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SG500-28-K9-NA

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Cisco SG500-28-K9-NA Small Business 500 24-Port Gigabit Managed Switch, 4 x 1G / 5G stacking-capable uplinks
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SG500-28-K9-NA

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Cisco SG500-28-K9-NA Small Business 500 24-Port Gigabit Mana...

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Stackable Gigabit Access with Shared Uplink Interfaces

SG500-28-K9-NA is a managed 24-port Gigabit Ethernet switch from the Cisco Small Business 500 Series family. The fixed copper access ports carry data without Power over Ethernet output. The unit has 4 Gigabit uplink interfaces with dual-use 1G/5G stacking support. The rack-oriented platform is intended for small-business access aggregation, switch replacement and matching hardware across existing installations. The 500 family supports hardware stacking and shared-purpose high-speed uplink arrangements. Buyers should distinguish its actual physical interfaces from network modules or transceivers that may be listed separately. The correct region and hardware suffix must match the item received, especially for multi-site spares. Cisco manufacturer support has ended for this retired family.

SG500-28-K9-NA price for new stock is $1,285.99. SG500-28-K9-NA refurb price is $750.75. SG500-28-K9-NA is in stock and available for free next-day delivery. (terms applied)

Request bulk order quote for SG500-28-K9-NA for additional pricing. Browse the full Cisco SG500 Switches series or explore all Cisco products.

Technical Details

SG500-28-K9-NA supports configurable VLAN-based forwarding, web administration and static IPv4 routing in the managed switch software. The 500 series provides hardware stacking, so uplink and stack interface allocation must be planned as one physical port inventory. Because access ports are not PoE sources, phones or cameras needing electrical power require an external solution. Configuration backup and software-version identification matter for replacement stock, especially when an installed environment still relies on an older feature profile. The full part number should be matched to the existing switch configuration rather than selected from port count alone. Cisco service and security software maintenance have already ended; replacement planning therefore affects operational support even when the hardware boots and forwards traffic.

Ordering

ORM Systems offers SG500-28-K9-NA new sealed and certified refurbished, with purchase orders accepted for individual replacements and volume purchases. Certified refurbished managed units are inspected and bench-tested for power-on, POST, clean boot, every port linking at rated speed, firmware verification and configuration reset to factory defaults. New units are eligible for up to a 3-year extended ORM warranty and certified refurbished units for up to a 1-year ORM warranty; all conditions include a 30-day return period subject to terms. Government buyers can use Net-30, with RMA advance replacement available. Regional stock and RMA handling cover the UK, EU, US and MEA; confirm quantity, condition and included accessories on the order.

Buying Notes

Buying NotesKey Specs

Cisco support period has ended

SG500-28-K9-NA has passed the 30 April 2023 Cisco support deadline. Procurement of replacement or refurbished stock should account for unavailable Cisco manufacturer service and security maintenance.

Stack uplinks need configuration planning

SG500-28-K9-NA provides ports capable of Ethernet uplink or stacking roles. Allocate the required interfaces before ordering links, as using shared interfaces for stacking affects their availability for network uplinks.

Key Specs

Key SpecsKey Spec Values

Port Configuration

24 x 1G Ethernet / 4 uplink interfaces

Lifecycle Status

Cisco service ended 30 April 2023

SG500-28-K9-NA Specifications

Manufacturer Part Number
SG500-28-K9-NA
Brand
Cisco
Series
Small Business 500
Use Case
SMB
Management Type
Managed
Layer
Layer 2+
Routing Protocols
Static
Ethernet Technology
Gigabit Ethernet
RJ-45 Access Port Count
24
Power Input
Internal AC PSU
RJ-45 Ports
24 x 1GbE
Uplink Type
Fixed
Uplink Speed Class
1G
PoE Support
Non-PoE
Form Factor
Rack-Mount 1U
Cisco Warranty
Cisco service ended 30 April 2023
SFP Ports
2 x 1GbE

Best For

Existing Hardware Replacement

An existing estate already uses Cisco Small Business 500 Series and requires a direct spare for a failed member. SG500-28-K9-NA retains the 24-port access configuration, allowing the port map to be reviewed without assuming a different family shares its feature set. Confirm the installed software release, power arrangement, and exact ordering suffix before issuing a purchase order.

Network Port Consolidation

A wiring area needs 24 copper Gigabit access connections on one managed unit. SG500-28-K9-NA offers the required density and 4 Gigabit uplink interfaces with dual-use 1G/5G stacking support, making it necessary to separate access-port demand from uplink provisioning. Confirm VLAN requirements, the uplink medium, and the number of usable interfaces before approving the hardware bill.

Refurbishment Stock Planning

A maintenance team holds a small spare pool for the 500 Series at multiple sites. SG500-28-K9-NA should be matched against installed software configuration and labeled cabling rather than selected solely by the series name. Confirm condition, tested interface operation, and dispatch region before setting the purchase quantity.

Not Suitable If

Active Cisco hardware support

SG500-28-K9-NA is beyond Cisco support and cannot provide an active manufacturer service entitlement. Consider a current Cisco Business switching family with the required port count and management features.

Ten gigabit fiber uplinks

SG500-28-K9-NA provides 4 Gigabit uplink interfaces with dual-use 1G/5G stacking support; 10G fiber uplinks are not part of this unit.

Powered access devices without injectors

SG500-28-K9-NA has no PoE output on its access ports. A powered endpoint rollout requires a PoE-capable switch or separately provisioned endpoint injectors and power adapters.

Product Comparison Table

Cisco SG500-28-K9-NA Small Business 500 24-Port Gigabit Managed Switch, 4 x 1G / 5G stacking-capable uplinksSG500-28-K9-NACisco SG500-28MPP-K9-G5 Small Business 500 24-Port Gigabit PoE+ Managed Switch, 4 x 1G / 5G stacking-capable uplinksSG500-28MPP-K9-G5Cisco SG500-52P-K9-UK Small Business 500 48-Port Gigabit PoE+ Switch, 4x1G UplinksSG500-52P-K9-UKCisco SG500-52-K9-G5 500 Stackable Managed Switches 48-Port Gigabit Switch, 2 x 1GbE SFP / 2 x 1GbE combo UplinksSG500-52-K9-G5Cisco SG500-28P-K9-NA Small Business 500 24-Port Gigabit PoE+ Switch, 4x1G Uplinks Including 2 ComboSG500-28P-K9-NA
Ethernet TechnologyGigabit EthernetGigabit EthernetGigabit EthernetGigabit EthernetGigabit Ethernet
Form FactorRack-Mount 1URack-Mount 1URack-Mount 1URack-Mount 1URack-Mount 1U
Manufacturer Part NumberSG500-28-K9-NASG500-28MPP-K9-G5SG500-52P-K9-UKSG500-52-K9-G5SG500-28P-K9-NA
SFP Ports2 x 1GbE2 x 1GbE2 x 1GbE (Combo, shared with RJ-45)2 x 1GbE2 x 1GbE / 2 x 1GbE (Combo, shared with RJ-45)

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Questions & Answers

What does SG500-28-K9-NA identify?

SG500-28-K9-NA is a 24-port Gigabit managed Ethernet switch in the Cisco Small Business 500 Series family. Its access interfaces do not provide PoE output. The unit provides 4 Gigabit uplink interfaces with dual-use 1G/5G stacking support. Match the complete suffix when checking existing inventory, mounting, and power requirements.

Which management methods does SG500-28-K9-NA support?

SG500-28-K9-NA is managed through the embedded web-based switch configuration utility. Administrators can configure VLANs, port settings, and forwarding behavior rather than relying on an unmanaged plug-and-play profile. Confirm the management IP address and software revision of a refurbished unit before attaching it to the production management network.

Is SG500-28-K9-NA still supported by Cisco?

SG500-28-K9-NA is no longer supported by Cisco; manufacturer service ended 30 April 2023. The device can still be used in an existing estate, but Cisco service and security updates should not be assumed. Evaluate support obligations and replacement planning separately from physical hardware condition.

What condition and warranty does ORM Systems offer for SG500-28-K9-NA?

SG500-28-K9-NA is offered by ORM Systems new sealed or certified refurbished. New units carry up to a 3-year extended ORM warranty; certified refurbished units carry up to a 1-year ORM warranty. All conditions allow returns within 30 days, subject to terms. Cisco service has ended.

How many copper access ports does SG500-28-K9-NA have?

SG500-28-K9-NA provides 24 fixed Gigabit Ethernet RJ-45 access ports. The uplink interfaces are separate from that downlink count, and shared combo interfaces must not be added twice when estimating physical connectivity. Confirm the number of devices, reserved management links, and planned uplink media before ordering.

Does SG500-28-K9-NA supply PoE to endpoints?

SG500-28-K9-NA does not provide PoE output on its Gigabit access ports. Devices needing Ethernet power require a separate injector or a different powered-access model. Data connectivity and PoE capacity are distinct requirements, so endpoint electricity must be included in the purchase plan.

What uplink interfaces does SG500-28-K9-NA have?

SG500-28-K9-NA provides 4 Gigabit uplink interfaces with dual-use 1G/5G stacking support. Port assignment must distinguish normal data uplinks from dedicated stack roles. Plan optics, copper connections and spare interfaces against the actual fiber or copper media in the network rather than treating all front-panel connectors as independent ports.

Can SG500-28-K9-NA be installed in a rack?

SG500-28-K9-NA belongs to a full-width rack switch family designed for network cabinet deployments. Confirm that the correct rack ears, fixing hardware and power cord are included with the quoted condition. A refurbished unit should be checked for physical fit, airflow clearance and access to the management and uplink connections.

What routing can SG500-28-K9-NA perform?

SG500-28-K9-NA provides managed VLAN-aware switching and supports a Layer 3 operating mode with IPv4 static routing in the Cisco Small Business 500 Series software family. It should not be treated as a substitute for a full enterprise routing platform. Verify the planned VLAN gateway configuration and route scale before deployment.

What should be checked before ordering SG500-28-K9-NA?

SG500-28-K9-NA should be quoted against the full PID, the 24-port hardware requirement, and the intended uplink connections. Any need for PoE power must be handled outside the switch. Confirm mounting components, power cord, condition, and destination region on the purchase order.

Can SG500-28-K9-NA join a hardware stack?

SG500-28-K9-NA is in the Cisco 500 Series stackable managed family and uses dedicated stacking functionality on supported interfaces. The stacking plan must reserve the required ports and match compatible devices and firmware before joining production units. Do not treat an ordinary management grouping as a hardware stack.

What replaces SG500-28-K9-NA for a supported network?

SG500-28-K9-NA is retired from Cisco manufacturer support. Cisco Business switching products are the migration family for legacy Small Business installations, but the substitute must be selected on current lifecycle status and exact port, PoE, uplink, and management requirements. A nominally similar part number does not prove compatibility.