United States
Q
What is the Hikvision De-Line Network PTZ camera?
A
The Hikvision De-Line Network PTZ is a high-performance, remote-controllable IP camera offering 360° pan, 90° tilt, and powerful optical zoom for professional surveillance applications.
Q
What optical zoom range does the Hikvision De-Line Network PTZ offer?
A
It features a 30× or 36× optical zoom lens, enabling clear identification of subjects at long distances without image degradation.
Q
Does the Hikvision De-Line Network PTZ support 4K resolution?
A
Yes, selected models deliver up to 4K UHD (3840×2160) resolution for ultra-sharp live view and recorded footage.
Q
How do I install the Hikvision De-Line Network PTZ camera?
A
Mount the camera on a stable surface, connect power (PoE or 12 VDC), link to your IP network, then configure settings via the Hik-Connect or iVMS-4200 software.
Q
Can I power the De-Line PTZ via PoE?
A
Yes, the camera supports IEEE 802.3at PoE+ for simplified cabling and reliable power delivery over Ethernet.
Q
Which network protocols are supported by the De-Line Network PTZ?
A
It supports TCP/IP, HTTP, RTSP, ONVIF Profile S/G, DHCP, DNS, and IPv6 for broad compatibility with NVRs and VMS platforms.
Q
Does it include built-in analytics?
A
Yes, the camera features smart analytics such as face detection, intrusion detection, and auto-tracking to enhance situational awareness.
Q
How do I access live video remotely?
A
Use the Hik-Connect mobile app or iVMS-4200 desktop client to view and control the PTZ camera from anywhere with internet access.
Q
What storage options are available?
A
It supports microSD cards up to 256 GB, network storage via NVR, and third-party NAS devices over ONVIF for flexible recording.
Q
Is the camera weatherproof?
A
Yes, it carries an IP66 rating against dust and water ingress and an IK10 rating for impact resistance, suitable for outdoor deployments.
Q
How do I update the firmware on a De-Line PTZ?
A
Download the latest firmware from Hikvision’s official website and apply it via the camera’s web interface or the iVMS-4200 upgrade module.
Q
Can the De-Line Network PTZ integrate with third-party VMS?
A
Yes, ONVIF Profile S/G compliance ensures seamless integration with most third-party video management systems and network video recorders.
Q
What is the minimum illumination requirement?
A
With 0.005 lux (color mode) and 0 lux with IR on, it performs exceptionally well in low-light or no-light conditions.
Q
How does auto-tracking work on this PTZ?
A
When enabled, the camera automatically follows detected moving objects within its field of view, maintaining focus and zoom to track targets.
Q
What warranty does Hikvision provide?
A
Hikvision offers a standard three-year limited warranty covering hardware defects and firmware support for authorized installations.
Q
How can I troubleshoot connectivity issues?
A
Verify IP configuration, ensure PoE power is stable, update firmware, check network port settings, and consult Hik-Connect logs for error details.
