United States
Name:
FC-10-0051E-247-02-DD
- Description:
- FortiGate-51E, 24x7 FortiCare Contract
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- Brand:
- Fortinet
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3 Year Extended Warranty
Same-day Shipping
14-Day Money Back Guarantee
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Fast Response: Get your custom quote within 5-10 minutes during business hours (Mon-Fri, 6:00 AM – 6:00 PM PST)
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Same-day Shipping
Express Delivery Across the USA
Need it fast? Choose Express Shipping and receive your order within 1–3 business days.
Free Ground Shipping Available
Standard ground delivery across the U.S. takes 2–6 days, depending on your location — no extra charge.
International Shipments Made Simple
For all international orders, we ship via your UPS, FedEx, or DHL account — or to your U.S.-based freight forwarder.
Delivery Timelines
Under 100 KG? Ships Express.
Smaller shipments go via DHL or FedEx Express — delivered worldwide in approximately 3 business days.
Over 100 KG? Ships via Freight.
Larger orders are dispatched through freight forwarding partners. Delivery takes 7–10 business days, globally.
Always Delivered to Your Door
Every shipment is delivered directly to your address — regardless of country or carrier.
Our best-in-class warranties
3-Year Extended Warranty
Extended protection, enterprise-grade.
All enterprise hardware is backed by a 3-year warranty — triple the industry standard — covering defects under normal use.
Professional repairs & replacements.
If a hardware issue is confirmed, we’ll repair or replace the unit. Replacement parts carry either original or 3-month coverage.
RMA process, simplified.
Once an RMA is approved, return the defective unit within 10 days. We handle the rest — no service gaps.
Service Boundaries & Exclusions
What’s covered — and what’s best avoided.
Your warranty covers defects under normal use. For continued protection, avoid accidental damage, unauthorized repairs, third-party parts, or extreme environments.
Know your location’s service type.
In some regions, return-to-factory or remote service may apply. On-site service depends on infrastructure availability.
Minimal documentation required.
To initiate service, just submit the invoice and warranty card — no red tape, no waiting.
14-Day Money Back Guarantee
Free 14-Day Returns
Tested it, but it’s not a fit?
Return any product within 14 days of delivery if it doesn’t meet your technical or operational needs.
Initiate returns with ease.
Our RMA process is streamlined — just raise a request, follow the packaging guidelines, and we’ll handle the rest.
Refund or restock, your call.
Changed your mind? Get a refund (restocking fees may apply) or swap with another product.
30-Day Hardware Replacement
Covered for any early faults.
All equipment includes a 30-day replacement warranty. If something goes wrong, we’ll repair or swap it — fast.
Replacements shipped in 10 days or less.
Once your return is inspected and approved, we dispatch the replacement promptly to keep your operations moving.
RMA protocol keeps it smooth.
Just ensure all accessories and original packaging are intact — we’ll take care of the technical validation.
TRUSTED, TRIED, PROVEN
FC-10-0051E-247-02-DD Overview
FC-10-0051E-247-02-DD is a high-performance, rack-mounted firewall appliance designed for demanding enterprise and branch office environments. It delivers robust throughput capacity paired with versatile port configurations including multiple LAN, WAN, and SFP connections, ensuring secure, uninterrupted connectivity.
FC-10-0051E-247-02-DD features redundant AC power supplies and advanced security services such as IPS, antivirus, web filtering, and VPN capabilities. Its flexible deployment options—ranging from SMB to cloud-based management—combined with scalable, high availability and clustering options make it an ideal solution for critical network protection and centralized control.
What is the price of FC-10-0051E-247-02-DD?
Pricing for FC-10-0051E-247-02-DD is available on request. Get immediate quote or for exclusive discounts, opt for bulk quotation for FC-10-0051E-247-02-DD.
Explore more options from Firewalls or explore other Fortinet products.
FC-10-0051E-247-02-DD Specifications
| Product Type | Firewall Appliance |
| Architecture | Rack-mount |
| Deployment Type | Enterprise / Branch Office |
| Use Case | VPN / Secure Access / UTM |
| Firewall Layer Supported | Layer 7 |
| Power Source | AC Power Supply |
| Redundant Power Supply Supported | Yes |
| Firewall Throughput | 10 Gbps |
| Threat Protection Throughput | 2 Gbps |
| IPS Throughput | 2 Gbps |
| VPN Throughput | 4 Gbps |
| Supported Applications | 50 |
| Centralized Configuration & Reporting | Yes |
| Feature | Advanced Threat Protection |
| Concurrent Sessions | 500000 |
| Maximum Concurrent Sessions | 1000000 |
| Users/Nodes | Unlimited |
| Integrated I/O | 8 |
| New Sessions Per Second | 25000 |
| Supported VPN Types | IPSec / SSL VPN |
| Routing Protocols Supported | OSPF / BGP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN |
| High Availability | Active-Passive |
| Interfaces | RJ-45 / SFP |
| WAN Ports | 2 WAN |
| LAN Ports | 8 LAN Ports |
| Switch Ports | Yes |
| POE Ports | No |
| Management Options | Cloud / CLI / GUI / SNMP |
| Logging & Monitoring | Built-in / Syslog |
| Firewall Policies Supported | 100 |
| Users Supported | 1000 |
| Memory | 16 GB |
| Flash Storage | 64 GB |
| Expansion Slots | SFP |
| Form Factor | 1 RU |
| Rack Units | 1 RU |
| Device Type | NGFW |
| Product Name | FC-10-0051E-247-02-DD Next Generation Firewall |
| Height | 1.75 inches |
| Width | 17 inches |
| Depth | 10 inches |
| Weight | 12 lbs |
Quality Certifications
To get the detailed certification, please go to the Compliance Center.
Product Comparison Table
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| Architecture | Rack-mount | Rack-mount | Rack-mount | Rack-mount / Virtual | Rack-mount |
| Centralized Configuration & Reporting | Centralized Management Platform | Yes | Yes | Yes | Yes |
| Concurrent Sessions | 500,000 | 500000 | 500000 | 500000 | 250000 |
| Deployment Type | Enterprise / Branch Office / Data Center | Enterprise / Branch Office | Enterprise / Branch Office | Enterprise / Branch Office / Cloud | Small Business / Enterprise / Branch Office |
| Depth | 18 inches | 10 inches | 15 inches | 18 | 12 inches |
| Device Type | NGFW | NGFW | NGFW | NGFW | NGFW |
| Expansion Slots | SFP | SFP | SFP | SFP | SFP |
| Feature | Next-Generation Firewall, Intrusion Prevention, Application Control, VPN | Advanced Threat Protection | Advanced Threat Protection, High Performance, Scalable Clustering | Advanced Threat Prevention | Advanced Threat Protection |
| Firewall Layer Supported | Layer 3 / Layer 7 | Layer 7 | Layer 3 / Layer 4 / Layer 7 | Layer 7 | Layer 3 / Layer 4 |
| Firewall Policies Supported | 200 | 100 | 1000 | 200 | 200 |
| Firewall Throughput | 10 Gbps | 10 Gbps | 10 Gbps | 10 Gbps | 5 Gbps |
| Flash Storage | 64 GB | 64 GB | 128 GB | 128 GB | 128 GB |
| Form Factor | 2 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Height | 3.5 inches | 1.75 inches | 1.75 inches | 1 | 1 inches |
| High Availability | Active-Active | Active-Passive | Active-Passive | Active-Active | Active-Passive |
| Integrated I/O | 4 | 8 | 4 | 8 | 8 |
| Interfaces | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP | RJ-45 / SFP |
| IPS Throughput | 5 Gbps | 2 Gbps | 8 Gbps | 6 Gbps | 1.2 Gbps |
| LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports | 8 LAN Ports |
| Logging & Monitoring | Built-in / Syslog | Built-in / Syslog | Built-in | Built-in / Syslog | Built-in / Syslog |
| Management Options | Cloud / CLI / GUI / REST API / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / SNMP | Cloud / CLI / GUI / Centralized | Cloud / CLI / GUI / Centralized / REST API / SNMP |
| Maximum Concurrent Sessions | 1,000,000 | 1000000 | 750000 | 1000000 | 500000 |
| Memory | 8 GB | 16 GB | 16 GB | 16 GB | 8 GB |
| New Sessions Per Second | 20,000 | 25000 | 15000 | 20000 | 30000 |
| POE Ports | No | No | No | No | No |
| Power Source | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply | AC Power Supply |
| Product Name | FC-10-0051E-301-02-DD Next-Generation Firewall Appliance | FC-10-0051E-247-02-DD Next Generation Firewall | FC-10-0080E-928-02-DD Next-Generation Firewall | FC-10-0030E-212-02-DD Secure Gateway | FG-80E Next-Generation Firewall |
| Product Type | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance | Firewall Appliance |
| Rack Units | 2 RU | 1 RU | 1 RU | 1 RU | 1 RU |
| Redundant Power Supply Supported | Yes | Yes | Yes | Yes | Yes |
| Routing Protocols Supported | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing | OSPF / BGP / Static Routing | OSPF / BGP / RIP / Static Routing |
| Security Services | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN | Antivirus / Web Filtering / Application Control / IPS / VPN |
| Supported Applications | 100 | 50 | 250 | 50 | 50 |
| Supported VPN Types | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN / L2TP | IPSec / SSL VPN | IPSec / SSL VPN |
| Switch Ports | No | Yes | Yes | No | Yes |
| Threat Protection Throughput | 8 Gbps | 2 Gbps | 9 Gbps | 8 Gbps | 3 Gbps |
| Use Case | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / Secure Access / UTM | VPN / UTM / Secure Access |
| Users Supported | 50000 | 1000 | 2000 | Unlimited | N/A |
| Users/Nodes | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| VPN Throughput | 4 Gbps | 4 Gbps | 7 Gbps | 5 Gbps | 3 Gbps |
| WAN Ports | 4 WAN | 2 WAN | 2 WAN | 2 WAN | 2 WAN |
| Weight | 25 lbs | 12 lbs | 20 lbs | 15 lbs | 15 lbs |
| Width | 17.2 inches | 17 inches | 17 inches | 17 | 17 inches |
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Questions & Answers
Q
What does the 24x7 FortiCare Contract cover for FortiGate-51E?
A
It provides round-the-clock global technical support, FortiOS firmware updates, advanced hardware replacement, security advisories, and access to the Fortinet support portal.
Q
What response time is guaranteed under the FortiGate-51E 24x7 FortiCare Contract?
A
Fortinet guarantees an initial response within one hour for critical issues and four-hour hardware replacement for the FortiGate-51E under 24x7 FortiCare.
Q
Does the 24x7 FortiCare Contract include hardware replacement?
A
Yes, it includes four-hour advanced hardware replacement for eligible FortiGate-51E devices, subject to regional availability.
Q
Are firmware and software updates included in the contract?
A
Yes, all FortiOS firmware upgrades, patches, and software updates are covered throughout the contract term.
Q
How do I open a support ticket for my FortiGate-51E?
A
Log in to the Fortinet Support Portal or call the global support hotline to submit a ticket under your 24x7 FortiCare Contract.
Q
What is the minimum term for the FortiCare Contract?
A
The minimum term for a FortiGate-51E 24x7 FortiCare Contract is one year, with multi-year options available at discounted rates.
Q
Can I renew the 24x7 FortiCare Contract?
A
Yes, you can renew or extend your FortiCare Contract via your Fortinet reseller or directly through the customer support portal.
Q
Does the contract include proactive vulnerability scanning?
A
No, the standard 24x7 FortiCare Contract includes security advisories and threat intelligence but not proactive vulnerability scanning.
Q
Are advanced configuration and troubleshooting services included?
A
Yes, Fortinet-certified engineers provide advanced configuration guidance and troubleshooting as part of the contract.
Q
How can I verify my FortiCare Contract status?
A
Check your contract status online in the “Contracts” section of the Fortinet Support Portal using your device’s serial number.
Q
What geographic regions does the contract cover?
A
The contract offers 24x7 global coverage with local language support across the Americas, EMEA, APAC, and other regions.
Q
Is onsite support included in the FortiCare Contract?
A
Onsite support is available only as an optional add-on; the standard contract covers remote support and hardware shipment.
Q
How do I escalate a critical FortiGate-51E issue?
A
Escalate by requesting a severity upgrade in your support ticket or contacting the Global Support Hotline with your contract ID.
Q
What is the difference between 8x5 and 24x7 FortiCare?
A
8x5 FortiCare offers business-hour remote support, while 24x7 FortiCare provides round-the-clock global support and faster hardware replacement.
Q
Does the contract provide access to Fortinet’s support portal?
A
Yes, it includes full access to the Fortinet Customer Service & Support portal for self-help resources, downloads, and case management.
Q
Can I transfer my FortiCare Contract to another device?
A
No, FortiCare Contracts are non-transferable and tied to the registered serial number of the FortiGate-51E.
Q
What training resources are included with the contract?
A
The contract grants access to online knowledge bases, product documentation, periodic webinars, and basic virtual training resources.
