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Arthur Winslow
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24x7 FortiCare contract ensured quick issue resolution.
FC-10-0051E-247-02-DD
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FortiGate-51E, 24x7 FortiCare Contract
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FC-10-0051E-247-02-DD
- Description:
- FortiGate-51E, 24x7 FortiCare Contract
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- Brand:
- Fortinet
- Condition:
3 Year Extended Warranty
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FC-10-0051E-247-02-DD Overview
FC-10-0051E-247-02-DD is a high-performance, rack-mounted firewall appliance designed for demanding enterprise and branch office environments. It delivers robust throughput capacity paired with versatile port configurations including multiple LAN, WAN, and SFP connections, ensuring secure, uninterrupted connectivity.
FC-10-0051E-247-02-DD features redundant AC power supplies and advanced security services such as IPS, antivirus, web filtering, and VPN capabilities. Its flexible deployment options—ranging from SMB to cloud-based management—combined with scalable, high availability and clustering options make it an ideal solution for critical network protection and centralized control.
FC-10-0051E-247-02-DD price is is available on request. Get immediate quote.
Request bulk order quote for FC-10-0051E-247-02-DD for additional pricing. Browse the full Fortinet Fortigate Ngfw Entry-Level Series series or explore all Fortinet products.
FC-10-0051E-247-02-DD Specifications
- Power Source
- AC Power Supply
- Rack Units
- 1 RU
- Redundant Power Supply Supported
- Yes
- Height
- 1.75 inches
- Weight
- 12 lbs
- Width
- 17 inches
- Depth
- 10 inches
- WAN Ports
- 2 WAN
- Memory
- 16 GB
- LAN Ports
- 8 LAN Ports
- Expansion Slots
- SFP
- Architecture
- Rack-mount
- Users/Nodes
- Unlimited
- High Availability
- Active-Passive
- Switch Ports
- Yes
- POE Ports
- No
- Form Factor
- 1 RU
- Device Type
- NGFW
- Product Type
- Firewall Appliance
- Deployment Type
- Enterprise / Branch Office
- Use Case
- VPN / Secure Access / UTM
- IPS Throughput
- 2 Gbps
- Routing Protocols Supported
- OSPF / BGP / Static Routing
- Security Services
- Antivirus / Web Filtering / Application Control / IPS / VPN
- Interfaces
- RJ-45 / SFP
- Management Options
- Cloud / CLI / GUI / SNMP
- Supported VPN Types
- IPSec / SSL VPN
- Firewall Throughput
- 10 Gbps
- Supported Applications
- 50
- Integrated I/O
- 8
- Centralized Configuration & Reporting
- Yes
- Feature
- Advanced threat protection
- Firewall Layer Supported
- Layer 7
- Logging & Monitoring
- Built-in / Syslog
- Maximum Concurrent Sessions
- 1000000
- Users Supported
- 1000
- Flash Storage
- 64 GB
- Threat Protection Throughput
- 2 Gbps
- Concurrent Sessions
- 500000
- Firewall Policies Supported
- 100
- VPN Throughput
- 4 Gbps
- New Sessions Per Second
- 25000
- Product Name
- FC-10-0051E-247-02-DD Next Generation Firewall
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table 
| FC-10-0051E-247-02-DD |  FC-10-0030E-212-02-DD |  FC-10-0051E-301-02-DD |  FC-10-0080E-928-02-DD |  FG-80E | |
|---|---|---|---|---|---|
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Architecture | Rack-mount | Rack-mount / Virtual | Rack-mount | Rack-mount | Rack-mount |
| Deployment Type | Enterprise / Branch Office | Enterprise / Branch Office / Cloud | Enterprise / Branch Office / Data Center | Enterprise / Branch Office | Small Business / Enterprise / Branch Office |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / UTM / Secure Access |
| Firewall Layer Supported | Layer 7 | Layer 7 | Layer 3 / Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 3 / Layer 4 |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 5 Gbps |
| Threat Protection Throughput | 2 Gbps | 8 Gbps | 8 Gbps | 9 Gbps | 3 Gbps |
| IPS Throughput | 2 Gbps | 6 Gbps | 5 Gbps | 8 Gbps | 1.2 Gbps |
| VPN Throughput | 4 Gbps | 5 Gbps | 4 Gbps | 7 Gbps | 3 Gbps |
| Supported Applications | 50 | 50 | 100 | 250 | 50 |
| Centralized Configuration & Reporting | Yes | Yes | Centralized Management Platform | Yes | Yes |
| Feature | Advanced threat protection | Advanced Threat Prevention | Next-Generation Firewall, Intrusion Prevention, Application Control, VPN | Advanced Threat Protection, High Performance, Scalable Clustering | Advanced threat protection |
| Concurrent Sessions | 500000 | 500000 | 500,000 | 500000 | 250000 |
| Maximum Concurrent Sessions | 1000000 | 1000000 | 1,000,000 | 750000 | 500000 |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Integrated I/O | 8 | 8 | 4 | 4 | 8 |
| New Sessions Per Second | 25000 | 20000 | 20,000 | 15000 | 30000 |
| Supported VPN Types | IPSec / SSL VPN | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN / L2TP | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive | Active-Active | Active-Active | Active-Passive | Active-Passive |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| WAN Ports | 2 WAN | 2 WAN | 4 WAN | 2 WAN | 2 WAN |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Switch Ports | Yes | No | No | Yes | Yes |
| POE Ports | No | No | No | No | No |
| Management Options | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in / Syslog | Built-in | Built-in / Syslog |
| Firewall Policies Supported | 100 | 200 | 200 | 1000 | 200 |
| Users Supported | 1000 | Unlimited | 50000 | 2000 | N/A |
| Memory | 16 GB | 16 GB | 8 GB | 16 GB | 8 GB |
| Flash Storage | 64 GB | 128 GB | 64 GB | 128 GB | 128 GB |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Form Factor | 1 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Rack Units | 1 RU | 1 RU | 2 RU | 1 RU | 1 RU |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Product Name | FC-10-0051E-247-02-DD Next Generation Firewall | FC-10-0030E-212-02-DD Secure Gateway | FC-10-0051E-301-02-DD Next-Generation Firewall Appliance | FC-10-0080E-928-02-DD Next-Generation Firewall | FG-80E Next-Generation Firewall |
| Height | 1.75 inches | 1 | 3.5 inches | 1.75 inches | 1 inches |
| Width | 17 inches | 17 | 17.2 inches | 17 inches | 17 inches |
| Depth | 10 inches | 18 | 18 inches | 15 inches | 12 inches |
| Weight | 12 lbs | 15 lbs | 25 lbs | 20 lbs | 15 lbs |
Reviews & Ratings
J
Julian Pembroke
5
Support engineers were knowledgeable.
T
Trevor Dunsford
5
Valuable coverage for critical systems.
E
Edward Hollings
5
Smooth activation and use.
C
Caleb Ashcroft
5
Reliable enterprise support experience.
Questions & Answers
What does the 24x7 FortiCare Contract cover for FortiGate-51E?
It provides round-the-clock global technical support, FortiOS firmware updates, advanced hardware replacement, security advisories, and access to the Fortinet support portal.
What response time is guaranteed under the FortiGate-51E 24x7 FortiCare Contract?
Fortinet guarantees an initial response within one hour for critical issues and four-hour hardware replacement for the FortiGate-51E under 24x7 FortiCare.
Does the 24x7 FortiCare Contract include hardware replacement?
Yes, it includes four-hour advanced hardware replacement for eligible FortiGate-51E devices, subject to regional availability.
Are firmware and software updates included in the contract?
Yes, all FortiOS firmware upgrades, patches, and software updates are covered throughout the contract term.
How do I open a support ticket for my FortiGate-51E?
Log in to the Fortinet Support Portal or call the global support hotline to submit a ticket under your 24x7 FortiCare Contract.
What is the minimum term for the FortiCare Contract?
The minimum term for a FortiGate-51E 24x7 FortiCare Contract is one year, with multi-year options available at discounted rates.
Can I renew the 24x7 FortiCare Contract?
Yes, you can renew or extend your FortiCare Contract via your Fortinet reseller or directly through the customer support portal.
Does the contract include proactive vulnerability scanning?
No, the standard 24x7 FortiCare Contract includes security advisories and threat intelligence but not proactive vulnerability scanning.
Are advanced configuration and troubleshooting services included?
Yes, Fortinet-certified engineers provide advanced configuration guidance and troubleshooting as part of the contract.
How can I verify my FortiCare Contract status?
Check your contract status online in the “Contracts” section of the Fortinet Support Portal using your device’s serial number.
What geographic regions does the contract cover?
The contract offers 24x7 global coverage with local language support across the Americas, EMEA, APAC, and other regions.
Is onsite support included in the FortiCare Contract?
Onsite support is available only as an optional add-on; the standard contract covers remote support and hardware shipment.
How do I escalate a critical FortiGate-51E issue?
Escalate by requesting a severity upgrade in your support ticket or contacting the Global Support Hotline with your contract ID.
What is the difference between 8x5 and 24x7 FortiCare?
8x5 FortiCare offers business-hour remote support, while 24x7 FortiCare provides round-the-clock global support and faster hardware replacement.
Does the contract provide access to Fortinet’s support portal?
Yes, it includes full access to the Fortinet Customer Service & Support portal for self-help resources, downloads, and case management.
Can I transfer my FortiCare Contract to another device?
No, FortiCare Contracts are non-transferable and tied to the registered serial number of the FortiGate-51E.
What training resources are included with the contract?
The contract grants access to online knowledge bases, product documentation, periodic webinars, and basic virtual training resources.