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12000/4-AC
- Description:
- Cisco 12000 4-slot Chassis; 1Blower, 2AC
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Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
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Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
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Free 14-Day Returns
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Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
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12000/4-AC Overview
12000/4-AC is a high-performance enterprise router designed with a fixed modular architecture that offers scalable connectivity for critical network environments. It features an AC power supply, multiple configurable WAN and LAN interfaces, and integrated services—including voice and video support—making it ideal for secure data and multimedia communications.
12000/4-AC delivers robust throughput performance and advanced VPN capabilities along with built-in redundancy and high availability features. Its flexible design, which includes expansion slots and comprehensive firewall and intrusion prevention measures, is optimized for enterprise use cases such as branch connectivity, data center aggregation, and secure remote access.
What is the price of 12000/4-AC?
Pricing for 12000/4-AC is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for 12000/4-AC.
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12000/4-AC Specifications
| Product Type | Enterprise Router |
| VPN Support | IPSec / SSL VPN / GRE / DMVPN / FlexVPN |
| Power Source | AC Power Supply |
| Routing Protocols | OSPF / BGP / EIGRP / Static Routing |
| Broadband | N/A |
| Architecture | Fixed |
| WAN Configuration | Dual WAN |
| WAN Ports | 4 WAN |
| LAN Ports | 4 LAN Ports |
| Ethernet Technology | 10/100/1000 |
| Wi-Fi Standard | N/A |
| Connectivity Type | Wired |
| Network Protocols | IPv4, IPv6 |
| Remote Management | SSH, Telnet, WebUI |
| Compliance Standards | CE, FCC, RoHS |
| Wireless Support | No |
| Speed/Capacity | Gigabit |
| Firewall Features | Yes |
| Features | VPN, Firewall, IPv6 Compatible |
| Use Case | Enterprise |
| Management | Managed |
| Form Factor | Rack-mount |
| Integrated Services | Voice, Video |
| High Availability Support | Supported |
| Safety | N/A |
| EMC | N/A |
| Telecom | N/A |
| Throughput Capacity | 12 Gbps |
| QoS Features | Supported |
| Built-in Security Features | Firewall, Intrusion Prevention, Malware Protection |
| Expansion Slots | NIM |
| Modular Slots Available | 2 Slots |
| Stacking Capability | Yes |
| 5G Support | No |
| Memory | 4 GB |
| Flash Memory | 512 MB |
| Interface Ports | RJ-45, SFP |
| Power | 350 W |
| Device Type | Router |
| Product Name | 12000/4-AC |
| Height | 1.75 inches |
| Width | 17 inches |
| Depth | 16 inches |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| 5G Support | No | No | No | No | No |
| Architecture | Modular | Modular | Modular | Modular | Fixed |
| Broadband | N/A | Fiber Optic | N/A | Fiber Optic | N/A |
| Built-in Security Features | Firewall, Intrusion Prevention | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection | Firewall, Intrusion Prevention, Malware Protection |
| Compliance Standards | IEEE 802.3, FCC, CE | IEEE 802.3, FCC, CE | CE, FCC, RoHS | CE, FCC | CE, FCC, RoHS |
| Connectivity Type | Wired | Wired | Wired | Wired | Wired |
| Depth | 14 inches | 16 inches | 15 inches | 16 inches | 16 inches |
| Device Type | Router | Router | Router | Router | Router |
| EMC | CE Certified | CISPR 22, FCC Part 15 | FCC, CE | FCC Part 15 | N/A |
| Ethernet Technology | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 | 10/100/1000 |
| Expansion Slots | SFP+ | NIM, SFP+ | SFP+ | NIM / SM-X | NIM |
| Features | VPN, IPv6 Compatible, Firewall | VPN, IPv6 Compatible, Firewall, MPLS, Syslog | VPN, IPv6 Compatible, Firewall, POE, MPLS | VPN, IPSec, Firewall, QoS, VLAN | VPN, Firewall, IPv6 Compatible |
| Firewall Features | Yes | Yes | Yes | Yes | Yes |
| Flash Memory | 512 MB | 512 MB | 512 MB | 512 MB | 512 MB |
| Form Factor | Rack-mount | Chassis | Rack-mount | Rack-mount | Rack-mount |
| Height | 4 inches | 4 inches | 2 inches | 1.75 inches | 1.75 inches |
| High Availability Support | Supported | Supported | Supported | Supported | Supported |
| Integrated Services | Voice, Video, WAN Optimization | Voice, Video | Voice, Video, WAN Optimization | Voice, Video, WAN Optimization | Voice, Video |
| Interface Ports | RJ-45, SFP+ | RJ-45, SFP | RJ-45, SFP, SFP+ | RJ-45, SFP | RJ-45, SFP |
| LAN Ports | 4 LAN Ports | 8 LAN Ports | 8 LAN Ports | 4 LAN Ports | 4 LAN Ports |
| Management | Managed | Managed | Managed | Managed | Managed |
| Memory | 4 GB | 4 GB | 8 GB | 4 GB | 4 GB |
| Modular Slots Available | 3+ Slots | 3+ Slots | 3+ Slots | 2 Slots | 2 Slots |
| Network Protocols | OSPF, BGP, RIP | IPv4, IPv6 | IPv4, IPv6, MPLS | IPv4, IPv6, ATM | IPv4, IPv6 |
| Power | 250 Watt | 350W | 250W | 450 W | 350 W |
| Power Source | DC Power Supply | AC Power Supply / Redundant | AC Power Supply / DC Power Supply / Redundant | AC Power Supply / DC Power Supply / Redundant | AC Power Supply |
| Product Name | 12000/10-DC-TRUGH | 12000-SIP-601 Unified Services Router | PRP-3 Enterprise Router | 4OC12X/ATM-IR-SC | 12000/4-AC |
| Product Type | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router | Enterprise Router |
| QoS Features | Supported | Supported | Supported | Supported | Supported |
| Remote Management | SSH, SNMP, Telnet | SSH, Telnet, SNMP | SSH, HTTPS, SNMP | Telnet, SSH, SNMP | SSH, Telnet, WebUI |
| Routing Protocols | OSPF / BGP / RIP / Static Routing | OSPF / BGP / EIGRP / Static Routing | OSPF / BGP / EIGRP / MPLS / IS-IS / RIP / Static Routing | OSPF / BGP / EIGRP / MPLS / RIP / Static Routing | OSPF / BGP / EIGRP / Static Routing |
| Safety | UL Listed | UL, cUL | UL, CE | UL, IEC 60950 | N/A |
| Speed/Capacity | Gigabit | Gigabit | Gigabit | Gigabit | Gigabit |
| Stacking Capability | Yes | Yes | Yes | Yes | Yes |
| Telecom | N/A | ITU-T, ANSI | N/A | N/A | N/A |
| Throughput Capacity | 10 Gbps | 5 Gbps | 10Gbps | 1 Gbps | 12 Gbps |
| Use Case | Enterprise | Enterprise | Enterprise | Enterprise / Industrial | Enterprise |
| VPN Support | IPSec / SSL VPN | IPSec / SSL VPN / GRE / DMVPN / FlexVPN | IPSec / SSL VPN / GRE / DMVPN / FlexVPN | IPSec / SSL VPN | IPSec / SSL VPN / GRE / DMVPN / FlexVPN |
| WAN Configuration | Dual WAN | Dual WAN | Dual WAN | Dual WAN | Dual WAN |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 4 WAN |
| Weight | 30 lbs | 25 lbs | 15 lbs | 18 lbs | 15 lbs |
| Wi-Fi Standard | N/A | N/A | N/A | N/A | N/A |
| Width | 17 inches | 18 inches | 17 inches | 17.5 inches | 17 inches |
| Wireless Support | No | No | No | No | No |
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Questions & Answers
Q
What is the Cisco 12000 4-slot Chassis (SKU: 12000/4-AC)?
A
The Cisco 12000 4-slot Chassis (SKU: 12000/4-AC) is a modular, high-performance routing platform designed for service provider and large enterprise networks, featuring four line‐card slots, one blower, and two AC power supplies.
Q
How many line‐card slots does the Cisco 12000 4-slot Chassis provide?
A
The chassis provides four line‐card slots, enabling flexible deployment of interface and service modules to meet varying network capacity requirements.
Q
What power configuration does SKU: 12000/4-AC include?
A
SKU: 12000/4-AC includes two AC power supply modules configured for N+1 redundancy, ensuring continuous operation during a single power‐supply failure.
Q
How is the Cisco 12000 4-slot Chassis cooled?
A
The chassis uses a single front‐to‐rear blower assembly that delivers efficient, high‐volume airflow to maintain optimal operating temperatures for all installed modules.
Q
What throughput performance can I expect from this chassis?
A
The Cisco 12000 4-slot Chassis supports up to 80 Gbps per slot (depending on line‐card type), delivering aggregated system throughput exceeding 320 Gbps.
Q
Which supervisor engine models are compatible with the Cisco 12000 4-slot Chassis?
A
The chassis supports Cisco 12000 series Supervisor Engines, including the SUP-720 and SUP-720-3BXL, offering advanced forwarding performance and comprehensive feature support.
Q
Can I install or replace modules without shutting down the chassis?
A
Yes, the Cisco 12000 4-slot Chassis supports hot‐swap of line cards, supervisor engines, power supplies, and blower modules to minimize service interruptions.
Q
What management interfaces are available on the chassis?
A
Management options include a dedicated Ethernet management port, a console port, and in‐band management through the supervisor engine’s management interfaces.
Q
What are the physical dimensions and weight of SKU: 12000/4-AC?
A
The chassis measures 8.64 in. (2 RU) in height, 17.5 in. in width, 20.5 in. in depth, and weighs approximately 40 lbs (without modules).
Q
Is the Cisco 12000 4-slot Chassis backward compatible with earlier line cards?
A
Yes, the chassis is backward compatible with existing Cisco 12000 series line cards, provided the supervisor engine supports the specific card family.
Q
What environmental conditions does the chassis support?
A
It operates at temperatures from 32°F to 104°F (0°C to 40°C) and relative humidity of 5% to 85% non‐condensing, meeting NEBS Level 3 and ETSI standards.
Q
How do I install the Cisco 12000 4-slot Chassis in my network rack?
A
Mount the chassis in a standard 19-inch rack using the included rack‐mount brackets, install power supplies, blower, supervisor engine, and line cards, then connect AC power and network cables.
Q
What is the warranty coverage for SKU: 12000/4-AC?
A
The chassis is covered by Cisco’s limited lifetime warranty, which includes hardware replacement and access to Cisco Technical Assistance Center (TAC) support.
Q
What is the typical MTBF for the Cisco 12000 4-slot Chassis?
A
The Cisco 12000 4-slot Chassis has a typical mean time between failures (MTBF) exceeding 200,000 hours under normal operating conditions.
Q
Does this chassis support multi-layer switching and advanced services?
A
Yes, when paired with the appropriate supervisor engine and line cards, the chassis supports advanced multi‐layer switching, MPLS, QoS, and security services.
Q
How do I obtain technical support for the Cisco 12000 4-slot Chassis?
A
Technical support is available through Cisco TAC via phone, online case submission, and software downloads, accessible with an active Cisco Service Contract.
