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Stuart Benson
5
Premium RMA service minimized downtime significantly.
FC-10-FW60J-211-02-DD
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FortiWifi-60E-DSLJ, 4-Hour Hardware Delivery Premium RMA Ser...
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FC-10-FW60J-211-02-DD
- Description:
- FortiWifi-60E-DSLJ, 4-Hour Hardware Delivery Premium RMA Service (requires 24x7 support)
- Rating:
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-FW60J-211-02-DD Overview
FC-10-FW60J-211-02-DD is a high-performance wireless access point engineered to deliver reliable, high-speed connectivity in modern network environments. Designed for dual-band operation, it supports both 2.4GHz and 5GHz frequency bands and incorporates the latest Wi‑Fi 6 standard to ensure gigabit-class speeds, enhanced capacity, and reduced latency for a seamless user experience.
FC-10-FW60J-211-02-DD features advanced connectivity elements such as MU-MIMO and beamforming, which enhance network efficiency and coverage in dense environments. With flexible ceiling and wall mounting installation options, integrated PoE power support, and an omnidirectional antenna with a 5dBi gain, this access point is ideally suited for large offices, enterprise environments, and high-demand home networks.
FC-10-FW60J-211-02-DD price is is available on request. Get immediate quote.
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FC-10-FW60J-211-02-DD Specifications
- Product Type
- Wireless Access Point
- Wireless Type
- Access Point
- Wi-Fi Standard
- Wi‑Fi 6
- Frequency Bands
- 2.4GHz / 5GHz
- Data Rate
- 1Gbps
- Max Range
- 80 meters (indoor)
- Coverage Area
- 1500 square feet
- Connector Type
- RJ-45
- Antenna Type
- Omnidirectional
- Antenna Gain
- 5dBi
- MIMO Technology
- MU-MIMO
- Beamforming
- Yes
- Mounting Options
- Ceiling Mount / Wall Mount
- Power Supply
- PoE
- Mesh Networking
- No
- Ethernet Port
- 1x Gigabit
- Max Number of Devices Supported
- 128
- Protocols Supported
- 802.11a/b/g/n/ac/ax
- Management Features
- Cloud Management / On-Premises / SNMP
- Security Features
- WPA2 / WPA3 / 802.1X
- Compliance
- FCC / CE / RoHS
- Processor
- 1.2 GHz quad‑core
- Memory
- 512MB
- Outdoor Use
- No
- Product Name
- FC-10-FW60J-211-02-DD Wireless Access Point
- Height
- 4 inches
- Width
- 9 inches
- Depth
- 9 inches
- Weight
- 2.5 lbs
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-FW60J-211-02-DD |  FAP-221E |  FC-10-PE221-247-02-DD |  FC-10-00038-288-02-DD |  FC-10-W061E-179-02-DD | |
|---|---|---|---|---|---|
| Antenna Gain | 5dBi | 5dBi | 5dBi | N/A | 5dBi |
| Antenna Type | Omnidirectional | Omnidirectional | Omnidirectional | Omnidirectional | Internal |
| Beamforming | Yes | Yes | Yes | Yes | Yes |
| Compliance | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS | FCC / CE / RoHS |
| Connector Type | RJ-45 | RJ-45 | RJ-45 | RJ-45 | RJ‑45 |
| Coverage Area | 1500 square feet | 1500 square feet | 1000 square feet | N/A | N/A |
| Data Rate | 1Gbps | 2.5Gbps | 2.5Gbps | 2.5Gbps | 2.5Gbps |
| Depth | 9 inches | 8 inches | 4 inches | N/A | 8 inches |
| Ethernet Port | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit | 1x Gigabit |
| Frequency Bands | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz | 2.4GHz / 5GHz |
| Height | 4 inches | 2 inches | 2 inches | N/A | 1.5 inches |
| MIMO Technology | MU-MIMO | MU-MIMO | MU-MIMO | MU-MIMO | MU‑MIMO |
| Management Features | Cloud Management / On-Premises / SNMP | Cloud Management | Cloud Management / SNMP | Cloud Management / SNMP | Cloud Management / SNMP |
| Max Number of Devices Supported | 128 | 50 | 100 | N/A | 128 |
| Max Range | 80 meters (indoor) | 100 meters | 50 meters | N/A | N/A |
| Memory | 512MB | 1GB | N/A | N/A | 1GB |
| Mesh Networking | No | Yes | No | No | No |
| Mounting Options | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount | Ceiling Mount / Wall Mount |
| Outdoor Use | No | Yes | No | No | No |
| Power Supply | PoE | PoE | PoE | PoE | PoE |
| Processor | 1.2 GHz quad‑core | Quad-Core 1.2GHz | N/A | N/A | Quad‑core 1.2GHz |
| Product Name | FC-10-FW60J-211-02-DD Wireless Access Point | FAP-221E Wireless Access Point | FC-10-PE221-247-02-DD | FC-10-00038-288-02-DD | FC-10-W061E-179-02-DD Wireless Access Point |
| Product Type | Wireless Access Point | Wireless Product | Wireless Product | Wireless Access Point | Wireless Access Point |
| Protocols Supported | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax | 802.11a/b/g/n/ac/ax |
| Security Features | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 / 802.1X | WPA2 / WPA3 |
| Weight | 2.5 lbs | 1.2 lbs | 1.2 lbs | N/A | 1.2 lbs |
| Wi-Fi Standard | Wi‑Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi-Fi 6 | Wi‑Fi 6 |
| Width | 9 inches | 8 inches | 5 inches | N/A | 8 inches |
| Wireless Type | Access Point | Access Point | Access Point | Access Point | Access Point |
| Wi‑Fi Standard |
Reviews & Ratings
J
Julian Everett
4
Hardware replacement was fast and well coordinated.
O
Oliver Stanton
5
Support experience matched SLA expectations.
C
Caleb Norton
5
Ideal service for business critical WiFi firewalls.
V
Victor Hammond
5
Peace of mind for always on environments.
Questions & Answers
What is the FortiWifi-60E-DSLJ 4-Hour Hardware Delivery Premium RMA Service?
The 4-Hour Hardware Delivery Premium RMA Service for FortiWifi-60E-DSLJ is a support contract that guarantees replacement hardware delivered within 4 hours following an approved RMA, backed by 24x7 technical support.
Which devices are covered by this Premium RMA Service?
This service specifically covers the FortiWifi-60E-DSLJ appliance model (SKU: FC-10-FW60J-211-02-DD) under a valid FortiCare support contract.
What does the 4-Hour Hardware Delivery entail?
Upon RMA approval, Fortinet dispatches a replacement FortiWifi-60E-DSLJ unit to your specified location, ensuring delivery within 4 business hours in covered regions.
Is 24x7 support mandatory for Premium RMA Service?
Yes, the Premium RMA Service requires an active 24x7 FortiCare support subscription to ensure around-the-clock technical assistance and expedited hardware replacement.
How do I initiate an RMA request for my FortiWifi-60E-DSLJ?
Log in to the Fortinet Support Portal, navigate to RMA Services, submit your device serial number and failure details, and request Premium RMA for 4-hour delivery.
What are the prerequisites for using 4-Hour Premium RMA?
You must have a valid FortiCare 24x7 support contract, an active hardware warranty or extension, and a delivery address within the service coverage area.
Which regions are eligible for 4-Hour Hardware Delivery?
4-Hour delivery is available in select metropolitan areas across North America, Europe, and Asia Pacific; check your local Fortinet channel partner for exact coverage.
Does the Premium RMA Service include shipping charges?
Yes, all standard shipping and handling costs for the replacement FortiWifi-60E-DSLJ unit are covered under the Premium RMA Service.
How long is the hardware warranty on the replacement unit?
The replacement FortiWifi-60E-DSLJ unit inherits the remaining period of your original hardware warranty or extended support term.
Can I track the status of my replacement hardware shipment?
Yes, shipment tracking details are available in real time via the Fortinet Support Portal once the RMA is processed and dispatched.
What is the difference between standard RMA and Premium RMA?
Standard RMA typically delivers replacement hardware within 48–72 hours, whereas Premium RMA guarantees delivery within 4 hours of RMA approval.
Are software or configuration issues covered under this service?
No, the 4-Hour Hardware Delivery Premium RMA Service exclusively covers hardware replacement; software support is addressed separately through FortiCare support.
How do I renew or upgrade my Premium RMA Service?
Contact your Fortinet channel partner or log in to the Fortinet Support Portal to renew, upgrade, or modify your service contract ahead of the expiration date.
Does the service provide genuine Fortinet replacement parts?
Yes, all replacement units and components provided under the Premium RMA Service are factory-certified Fortinet products meeting original specifications.
How does Premium RMA Service improve network uptime?
By delivering replacement hardware within 4 hours, Premium RMA minimizes downtime, ensuring continuous security and connectivity for your FortiWifi-60E-DSLJ deployment.
How can I contact Fortinet for 24x7 support?
Dial your regional Fortinet support hotline or submit a case via the Fortinet Support Portal to access 24x7 technical assistance and RMA processing.