United States
Name:
FC-10-0030E-212-02-DD
- Description:
- FortiGate-30E, 4-Hour Hardware and Onsite Engineer Premium RMA Service (requires 24x7 support)
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- Brand:
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0030E-212-02-DD Overview
FC-10-0030E-212-02-DD is a rack-mounted hardware appliance engineered for high-performance network security deployments. It delivers robust throughput capacity while featuring a versatile port configuration that includes LAN, WAN, and SFP connectivity. The device is equipped with dual power supplies that offer redundancy, ensuring continuous operation for mission-critical environments.
FC-10-0030E-212-02-DD supports a comprehensive range of security services including IPS, antivirus, web filtering, and VPN protection. Its management options and deployment versatility suit SMB, enterprise, branch office, and cloud scenarios, while its scalable design and active-active high availability configuration make it ideal for dynamic network infrastructures.
What is the price of FC-10-0030E-212-02-DD?
Pricing for FC-10-0030E-212-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0030E-212-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0030E-212-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount / Virtual |
| Deployment Type | Enterprise / Branch Office / Cloud |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 8 Gbps |
| IPS Throughput | 6 Gbps |
| VPN Throughput | 5 Gbps |
| Supported Applications | 50 |
| Centralized Configuration & Reporting | Yes |
| Feature | Advanced Threat Prevention |
| Concurrent Sessions | 500000 |
| Maximum Concurrent Sessions | 1000000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 20000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Active |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | No |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / Centralized |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 200 |
| Users Supported | Unlimited |
| Memory | 16 GB |
| Flash Storage | 128 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0030E-212-02-DD Secure Gateway |
| Height | 1 |
| Width | 17 |
| Depth | 18 |
| Weight | 15 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount | Rack-mount / Virtual |
| Centralized Configuration & Reporting | Yes | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 500000 | 500000 | 50000 | 500000 | 500000 |
| Deployment Type | Enterprise | Enterprise / Branch Office | Enterprise / Branch Office / Cloud | Enterprise | Enterprise / Branch Office / Cloud |
| Depth | 15 inches | 15 inches | 18.5 inches | 15.2 inches | 18 |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Advanced threat protection and integrated management | Integrated Threat Management | Advanced threat protection, deep packet inspection | Advanced Threat Protection | Advanced Threat Prevention |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 3 / Layer 7 | Layer 7 | Layer 7 |
| Firewall Policies Supported | 1000 | 1500 | 1000 | 250 | 200 |
| Firewall Throughput | 10 Gbps | 2 Gbps | 5 Gbps | 10 Gbps | 10 Gbps |
| Flash Storage | 128 GB | 128 GB | 128 GB | 128 GB SSD | 128 GB |
| Form Factor | 1 RU | 1 RU | Rack-mount | 1 RU | 1 RU |
| Height | 1.75 inches | 1.75 inches | 1.75 inches | 1.75 inches | 1 |
| High Availability | Active-Active | Active-Passive | Active-Passive | Active-Passive | Active-Active |
| Integrated I/O | 4 | 4 | N/A | 8 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP+ | RJ-45 / SFP |
| IPS Throughput | 3 Gbps | 1.5 Gbps | 3 Gbps | 3 Gbps | 6 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog / Cloud Logging | Built-in / Syslog |
| Management Options | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP | Cloud / CLI / GUI / Centralized |
| Maximum Concurrent Sessions | 750000 | 750000 | 100000 | 1000000 | 1000000 |
| Memory | 16 GB | 8 GB | 16 GB | 16 GB | 16 GB |
| New Sessions Per Second | 15000 | 15000 | 2000 | 50000 | 20000 |
| POE Ports | No | Yes | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-00092-301-02-DD Next-Gen Firewall | FG-60E-POE-BDL-988-DD | FC-10-0060E-950-02-DD | FC-10-00E80-284-02-DD Next Generation Firewall | FC-10-0030E-212-02-DD Secure Gateway |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 1 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 50 | 50 | 50 | 150 | 50 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP / PPTP / GRE | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | Yes | Yes | Yes | Yes | No |
| Threat Protection Throughput | 5 Gbps | 1 Gbps | 4 Gbps | 4 Gbps | 8 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | UTM | VPN / Secure Access / UTM |
| Users Supported | N/A | Unlimited | N/A | 1000 | Unlimited |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 2 Gbps | 1.2 Gbps | 2 Gbps | 8 Gbps | 5 Gbps |
| WAN Ports | 2 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 10 lbs | 10 lbs | 15 lbs | 30 lbs | 15 lbs |
| Width | 17.5 inches | 17.3 inches | 17.3 inches | 17.5 inches | 17 |
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Questions & Answers
Q
What is the FortiGate-30E 4-Hour Hardware and Onsite Engineer Premium RMA Service?
A
The FortiGate-30E 4-Hour Hardware and Onsite Engineer Premium RMA Service is a 24x7 support plan offering guaranteed four-hour hardware replacement and certified onsite engineer assistance for FortiGate-30E appliances.
Q
What are the main benefits of the Premium RMA Service for FortiGate-30E?
A
Key benefits for FortiGate-30E include a four-hour hardware replacement SLA, expert onsite engineer support, reduced downtime, and 24x7 technical assistance.
Q
How does the four-hour replacement guarantee work for FortiGate-30E?
A
Once a hardware failure on your FortiGate-30E is confirmed, Fortinet dispatches a replacement unit to your site within four hours, accompanied by a certified engineer.
Q
Does the Premium RMA Service include 24x7 technical support?
A
Yes, the service provides around-the-clock phone and online support for urgent FortiGate-30E hardware issues.
Q
How do I initiate a FortiGate-30E replacement request?
A
Log in to the FortiCare portal or call the dedicated support hotline to open an RMA ticket and schedule onsite replacement for your FortiGate-30E.
Q
What geographic regions are covered by the onsite engineer service?
A
Fortinet’s Premium RMA Service covers major metropolitan areas in North America, EMEA, and APAC; coverage may vary by specific location.
Q
Can I track the status of my FortiGate-30E RMA request?
A
Yes, you can monitor RMA progress and engineer dispatch details in real time through the FortiCare portal.
Q
What qualifications do the onsite engineers hold?
A
All onsite engineers are Fortinet-certified professionals trained in FortiGate deployment, troubleshooting, and network security best practices.
Q
Are all hardware failures covered under this service?
A
The Premium RMA Service covers manufacturer defects and component failures on FortiGate-30E devices; accidental damage may require additional assessment.
Q
Can I extend or upgrade the Premium RMA Service?
A
Yes, you can extend or upgrade your FortiGate-30E service contract or migrate to a higher support tier through your Fortinet reseller or account manager.
Q
Is software and firmware support included?
A
Software and firmware updates for FortiGate-30E require a separate FortiCare support contract and are not included in the hardware RMA service.
Q
What happens if an engineer cannot resolve the issue onsite?
A
If onsite resolution isn’t possible, the faulty unit is collected for depot repair or replacement and returned under the same four-hour SLA.
Q
How does this service minimize network downtime?
A
Rapid hardware replacement and expert onsite troubleshooting ensure your FortiGate-30E network is back online within hours, not days.
Q
What SLA metrics does the Premium RMA Service guarantee?
A
The service guarantees a four-hour hardware replacement SLA and 24x7 response for confirmed FortiGate-30E hardware failures.
Q
How is pricing determined for the Premium RMA Service?
A
Pricing is based on FortiGate-30E model, service term, and geographic location; contact your Fortinet reseller for a customized quote.
Q
How do I escalate a critical FortiGate-30E hardware issue?
A
Contact the FortiCare support hotline, request a Severity 1 escalation, and activate the four-hour onsite engineer dispatch.
Q
How does the Premium RMA Service differ from standard RMA?
A
Premium RMA offers a guaranteed four-hour onsite engineer dispatch and 24x7 support, whereas standard RMA provides next-business-day replacement only.
