United States
Name:
DS-2DE3204W-DE
- Description:
- 2MP Max Resolution, Optical: 4X + Digital: 16X zoom, Pan: 0°-350° + Tilt: 0°-90°, IP66, IK10 Protection, 2.8-12mm lens + F1.6, DWDR, -, IR, 128GB SD Card Alarm: 1 In/ 1 Out Audio: 1 In/ 1 Out DC12V & PoE power
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- Hikvision
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3 Year Extended Warranty
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Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
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Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
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To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
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Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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DS-2DE3204W-DE Overview
DS-2DE3204W-DE is an IP-based PTZ security camera featuring a 2MP image sensor paired with a motorized lens that delivers precise zoom control, a robust IR night vision system with a 30m range, and efficient H.264 video compression. It supports audio via an audio input channel, offers seamless connectivity through PoE, complies with ONVIF standards, and integrates with storage solutions including a MicroSD slot, NVR, and cloud options.
Designed for demanding surveillance applications, DS-2DE3204W-DE meets the rigorous needs of indoor retail monitoring, perimeter defense, license plate recognition, and warehouse surveillance. Its weather-resistant (IP66) construction ensures dependable operation in harsh outdoor environments, maintaining high performance and versatility in both commercial and industrial settings.
What is the price of DS-2DE3204W-DE?
Pricing for DS-2DE3204W-DE is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for DS-2DE3204W-DE.
Explore more options from Pan-Tilt-Zoom or explore other Hikvision products.
DS-2DE3204W-DE Specifications
| Product Type | Security Camera |
| Camera Type | PTZ |
| Technology | IP Camera |
| Resolution | 2MP |
| Lens Type | Motorized |
| Smart Features | N/A |
| Mounting Type | N/A |
| Color | N/A |
| Use Case | Indoor / Retail / Office Security / Perimeter Protection / Parking Lots / Warehouse / Public Transit / High-Security Zone |
| Focal Length | 2.7–13.5mm |
| Image Sensor | 1/3" CMOS |
| Frame Rate | 30 FPS |
| Infrared Night Vision | 30m |
| Low Light Technology | Starlight |
| Day/Night Mode | True Day/Night (ICR) |
| Video Compression | H.264 |
| Audio Support | Audio Input |
| Storage Option | MicroSD Slot |
| Max Storage Capacity | 256 GB |
| Power Type | PoE |
| Weather Rating | IP66 |
| Vandal Resistance | N/A |
| ONVIF Compliant | Yes |
| Product Name | DS-2DE3204W-DE |
| Height | 9.5 in |
| Width | 7.7 in |
| Depth | 10.0 in |
| Weight | 8.8 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Support | Audio Input | No Audio | Audio Input | Audio Input | No Audio |
| Camera Type | PTZ | PTZ | PTZ | PTZ | PTZ |
| Color | Black | White | Black | N/A | Black |
| Day/Night Mode | True Day/Night (ICR) | True Day/Night (ICR) | True Day/Night (ICR) | True Day/Night (ICR) | True Day/Night (ICR) |
| Depth | 5.5 inches | 9.2 inches | 8.7 inches | 10.0 in | 7.2 inches |
| Focal Length | 2.7–13.5mm | 4.7–94mm | 4.7–94mm | 2.7–13.5mm | 4.7–94mm |
| Frame Rate | 30 FPS | 30 FPS | 30 FPS | 30 FPS | 30 FPS |
| Height | 6.3 inches | 9.4 inches | 9.1 inches | 9.5 in | 8.7 inches |
| Image Sensor | 1/3" CMOS | 1/2.8" CMOS | 1/3" CMOS | 1/3" CMOS | 1/2.8" CMOS |
| Infrared Night Vision | 30m | 50m | 50m | 30m | 30m |
| Lens Type | Motorized | Motorized | Motorized | Motorized | Motorized |
| Low Light Technology | EXIR | EXIR | Starlight | Starlight | EXIR |
| Max Storage Capacity | 128 GB | 128 GB | 128 GB | 256 GB | 128 GB |
| Mounting Type | Ceiling | Ceiling | Pole | N/A | Pole |
| ONVIF Compliant | Yes | Yes | Yes | Yes | Yes |
| Power Type | PoE | PoE | PoE | PoE | PoE |
| Product Name | DS-2DE4225W-DE3 | DS-2DE4A215IW | DS-2DE5225W-AE Outdoor PTZ Network Camera | DS-2DE3204W-DE | DS-2DE5232W-AE |
| Product Type | Security Camera | Security Camera | Security Camera | Security Camera | Security Camera |
| Resolution | 2MP | 2MP | 2MP | 2MP | 2MP |
| Smart Features | Motion Detection | Motion Detection | Motion Detection | N/A | Motion Detection |
| Storage Option | MicroSD Slot | MicroSD Slot | MicroSD Slot | MicroSD Slot | MicroSD Slot |
| Technology | IP Camera | IP Camera | IP Camera | IP Camera | IP Camera |
| Use Case | Perimeter Protection | Retail | Retail | Indoor / Retail / Office Security / Perimeter Protection / Parking Lots / Warehouse / Public Transit / High-Security Zone | Perimeter Protection |
| Vandal Resistance | None | N/A | IK10 | N/A | N/A |
| Video Compression | H.265 | H.265 | H.265 | H.264 | H.265 |
| Weather Rating | IP66 | IP66 | IP66 | IP66 | IP66 |
| Weight | 5.3 lbs | 10.4 lbs | 5.8 lbs | 8.8 lbs | 4.3 lbs |
| Width | 6.3 inches | 9.1 inches | 9.4 inches | 7.7 in | 6.5 inches |
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Questions & Answers
Q
What is the maximum video resolution of the DS-2DE3204W-DE PTZ camera?
A
The DS-2DE3204W-DE provides Full HD 2MP (1920 × 1080) resolution for sharp, detailed footage.
Q
How much optical and digital zoom does this camera offer?
A
It features 4× optical zoom plus up to 16× digital zoom for precise close-ups without losing clarity.
Q
What are the pan and tilt ranges of the DS-2DE3204W-DE?
A
The unit pans 0°–350° and tilts 0°–90°, enabling almost complete 360° horizontal and flexible vertical coverage.
Q
Is the DS-2DE3204W-DE suitable for outdoor use?
A
Yes. It carries an IP66 rating for dust/water resistance and IK10 for vandal protection, making it ideal for outdoor environments.
Q
What type of lens does the camera use and what is its aperture?
A
It uses a 2.8–12 mm varifocal lens with a bright F1.6 aperture to maintain image clarity in varying light conditions.
Q
Does this camera support wide dynamic range functionality?
A
Yes. Onboard DWDR (Digital Wide Dynamic Range) balances exposure in scenes with strong backlight or high contrast.
Q
Does the DS-2DE3204W-DE include infrared night vision?
A
Yes. Integrated IR LEDs provide clear black-and-white images in low-light or no-light environments.
Q
What local storage options are available on the camera?
A
It supports a microSD card of up to 128 GB for onboard recording and edge storage redundancy.
Q
How many alarm input and output ports are built in?
A
The camera offers one alarm input and one alarm output for integration with external sensors and sirens.
Q
What audio connectivity does the DS-2DE3204W-DE provide?
A
It includes one audio input and one audio output port for two-way audio or external microphone/speaker connections.
Q
Which power options are supported by this PTZ camera?
A
The DS-2DE3204W-DE can be powered via 12 V DC or through PoE (Power over Ethernet) for simplified installation.
Q
Can I use Power over Ethernet (PoE) with this model?
A
Yes. Built-in PoE allows power and data transmission over a single Ethernet cable, reducing wiring complexity.
Q
What protective ratings does the camera have?
A
It is rated IP66 for weatherproofing and IK10 for impact resistance, ensuring durability in harsh conditions.
Q
Where can I install the DS-2DE3204W-DE camera?
A
You can mount it indoors or outdoors on walls or poles using compatible mounting brackets for wide-area surveillance.
Q
How do I access remote live view and playback?
A
Connect the camera to your network and use the manufacturer’s mobile app or compatible NVR software for remote viewing.
Q
How can I retrieve footage from the installed SD card?
A
Simply remove the 128 GB microSD card, insert it into a PC or card reader, and play back recordings with standard media software.
