United States
Name:
FC-10-00098-212-02-DD
- Description:
- FortiGate-98D-POE, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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- Brand:
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-00098-212-02-DD Overview
FC-10-00098-212-02-DD is a high-performance, rack-mounted hardware appliance engineered for enterprise and branch office environments. It delivers robust security with a throughput capacity of up to 10 Gbps and features a multi-port configuration that includes 4 LAN ports, 2 WAN ports, and additional SFP slots to meet diverse connectivity requirements.
FC-10-00098-212-02-DD supports an extensive suite of security services such as IPS, antivirus, web filtering, and VPN, ensuring comprehensive network protection. With redundant AC power supply options, high availability via active-passive clustering, and flexible management options including CLI, GUI, REST API, and SNMP, this appliance is designed for scalable deployments and critical network applications.
What is the price of FC-10-00098-212-02-DD?
Pricing for FC-10-00098-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-00098-212-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-00098-212-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 6 Gbps |
| VPN Throughput | 7 Gbps |
| Supported Applications | 100 |
| Centralized Configuration & Reporting | Yes |
| Feature | Deep Packet Inspection, Application Control, and Real-time Threat Analysis |
| Concurrent Sessions | 500000 |
| Maximum Concurrent Sessions | 1000000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 100000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 4 LAN Ports |
| Switch Ports | No |
| POE Ports | No |
| Management Options | CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging |
| Firewall Policies Supported | 200 |
| Users Supported | 1000 |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | Rack-mount |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-00098-212-02-DD |
| Height | 1.75 inches |
| Width | 17 inches |
| Depth | 15 inches |
| Weight | 25 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Hardware Appliance / Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Centralized Configuration & Reporting | Yes | Yes | Centralized | Yes | Yes |
| Concurrent Sessions | 500000 | 200,000 | 500,000 | 500000 | 750,000 |
| Deployment Type | Enterprise | Branch Office / Enterprise | Enterprise / Branch Office | Enterprise / Branch Office / Data Center | Enterprise / Branch Office |
| Depth | 15 inches | 12 inches | 18 inches | 18 | 12 |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Deep Packet Inspection, Application Control, and Real-time Threat Analysis | Advanced Threat Protection | Deep Packet Inspection | High availability, clustering, and scalability | Advanced Threat Protection |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 200 | 500 | 200 | 200 | 500 |
| Firewall Throughput | 10 Gbps | 0.95 Gbps | 10 Gbps | 5 Gbps | 4 Gbps |
| Flash Storage | 128 GB | 16 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | Rack-mount | Rack-mount | 1 RU | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 | 1.7 |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Active | Active-Passive |
| Integrated I/O | 8 | 12 Ports | 8 | 8 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 6 Gbps | N/A | 7 Gbps | 2 Gbps | 3 Gbps |
| LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in / External / Syslog | Built-in | Built-in / Syslog |
| Management Options | CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized | Cloud / CLI / GUI / SNMP |
| Maximum Concurrent Sessions | 1000000 | 200,000 | 1,000,000 | 500000 | 1,000,000 |
| Memory | 16 GB | 4 GB | 16 GB | 8 GB | 8 GB |
| New Sessions Per Second | 100000 | 8,000 | 30,000 | 20000 | 50,000 |
| POE Ports | No | Yes | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply / Redundant | AC Power Supply |
| Product Name | FC-10-00098-212-02-DD | FG-50E-BDL-950-12 | FWF-51E Next-Generation Firewall | FWF-60E Next-Gen Firewall | FWF-61E Unified Threat Management Firewall |
| Product Type | Firewall Appliance | Next-Generation Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 100 | 50 | 50 | 100 | 256 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN / L2TP | IPSec / SSL VPN |
| Switch Ports | No | Yes | Yes | Yes | Yes |
| Threat Protection Throughput | 8 Gbps | N/A | 8 Gbps | 3 Gbps | 3 Gbps |
| Use Case | VPN / Secure Access / UTM | UTM / VPN | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / Segmentation / UTM |
| Users Supported | 1000 | N/A | 10,000 | 5000 | 10,000 |
| Users/Nodes | Unlimited | Unlimited | 10,000 | Unlimited | Unlimited |
| VPN Throughput | 7 Gbps | N/A | 5 Gbps | 4 Gbps | 2 Gbps |
| WAN Ports | 2 WAN | 1 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 25 lbs | 10 lbs | 10 lbs | 12 lbs | 15 |
| Width | 17 inches | 17 inches | 17.5 inches | 17 | 17 |
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Questions & Answers
Q
What is the FortiGate-98D-POE and how does it integrate with the Premium RMA Service?
A
The FortiGate-98D-POE is a high-performance network security appliance with integrated PoE ports. This Premium RMA Service (SKU FC-10-00098-212-02-DD) provides onsite engineer dispatch within four hours backed by 24×7 support.
Q
What does the 4-Hour Hardware and Onsite Engineer Premium RMA Service include?
A
The 4-Hour Hardware and Onsite Engineer Premium RMA Service includes 24×7 Fortinet support, rapid deployment of replacement hardware, onsite engineer dispatch within four hours of fault confirmation, and installation assistance.
Q
How quickly will an engineer arrive under the 4-hour Premium RMA Service?
A
An authorized Fortinet engineer is dispatched and guaranteed to arrive onsite within four hours of RMA approval for the FortiGate-98D-POE under this Premium RMA Service.
Q
Is the 4-hour onsite support available 24×7?
A
Yes, the 4-Hour Hardware and Onsite Engineer Premium RMA Service operates 24×7, including weekends and holidays, to ensure continuous support for your FortiGate-98D-POE.
Q
How do I initiate a Premium RMA request for my FortiGate-98D-POE?
A
To initiate a Premium RMA request, log into the Fortinet support portal or contact your account manager with the FortiGate-98D-POE serial number and service SKU FC-10-00098-212-02-DD.
Q
Are replacement parts genuine Fortinet components?
A
All replacement hardware provided through the 4-Hour Premium RMA Service is genuine Fortinet-branded FortiGate-98D-POE components to maintain original performance.
Q
Does the Premium RMA Service cover all hardware failures?
A
The Premium RMA Service covers validated hardware failures for the FortiGate-98D-POE, including power supplies, PoE modules, circuit boards, and other factory defects.
Q
Which locations are covered by the 4-Hour Onsite Engineer Service?
A
Coverage for the 4-Hour Onsite Engineer Service extends to major metropolitan areas worldwide; check with your Fortinet sales representative to confirm eligible locations.
Q
How does the Premium RMA Service minimize network downtime?
A
With four-hour hardware replacement and onsite engineer support, the Premium RMA Service minimizes downtime and maximizes network availability for FortiGate-98D-POE deployments.
Q
What prerequisites are required to activate 24×7 Premium RMA Service?
A
Prerequisites include a current support contract, device serial number registration, and confirmation of service availability in your region to activate 24×7 Premium RMA Service.
Q
What is the contract duration for the Premium RMA Service?
A
The 4-Hour Hardware and Onsite Engineer Premium RMA Service is offered in one-year increments, with multi-year contract options available for extended coverage.
Q
Can I upgrade from standard RMA to the 4-Hour Premium Service?
A
Yes. To upgrade from standard next-business-day RMA to the 4-Hour Premium Service for FortiGate-98D-POE, contact your Fortinet reseller to modify your support agreement.
Q
Is diagnostic and troubleshooting included during the onsite visit?
A
An onsite engineer performs comprehensive hardware diagnostics, installs the FortiGate-98D-POE replacement unit, and verifies basic configuration to restore operation.
Q
What exclusions apply to the Premium RMA Service?
A
Exclusions include damage from unauthorized modifications, natural disasters, software issues, and misconfiguration events, which fall outside the Premium hardware RMA scope.
Q
How does the Premium RMA Service enhance security compliance?
A
The Premium RMA Service enhances security compliance by ensuring rapid restoration of FortiGate-98D-POE firewall protections and uninterrupted policy enforcement.
Q
How do I contact support for urgent hardware issues?
A
For urgent hardware emergencies, contact Fortinet’s 24×7 support hotline or submit a high-priority ticket through the support portal referencing SKU FC-10-00098-212-02-DD.
