United States
Q
What is a Uniview NVR?
A
A Uniview NVR (Network Video Recorder) is a surveillance recording device that captures, stores, and manages IP camera footage on a centralized platform for secure, high-quality video monitoring.
Q
What are the key features of Uniview NVR?
A
Uniview NVRs offer high-definition recording, PoE ports, H.265/H.264 video compression, smart analytics (motion, line crossing, intrusion), RAID storage options, and remote viewing via Web, PC client, or mobile app.
Q
How do I set up my Uniview NVR?
A
Connect IP cameras to PoE ports, link the NVR to your network router via Ethernet, power on the device, then use the on-screen setup wizard to configure date/time, network settings, recording schedule, and user credentials.
Q
Which camera models are compatible with Uniview NVR?
A
Uniview NVRs support all Uniview IP cameras and any ONVIF-compliant cameras, ensuring seamless plug-and-play integration and unified management in the EZStation or Web interface.
Q
How many channels does a Uniview NVR support?
A
Uniview NVR models range from 4- to 256-channel configurations, allowing you to choose a recorder that matches your surveillance scale and expansion requirements.
Q
What is the maximum storage capacity of a Uniview NVR?
A
Most Uniview NVRs support up to 8 SATA hard drives with capacities up to 10 TB each, delivering a maximum of 80 TB for long-term video retention and backup.
Q
How do I access my Uniview NVR remotely?
A
Configure DDNS or EZDDNS in the NVR network settings, then log in via the EZView mobile app, EZStation PC client, or a browser using the assigned domain name and secure credentials.
Q
Does Uniview NVR support PoE cameras?
A
Yes. Uniview PoE NVR models include built-in Gigabit PoE ports that auto-detect and power compatible IP cameras, simplifying network cabling and device management.
Q
What video formats and resolutions are supported by Uniview NVR?
A
Uniview NVRs support H.265, H.264, and MJPEG compression at resolutions up to 4K (8 MP), enabling bandwidth optimization and ultra-clear surveillance footage.
Q
Can I integrate Uniview NVR with third-party security systems?
A
Yes. Through ONVIF and CGI protocols, Uniview NVRs integrate with VMS platforms, access control systems, and building management solutions for unified security operations.
Q
How is data secured on a Uniview NVR?
A
Uniview NVRs use AES encryption for video streams, HTTPS/SSL for network transmission, multi-level user authentication, and optional RAID configurations to protect against data loss.
Q
How do I update Uniview NVR firmware?
A
Download the latest firmware from Uniview’s official website, upload it via the NVR web interface under Maintenance → Upgrade, then allow the system to reboot and apply updates automatically.
Q
What warranty and support options are available for Uniview NVR?
A
Uniview NVRs include a standard 2-year manufacturer’s warranty, with extended support plans available through certified partners for on-site service, replacement, and software assistance.
Q
Does Uniview NVR offer mobile app access?
A
Yes. The EZView mobile app for iOS and Android provides live view, playback, alarm push notifications, PTZ control, and two-way audio directly from your smartphone or tablet.
Q
How do I troubleshoot playback or recording issues on my Uniview NVR?
A
Verify camera connections, check recording schedules and hard drive status in the Storage menu, ensure firmware is up to date, and review system logs under Maintenance → Log to identify and resolve errors.
Q
What video analytics are available on Uniview NVR?
A
Uniview NVRs include built-in smart analytics such as motion detection, tripwire, intrusion detection, abandoned object, missing object, and face detection for proactive security alerts.
