United States
Name:
FC-10-0069D-311-02-DD
- Description:
- FortiGateRugged-60D, 8x5 FortiCare Contract
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3 Year Extended Warranty
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14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0069D-311-02-DD Overview
Overview of FC-10-0069D-311-02-DD – FC-10-0069D-311-02-DD is a rack-mounted hardware appliance engineered for high-performance network security. It features robust throughput capacity with multiple configurable ports including LAN, WAN, and SFP modules, and it integrates a redundant AC power supply system to ensure continuous operation.
This device supports a full suite of security services such as IPS, antivirus, web filtering, and VPN, while offering advanced management options via cloud, CLI, GUI, REST API, and SNMP. Designed for enterprise and branch office deployments, it provides scalable concurrent session handling, high availability in an active-passive clustering mode, and optimized routing protocols for modern network environments.
What is the price of FC-10-0069D-311-02-DD?
Pricing for FC-10-0069D-311-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0069D-311-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0069D-311-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office |
| Use Case | VPN / Secure Access / Segmentation / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 7 Gbps |
| IPS Throughput | 8 Gbps |
| VPN Throughput | 9 Gbps |
| Supported Applications | 50 |
| Centralized Configuration & Reporting | Yes |
| Feature | Next-Generation Firewall with UTM integration |
| Concurrent Sessions | 1000000 |
| Maximum Concurrent Sessions | 1500000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 4 |
| New Sessions Per Second | 25000 |
| Supported VPN Types | IPSec / SSL VPN / L2TP |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 200 |
| Users Supported | 50000 |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0069D-311-02-DD Next-Generation Firewall |
| Height | 1.75 inches |
| Width | 17.3 inches |
| Depth | 15 inches |
| Weight | 22 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | CLI / GUI / SNMP | Yes | Cloud-based Central Management |
| Concurrent Sessions | 1000000 | 500000 | 2000000 | 1500000 | 1000000 |
| Deployment Type | Enterprise / Branch Office | Enterprise / Data Center | Enterprise / SMB / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office |
| Depth | 15 inches | 15 | 15.7 inches | 16 inches | 18 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Next-Generation Firewall with UTM integration | Advanced Threat Prevention, Granular Policies | Integrated threat intelligence | Advanced Threat Protection, Sandboxing, Zero-Day Exploit Prevention | Advanced threat protection, high performance, cluster enabled |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 |
| Firewall Policies Supported | 200 | 1000 | 1000 | 500 | 1000 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 128 GB SSD | 64 GB SSD | 128 GB | 128 GB |
| Form Factor | 1 RU | 2 RU | Rack-mount | 1 RU | 1 RU |
| Height | 1.75 inches | 3.5 | 1.75 inches | 1.75 inches | 1.75 inches |
| High Availability | Active-Passive | Active-Active | Active-Passive | Active-Passive | Active-Passive |
| Integrated I/O | 4 | 8 | 8 | 8 | 6 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45 / SFP+ | RJ-45 / SFP / SFP+ | RJ-45, SFP |
| IPS Throughput | 8 Gbps | 6 Gbps | 2.5 Gbps | 7 Gbps | 5 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in | Built-in | Built-in / Syslog / Cloud Logging | Built-in |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud, CLI, GUI, Centralized, REST API, SNMP |
| Maximum Concurrent Sessions | 1500000 | 1000000 | 2000000 | 2000000 | 1500000 |
| Memory | 16 GB | 16 GB | 16 GB | 16 GB | 16 GB |
| New Sessions Per Second | 25000 | 30000 | 25000 | 30000 | 30000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0069D-311-02-DD Next-Generation Firewall | FC-10-00095-950-02-DD Next-Gen Firewall | FC-10-R035D-100-02-DD | FC-10-0069D-175-02-DD NextGen Firewall Appliance | FC-10-R035D-950-02-DD |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 2 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF, BGP, RIP, Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus, Web Filtering, Application Control, IPS, VPN |
| Supported Applications | 50 | 250 | 50 | 250 | 200 |
| Supported VPN Types | IPSec / SSL VPN / L2TP | IPSec / SSL VPN / GRE | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec, SSL VPN, L2TP, PPTP |
| Switch Ports | Yes | Yes | No | Yes | Yes |
| Threat Protection Throughput | 7 Gbps | 8 Gbps | 9 Gbps | 8 Gbps | 8 Gbps |
| Use Case | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access |
| Users Supported | 50000 | 1000000 | Unlimited | 5000 | N/A |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 9 Gbps | 7 Gbps | 5 Gbps | 8 Gbps | 5 Gbps |
| WAN Ports | 2 WAN | 4 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 22 lbs | 25 lbs | 15 lbs | 25 lbs | 15 lbs |
| Width | 17.3 inches | 17 | 17.3 inches | 17.5 inches | 17.5 inches |
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Questions & Answers
Q
What is the FC-10-0069D-311-02-DD FortiGate Rugged 60D 8x5 FortiCare Contract?
A
The FC-10-0069D-311-02-DD 8x5 FortiCare contract provides remote support eight hours a day, Monday to Friday, and next-business-day hardware replacement for the FortiGate Rugged 60D.
Q
What does the FC-10-0069D-311-02-DD contract cover?
A
The contract covers remote technical support during business hours, firmware and software updates, and advanced hardware replacement for your FortiGate Rugged 60D.
Q
How do I activate my FC-10-0069D-311-02-DD FortiCare Contract?
A
Activate by registering your FortiGate Rugged 60D serial number on the Fortinet Support Portal or through an authorized Fortinet partner.
Q
What are the support hours under the 8x5 contract?
A
Support is available eight hours per day, Monday through Friday, excluding local public holidays.
Q
What hardware replacement options are included?
A
The contract includes next-business-day advanced replacement of defective FortiGate Rugged 60D units at no additional cost.
Q
Are software and firmware updates included?
A
Yes. All minor and major firmware and software updates for FortiGate Rugged 60D are included at no extra charge.
Q
Does the contract include FortiGuard security services?
A
Yes. The contract includes FortiGuard threat intelligence services such as IPS, antivirus, web filtering, and application control.
Q
Which regions does the contract support?
A
Global coverage is provided, subject to regional availability and local licensing requirements.
Q
Can I upgrade from 8x5 to 24x7 support?
A
Yes. You can upgrade to 24x7 FortiCare support by purchasing an add-on through Fortinet or an authorized partner.
Q
How long is the coverage period for the contract?
A
The standard term is one year, with options for multi-year commitments available.
Q
How can I renew the FC-10-0069D-311-02-DD contract?
A
Renew via the Fortinet Support Portal or through your authorized Fortinet partner before the contract expiration date.
Q
How do I transfer my FortiCare contract to a new device?
A
To transfer coverage, contact Fortinet support with your existing contract information and the new device serial number.
Q
How do I contact FortiCare support?
A
Contact FortiCare support by phone, email, or via the Fortinet Support Portal during business hours.
Q
What are the guaranteed response times?
A
Guaranteed response: within four hours for critical cases and eight hours for non-critical cases under the 8x5 contract.
Q
Is on-site support available under the 8x5 contract?
A
No. On-site service is not included in the 8x5 contract; on-site support requires a 24x7 FortiCare service upgrade.
Q
Where can I get pricing for the FC-10-0069D-311-02-DD contract?
A
Pricing varies by region and reseller. Request a customized quote from your authorized Fortinet partner or on Fortinet's website.
