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Premium RMA coverage reduces operational risk.
FC-10-FG60E-212-02-DD
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FortiGate-60E-DSL, 4-Hour Hardware and Onsite Engineer Prem...
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FC-10-FG60E-212-02-DD
- Description:
- FortiGate-60E-DSL, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
- Rating:
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-FG60E-212-02-DD Overview
FC-10-FG60E-212-02-DD is a high-performance rack-mount hardware firewall appliance engineered for demanding small business and branch office environments. It offers dedicated LAN, WAN, and SFP port configurations along with robust throughput capacity, ensuring that security services like intrusion prevention, antivirus, web filtering, and VPN are delivered seamlessly with reliable power supply and built-in redundancy.
FC-10-FG60E-212-02-DD features versatile management and deployment options via GUI, CLI, and cloud integrations for centralized configuration and real-time reporting. Designed with scalability and high availability in mind, it supports active-passive clustering and is ideally suited for use cases ranging from secure remote access and segmentation to comprehensive next-generation firewall protection.
FC-10-FG60E-212-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-FG60E-212-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Entry-Level Series series or explore all Fortinet products.
FC-10-FG60E-212-02-DD Specifications
- Power Source
- AC Power Supply
- Form Factor
- Rack-mount
- Rack Units
- 1 RU
- Redundant Power Supply Supported
- Yes
- Memory
- 4 GB
- Weight
- N/A
- Height
- N/A
- Depth
- N/A
- Width
- N/A
- WAN Ports
- 2 WAN
- Expansion Slots
- SFP
- Architecture
- Rack-mount
- Supported Applications
- N/A
- Integrated I/O
- N/A
- High Availability
- Active-Passive
- Switch Ports
- Yes
- POE Ports
- No
- Users Supported
- N/A
- Flash Storage
- 16 GB
- Device Type
- NGFW
- Product Type
- Firewall Appliance
- Use Case
- VPN / Secure Access / UTM
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / VPN
- Interfaces
- RJ-45 / SFP
- Logging & Monitoring
- Built-in / Syslog / Cloud Logging
- Supported VPN Types
- IPSec / SSL VPN
- Routing Protocols Supported
- OSPF / BGP / RIP / Static Routing
- Users/Nodes
- N/A
- Management Options
- Cloud / CLI / GUI / Centralized / SNMP
- Firewall Layer Supported
- Layer 3 / Layer 7
- Deployment Type
- Small Business / Branch Office
- Concurrent Sessions
- 100000
- IPS Throughput
- 1.0 Gbps
- New Sessions Per Second
- 2000
- VPN Throughput
- 700 Mbps
- Maximum Concurrent Sessions
- 100000
- Firewall Policies Supported
- 300
- LAN Ports
- 5 LAN Ports
- Firewall Throughput
- 3.5 Gbps
- Threat Protection Throughput
- 1.4 Gbps
- Centralized Configuration & Reporting
- Integrated FortiManager
- Feature
- Intrusion Prevention, Antivirus, Web Filtering, VPN
- Product Name
- FC-10-FG60E-212-02-DD
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-FG60E-212-02-DD |  FC-10-FG60P-301-02-DD |  FC-10-0030E-301-02-DD |  FC-10-FG60J-980-02-DD |  FC-10-0060E-188-02-DD | |
|---|---|---|---|---|---|
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount |
| Deployment Type | Small Business / Branch Office | Small Business / Enterprise / Branch Office / Cloud | Enterprise / Data Center | Enterprise / Branch Office | Enterprise / Data Center |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM | VPN / Secure Access / Segmentation / UTM | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 3 / Layer 7 | Layer 7 | Layer 3 / Layer 7 | Layer 7 | Layer 7 |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Firewall Throughput | 3.5 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps |
| Threat Protection Throughput | 1.4 Gbps | 7 Gbps | 8 Gbps | 2 Gbps | 6 Gbps |
| IPS Throughput | 1.0 Gbps | 6 Gbps | 6 Gbps | 2 Gbps | 2 Gbps |
| VPN Throughput | 700 Mbps | 8 Gbps | 5 Gbps | 9 Gbps | 188 Mbps |
| Supported Applications | N/A | 50 | 120 | 128 | 60 |
| Centralized Configuration & Reporting | Integrated FortiManager | Available | Yes | Yes with CLI, GUI, SNMP, REST API | Yes |
| Feature | Intrusion Prevention, Antivirus, Web Filtering, VPN | Next-Generation Firewall, Deep Packet Inspection, Sandboxing | Next-Generation Firewall | Next-Generation Firewall with Advanced Threat Protection | Advanced threat protection, automated rule management |
| Concurrent Sessions | 100000 | 100,000 | 500000 | 1000000 | 100000 |
| Maximum Concurrent Sessions | 100000 | 150,000 | 1000000 | 1000000 | 150000 |
| Users/Nodes | N/A | Unlimited | Unlimited | Unlimited | Unlimited |
| Integrated I/O | N/A | 4 | 4 | 4 | 4 |
| New Sessions Per Second | 2000 | 20,000 | 20000 | 20000 | 20000 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive | Active-Passive | Active-Passive | Active-Active | Active-Passive |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45 / SFP | RJ-45 / SFP |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 4 WAN | 2 WAN |
| LAN Ports | 5 LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports |
| Switch Ports | Yes | Yes | No | Yes | Yes |
| POE Ports | No | No | No | No | No |
| Management Options | Cloud / CLI / GUI / Centralized / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | CLI / GUI / Centralized | CLI / GUI / SNMP / REST API | Cloud / CLI / GUI / SNMP |
| Logging & Monitoring | Built-in / Syslog / Cloud Logging | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in |
| Firewall Policies Supported | 300 | 500 | 500 | 5000 | 500 |
| Users Supported | N/A | 50,000 | 10000 | N/A | 10000 |
| Memory | 4 GB | 16 GB | 16 GB | 16 GB | 8 GB |
| Flash Storage | 16 GB | 128 GB | 128 GB | 128 GB SSD | 128 GB |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Form Factor | Rack-mount | Rack-mount | 1 RU | 1 RU | 1 RU |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Product Name | FC-10-FG60E-212-02-DD | FC-10-FG60P-301-02-DD | FC-10-0030E-301-02-DD Firewall Appliance | FC-10-FG60J-980-02-DD Next-Generation Firewall | FC-10-0060E-188-02-DD Next-Generation Firewall |
| Height | N/A | 1 inch | 1.75 | 1.8 inches | 1.75 inches |
| Width | N/A | 17 inches | 17.5 | 17 inches | 17 inches |
| Depth | N/A | 12 inches | 15 | 17 inches | 18 inches |
| Weight | N/A | 15 lbs | 22 lbs | 15 lbs | 15 lbs |
Reviews & Ratings
N
Neil Patterson
5
Onsite support adds real value for critical locations.
D
Duncan Wells
4
Professional service handling.
V
Victor Grant
5
Useful for minimizing downtime.
S
Stuart Palmer
4
Support experience was efficient.
Questions & Answers
What is FortiGate-60E-DSL 4-Hour Hardware and Onsite Engineer Premium RMA Service?
It’s a Fortinet service add-on that provides guaranteed 4-hour hardware replacement and certified onsite engineer support for your FortiGate-60E-DSL with continuous 24x7 coverage.
What does the 4-hour hardware replacement guarantee entail?
Upon RMA approval, Fortinet commits to delivering and installing a replacement FortiGate-60E-DSL at your site within four hours, minimizing downtime.
How do I initiate an RMA request for my FortiGate-60E-DSL?
Contact Fortinet Support 24x7 via the Support Portal or hotline, provide your contract ID and device serial number, and you’ll receive an RMA number immediately.
What are the support hours for this Premium RMA service?
Support is available 24 hours a day, 7 days a week, 365 days a year through Fortinet’s global support network.
Is a 24x7 support contract required to purchase this service?
Yes. Continuous 24x7 FortiCare support is a prerequisite to activate the 4-Hour Hardware and Onsite Engineer Premium RMA Service.
Which regions are covered by the onsite engineer service?
Coverage spans major markets including North America, EMEA and APAC, subject to local partner availability and regional service agreements.
What qualifications do the onsite engineers hold?
All onsite engineers are Fortinet-certified (NSE 4 and above) and trained to handle FortiGate-60E-DSL hardware replacement and initial diagnostics.
What hardware issues are covered under this Premium RMA?
The service covers manufacturing defects and component failures of the FortiGate-60E-DSL; accidental damage or unauthorized modifications are excluded.
Are shipping and handling costs included in this service?
Yes. Fortinet covers all shipping, handling and courier fees for both the returned and replacement FortiGate-60E-DSL units.
How is the replacement unit delivered and installed onsite?
A pre-configured replacement device is couriered directly to your location, and a certified engineer performs onsite swap and basic post-install checks.
How do I activate the Premium RMA Service after purchase?
Register your FortiGate-60E-DSL serial and contract through the Fortinet Support Portal; service activation is confirmed via email within one business day.
How can I renew or extend the 4-Hour Premium RMA Service?
Log in to the Fortinet Support Portal or contact your Fortinet sales representative to purchase a renewal or extension prior to contract expiration.
Can I upgrade from standard RMA to Premium RMA service mid-term?
Yes. Contact Fortinet sales to request a pro-rated upgrade; the enhanced 4-hour onsite coverage takes effect once the order is processed.
What site prerequisites are required for an engineer visit?
Ensure secure access to the FortiGate-60E-DSL rack, provide power and network connectivity, and have network documentation available.
How quickly will the onsite engineer arrive after RMA approval?
An engineer is dispatched immediately upon RMA approval, with guaranteed arrival and hardware swap within four hours of request confirmation.
Does this service include software support or configuration assistance?
No. This service exclusively covers hardware replacement and basic onsite installation; software support and advanced configuration require a separate FortiCare contract.