updates included?
A
Yes, the 8x5 FortiCare contract grants unlimited access to all FortiOS firmware releases, security patches, and Fortinet threat intelligence updates.
Q
What technical resources are available online?
A
FortiCare subscribers gain access to the Fortinet Knowledge Base, product documentation, best-practice guides, and video tutorials via the Support portal.
Q
How do I escalate a critical support issue?
A
For Severity 1 or critical incidents, call FortiCare support directly and request an escalation; Fortinet will assign a specialist to restore service promptly.
Q
Can I transfer my FortiCare contract to a new device?
A
Yes, FortiCare contracts are transferable to replacement hardware subject to Fortinet approval and registration of the new serial number on the Support portal.
Q
What is the benefit of advance hardware replacement?
A
Advance hardware replacement ensures a replacement unit ships next business day, allowing you to install it immediately and maintain network continuity.
Q
How do I contact FortiCare support?
A
You can contact FortiCare support via phone, email, or live chat through the Fortinet Support portal, available during your contract’s specified support hours.
Q
What additional services does FortiCare provide?
A
FortiCare also offers proactive diagnostics, firmware upgrade notifications, access to security advisories, and direct input for feature requests to improve your security posture.
