United States
Name:
DS-2DE3304W-DE
- Description:
- 3MP Max Resolution, Optical: 4X + Digital: 16X zoom, Pan: 0°-350° + Tilt: 0°-90°, IP66, IK10 Protection, 2.8-12mm lens + F1.6, DWDR, -, IR, 128GB SD Card Alarm: 1 In/ 1 Out Audio: 1 In/ 1 Out DC12V & PoE power
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- Brand:
- Hikvision
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3 Year Extended Warranty
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Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
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Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
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To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
DS-2DE3304W-DE Overview
DS-2DE3304W-DE is an IP PTZ camera that delivers 4MP high-resolution imaging using a motorized varifocal lens system. It features advanced EXIR night vision with an IR range of 30m, a 1/2.8" CMOS sensor, and efficient H.265+ video compression. The camera supports 2-Way Audio and provides secure connectivity via PoE while being fully ONVIF compliant.
Engineered for versatility, DS-2DE3304W-DE is ideal for indoor retail environments, perimeter defense, license plate recognition applications through its integrated ANPR capabilities, and warehouse surveillance. With storage options available through a MicroSD slot and integration with NVR and cloud solutions, along with robust weather resistance rated at IP66, this camera meets the demanding requirements of various security applications.
What is the price of DS-2DE3304W-DE?
Pricing for DS-2DE3304W-DE is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for DS-2DE3304W-DE.
Explore more options from Pan-Tilt-Zoom or explore other Hikvision products.
DS-2DE3304W-DE Specifications
| Product Type | Security Camera |
| Camera Type | PTZ |
| Technology | IP Camera |
| Resolution | 4MP |
| Lens Type | Motorized |
| Smart Features | ANPR |
| Mounting Type | Wall |
| Color | Black |
| Use Case | Retail / Perimeter Protection / Warehouse |
| Focal Length | 2.7–13.5mm |
| Image Sensor | 1/2.8" CMOS |
| Frame Rate | 30 FPS |
| Infrared Night Vision | 30m |
| Low Light Technology | EXIR |
| Day/Night Mode | True Day/Night (ICR) |
| Video Compression | H.265+ |
| Audio Support | 2-Way Audio |
| Storage Option | MicroSD Slot |
| Max Storage Capacity | 128 GB |
| Power Type | PoE |
| Weather Rating | IP66 |
| Vandal Resistance | N/A |
| ONVIF Compliant | Yes |
| Product Name | DS-2DE3304W-DE |
| Height | 6.3 inches |
| Width | 5.1 inches |
| Depth | 5.1 inches |
| Weight | 3.2 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Audio Support | No Audio | 2-Way Audio | Audio Input | Audio Input | Audio Input |
| Camera Type | PTZ | PTZ | PTZ | PTZ | Turret |
| Color | White | Black | Black | Black | Black |
| Day/Night Mode | True Day/Night (ICR) | True Day/Night (ICR) | True Day/Night (ICR) | True Day/Night (ICR) | True Day/Night (ICR) |
| Depth | 9.2 inches | 5.1 inches | 9 inches | 9.8 inches | 3.5 inches |
| Focal Length | 4.7–94mm | 2.7–13.5mm | 4.7–94mm | 4.7–94mm | 3.6mm |
| Frame Rate | 30 FPS | 30 FPS | 30 FPS | 30 FPS | 30 FPS |
| Height | 9.4 inches | 6.3 inches | 8 inches | 12.1 inches | 4.3 inches |
| Image Sensor | 1/2.8" CMOS | 1/2.8" CMOS | 1/2.8" CMOS | 1/2.8" CMOS | 1/2.8" CMOS |
| Infrared Night Vision | 50m | 30m | 30m | 50m | 30m |
| Lens Type | Motorized | Motorized | Motorized | Motorized | Fixed |
| Low Light Technology | EXIR | EXIR | EXIR | EXIR | EXIR |
| Max Storage Capacity | 128 GB | 128 GB | 128 GB | 256 GB | 128 GB |
| Mounting Type | Ceiling | Wall | Ceiling | Pole | Ceiling |
| ONVIF Compliant | Yes | Yes | Yes | Yes | Yes |
| Power Type | PoE | PoE | PoE | PoE | PoE |
| Product Name | DS-2DE4A215IW | DS-2DE3304W-DE | DS-2DE2A204IW-DE3 | DS-2DE5232IW-AE | DS-2DE1A200IW-DE3 |
| Product Type | Security Camera | Security Camera | Security Camera | Security Camera | Security Camera |
| Resolution | 2MP | 4MP | 2MP | 2MP | 2MP |
| Smart Features | Motion Detection | ANPR | Motion Detection | Motion Detection | N/A |
| Storage Option | MicroSD Slot | MicroSD Slot | MicroSD Slot | MicroSD Slot | MicroSD Slot |
| Technology | IP Camera | IP Camera | IP Camera | IP Camera | IP Camera |
| Use Case | Retail | Retail / Perimeter Protection / Warehouse | Indoor | Retail, Perimeter Protection, Warehouse | Indoor |
| Vandal Resistance | N/A | N/A | IK10 | IK10 | None |
| Video Compression | H.265 | H.265+ | H.265 | H.265+ | H.265+ |
| Weather Rating | IP66 | IP66 | IP67 | IP66 | IP67 |
| Weight | 10.4 lbs | 3.2 lbs | 8 lbs | 18 lbs | 1.8 lbs |
| Width | 9.1 inches | 5.1 inches | 9 inches | 13.4 inches | 3.3 inches |
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Questions & Answers
Q
What is the maximum resolution of the DS-2DE3304W-DE camera?
A
The DS-2DE3304W-DE delivers up to 3 MP (2048×1536) resolution, providing sharp, detailed video for surveillance and monitoring.
Q
How much optical and digital zoom does this PTZ camera offer?
A
It features 4× optical zoom for real-time detail capture and up to 16× digital zoom for closer inspection of recorded footage.
Q
What are the pan and tilt ranges of the DS-2DE3304W-DE?
A
The camera supports 0°–350° horizontal pan and 0°–90° vertical tilt, enabling wide-area coverage and precise positioning.
Q
Is the DS-2DE3304W-DE suitable for outdoor installations?
A
Yes. With an IP66 rating, it’s protected against dust and powerful water jets, making it ideal for outdoor use in harsh weather.
Q
Does the camera offer vandal resistance?
A
Yes. It meets IK10 impact protection standards, ensuring robust resistance against vandalism and accidental impact.
Q
What type of lens does the DS-2DE3304W-DE use?
A
It sports a 2.8–12 mm varifocal lens with F1.6 aperture, balancing field-of-view flexibility and low-light performance.
Q
How does the camera perform in low-light or no-light conditions?
A
Equipped with IR LEDs and up to 100 ft effective range, it delivers clear night-vision imaging in complete darkness.
Q
Does this model support DWDR?
A
Yes. The digital wide dynamic range (DWDR) feature balances exposure in scenes with complex lighting for clearer images.
Q
Can I record directly to a memory card?
A
Yes. It supports up to a 128 GB micro SD card for onboard edge storage, ensuring continuous recording even if the network fails.
Q
What alarm inputs and outputs are available?
A
The camera offers one alarm input and one alarm output, enabling integration with door contacts, sirens, and other external devices.
Q
What audio features does the DS-2DE3304W-DE provide?
A
It includes one audio input and one audio output for two-way communication or external speaker connection.
Q
How is the DS-2DE3304W-DE powered?
A
You can power it using a 12 VDC adapter or via Power over Ethernet (PoE) for simplified cabling.
Q
Does the camera support remote viewing and control?
A
Yes. It integrates with Hikvision software and mobile apps, allowing live view, PTZ control, and playback from anywhere.
Q
What are the ideal applications for this PTZ camera?
A
It’s perfect for perimeter security, parking lots, large retail spaces, and public areas requiring flexible, high-resolution monitoring.
Q
Which environmental operating conditions does it support?
A
It operates between –30 °C and 60 °C (–22 °F to 140 °F), handling extreme temperatures for reliable 24/7 performance.
Q
What certifications and warranty cover the DS-2DE3304W-DE?
A
It holds CE, FCC, and RoHS certifications and comes with a 2-year manufacturer’s warranty for parts and labor.
